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Senior Technical Support Representative Jobs

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Explore current senior technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

MI
Mach Industries
📍 Huntington Beach• $150K – $195K/yr
1mo ago

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a Senior Automation Engineer, Robotics to develop and deploy our industrial robotics platform across manufacturing. You will establish standardized architectures for industrial robots and collaborative robots, develop robotic automation for pilot production lines, and create the software, hardware, safety, and integration standards used to scale robotics across Mach factories. This is a hands-on engineering role. You will design robotic cells, program and commission robots, develop ROS 2-based robotics applications, integrate vision and end-of-arm tooling, and work directly with manufacturing engineers and systems integrators to take automation from concept through production. Key Responsibilities Develop Mach's standardized robotics platform for industrial robots and cobots. Define robot hardware, software, communication, safety, and integration standards for production equipment. Design, program, integrate, and commission robotic automation for pilot and production manufacturing systems. Develop reusable robotics software and architectures using ROS 2, finite state machines, behavior trees, and native industrial robot programming environments. Establish software engineering standards for robotics including CI/CD pipe

pythongitmachine learning
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P
Postman
📍 San Francisco• Full-time• $150K – $180K/yr
1mo ago

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is looking for a Senior Demand Generation Manager to drive pipeline growth through high-impact digital demand generation programs anchored in content-led engagement for Fern. This role sits within Revenue Marketing and is focused on turning content and digital channels into a reliable, scalable pipeline engine — connecting content strategy, organic programs, and always-on digital execution to both product-led and sales-led growth motions. You'll own how Postman attracts, engages, and converts high-intent audiences through compelling content experiences across the digital landscape, ensuring every program moves deals forward. We're looking for someone who thinks in terms of pipeline and revenue, not just pageviews or content output — and knows how to build content-driven digital programs that compound over time and scale with the business. What You’ll Do Demand Generation Strategy & Pipeline Execution Develop and execute a content-led digital demand generation strategy aligned to pipeline creation and revenue goals across PLG and SLG motions. Prioritize content investment and channel mix based on pi

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Scale Appian's global Sales organization by architecting talent strategies, driving leadership effectiveness, and building high-performance cultures that accelerate revenue growth and enterprise market expansion. ABOUT THE TEAM The People Team designs strategic frameworks and supportive ecosystems that enable Appian's global workforce to thrive in the AI-Powered Process Automation market. HR Business Partners act as trusted advisors to executive leadership, ensuring talent strategies seamlessly enable Go-to-Market goals and organizational agility. This team owns the intersection of people strategy and business performance, directly influencing how Appian scales enterprise capabilities and competes in digital transformation. THE OPPORTUNITY Appian is scaling its enterprise sales motion globally, requiring a strategic HRBP who can architect workforce planning, organizational design, and leadership development frameworks that fuel revenue generation. This role offers the rare opportunity to shape talent strategy at the executive table, partnering directly with Sales leadership to build scalable team structures, succession pipelines, and performance cultures that differentiate Appian in competitive markets. You will drive measurable impact on business outcomes while defining the future of our Go-to-Market organization. WHAT YOU'LL DO Partner with Sales executives to design organizational structures and workforce plans that support aggressive growth targets and market expansion strategies Lead talent strategy initiatives including executive coaching, successio

aisalesforcehuman resources
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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The eCommerce Senior Business Manager is responsible for overseeing multiple lines of business across WWE, UFC, and other TKO-operated properties, driving e-commerce strategy and execution to meet or exceed defined financial and performance goals. The Sr. EBM manages a team of ecommerce personnel while developing and adjusting merchandise and promotional calendars aligned to major live events, premium content moments, and partner priorities — coordinating closely with Business Analytics, digital marketing, and cross-functional leaders to optimize performance and identify growth opportunities. The eCommerce Senior Business Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Partner with digital marketing, CRM, and Business Analytics teams to align campaign strategies, finalize monthly forecasts, and surface data-driven growth recommendations across WWE, UFC, and other TKO-operated properties. • Serve as the primary business man

D&
Dun & Bradstreet India
📍 Florham Park• Full-time• Hybrid• $109.7K – $184.3K/yr
1mo ago

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Brand Marketing Manager leads the development, activation, and governance of brand initiatives that strengthen awareness, consistency, and perception across channels. This role owns the brand narrative and strategy, drive campaigns that build awareness and affinity, and ensure consistency in how we show up in the market. This role helps shape the company’s brand architecture and brand naming approach—ensuring the master brand, sub-brands, products, solutions, programs, campaigns, and partner offerings are expressed and branded in a clear, cohesive, and customer- relevant way. The role works cross-functionally with creative, communications, portfolio marketing and additional marketing teams from media, to events, to digital, etc. to translate business objectives into compelling brand experiences. Essential Key Responsibilities Develop and refine the brand strategy, including positioning, messaging, voice, and narrative. Ensure the brand narrative is clear, differentiated, and aligned with the company visual and business goals. Help define, document, and govern brand architecture, including how the master brand, sub-brands, product, solutions, capabilities, program, campaign, and partner offerings related to one another – and earn branding. Support brand naming strategy and governance for new products, solutions, data offerings, agents, capabilities etc. – ensuring names align to the br

aiproject managementSEO
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About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for an experienced Program Manager to keep day-to-day execution running across the Purpose Financial and GS Data teams. This is an execution-and-alignment role: you'll track dependencies, resolve issues in real time, and keep sprints moving in lockstep across geographies, working onsite in Mexico City all week to stay close to the teams and unblock them as things come up. We need someone who can hold the cadence steady and drive assigned work to completion. This role is embedded directly inside client organizations; working alongside client leadership and senior stakeholders day to day, not observing from the outside. It requires real comfort operating in large, complex, dynamic corporate environments and with incomplete information. Because this is a client-facing consulting role, success depends as much on credibility as an outside partner as it does on program mechanics; this person represents our firm inside the client's organization every day, and their judgment reflects directly on the re

R
1mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's Security Engineering org is a builder-first security engineering team — engineers organized across Cloud Security, Infrastructure Security, Security Platform, and Detection & Response. Unlike traditional security teams that identify risk and hand it off, this org builds the systems that solve it. We own the critical authentication and identity infrastructure that protects every Robinhood user, the cryptographic libraries and access provisioning systems that keep internal operations secure, and the telemetry and detection platforms that give our security operations team the signal they need to move fast. If it secures how Robinhood runs — we built it. AI is reshaping what this team does and how it operates across two dimensions. First, we are embedding security directly into Robinhood's growing AI and agentic infrastructure — building the runtime authentication, credential management, and validation systems that make it possible to run AI safely in production at scale. Second, we are using AI to fundamentally multiply the capability of the security program itself — building intelligent internal platforms that surface vulnerabilities, accelerate detection

pythonawsartificial intelligence
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DU
1mo ago

About the Team Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work. About the Role The US Marketplace team is looking for a motivated and hands-on Associate Manager to join the Strategy & Operations Growth and Markets team. You will own a portfolio of projects aimed at growing the core Marketplace business, working closely with DoorDash’s product, marketing, finance, and analytics teams.You’ll have the opportunity to help grow strategic markets, identify new growth bets, incubate 0-1 experiments, and execute on a roadmap to drive growth. You’re excited about this opportunity because you will… Build and own. You’ll have your fingerprints all over DoorDash’s next wave of growth. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new, from high-level strategy down to the nitty-gritty operational details. Incubate. You’ll take bets that don’t have an owner yet, scope them, test them, and either graduate them into funded programs or kill them with a clear, well-argued recommendation. Strategize. From first principles, you’ll develop the optimal strategy for growing segments and launching bets that no existing playbook covers. Experiment. You’ll turn strategies into operational experiments that create measurable, actionable outcomes, then use those results to shape the larger implementation plan. Analyze. You’ll pull your own data, assess the operational and financial impact of your decisions, and iterate based on what you find. Lead and collaborate. You’ll work with cross-functional partners across product, analytics, marketing, sales, and finance to get your initiatives resourced and shipped. We’re excited about you because… You have 4+ years of experience in a problem-solving role: consulting, tech, banking, or similar. Experience taking something

sqlExcelfinance
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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is looking for an experienced leader with a builder mindset to shape our next chapter of learning & development. You’ll bring a strong point of view on modern L&D practices, and turn it into the right strategy and capabilities for SoFi. This is a hands-on role for someone who thrives in a fast-paced, ambiguous environment, and can set clear direction while building. What you'll do Build and lead SoFi's enterprise L&D capability Define our enterprise learning strategy and build a lean, agile team to deliver it. Set clear priorities for where L&D can have the greatest impact. Build strong partnerships with learning teams across SoFi, connecting and strengthening the expertise that already exists throughout the company. Advise the business and build critical capabilities Consult on complex learning and performance needs, and identify where learning can meaningfully improve business outcomes. Lead learning strategy and experience design for select enterprise and business-critical initiatives, working with subject-matter experts to create learning that drives understanding, skill building, and behavior change. Shape the enterprise learning experience Set the strategy for Workday Learning and SoFi's broader learning ecosystem. Establish standards, tools, and best practices that make

PG
PlayStation Global
📍 Remote, United States• Remote• $77 – $86/hr
1mo ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This is an 8-month contract. T his position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. Candidates must be authorized to work in the United States for this position. Insomniac Games is looking for a new Senior Cinematic Animator. In this role, the Senior Cinematic Animator is responsible for creating high-quality in-game cinematics that meet the visual and performance standards established by the Animation Director. This role involves driving the cinematic process from script interpretation and scene layout through final implementation in the game engine. Essential Duties and Responsibilities include the following: Develop high-quality cinematic animation content using both motion capture and hand-key techniques, ensuring alignment with schedule and performance benchmarks. Collaborate closely with Animation Directors and Lead Animators to design cinematics that reflect the game's vision and adhere to its unique cinematography style. Contribute to setting and maintaining performance standards and work in tandem with other departments to ensure seamless integration of cinematics into the game engine. Refine and enhance character performances, focusing on both body and facial animation, to

REMOTEproject management
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IG
Insomniac Games
📍 Remote, United States• Remote• $77 – $86/hr
1mo ago

This is an 8-month contract. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. Candidates must be authorized to work in the United States for this position. Insomniac Games is looking for a new Senior Cinematic Animator. In this role, the Senior Cinematic Animator is responsible for creating high-quality in-game cinematics that meet the visual and performance standards established by the Animation Director. This role involves driving the cinematic process from script interpretation and scene layout through final implementation in the game engine. Essential Duties and Responsibilities include the following: Develop high-quality cinematic animation content using both motion capture and hand-key techniques, ensuring alignment with schedule and performance benchmarks. Collaborate closely with Animation Directors and Lead Animators to design cinematics that reflect the game's vision and adhere to its unique cinematography style. Contribute to setting and maintaining performance standards and work in tandem with other departments to ensure seamless integration of cinematics into the game engine. Refine and enhance character performances, focusing on both body and facial animation, to create lifelike and engaging scenes. Participate actively in cinematic team feedback sessions, presenting work and incorporating constructive critique. Demonstrate a strong grasp of animation and camera principles essential for crafting a realistic and immersive cinematic experience. Utilize project management tools such as Jira and Flow to effectively track progress and manage workload. Communicate efficiently with the Animation Director and Project Management to report on progress, addressing potential roadblocks to ensure timely delivery of tasks. Perform additional related responsibilities as assigned to support the animation team's goals and objectives. Supervisory Responsibilities: This job has

REMOTEproject management
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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

gitrestai
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