Senior Technical Support Representative Jobs

Use Your Power for Purpose At Pfizer, our purpose is to deliver breakthroughs that transform patients' lives. Central to this mission is our Research and Development team, which strives to convert advanced science and cutting-edge technologies into impactful therapies and vaccines. Whether you are engaged in discovery sciences, ensuring drug safety and efficacy, or supporting clinical trials, your role is crucial. You will leverage innovative design and process development capabilities to expedite the delivery of top-tier medicines to patients globally. Role Summary Pfizer’s Machine Learning and Computational Sciences (MLCS) group is seeking a Senior Machine Learning Scientist to lead independent and collaborative research in computational antibody design and optimization. This position focuses on developing and applying modern computational and machine-learning approaches to accelerate the discovery of next-generation biologic therapeutics. Positioned at the intersection of machine learning, protein science, and therapeutic discovery, the role is ideal for candidates eager to translate foundational AI research into real-world drug design. It offers the opportunity to join an innovative, collaborative environment that supports professional growth through mentorship, knowledge sharing, and the freedom to pursue impactful science. What You Will Achieve In this role, you will: Conduct original research in computational antibody engineering, with an emphasis on sequence- and structure-based generative modeling. Develop and deploy state-of-the-art machine-learning methods for multi-objective, constraint-aware antibody optimization that balances affinity, stability, and developability. Apply proprietary computational frameworks and machine-learning models to predict antibody developability and affinity. Leverage NGS-derived antibody repertoires to info

Senior Low Observables Design & Integration Engineer - Pole Model Company: The Boeing Company Come join a winning team and support the development of Boeing’s Next Generation Air Dominance (NGAD) platforms. The Boeing Defense, Space & Security (BDS) - Phantom Works organization is seeking a Senior Low Observables (LO) Design & Integration Engineer to lead design and analysis activities supporting the fabrication and test of an RCS pole model. The successful candidate will apply deep expertise in LO materials, integration, manufacturing, computational electromagnetic (CEM) modelling, and test support to design, build and test a representative pole model for an advanced next generation program in the St. Louis region. Key Responsibilities: Lead detailed LO design and integration for the RCS pole model, including material selection, incorporation of advanced technologies, supplier hardware integration. Use computational electromagnetic solvers to model, analyze, and optimize radar cross section (RCS) and scattering behavior across required frequency bands and aspect angles in support of pre-test predictions and diagnostics. Work with Manufacturing to ensure proper alignment between design, analysis and fabrication of LO components. Define and support fabrication processes, QA checks, and build plans for LO skins, coatings, RAM treatments, and attachments; identify and mitigate manufacturability risks, provide LO liaison support to the shop. Develop and execute test plans for RCS characterization (anechoic chamber and outdoor ranges), including instrumentation, calibration, and measurement repeatability considerations. Prepare and execute data processing workflows to reduce, calibr

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: 6-10 years of relevant experience in Apps Development or systems analysis role Extensive exper

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Serve as advisor or coach to new or lower level analysts Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguard

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As part of Gilead's Enterprise Data and ERP strategy, we are seeking a Senior Manager, SAP Manufacturing and Planning to serve as the Product Owner for enterprise-wide manufacturing execution, production planning, and shop floor digitization capabilities across our pharmaceutical and biologics manufacturing network. This leader will define and execute the enterprise roadmap for S/4HANA Production Planning (PP), Manufacturing Execution Systems (MES)/Digital Manufacturing, Material Requirements Planning (MRP), and segmentation capabilities, while enabling GxP-compliant manufacturing transformation across Pharmaceutical Development, Manufacturing, Quality, Supply Chain, and Kite organ

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As an expert in Liver market access , the Senior Field Reimbursement Manager – Liver will remain informed about local and national payer policies and acquisition pathways, proactively addressing coverage and reimbursement challenges to ensure timely treatment access. Collaboration with internal teams, including Therapeutic Specialists (Sales), Marketing, and Patient Support, will be essential for aligning patient access strategies across the organization. The Sr. FRM – Liver will also engage in problem-solving to manage multiple projects and continuously identify opportunities for improving workflows, ultimately helping patients receive the necessary treatments without unnecessary delays

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. This role is field based, and you will be out and about in the field in the Jackson, Mississippi market working with your team and meeting members face to face. You must reside in the Jackson, MS area or be willing to relocate. In this field position, you will; coach, mentor, educate, motivate and train a team of sales individuals. The Senior Manager, Medicare Sales, must have a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, and looking for branding opportunities. Benefits include: Medical, Dental, Vision, and a variety of other supplemental insurances Paid Time Off (PTO) and Paid Holidays 401(k) retirement savings plan with a company match Tuition reimbursement and/or scholarships for qualifying dependent children Use your skills to make an impact Req

The Senior Full stack Application Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Cit

Work Flexibility: Hybrid What you will do The Senior Sourcing Manager (Hybrid) will play a critical leadership role in driving sourcing strategies and supplier performance for Stryker’s Endoscopy business unit. This position offers the opportunity to combine strategic foresight with hands-on execution in a fast-paced, global, and highly matrixed environment. As a key business partner to operations, quality, and finance, you will shape supplier capabilities, and deliver measurable business results through supplier alignment, cost optimization, and performance excellence. You will lead and develop a high-performing onsite procurement team, overseeing and sustaining sourcing activities, ensuring best-in-class quality, service, and value. This role is ideal for a collaborative, forward-thinking employee who thrives at the intersection of strategy, execution, and innovation—influencing decisions that directly support Stryker’s mission to make healthcare better. This is a hybrid role. We are seeking candidates based in San Jose, CA or the surrounding area. The employee is expected to be onsite on average 3 days per week. Serve as a trusted advisor to the Business Unit SLT, shaping sourcing strategies, supplier performance, and risk management while balancing strategy with execution. Drive strategic sourcing initiatives that deliver industry-leading outcomes in cost, quality, delivery, and sustainability. Partner cross-functionally with Manufacturing, Finance, Operations to align supplier strategies, budgets, and procurement initiatives with business goals. Anticipate industry and macroeconomic trends to evolve sourcing roadmaps and maintain competitive advantage. Champion supplier performance management, resolving escalations, improving reliability, and building long-term capability. Leverage global contracts and

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Sr. Manager, Medical Policy Quality Assurance (QA) & Rework Remediation is responsible for managing the day-to-day operations of the Medical Policy quality assurance and remediation program. This role oversees quality reviews, issue intake, defect investigation, root cause analysis, corrective action implementation, remediation tracking, and closure validation activities to ensure the accuracy and integrity of Medical Policy implementation and policy coding. The Manager works collaboratively with Medical Policy, Clinical Operations, Configuration, Claims, Payment Integrity, Informatics, Compliance, Appeals, and Operational business partners to identify, investigate, remediate, and monitor policy-related defects and quality concerns. The role is accountable for maintaining audit-ready documentation, supporting governance processes, monitoring defect trends, and ensuring remediation activities are completed timely and effectively. This position serves as the operational leader responsible for executing the Medical Policy QA and remediation workflow and ensuring identified issues are addressed through sustainable corrective and preventive actions. Quality Assurance Management Manage the day-to-day execution of Medical Policy quality assurance activities. Oversee ongoing reviews of policy coding, implementation accuracy, operational w

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Customer Insights Manage r would act as a dedicated insights partner to Merchandising, responsible for: Addressing merchant‑driven category and subcategory insight questions Mining and synthesizing insights from Simile, Mintel, and Kantar Translating research into clear, concise, decision‑ready insights Serving as a subject matter expert in consumer research and category strategy This role focuses on insight synthesis and enablement—not new research spend—maximizing existing assets. A core responsibility of this role would be creating and managing category‑specific agent banks within Simile, including: Category and subcategory buyers CVS store brand buyers, explicitly modeled alongside competitive store brands Competitive private‑label buyers where available These agent banks would enable: Consistent evaluation of CVS store brands relative to competitors Faster, more scalable category insights Deeper understanding of store brand choice drivers and trade‑offs at a category level This capability does not exist today and represents a meaningful step forward in applying AI to merchandising strategy. Required Qualifications 7+ years of relevant experience - plan, ana

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Fully remote role with requirement to reside in the Northwest/Mountain area (ID, MT, NV, OR, UT, WA, WY) and be a Registered Nurse (RN) licensed in the state of residence. Travel up to 25% possible in support of Value Based Care groups. Schedule is Monday - Friday 8am to 5pm. No nights, no weekends and no holidays. The Senior Clinical Strategist works with assigned Aetna Medicare Provider Collaboration groups to drive improved performance by leading clinical performance improvement projects and managing multiple complex deliverables through to implementation. Projects will support population health and will primarily impact Stars and quality but will also focus on improvements in utilization and cost. The Senior Clinical Strategist works to drive clinical performance of assigned Medicare Provider Collaboration groups by: - Establishing trusting relationships with provider partners to promote open communication - Serving as clinical expert on actionable opportunities related to CM, gap closure, workflow discussions, and partnering with case manager supervisor/manager and CMs - Serving as internal and external liaison and clinical resource, interpreting data and educating regarding how to utilize data for PC performance improvement -Strategizing with SMEs and clinical teams both internally and externally to drive outcomes and i

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We are seeking an experienced and highly motivated Senior Manager, Business Controls & Governance to support the Service Operations Compliance organization by strengthening and overseeing the business control environment, leading governance activities, and partnering with operational teams to manage risk across critical business processes. This leader will play a key role in maturing the organization’s governance and control environment by establishing sustainable frameworks, standards, operating routines, and accountability mechanisms that drive greater consistency, transparency, and risk awareness across Service Operations. This role will serve as a key liaison between business operations, control owners, Internal Audit, external auditors, Finance, Legal, and Technology teams. The individual will lead efforts to ensure that controls are effectively designed, executed, documented, and monitored while governing and overseeing SOX and SOC 1 compliance requirements across a complex operational environment. The ideal candidate is a collaborative leader with deep experience in risk management, operational governance, internal controls, audit support, and process improvement who can help business partners navigate compliance requirements while driving practical and sustainable solutions. This leader must be able to operate independently, exercise sound judgment in ambiguous situations, and influe

Job Requisition ID # 26WD101388 Position Overview Are you passionate about building scalable backend systems that power mission-critical services? Do you thrive in a fast-paced, innovative environment? Join Autodesk and help us deliver world-class solutions for millions of users worldwide! Roles & Responsibilities Own and Evolve Core Microservices: Take charge of essential microservices that form the backbone of our data platform, working within a professional Scrum team Deliver High-Quality Code: Write clean, efficient, and maintainable code that meets our rigorous engineering standards Drive Performance and Scalability: Proactively identify and resolve issues related to performance, stability, and scalability, ensuring our systems are robust and future-ready Champion Test Automation: Contribute to our automated testing efforts, ensuring reliability and quality at every stage Collaborate Across Teams: Work closely with Product Owners, Scrum Masters, and fellow developers to turn requirements into high-impact microservices that delight our customers Innovate and Experiment: Research and prototype new technologies and patterns to keep our backend architecture at the cutting edge Deliver Results:

Job Requisition ID # 26WD101570 We are seeking a driven and customer-focused Senior Associate Digital Business Representative (DBR) to independently manage transactional digital sales opportunities and drive KSO attainment. In this intermediate-level role, you will own inbound and signal-based outbound motions, manage the full sales cycle for low-to-moderate complexity transactions, and deliver a seamless digital buying experience. You will leverage CRM insights, digital signals, and structured sales discipline to prioritize effectively and close business within defined ACV thresholds. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager. This is a hybrid position in Barcelona, Spain. Key Responsibilities Generate and manage pipeline through inbound calls, sales chat, MQLs, and signal-based outbound call campaigns (abandoned carts, expired quotes, trials, ecommerce triggers, etc.) Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively. Achieve quarterly ACV, revenue, pipeline, and new logo goals while Identify upsell opportunities and apply relevant promotions Conduct structured discovery, effectively handle objections and deliver high-quality engagement across phone, email, and chat Use CRM dashboards and digital signals to prioritize high-value opportunities Monitor and improve in- & outbound-to-close conversion performance Ensure SLA adherence and strong response rates +90% Follow internal di