Senior Technical Support Representative Jobs

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities. This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted Contribute to team enablement by mentoring peer

Senior Pharmacy Technician – Clinical Trials Band 4–5 Development Role Manchester University NHS Foundation Trust (MFT) 37.5 Hours per Week | Clinical Trials Experience Preferred (Not Essential) Aseptic Experience Alone Not Accepted 🌟 Job Overview Pulse are now recruiting an experienced and motivated Senior Pharmacy Technician to support Clinical Trials services at Manchester University NHS Foundation Trust (MFT) — one of the UK’s largest, most innovative NHS organisations. This is an excellent opportunity to join a dynamic, research‑driven pharmacy team delivering safe, compliant, and efficient technical services across a wide portfolio of clinical trials. 📝 Key Responsibilities As the Senior Pharmacy Technician (Clinical Trials), you will: Support the day‑to‑day running of the Clinical Trials Pharmacy service Work alongside Senior Clinical Trials Technicians to ensure safe and compliant handling of Investigational Medicinal Products (IMPs) Assist in developing trial processes aligned with Trust strategies and study requirements Ensure all trial activity follows legislation, GCP, and local governance procedures Coordinate staffing within the trials area and contribute to workforce planning Promote strong teamworking across the Clinical Trials Pharmacy team Support training, competency assessments, and development of technical staff Maintain safe systems of work including COSHH, infection control, and statutory standards 📍 Location Oxford Road Campus – Manchester Royal Infirmary (MFT) 💼 Working Hours 37.5 hours per week Full‑time, Monday–Friday (on‑site) 🎓 Qualifications & Experience Required Essential: BTEC/NVQ Level 3 (or equivalent) in Pharmaceutical Science GPhC‑registered Pharmacy Technician Accuracy Checking Technician qualification (ACT Level 4) Strong communication, organisation, and problem‑solving skills Ability to work independently and within a multidisciplinary team Desirable (Not Essential): Clinical Trials Pharmacy experience – full training

MongoDB’s Marketing Technology team is looking for a Senior Manager, Martech Transformation to support the implementation and ongoing optimization of our Adobe technology ecosystem. This is a senior individual contributor role with program management ownership, focused on driving the adoption, configuration, and integration of Adobe solutions across MongoDB’s marketing organization. The ideal candidate brings deep hands-on expertise with Adobe enterprise products, a strong product mindset, and the ability to operate as a strategic partner to marketing, IT, and analytics teams. You’ll serve as the internal subject matter expert on Adobe, owning the roadmap for implementation, governance, and continuous improvement across the suite. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Main Responsibilities Lead the implementation, configuration, and rollout of Adobe suite products across Marketing, including parts of AEM, Marketo Engage, Workfront, CJA, RTCDP, etc Act as the primary program manager for Adobe initiatives: defining project scope, timelines, stakeholder alignment, and delivery milestones Partner with Campaign Operations, Architects, Platform owners, IT, and Engineering to integrate Adobe products into the broader MarTech ecosystem Translate marketing requirements into scalable technical configurations and workflows across Adobe products Establish governance frameworks, documentation standards, and change management processes for the Adobe practice Evaluate and recommend new Adobe capabilities and integrations that align with MongoDB's marketing strategy Serve as the internal expert and go-to consultant on Adobe products. Enabling teams to maximize platform value Support vendor relationship management with Adobe, including license governance and product roadmap alignment Requirements 7+ years of experience in marketing technology, marketing operations, or enterprise platform implementation roles Hands-on expe

*Max Notice period: 30 Days **Work Location: Bengaluru or Chennai 8+ years of demonstrated experience in implementation, support, or upgrade of Oracle HCM suite of products with at-least 3 years Implementation, support or upgrade experience on Oracle SaaS HCM Products – Core HR, Absence, Payroll, Workforce Compensation, Learning, Recruitment, Talent Management and knowledge on Oracle Integration Cloud. Hands-on Configuration experience on: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Has hands-on functional/product and technical experience; and worked with L1/L2/L3 level support; and/or equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to business stakeholders on how to meet their various business scenarios. Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis. Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts. Conduct training and knowledge sessions. Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations. Knowledge on Security setup. Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services Other: Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with business users and follows through on all assignments and takes ow

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: This is a field-based position, supporting Abbott’s Vascular division. Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, thrombectomy catheters and atherectomy devices. We currently have an opportunity for a Senior Clinical Specialist, Coronary, in Minneapolis, MN . The Senior Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Senior Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Senior Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share. This position will have a heavy focus on Vessel Closure. What You’ll Work On Serves as the technical procedure and product expert in support of case coverage in the hospital setting. Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Vascular products can

Senior ServiceNow Engineer – Strategic Portfolio Management (SPM) Location: Tampa, FL – USCENTCOM J6 Program: USCENTCOM Information Technology Services (CITS) Clearance: Active Secret (TS/SCI Eligible) Work Schedule: Onsite with potential hybrid flexibility (4 days onsite, 1 day remote) Help Power a Mission That Matters! Leidos is looking for a Senior ServiceNow Engineer specializing in Strategic Portfolio Management (SPM) to support the USCENTCOM J6 mission in Tampa, Florida. This is an exciting opportunity to work with a talented engineering team supporting critical Department of Defense IT operations. In this role, you'll be the hands-on technical expert for ServiceNow SPM, helping improve how the organization manages projects, resources, budgets, and strategic priorities. We're looking for someone who knows how to build, configure, troubleshoot, and improve ServiceNow SPM solutions while keeping the platform secure, reliable, and easy to maintain. This is a hands-on engineering role, not just a ServiceNow administrator or project management position. What You'll Do Configure, implement, and maintain ServiceNow Strategic Portfolio Management (SPM/PPM) capabilities. Support Demand Management, Project Management, Resource Management, Financial Management, and Strategic Planning. Develop and improve workflows, business rules, client scripts, forms, and UI policies. Build dashboards, reports, and KPIs to improve project and portfolio visibility. Develop integrations between ServiceNow SPM and other modules, including ITSM and CMDB/ITOM, using REST and SOAP. Work with business analysts and stakeholders to turn requirements into effective technical solutions. Evaluate existing customizations and use out-of-the-box ServiceNow functionality whenever possible. Troubleshoot applicatio

Role Description As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team. This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer. You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position. Responsibilities Own endpoint reliability and lifecycle management. Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment. Make patching predictable and safe. Strengthen update workflows through testing, controlled rollouts, and remediation. Make fleet health trustworthy and actionable. Improve reporting on device health, patching, and configuration, with clear ownership for resolving issues. Build maintainable automation. Turn recurring work into reliable, tested workflows that other engineers can operate. Advance code-managed endpoint operations. Adopt tools and practices that improve configuration management, validation, and deployment. Lead cross-functional platform improvements. Define practical roadmaps, resolve dependencies, and balance security, reliability, employee experience, and team capacity. Strengthen the team’s capability. Mentor teammate

Role Description As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team. This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer. You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position. Responsibilities Own endpoint reliability and lifecycle management. Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment. Make patching predictable and safe. Strengthen update workflows through testing, controlled rollouts, and remediation. Make fleet health trustworthy and actionable. Improve reporting on device health, patching, and configuration, with clear ownership for resolving issues. Build maintainable automation. Turn recurring work into reliable, tested workflows that other engineers can operate. Advance code-managed endpoint operations. Adopt tools and practices that improve configuration management, validation, and deployment. Lead cross-functional platform improvements. Define practical roadmaps, resolve dependencies, and balance security, reliability, employee experience, and team capacity. Strengthen the team’s capability. Mentor teammate

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Job Overview We are looking for a Senior Product Experience Designer for our Chicago office, with a strong knack for interface design to join our team, focusing on In-Person Payments (IPP) and Localized Payment Teams. In this role, you will bridge complex backend mechanics and hardware constraints with intuitive, beautifully crafted user interfaces across terminal screens, mobile SDKs, and regional checkout flows across the globe. Key Responsibilities Own Complex Experience Logic: Take ownership of the end-to-end user journeys connecting in-person touchpoints (Payment terminals, SoftPOS (Tap to Pay, mobile SDKs) and regional checkout adaptations across EMEA, LATAM, APAC, and North America. Translate complex underlying payment mechanics into clear, intuitive product experiences. Interface Design Mastery & UI Craft: Lead with a strong eye for visual hierarchy, micro-interactions, and interface design. Drive the details of screen layouts across compact terminal displays, merchant onboarding flows, and localized checkout components to ensure every pixel meets a high quality bar. Core Triad Partnership: Partner closely with Product Managers and Engineering Leads from early discovery through execution. Articulate clear design rationale while balancing technical hardware and API constraints with merchant and shopper usability. Eliminat

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Reviews Team Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. The core impact of this role lies in the opportunity and autonomy to translate complex regulatory requirements into scalable, day-to-day operational processes. Working cross-functionally with Quality Assurance, Compliance, and Commercial teams you will shape how our team works. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requiremen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding Team Our Direct Customer Onboarding (CDD) team is seeking an experienced Senior CDD Risk Analyst with a strong compliance background and deep CDD expertise. In this role, your core focus centers on two key pillars: leading quality improvements (and quality control processes sign-offs) and directly managing high-complexity enterprise onboarding cases. Additionally, you will serve as a Subject Matter Expert (SME) and mentor, actively helping to upskill the team while collaborating cross-functionally with Quality Assurance, Compliance, and Commercial teams to streamline our onboarding process while safeguarding Adyen through strict regulatory compliance. What You’ll Do Complex Merchant Onboarding & Collaborative Problem-Solving : Autonomously lead the onboarding process for Adyen’s most strategic and complex enterprise merchants. Conduct multi-jurisdictional due diligence, dissecting opaque corporate structures, and mitigating risks associated with PEPs, sanctions, adverse media, and high-risk industries. Regulatory Interpretation & Policy Alignment: Translate complex second-line compliance policies into actionable first-line operational procedures and lead calibration sessions to ensure consistent application across the team. Uphold Quality & Consistency: Maintain "First-Time-Right" acc

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Process Improvement Professional researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support re-engineering business May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Use your skills to make an impact Required Qualifications The Sr. Process Improvement Professional must meet one, (1) of the following requirements: Licensed Professional (LSW) in the state of Kentucky OR ability to obtain, Master’s degree from an accredited university or college in social work, psychology or related health and human services area with a minimum of one, (1) year professional experience in case management.

Job Requisition ID # 26WD101684 Position Overview The Autodesk Enterprise Customer Success organization is looking for an accomplished, and enthusiastic individual to join our Consulting Services team as a Senior Implementation Consultant for construction in Japan. As a Senior Implementation Consultant, you will use your construction industry and technical knowledge to help our customers put design, engineering, and construction solutions into real-world. While we support hybrid work, you will need to travel to our customer site and required to come to office when required. You will report to a consulting manager and work directly with our customers to offer consulting services including process improvement and implementation strategies, software training, configuration, mentoring and technical guidance. Providing these services will ensure customers are maximizing the value from their investment in Autodesk technologies and ensuring the success of transformational changes to their business. You will also track the value of the solutions we deliver and the scale at which they are adopted. Responsibilities Work with Autodesk's customers to implement construction solutions related to document management, data management, field workflows and handover/ turnover Analysis, improvement and implementation of processes and workflows Lead consulting engagements with customers, and document the value delivered during those engagements Apply Autodesk product sets to detailed industry requirements and workflows Configure solutions based on product capabilities and customer requirements <

Job Requisition ID # 26WD101685 Position Overview The Autodesk Enterprise Customer Success organization is looking for an accomplished, and enthusiastic individual to join our Consulting Services team as a Senior Implementation Consultant for construction in Japan. As a Senior Implementation Consultant, you will use your construction industry and technical knowledge to help our customers put design, engineering, and construction solutions into real-world. While we support hybrid work, you will need to travel to our customer site and required to come to office when required. You will report to a consulting manager and work directly with our customers to offer consulting services including process improvement and implementation strategies, software training, configuration, mentoring and technical guidance. Providing these services will ensure customers are maximizing the value from their investment in Autodesk technologies and ensuring the success of transformational changes to their business. You will also track the value of the solutions we deliver and the scale at which they are adopted. Responsibilities Work with Autodesk's customers to implement construction solutions related to document management, data management, field workflows and handover/ turnover analysis, improvement and implementation of processes and workflows Lead consulting engagements with customers, and document the value delivered during those engagements Apply Autodesk product sets to detailed industry requirements and workflows Configure solutions based on product capabilities and c

Work Flexibility: Onsite It's Time to Join Stryker! Why Join Stryker? Join Stryker's Mako Robotics team and help shape the future of robotic-assisted surgery! As an Electrical Engineer, you will take ownership of electrical designs supporting Mako's robotic end effectors, contributing to the development, integration, testing, and improvement of sophisticated medical technology. This is a hands-on opportunity to work across the electrical engineering lifecycle, from circuit design and hardware development to troubleshooting and system integration. Working alongside a talented multidisciplinary engineering team, you will help develop reliable, innovative solutions that support surgical precision and improve patient outcomes. If you enjoy building things, solving challenging technical problems, and seeing your designs come to life in real-world applications, this is an opportunity to make a meaningful impact. What You Will Do Design, develop, and support electrical components and subsystems for Mako robotic end effectors, taking ownership of assigned electrical designs throughout the development lifecycle. Translate product requirements into electrical engineering specifications, circuit designs, and technical solutions. Perform schematic design, PCB development, component selection, and electrical hardware integration activities. Build and evaluate prototypes, conduct bench testing, and validate electrical functionality and performance. Troubleshoot electrical hardware and system-level issues, perform root cause analysis, and implement effective solutions. Integrate electrical hardware with mechanical, software, and other system components to support reliable robotic system performance. Evaluate existing designs, identify opportuniti