Senior Technical Support Representative Jobs

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! At Wizards, we build high-value, high impact solutions for automation and AI use by developers across our enterprise in each business unit. We work closely with internal partners to build solutions and platforms that they are asking for and interested in using in their daily work. We approach solutions without mandating adoption but creating best in class tools that developers want to use. We are looking for a versatile and dedicated Senior AI Developer who focuses on delivering end to end solutions for our platforms. What You'll Do: Work with internal teams to implement AI technologies in our tools and products Deliver automation and AI software to create best in class solutions for our partners Assist in building automation solutions for enterprise SaaS solutions Work with internal developer teams to build out a consistent developer platform Work on low code developer solutions using AI for non-developers What You'll Bring: 2+ years developing and deploying production scale cloud solutions; or equivalent experience. Experience with prompt engineering and agent-based workflows for large language models. Proficiency with two or more of Python, Typescript, CDK, SAP, GitHub, GitLab, AWS Deep understanding of m

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Project Manager Position Overview The Senior Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Senior Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. Responsibilities: Understands the scope of work across an assigned account, as well as the project plan at an individual project level Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle Continually monitors projects to ensure deliverables are on schedule and within scope &nbsp

Senior Data Engineer, Proprietary Research London A Career with Point72's Market Intelligence team On our proprietary research team—Market Intelligence— you will uncover insights about markets and the broader economy through deep compliant fundamental research and applying data science and engineering techniques to alternative data sets. In partnership with our investment professionals and Compliance team, our team of analysts, data scientists and engineers work together to produce compliant research and build tools that inform our firm’s investments. We look for other bright, motivated, and collaborative people to join our team and grow with us—a majority of the leaders in our group were promoted from within. WHAT YOU'LL DO Work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end business solutions including data pipelines, products and tools. Design and develop big data processing pipelines including but not limited to ingestion, transformation, trends creation to deliver AI-ready data assets & products. Develop reusable software components, libraries, and APIs that enable rapid experimentation and production deployment Implement data quality, lineage, and governance controls to ensure datasets are reliable, auditable, and compliant with compliance policies Build scalable AI-native cloud-based infrastructure using distributed systems techniques, to deliver efficient data-driven business solutions Optimize performance, cost, and reliability of software systems through benchmarking and iterative improvements WHAT’S REQUIRED 5+ years of experience in Data Engineering, Software Engineering or related field 2+ years of strong experience in Python development Experience with system design and leading multi-person development efforts Experience with distributed data processing frameworks like Spark Experience with building scalable APIs, and software applications w/ focus on backend infra

About Clutch Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named one of Canada's Top Growing Companies two years in a row and awarded a spot on LinkedIn's Top Canadian Startups list, we're looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017. Clutch is backed by world-class investors including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more, visit clutch.ca. About the role At Clutch, we believe advances in AI are fundamentally changing how great products are built. Traditional handoffs between product, design, and engineering are giving way to smaller, faster teams where builders can take ideas from concept to production in days instead of months. As a Senior Data Engineer, you'll own the data platform that powers decision-making across Clutch, from how we buy and price vehicles, to how customers move through our funnel, to how we deliver and finance cars. The pipelines, models, and infrastructure you build will be the foundation our analysts and data scientists rely on every day, including for our fast-growing financial services work. Our data engineers don't just move data, they own outcomes. That means working directly with stakeholders to understand what they need, designing systems that scale with the business, and making sure the data behind every important decision is reliable, well-modeled, and easy to use. If you see a broken pipeline or a question the data can't answer yet and feel compelled to fix it, you'll thrive at Clutch. Technology at Clutch We believe great engineers can learn great technology. Our data team builds with technologies like Snowflake, dbt, Airflow, Python, and

Senior Data Scientist, Financial Services About Clutch: Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning. Named one of Canada's top growing Companies two years in a row and also awarded a spot on LinkedIn's Top Canadian Startups list, we're looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017. Clutch is backed by a number of world-class investors, including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more, visit clutch.ca . About the role: For most of our customers, buying a car is also one of the biggest financial decisions they'll make. That's why we built Clutch's financial services offering, and we're hiring a Senior Data Scientist to help shape what it becomes. Your mission is to bring a financing-first lens to the entire buyer journey. That means helping customers understand what they can afford earlier, feel confident in their choices, and move from browsing to buying with fewer surprises. This role starts analysis-heavy. Your first priority will be building a deep understanding of how customers engage with financing today: where they start, where they get stuck, and what helps them move forward. From there, you'll build the models, tools, and experiments that shape how customers experience financing at Clutch, from pre-qualification through purchase. This is a rare chance to join early and help define how one of Canada's fastest-growing auto retailers approaches financing. You'll sit on Clutch's data team and work closely with our financial services, product, marketing, and engineering teams, and your work will be visible, measurable, and directly tied to both the cus

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc's mission is simple and hard: give power to the patient. We are the nation's leading digital healthcare marketplace — connecting millions of patients to the right care, faster than ever. The Senior Manager of Ventures Operations will work as part of a resourceful, solutions-oriented team to solve Zocdoc’s Ventures business challenges to drive incremental growth. They work closely with their cross functional leadership team, including Chief Strategy Officer, Sales, Product, Product Marketing and Engineering to drive operational excellence in achieving operational success for our newest products. They own the planning, definition, coordination and operationalizing of cross functional initiatives. This role is a key input on strategy and is responsible for translating ideas into operational plans the team can execute against, and helping teams across the organization break down barriers that stand in their way. You'll enjoy this role if you are… Challenge the status quo in search of ways to improve Are a passionate ope

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Backend (Retail DEX) We're hiring a Senior Software Engineer to join the Retail DEX team within the Consumer & Business group. This team runs all the data and trading systems that power onchain ("DEX") trading within the main Coinbase app, enabling millions of traders to buy and sell 70M+ tokens on major blockchains including Base and Solana. You'll build software systems that straddle the off-chain and onchain worlds to deliver a seamless, unified trading experience regardless of where an asset settles. What you'll do: Integrate new blockchains, decentralized exchanges, and launchpads into the main Coinbase app to unlock more onchain assets for millions of traders Design and implement first-party smart contracts for onchain trading primitives such as DEX aggregation and advanced order types to improve execution quality and capability Scale real-time data pipelines to handle 100K+ messages per second, enabling millisecond-latency processing of blockchain market data Optimize the trading stack end-to-end to deliver the fastest execution, most optimal fills, and most comprehensive asset coverage for DEX traders Drive iteration on agentic-first development patterns, building self-improving software systems and tooling that accelerate team velocity Required Skills and Experience: 5+ years of experience in backend software engineering with de

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission Our Talent Acquisition team finds and hires the people who help Zocdoc give power to the patient. Talent Operations is the engine behind that work - the systems, data, and processes that let recruiters spend their time on people, not on process. We're building this function from the ground up, and this role will be at the center of it. We're looking for a Senior Manager, Talent Operations to build our talent operations function from scratch. You've done this before - you know what it takes to go from "recruiters cobbling together workarounds" to an operational backbone: clean tooling, documented process, and metrics leaders actually trust. This is a hybrid IC/manager role. Day to day, you'll be hands-on - configuring tools, building knowledge systems, standing up dashboards. You'll also lead a team of 2 Recruiting Coordinators, with the team expected to grow as the function matures. Your day to day is… Tooling & Systems Own and optimize our recruiting tech stack (Gem, Greenhouse, BrightHire, etc), ensuring tools are configur

About Clutch: Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning. Named one of Canada's top growing Companies two years in a row and also awarded a spot on LinkedIn's Top Canadian Startups list, we're looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017. Clutch is backed by a number of world-class investors, including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more, visit clutch.ca. About the Role At Clutch, we believe advances in AI are fundamentally changing how great products are built. Traditional handoffs between product, design, and engineering are giving way to smaller, faster teams where builders can take ideas from concept to production in days instead of months. As a Senior Data Analyst, you'll join our data team and take on some of the most important and complex questions facing the business. That means understanding how we buy and price vehicles, how customers move through our funnel, how we recondition and deliver cars, and how customers finance their purchases. You'll be the person leaders turn to when they need to know what's really happening and what to do about it. This is a role for someone who thrives on ownership. You'll scope ambiguous problems, build the data models and pipelines needed to answer them, and turn your findings into clear recommendations that drive decisions. If you're energized by messy, high-stakes problems and want to bring modern engineering practices (including AI-powered tooling) into your analytics workflow, you'll thrive at Clutch. What you'll do: Own deep-dive analyses on Clutch's highest-priority problems across acquisitions, inven

The MongoDB Product Security team is looking for a full-stack senior software engineer to help us build and scale the next generation of security practices, enabling hundreds of MongoDB engineers to build secure products for our customers. The Product Security team empowers product teams to build secure products for MongoDB customers by providing security enablement, such as AI-powered code analysis, threat modeling and security finding triaging and verification, fuzzing infrastructure, and finding management solutions. Our goal is to incorporate security early in product development at scale without introducing friction. With the emerging capabilities of AI models, we are proactively adopting our security practices to be prepared for the newly introduced challenges. This role can be based out of our Dublin or Cork office or remotely in the Ireland region. This role is expected to work with a distributed team that covers all time zones in the US. Key Responsibilities: As a software engineer on our team, you will help us develop and maintain security automations, such as: Deliver features for an automated code analysis platform Expand security findings triaging and verification platform to all products across MongoDB Automate finding management process to be self-serve for engineering teams Centralized security signal analytics platform to help teams focus on the most important security work Design and build tooling solutions to shift security practices left in SDLC Baseline Qualifications: 5+ years of experience of production-level software development with Python and TypeScript in a cloud environment Experience managing the end-to-end development lifecycle, including building, deploying and operating software at scale Experience in micro-services, Kubernetes, and containers Deep understanding of CI/CD systems, including linting, testing and various deployment strategies The ability to independently prioritize and execute tasks after alignment with the team and stak

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is building its regulated presence in the Middle East, and this role sits at the center of that expansion. In this role, you'll drive Coinbase's regional crypto strategy, manage critical regulatory relationships, and build the operational foundation for our growing business. This is a rare opportunity to shape how crypto capital markets develop in one of the world's most strategically important financial centers. What You'll Do Build and lead the locally based Abu Dhabi team, managing Coinbase's Middle East crypto business and ADGM legal entity while engaging senior regulators, clients, and industry stakeholders Drive the development and execution of Coinbase's UAE crypto strategy in close collaboration with the Dubai/VARA team Develop operational capacity to grow Coinbase's tokenization business and adjacent opportunities under ADGM Oversee strategic budgeting and resourcing to optimize business impact and ensure alignment with local and global financial frameworks Establish robust governance structures, including controls, compliance programs, and ethical leadership practices that align local operations with global standards Lead ongoing engagement with ADGM and FSRA, cultivating trusted relationships with senior regulators and key external stakeholders Champion Coinbase's culture within the entity, ensuring customer interests are appropriately prioritized

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Workplace Experience Senior Coordinator to join our People & Culture team. This is a role based in our London, UK office, reporting to the EMEA Senior Manager, Workplace Experience. Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world’s cloud security leader. What you’ll do (Role Expectations) Ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, par

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, Dallas or Houston TX Senior Customer Engineer SLED *This is a work-from-home 100% remote role, but you should reside in Texas." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents th

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Japan team is growing, and we want you to be part of it! Japan is a key market for Airbnb’s future growth and is currently receiving significant attention and resources to further accelerate its development as both a destination and origin market. The functional teams in Japan work closely together, alongside regional and central teams, to develop and execute a unified market strategy. The Difference You Will Make: As a Senior Program Ops Manager, you will work with the Senior Business Operations and Growth Lead to develop and execute strategies to grow the Airbnb Platform in Japan. You will also align the functions operating in your country behind common objectives and work with other teams in the organization on cross border projects. Your attention to detail, organization, ability to multitask, work on multiple priorities and work under pressure will all ensure you succeed. You should be great at understanding the needs of the Airbnb community and defining levers to help them succeed in the platform. You will develop strong relationships and deliver valuable guidance to help them grow within the Airbnb marketplace. Our ambition is to significantly increase our penetration among Japanese consumers, and this role will be critical to make that happen. Your primary focus will be in: Analysis to enable robust strategy building Operationalizing strong x-functional governance of the Japan business Execution of our growth programs. All critical pillars to enable rapid and significant growth. You will partner closely with multiple cross functional teams to achi

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are passionate about strategizing with customers on their HR challenges and care deeply about the customer experience. You can simplify and articulate legalese and complex concepts into clear, easy-to-understand terms. You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive team improvements. You are comfortable speaking directly with customers about challenging situations, and do so with empathy and ingenuity. You love learning about new products and subject matter (such as employment law updates), and helping others learn as well. As a Senior HR Consultant, you will serve customers directly to meet their HR goals and support our HR Consulting strategy. You will develop proactive, educational initiatives and improve Justworks’ HR tools, content, and experiences, in concert with stakeholders across the Customer Success Organization, Revenue Operations, Legal, Marketing, Sales, and Product teams. You will serve as a team leader, lending your expertise and mentorship to new hires and less senior team members. Your Success Profile What You Will Work On Provide strategic HR g