Senior Technical Support Representative Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr Financial Manager, Partnerships. About the job As Sr. Manager of GTM Finance for Global Partnerships, you will serve as the primary strategic co-pilot to the VP of Global Partnerships. You will design economic models driving our ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs—ensuring partner incentive investments accelerate usage-based revenue while achieving profitability goals. Responsibilities In this role, you’ll: Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team Marketplace Strategy (AWS, GCP, Azure): partner with the marketplace and other cross functional teams in R&D, Marketing, GTM to optimize Twilio’s business through cloud marketplaces Ecosystem Monetization: design revenue-share frameworks and co-sell incentives tailored to Twilio’s business Program &

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Senior Manager, M&A Finance Integration to run the finance function's role in each transaction, from LOI through Day 1 readiness and post-close execution, and to own the program management of Anthropic's growing legal entity footprint. This is a build-and-run opportunity. Reporting to the Director, M&A Finance Integration, you will be the day-to-day operator of the M&A Finance Integration program: you will scope and drive the finance integration plan for each deal, coordinate finance workstreams alongside Corporate Development, Legal, and People, and be the connective tissue between deal teams and the functions that execute. You will also own the end-to-end legal entity lifecycle (setup, migration, and wind-down) for acquired entities and newly formed subsidiaries, and turn what we learn from every deal and legal entity set up into a maintained playbook and template library. The ideal candidate has operated in a similar function at a high-growth technology company, brings enough accounting fluency to know when a closing spreadsheet or entity plan looks wrong, and thrives on building rigorous, repeatable processes while deals are live. Key responsibilities Deal Integration Planning & Execution Scope and own the finance integration plan for each transaction across every phase, from LOI and due diligence through signing, sign-to-close, and Day 90, spanning finance functions Tailor the plan to the integration model (full integration vs. standalone subsidiary) and define each function's baseline activities and standalone-specific deltas Ensure every function is engaged at the right phas

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood Gold is our premium membership and one of the most important businesses at Robinhood. For one monthly fee, Gold members unlock a bundle of benefits, including boosted APY on uninvested cash, an IRA match, lower margin rates, professional research, access to the Robinhood Gold Card, and more. The Gold Growth team is responsible for growing that membership: how customers discover Gold, why they start a trial, what convinces them to become paying members, and what keeps them subscribed. Because Gold touches nearly every product at Robinhood, we reach customers across the entire app, and our work directly drives subscription revenue and how much of their financial lives customers choose to bring to Robinhood. As Senior Product Manager, Gold Growth, you will own key levers of the Gold growth funnel and be accountable for business outcomes, not just feature metrics. You will decide where to invest across acquisition, trial-to-paid conversion, engagement, and retention, make clear trade-offs between growth, member value, and unit economics, and partner closely with data science to run high-velocity experiments, and read results with rigor. You will work hand in hand with design to craft simple, compelling consumer experiences, and you will operate with a high degree of autonomy: taking ambiguous problems, forming a point of view, and driving them to launch with little day-to-day guidance. This role is based in our Menlo Park, CA or New York, NY office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innova

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! About the Role This role is the day-to-day backbone of the region's workforce. You'll support your manager on coverage across every site — flagging gaps early and stepping in to close them. Training and compliance, though, are yours to own: you run it, keep it current, and make sure every worker's records stay accurate and audit-ready at all times. You’re excited about this opportunity because you will… Create an Impact: Own day-to-day scheduling across every site in the region Monitor and manage our flexible staffing platforms — filling coverage gaps and keeping the workforce pool running smoothly Onboard and train new workers joining the temporary staffing network Keep training and onboarding records accurate and up to date, and run regular check-ins so the team is always ready Help make sure every site stays staffed, every shift — stepping in personally, including as a runner between sites and merchant locations Contribute feedback and ideas that strengthen processes, product experiences, and regional reliability. Identify where training is missing and create new content to close the gap Team Collaboration: Be the first call for your manager — flagging coverage or compliance issues before they turn into bigger problems Mentor and provide day-to-day guidance to your teammates and the temporary and contract workforce Build positive, trusted relationships with merchants and local partners Communication: Represent the program with professionalism in every interaction Keep your manager in the loop on coverage and training status, clearly and proactively Share on-the-ground observations that help improve the service and strengthen community adoption We’re excited about you because…

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving force behind revenue at Brex, and every team member directly impacts our bottom line. We focus on generating new opportunities, acquiring new customers, and expanding value across our portfolio. We celebrate individual accomplishments and team wins, with a high-performance culture rooted in execution, transparency, and collaboration. What You’ll Do As Senior Director of Sales for the Mid-Market segment, you will lead Brex’s Mid-Market organization, overseeing four frontline sales leaders and ~20 Account Executives. Reporting to the SVP of Sales, you’ll own segment performance, develop the management team, and shape the strategy and operating cadences that support the organization’s next phase of growth. This is a second-line leadership role that combines strategic planning with hands-on sales leadership. You’ll coach managers, develop exceptional talent, and build repeatable systems that dri

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving force behind revenue at Brex, and every team member directly impacts our bottom line. We focus on generating new opportunities, acquiring new customers, and expanding value across our portfolio. We celebrate individual accomplishments and team wins, with a high-performance culture rooted in execution, transparency, and collaboration. What You’ll Do As Senior Director of Sales for the Mid-Market segment, you will lead Brex’s Mid-Market organization, overseeing four frontline sales leaders and ~20 Account Executives. Reporting to the SVP of Sales, you’ll own segment performance, develop the management team, and shape the strategy and operating cadences that support the organization’s next phase of growth. This is a second-line leadership role that combines strategic planning with hands-on sales leadership. You’ll coach managers, develop exceptional talent, and build repeatable systems that dri

ABOUT ORCHESTRA Orchestra is a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist and we are committed to helping all staff develop and grow. ABOUT THE CITIES TEAM BerlinRosen’s Cities practice comprises over 70 communications professionals who bring a unique campaign-style approach to strategic communications. We work with visionary clients in New York, San Francisco and other major cities across the country on issues ranging from urban planning, affordable housing, issue advocacy, social impact and progressive policy, public affairs, healthcare, higher education, real estate, travel, lifestyle, arts & culture and more. Whether it’s winning community and political support, policy change, elevating new projects and brands or launching some of our city's most visited attractions, we help our clients shape the future

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving force behind revenue at Brex, and every team member directly impacts our bottom line. We focus on generating new opportunities, acquiring new customers, and expanding value across our portfolio. We celebrate individual accomplishments and team wins, with a high-performance culture rooted in execution, transparency, and collaboration. What You’ll Do As Senior Director of Sales for the Mid-Market segment, you will lead Brex’s Mid-Market organization, overseeing four frontline sales leaders and ~20 Account Executives. Reporting to the SVP of Sales, you’ll own segment performance, develop the management team, and shape the strategy and operating cadences that support the organization’s next phase of growth. This is a second-line leadership role that combines strategic planning with hands-on sales leadership. You’ll coach managers, develop exceptional talent, and build repeatable systems that dri

ABOUT ORCHESTRA Orchestra is a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THE TEAM BerlinRosen’s Real Estate team, part of Orchestra, comprises more than 100 communications professionals who bring a campaign-style approach to shaping the stories of cities, places and the built environment. We partner with visionary companies and organizations across real estate, infrastructure, hospitality, architecture and design, helping them navigate complex issues, build their brands and tell stories that influence how cities evolve. We work with industry leaders, award-winning institutions and global innovators including BXP, JLL, Elecor Properties, The Irvine Company, Concierge Auctions, Downtown San Francisco Partnership, The Sobrato Organ

As Senior Group Manager of Experience Design on Datadog's Web Experience team, you will lead and grow the Experience Design group while remaining hands-on with the web experiences that matter most to our customers and business. You will manage two designers today and help shape how the team scales over time. You will set a high bar for craft and execution across research, journey mapping, interaction design, prototyping, implementation, and post-launch quality. You will also evolve AI-assisted and code-connected design workflows, partnering closely with Product Marketing, Growth, Web Engineering, and Web Content Engineering to move from ideas to shipped experiences. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead and grow the Experience Design group, managing two designers today and helping shape the team as its scope evolves Hire, coach, develop, and set clear expectations for designers while maintaining a high bar for design craft Design priority web experiences from journey mapping and research through interaction design, prototyping, and shipped pages Prototype with AI and working code, use Figma MCP and Code Connect to keep design and implementation aligned, and work directly in the CMS when appropriate Own and evolve the team’s design process across discovery, critique, specification, handoff, and post-launch quality assurance Partner with Product Marketing, Growth, Web Engineering, and Web Content Engineering to shape priorities and deliver web experiences that support business goals Who You Are: Experienced across UX/UI, journey mapping, and web design, with a portfolio of shipped, high-traffic marketing or product marketing experiences and particular depth in web and product experience A people leader who remains actively involved in design

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. Position Overview Sayari sells to Fortune 500 enterprises and government agencies across the Americas, EMEA, and APAC. With new pricing models, named-account coverage supported by embedded engineers, and two buying motions that buy differently, sales operations owns the planning and operating infrastructure underneath all of it. You own territory and quota administration, the weekly forecast and pipeline cadence, compensation operations, and the performance reporting sales leaders manage from. It is a non-quota, internal-facing role working across Sales, Finance, Enablement, and People. Much of that operating layer is being written for the first time. Territory, quota, forecast, and compensation practice all have to hold across a commercial motion and a government motion at once, against a product line and a price book that are still moving. Revenue Operations builds its own internal applications and runs AI against its own revenue data; this seat uses that stack and adds to it. The forecast this role produces is the one the executive team and the board see. Job Responsibilities Run the weekly forecast and pipeline cadence: roll-up mechanics, sub

JOB TITLE Senior Data Engineer, Proprietary Research A CAREER WITH POINT72’S PROPRIETARY RESEARCH On our proprietary research team—Market Intelligence—you’ll partner with our Investment Professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our industry researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions our investment professionals care about most. We look for other bright, motivated, and collaborative people to join our team and grow with us—more than 90% of the leaders in our group were promoted from within. WHAT YOU'LL DO Senior Data Engineers on the Proprietary Research team design and build Data & AI Platform to transform structured and unstructured data into actionable insights. As a member of our Data Engineering team, you will work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end business solutions including data pipelines, products and tools that help extract the most value out of Point72’s data assets. In this role, you will: • Design and build big data pipelines for ingestion, transformation, trend creation, and delivery of AI-ready data assets. • Develop reusable software components, libraries, and APIs to support experimentation and production deployment. • Implement data quality, lineage, and governance controls to ensure datasets are reliable, auditable, and compliant. • Build scalable, AI-native, cloud-based infrastructure using distributed systems and modern cloud technologies. • Optimize system performance, cost, and reliability through benchmarking and continuous improvement. • Explore emerging Data and AI technologies, run proof of co

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. Skeleton Key is a game development studio and division of Wizards of the Coast. We are a group of people who are guided by the belief that by empowering our teams and providing the necessary time, tools, and support we can foster a creative culture where everyone can do their best work. We’re looking for an experienced Senior Gameplay Designer with a passion for creating compelling combat, enemies, and encounters, to join our Montreal team and help bring our first AAA game to life. What You'll Do: Design, implement, and tune enemies, abilities, and combat behaviors. Create NPC AI using Unreal Engine tools and visual scripting. Build engaging encounter compositions that support pacing and progression. Take gameplay features from prototype through implementation and polish. Balance combat difficulty, enemy roles, and player-facing feedback. Collaborate with design, animation, e