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Senior Technical Support Representative Jobs

10,000 active opportunities · Updated for October 2026

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Explore current senior technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Tibber
📍 Berlin• Hybrid
11 days ago

We're Tibber - the energy company that wants you to use less energy. When you join Tibber, you'll be part of building the tech that creates a real shift in how people consume electricity - good for our users, their wallets and the planet. We believe AI is how we accelerate that shift, and it's our people who lead it. The more we lean into AI, the more human judgment, curiosity and creativity matter. We're looking for a Senior Product Lead to join us – maybe that's you? Job Mission 🚀 As a Senior Product Lead, you'll play a key role in making our entry offers & plans, the first choice for homeowners switching energy supplier. You'll own the offer across Sweden, Norway, Germany and the Netherlands: what it is, who it's for, why it wins and how it makes money. Leading work across product managers in several capabilities, you'll turn our entry offering into plans that win in the market, and grow customers into premium plans, directly or through electrification. What you'll do ✅ Build a clear view of which homeowners choose our entry offers and why they switch, by market and channel. Make it the basis for segmenting, targeting and pricing. Set strategy and roadmap for entry offers & plans across four markets and every distribution channel. Shape the winning offer for each channel: its components, target customer, value proposition and how we win. Own the pricing guardrails , so Sales has clear guardrails for setting final market prices. Set go-to-market direction, and build and coordinate product launches together with Commercial. Track performance against clear success metrics, then evolve, reprice or retire offers based on evidence. Anchor the roadmap with the commercial teams, our other offerings product leads & capability owners and lead the work across the product managers who build it. What we're looking for⚡ You are driven by impact and know how to turn strategy into execution. You're used to fast-paced environments and thrive when given clear goals and high accou

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Accela
📍 Based• Remote• $165K – $185K/yr
11 days ago

ABOUT THE ROLE Accela is looking for a dynamic, business-minded attorney ready to grow their career by driving the company's continued growth. This role is a key legal partner to our sales, business development, and partner teams, working closely with colleagues across the company to move deals forward. If you want to join a growing legal team and make a visible impact on the business, we'd like to talk with you. This role is fully remote and can be based anywhere in the U.S. It may occasionally require travel for team or company events. This position is exclusively focused on revenue-generating activity, direct sales, partner transactions, and services, giving the right candidate a deep focused ownership over the deal lifecycle and best in class sales/deals skills. A successful candidate will have solid grounding in SaaS enterprise agreements, is results-driven, and is energized by the challenges of scaling a global business. This role negotiates directly with customers and partners on a win-win basis and serves as a trusted advisor to multiple departments throughout the deal lifecycle. SPECIFIC RESPONSIBILITIES Partner closely with the Sales, Business Development, and Services organizations to accelerate revenue operations, defining and implementing best practices in Accela's contracting processes. Serve as the primary point of contact and subject-matter expert for complex transactions including direct sales, resellers, ISVs, and other global partners, reducing friction to help close deals faster. Draft and negotiate SaaS agreements, partner and reseller agreements, software license and maintenance agreements, services agreements, RFP responses, and other commercial legal documents. Coordinate with outside counsel and legal team members to ensure compliance with applicable laws and regulations across jurisdictions. Contribute to ad hoc company projects as needed, including M&A, compliance, and other corporate initiatives. REQUIRED QUALIFICATIONS Genuine

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Okta
📍 Toronto• C$136K – C$187K/yr
11 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Software Engineers to join our fast growing Data Platform organization that is passionate about scaling high volume, low-latency, distributed data-platform services & data products. In this role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Okta to scale for years to come. As a member of the Data Platform team, you will be responsible for designing, building, and deploying the systems that power our data analytics and ML. Our analytics infrastructure stack sits on top of many modern technologies, including Kinesis, Flink, ElasticSearch, and Snowflake. We are looking for experienced Software Engineers who can help design and own the building, deploying and optimizing the streaming infras

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11 days ago

MongoDB is seeking a Senior Financial Analyst, Financial Planning and Analysis (FP&A) to grow our G&A FP&A team. You will be responsible for financial planning, forecasting, reporting, and partnering with the business to drive decision-making and resource planning. The Senior Analyst is expected to make significant contributions to the success of MongoDB by working with executives and team leaders to evaluate, plan, execute, and measure strategic business initiatives. This position requires an adaptable self-starter who is able to work comfortably and communicate clearly with stakeholders across the organization, progress tasks from start to finish, and enjoy working in a fast-paced, challenging environment. The working model for this role is flexible. We are looking to speak to candidates who are based in one of our offices for our hybrid working model. Responsibilities: Business Partnering: Quickly establish positive relationships and become a key advisor for your G&A partners allowing you to build a solid understanding of business drivers and ensuring alignment with overall company objectives Forecast Coordination & Modelling: Build and maintain detailed financial and operating models to support your stakeholders in all aspects of their budget including headcount planning and optimization Analyzing: Conduct ad-hoc analyses and build financial models to guide leaders toward efficient operating strategies, resource allocation, and investments in product initiatives Operational Effectiveness: Improve and scale business, operational, and financial processes understood by all important partners, including standardizing and automating reports and improving how we leverage internal systems Perform financial month-end close activities, including headcount reconciliations, accrual reviews, and budget vs. actuals analysis and reporting Partner with recruiting and HR partners to drive efficiencies in workforce planning and reporting for executives

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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Enterprise Revenue Architects at Gong are strategic partners to our largest customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle. You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion). RESPONSIBILITIES Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations thro

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Fin
📍 San Francisco• $310K – $332K/yr
11 days ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The next generation of revenue organizations will look very different from today's GTM teams. We're looking for a Revenue Enablement leader to help build that future, moving beyond traditional training delivery to create an AI-powered operating system that scales our revenue organization. This is not a conventional enablement role. As AI changes how products are sold, how reps learn, and how work gets done, you'll define the right balance of human and AI effort across our go-to-market teams and design the team and workflows to match. What will I be doing? Building the future of revenue execution Build a next-generation enablement function for an AI-native company, shifting from reactive training to intelligent systems that improve execution, productivity, and customer outcomes Design scal

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Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. The Senior Regulatory Affairs & Entity Corporate Governance Manager will lead the company’s regulatory strategy, ensuring compliance with all relevant regulations. This senior role focuses on managing regulatory affairs for the organization and providing strategic guidance on governance matters to support our corporate entities globally. The Senior Regulatory Affairs & Entity Corporate Governance Manager will work closely with legal, risk & compliance, and operational teams to implement a regulatory framework that meets both local and international requirements while fostering best practices in corporate governance. This is a 10-month fixed-term contract for an individual contributor. Key Responsibilities Regulatory Strategy Develop and execute a comprehensive regulatory strategy that aligns with the company's business objectives and supports its global operations. Monitor and interp

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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

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Multiverse
📍 London• Full-time• Remote
11 days ago

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. International Legal Counsel (UK & Germany) *German and England & Wales qualification to practice law required. The Role This is a newly created position within Multiverse’s Legal team, reporting directly to the General Counsel. As we expand our international footprint, this role is vital in establishing our in-house legal capability across both the UK and German markets. You will serve as the primary legal partner for our German operations—including StackFuel GmbH and future acquisitions—while providing commercial legal support to the UK business. We are looking for a collaborative professional who enjoys working across cultures and is excited to contribute to a growing, impact-driven organisation. What You’ll Do German Operations: Act as the lead legal advisor for German group entities, providing guidance on commercial, employment, and corporate matters. Contract Management: Lead the German commercial contracting lifecycle (B2B, B2C, and B2G), drafting and negotiat

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Harvey
📍 London• Full-time• Remote
11 days ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re looking for a hands-on Field Marketing Manager to help scale Harvey’s EMEA field marketing motion as it grows from early foundations into a repeatable, region-wide programme. The groundwork is underway: playbooks, agency relationships, event criteria, and reporting. Your job is to take them further. You’ll join a small EMEA field team, own a significant share of the event programme, and help transform our field motion across every market in EMEA. You’ll own both first-party and third-party field events, from executive dinners and roundtables to conferences and sponsorships. The role is highly executional, but also highly strategic: you’ll be expected to get deep into the details while helping define what “great” looks like for field marketing at Harvey. This is a

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Spotify
📍 Mumbai• Full-time
11 days ago

You’ll join the Premium Growth India team within the Markets & Subscriptions organisation, focused on making Spotify Premium an increasingly desirable music experience in India. Sitting at the intersection of marketing, product, music, and strategy, the team works closely with Music, Marketing, Partnerships, and other teams to grow Premium through cultural relevance and artist-led initiatives. In this role, you’ll own Premium desirability and the artist and partner Premium flywheel for India, shaping how we work with artists, cultural moments, fandom, and partnerships to drive Premium consideration and measurable conversion at scale. What You’ll Do Define and execute the Premium desirability strategy for India, using artist-led and culturally relevant initiatives to drive consideration and conversion. Own the artist and partner flywheel for Premium growth, evolving artist advocacy, fan experiences, and partnership programs toward measurable Premium outcomes. Shape and execute the Premium opportunity within existing in-person activations, including film partnerships, bespoke music events, festivals, and other relevant cultural moments. Partner with local Music & Podcasts, Marketing, Partnerships, and other teams to identify and activate artists, creators, and partners that can help grow Premium. Design and run desirability initiatives with clear success metrics, using performance data and audience behaviour to understand what works and continuously improve the strategy. Own the fandom value opportunity for Premium end-to-end, from identifying opportunities to partnering with Product on fan-facing Premium features and experiences. Develop business cases and evaluate the impact of desirability, artist, and partner initiatives to inform where we

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YipitData
📍 United Kingdom; Remote, United States• Remote
11 days ago

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View) APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention Who Thrives Here? We hire sprinters, not coasters—people who: Choose growth over comfort Lead through challenges Are energized by high expectations It’s not for everyone, and that’s intentional. If your ambition is matched by your work ethic—and you'r

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Forto
📍 Europe Remote• Full-time• Remote
11 days ago

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As (Senior) Sales Manager - Commodity (f/m/d) you will be responsible for acquiring new customers and completing your own customer portfolio in the commodity sector. As part of our Commodity team, you will work to further expand the Commodity and Forestry Products business and build long-term and profitable customer relationships. Key Responsibilities Be responsible for the acquisition of new customers and the completion of your customer portfolio in the area of commodity sea freight export. You will be responsible for both sales and procurement for your customers. Promote our product by paying special attention to the needs of our customers. Working closely with our customers, maintaining our customer relationships and thus actively contributing to their and our success. Anticipate future customer needs and improve our customer platform in close collaboration with our product development team. Required Skills and Experience You have several years of professional experience in commodity sales You enjoy acquisition and communicating with partners from various industries You not only have exceptional sales talent but also the ability to build and maintain a network You have a strong hands-on mentality and the ability to work in a dynamic and challenging environment You are a reliable team player with a proactive and independent working style You are fluent in English Preferred Skills and Experience You ideally have an existing customer portfolio in the Forestry Product area Don’t fit all of our criteria? That’s okay!

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11 days ago

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance - An InMobi Group Company Founded in 2019, Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, and Nostra. Glance’s ’smart lock screen’ inspires consumers to make the most of every moment by surfacing relevant experiences without the need for searching and downloading apps. Glance Lock Screen is currently available on over 450 million smartphones worldwid

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Litmos
📍 India• ₹22L – ₹28L/yr
11 days ago

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . About the Role Litmos is looking for a Mobile Developer to help evolve our iOS and Android applications. You will work across our existing native apps (Swift and Kotlin), build new features in React Native, and own the WebView experience that brings Litmos learning content into the mobile apps. This is a hands-on role for an engineer who is comfortable moving between native code, React Native, and web content, and who cares a

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