Senior Technical Support Representative Jobs

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. What you will be doing: Beacon Biosignals is looking for a Senior Product Manager to own the roadmap and day-to-day product decisions for our clinician- and site-facing web application, the primary way clinicians, clinical research sites, and trial teams interact with Beacon's machine-learning-enabled brain health platform. This role reports to the Manager, Web Applications. In this role, you’ll work within Beacon's Web Apps team to drive major development milestones for the next generation of Beacon's web applications for clinicians and clinical sites. You’ll shape product direction in partnership with the team’s manager and turn it into quarterly plans your team can execute against. You’ll be a clear, credible voice for the product with external users and internal stakeholders such as Beacon’s clinical, scientific, regulatory, and commercial teams. This is a remote position, with a preference for candidates based near Beacon HQ in Boston, or another Beacon hub (e.g., New York City). What success looks like: Build deep knowledge of clinicians, sleep technicians, site coordinators, investigators, and sponsor teams, and use it to ensure the roadmap reflects their real needs and Beacon's business goals. Own a single product that serves both diagnostic and clinical trial workflows, identifying where needs overlap and diverge, and make clear, well-reasone

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We seek a Senior Staff Product Manager to lead and develop our Trust Platform — the programmable controls, integrations, and tools that enable our products to function securely and reliably as we grow into more regulated, higher-risk markets such as banks and other regulated entities. You'll determine what features should be included in the platform and which ones become reusable components other teams can build upon. You will assess how the roadmap stands up to careful examination from regulators, bank diligence teams, and the product teams working on what you develop. You will work closely with Compliance, Legal, and Engineering, maintaining clear responsibility for the product roadmap and decisions. Why Now? The regulatory landscape is growing. More jurisdictions, more counterparties, more edge cases — this needs someone thinking ahead of requirements, crafting our posture before it's forced on us. Trust is a competitive advantage. Our strategy increasingly points at selling into banks and other regulated counterparties, who diligence maturity, auditability, and programmable controls as part of the buying decision. This work helps us secure agreements. The platform opportunity is genuine and ready to develop. We have reached a stage where this logic should become a configurable core element for other teams to build upon. It involves deciding what is

#Team Nextdoor Nextdoor is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As the Product Designer for Nextdoor's Monetization pillar, you'll be a key player in driving our design vision for the experiences that generate sustainable revenue for Nextdoor while strengthening the neighborhood. You'll join a small team of designers and work alongside product managers, engineers, and researchers to shape end-to-end experiences that deliver measurable business impact without compromising trust or engagement. This position reports to the Head of Design, Monetization. Deeply human-centered and mission-driven, you're excited to create digital experiences that strengthen real-world connections and empower neighbors and the businesses that serve them to build stronger communities. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You'll Make Are you excited by the challenge of fast-paced growth, seeing your designs come to life, and collaborating with a

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Professional Services Consultant to join our team. This is a Remote (U.S., Eastern Time Zone / DMV area preferred) role reporting to the Sr. Manager of Professional Services in the Public Sector Professional Services team. As a Senior Consultant, you will build long-term, trusted advisor relationships with customers to deliver tailored security solutions. You will design and execute transformative security processes using Zscaler’s suite of products, ensuring our clients achieve a future-proof security posture while advocating for customer needs with cross-functional teams to influence product development. U.S. citizenship is required for this position due to the nature of the assigned customer base. What you’ll do (Role Expectations) Build long-term, trusted advisor relationships with customers to deliver tailored zero trust solutions Design and execute solutions using Zscaler’s suit

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. As a Senior Mobile Engineer focused on device connectivity, you'll help power Beacon's mission by building the native iOS and Android BLE layer that connects our EEG headbands and other wearables to the apps patients and clinicians rely on. Your work will determine how reliably we capture high-fidelity data in homes, clinics, and trial sites. This isn't just another app. You'll build tools that help unlock insights into neurological, psychiatric, and sleep disorders, with the potential to improve lives at scale. Beacon's robust asynchronous work practices ensure a first-class remote work experience, and we also have in-person office hubs in Boston and New York. For this position we will consider candidates based anywhere in the US Eastern time zone. What success looks like As part of our small, mission-driven Mobile Apps Team, you will: Lead development of our native iOS and Android BLE device SDKs. Own connection reliability, data throughput, and battery performance for device communication across a wide range of phones, OS versions, and real-world environments. Partner closely with our Devices team on firmware interfaces, GATT profiles, and device behavior. Expose device capabilities to our React Native applications through clean, well-tested native modules. Own the observability of device connectivity, using telemetry and field feedback from real u

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. As a Senior Mobile App Engineer, you'll help power Beacon's mission by building the cross-platform React Native apps that patients and clinicians use with our EEG headbands and other wearables. Your work will shape how people capture high-fidelity data and how easily they move through clinical trials and at-home diagnostics. This isn't just another app. You'll build tools that help unlock insights into neurological, psychiatric, and sleep disorders, with the potential to improve lives at scale. Beacon's robust asynchronous work practices ensure a first-class remote work experience, and we also have in-person office hubs in Boston and New York. For this position we will consider candidates based anywhere in the US Eastern time zone. What success looks like As part of our small, mission-driven Mobile Apps Team, you will: Lead development of our React Native mobile applications across iOS and Android. Design and implement UX workflows for clinical trial participants and at-home diagnostic patients. Own the user experience, performance, reliability, and observability of the apps and features you build, using feedback from real users across diverse use cases and environments. Work with engineers on our native iOS and Android BLE device SDKs to integrate device capabilities cleanly into the app. Partner with our Devices team, other Platform teams, and produ

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the Team As a Senior Associate on Wealthsimple's Treasury Cash Management team, you'll play a critical role in ensuring optimal cash flow management and operational efficiency. You'll manage daily payment processing operations, monitor balances across accounts, and develop immediate and short-term cash flow forecasts that drive liquidity and revenue optimization decisions. In this role you’ll have the opportunity to Process and validate daily payment transactions across multiple channels Manage journal entries with precision and timeliness Monitor and maintain target balance thresholds across banking relationships Develop and maintain short term cash flow forecasts Optimize liquidity positions to maximize financial returns Communicate cash position updates to relevant stakeholders Identify process improvement opportunities and implement solutions Analyze patterns in cash movements and highlight anomalies Support treasury operations during high-volume periods Skills you’ll bring Extreme attention to detail with strong data verification instincts Understanding of brokerage operations and settlement processes Demonstrated ability to thrive in fast-paced, dynamic environments Adaptability to quickly pivot between tasks and processes as priorities shift Exceptional organizational skills and structured approach to work Working knowledge of AI

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role The Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing. Our goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain. As AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need. You’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work. This role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams. What You’ll Do Build and maintain tooling for local and cloud development environments. Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow. Develop supported, reusable workflows for creating services and libraries. Improve SDK and library publishing tools and release processes. Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems. Give engineers and AI coding agents the context they need to work within Sentry’s syste

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including DSW, Finish Line, Levi’s, Primark, and M&S,and many others. Afterpay, and now Clearpay in the UK, are helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Clearpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. Join a movement in which everyone can win. Job Description Reporting to the Head of Mid Market and Enterprise Sales, you will join a successful dynamic team. We are looking for a passionate, and committed outbound Account Executive to engage and sell Clearpay to Mid Market merchants across the UK. You Will: Outbound prospect via email and phone to generate new opportunities Manage the entire sales funnel Facilitate conversations with senior executives and business owners at target accounts Develop a strong pipeline of opportunity Identify the metrics and key value propositions that will drive mutually beneficial contracts Clearly demonstrate our USP's over and above our competitors Negotiate and close long term contracts that benefit both Clearpay and our partners Be accountable to your target and demonstrate control of your opportunities th

About the Job: We're looking for a senior security leader to run our Product Security team and partner to the Director of Security. In this role, you'll own how Security operates: a program led by risk rather than audit calendars, where engineering teams own their security health and Security informs, guides, and validates, where automation and AI take the first pass on every finding, and where posture is measured and published to executives every quarter. You'll build that model, starting with Product Security and extending across the division. You'll bring a balance of people management, security judgment, and program leadership as you manage a team of security engineers, act as incident manager of record, hold delegated approval for vendor and access decisions, and run the division when the Director is in an audit, a board cycle, or on vacation. You'll work closely with every engineering team to make the secure path the easy one. Responsibilities: Manage the portfolio of your team's work, appropriately managing everyone's time and assigning them to the highest priority work. Help your team and the engineering organization make sense of, and simplify, how security work gets done: who owns what, what is automated, and what Security stops doing. Guide product engineering teams in owning their own security health: findings route to them with mapped severity, Security reviews and validates rather than fixes, and each team sees its security health in its own service review. Own the wiring and routing of security findings and requests, driving down noise and the human-decision rate across intake, triage, and review. Serve as incident manager of record for security incidents: first escalation for our service-level commitments, delegated approver for vendor and access decisions, and cover for the Director's operational duties. Publish posture: monthly service-level attainment to engineering, quarterly posture to the executive team, and a risk register that drives prioriti

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi’s Affiliate Marketing Team is seeking a Senior Affiliates Manager to join us as we continue to expand and evolve our affiliate partnerships across multiple verticals. This role will lead our “Banking” vertical, with primary ownership across our Checking & Savings , Smart Card , Invest , and Crypto products. You’ll work closely with cross-functional teams to shape and execute affiliate strategy, drive growth and performance across the portfolio, and ensure strong operational and compliance discipline. You’ll also lead internal stakeholder and partner engagement while overseeing key areas including reporting and analytics, forecasting, budgeting, and program optimization. What you’ll do: Lead the Banking affiliate portfolio across Checking & Savings, Smart Card, Invest, and Crypto, owning strategy, performance, and growth across the vertical Develop and execute affiliate strategies that drive sustainable, efficient growth, balancing volume, acquisition economics, member quality, and long-terMat business objectives Build, manage, and grow high-value affiliate partnerships, from prospecting and negotiation through activation, optimization, and expansion Translate performance data, market insights, and partner trends into clear strategic recommendations and actionab

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. What You'll Do Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own EMEA-hours incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry &

Job Overview We’re excited to invite you to join the World of Warships team at Wargaming, where we’re looking for a Senior Frontend Developer. As a member of the World of Warships team, you’ll have the opportunity to collaborate with a talented and passionate group of professionals, contribute to creating engaging and seamless experiences for our players, and make a meaningful impact on the direction and success of the game. What will you do? Own and develop frontend/UI systems within the product and web ecosystem, including reusable components, UI patterns, frameworks, tools, and shared frontend solutions. Develop and maintain interactive web experiences, including event pages, web adventures, game mechanics, mini-games, widgets, portal modules, and other content-driven experiences. Translate UI/UX designs and wireframes into robust, responsive implementations that accurately reflect the intended user experience. Develop frontend solutions using React, TypeScript, Composition API, and related tooling, while maintaining and gradually improving existing vanilla JavaScript code. Work with REST APIs, and data-driven interfaces, implementing asynchronous client-server interactions and dynamic content. Implement complex animations and interactive mechanics, with a strong focus on UX, responsiveness, and frontend performance. Optimize animation-heavy and mobile-heavy interfaces, including asset loading, lazy loading, rendering, browser behavior, and overall frontend performance. Ensure reliable functionality across devices, browsers, platforms, regional versions, and language configurations. Investigate and resolve complex frontend issues, including UI behavior, rendering, input handling, browser compatibility, integrations, performance, and production stability. Refactor and improve existing and legacy codebases, maintaining high standards of production quality, maintainability, and scalability. Collaborate with UX/UI designers using Figma to verify implementations

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You'll own and improve the operational toolkit that equips GitLab's Solutions Architects (SAs) to drive growth and deliver value for customers. As the SA team's go-to operational business partner, you'll make tools, workflows, reporting, and handoffs more effective and grounded in the SA's role throughout the customer journey. You'll report to the Director of Customer Experience (CX) Operations. This is a senior individual contributor role with no direct reports. What you’ll do Own the SA operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation. Partner

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ⭐ Mission Shape how Qonto connects to the rest of its customers' world by building the Public API strategy: a reliable, consistent API that powers integrations, partners, MCP and Qonto Embed, and turns connectivity into a growth engine for our all-in-one and upmarket ambitions. You will report to Fanny, who leads Qonto Connect, and you will own the product and governance framework that every Qonto team builds on. 👩‍💻🧑‍💻 As Product Manager, Public API, you will: Strategic ownership: Define the Public API strategy and roadmap for a product that already powers our integrations, MCP and Qonto Embed, and decide where to take it next. Meaningful, high-stakes impact: Make the API a reliable foundation for connectivity, helping Connect grow for our active customers