Senior Technical Support Representative Jobs

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: As a Senior Clinical Data Manager (Sr. CDM) you will independently act as a study lead and are responsible for the oversight, maintenance, and management of clinical trial database(s) for assigned projects through the full data management process life cycle. You are viewed as the CDM expert and will serve as the primary liaison between eClinical personnel and Sponsor personnel. You will create and oversee the database design specifications, validation, maintenance/data cleaning, and closeout activities of project-specific clinical trial databases. As a Senior Clinical Data Manager, you may delegate tasks/responsibilities to multiple team members in multiple projects. You will provide ongoing project oversight to ensure proper planning and timely completion of high-quality Sponsor deliverables. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Primary representative for eClinical Solutions and sponsor data

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Business Systems Analyst at Pearl, you'll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization. You'll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You'll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company's AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI-enabled work gets defined, prioritized, and operationalized. What You’ll Do Evaluate and document Agent Hub product requirements,

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. Role: Payments is one of the highest stakes domains at StarRez. When a student pays their housing fees, or an institution reconciles a semester of revenue, the transaction must be correct, traceable, and secure, every time. There is no acceptable margin for a payment that is taken twice, refunded to the wrong account, or lost between our platform and a payment provider. As a Senior Quality Engineer on the Payments team, you will own quality for the systems that process card and bank payments, integrate with payment gateways and providers, and handle authorisation, capture, settlement, refunds, and chargebacks. You will be the person on the team with the deepest understanding of how money moves through our platform, the happy paths, the failure modes, and the states in between. This is a hands-on individual contributor role based in Hyderabad, working within a globally distributed engineering organisation spanning India, Australia, the UK and the United States. You will not manage people. You will set the quality bar for your team, do the work to hold it, and coach the engineers, product managers and designers around you to share ownership of it. You will report to the Director of Quality and work day-to-day with your team's Engineering Manager, Product Manager and engineers, alongside Support and Implementati

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Global Workplace Team's mission is to create an environment for our high performing teams that allows them to realize their true potential. An environment that promotes the speed of information exchange and ideas. A sustainable environment that aligns with our environmental values and leadership. We're disruptors and innovators, driven to provide a truly outstanding workplace environment, programs and services. This role will require 5 days on site. THE ROLE: Snowflake has an opening in our London office for an adaptable, proactive and diligent Senior Workplace Specialist. You are an extremely thorough self-starter who possesses outstanding office management & organizational skills, and who demonstrates diligence and attention to detail. You will be the linchpin of our London office and be critical to the smooth running of the workplace. You will be comfortable taking the initiative to drive results with minimal supervision, be solution-oriented, deal with ambiguity, rapid changes in priorities and short deadlines, and have the ability to coordinate with multiple cross-functional internal and external stakeholders and vendors. Reporting to the Regional Workplace Manager, you will support the day-to-day workplace operations of our London office: - Day-to-day office m

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The team owns the operational strategy and execution of our mid-to-late GTM Sales motion for the NAMER Upmarket organization, shaping how opportunities progress from creation through close. We build and evolve the sales processes, workflows, data, and policies that enable sellers to effectively manage opportunities, navigate complex deals, and convert pipeline into predictable revenue. Our work spans opportunity management, forecasting, complex deal strategy and structuring, contracting workflows, and Rules of Engagement. We work hands-on with sellers and Sales leadership to navigate critical deals and day-to-day business challenges, while identifying where broader processes, policies, data, or systems need to evolve. We partner closely across Deal Desk, Finance, Legal, GTM Systems & Analytics, and other GTM teams to improve seller effectiveness, sales efficiency, conversion, and revenue predictability as the business scales. What you’ll do as a Senior GTM Strategy & Operations Manager at Vanta: Own the strategy and day to day operations for the Upmarket mid-to-late sales funnel, shaping how opportunities progress from creation through close. Develop a strong point of view on the sales processes, stage management, opportunity management, workflows, and seller behaviors needed to improve conversion, sales efficiency, and predictable revenue growth. Own and evolve the operational workflows and data that support contracting and complex deal execution, ensuring sellers have clear, scalable paths from opportunity through contract and close. Serve as a go-to strategic and operational partner for creative and complex deal stru

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. Join NVIDIA's NIM team and be part of an exceptionally ambitious project in Santa Clara, CA! As a Senior Software Engineer, NIM Tools, you will have the remarkable opportunity to build a groundbreaking model customization and deployment lifecycle platform from inception. This isn't just another feature team—you will be defining the structure for a new product surface accessed by ISVs and CSPs internationally. Your work will empower customers to take models from selection through fine-tuning, evaluation, deployment, and compliance flawlessly. What you'll be doing: Compose and build the fine-tuning handoff pipeline, including LoRA adapter repackaging, re-quantization, and re-validation into NIM. Develop the evaluation harness, ensuring models meet our high standards. Implement the observability and attestation layer to produce auditable compliance artifacts. Work in close partnership with ISVs and CSPs to roll out NVIDIA NIMs on a large scale. Define and improve durable platform APIs, steering clear of one-off integrations. Ensure flawless completion of projects through strict attention to detail and proven methodologies. Wha

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on the Plan: Spec-Driven Development team, you'll help build GitLab's intent-to-code loop: agentic workflows that turn a stated intent into a refined work item, an implementation plan, and verified, mergeable code. You'll own early-stage backend work across the flows, application programming interfaces, data models, and evaluation systems behind this experience, using Ruby on Rails, Python, PostgreSQL, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway. You'll join a small, distributed team working on one

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities. You will report to Anamaria, our Senior Team Lead Fraud ➡️ What you'll do Transaction monitoring: Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities Risk assessment: Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight Investigation and prevention: Independently investigate complex fraud cases and implement preventive measures across fin

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations — including JetBlue, Nordstrom, Slack, and Twilio — trust Okta to protect the identities of their workforces and customers. Position Description We are looking for an experienced Senior Software Engineer – UI to join our Identity Platform engineering team. You will own the design and delivery of complex, enterprise-grade frontend experiences that power Okta's identity lifecycle management capabilities — including admin configuration flows, wizard UIs, real-time progress tracking, and bulk operation workflows. You will partner closely with Product Management, UX, and backend engineers to translate complex enterprise identity requirements into intuitive, accessible, and performant web applications. This is a hybrid position. Job Duties and Responsibilities - Frontend Ownership: Independently own and deliver complex UI features end-to-end — from design collaboration through production deployment. - Architecture & Standards: Lead frontend architectural decisions, enforce code quality, accessibility, perfor

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London About the Role We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated techni

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: Ownership That Matters : You’ll lead high-impact projects with real business outcomes Rapid Growth : We compress years of learning into months Merit Over Titles : Trust and responsibility are earned through execution, not tenure Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About the Role: YipitData's MedTech business is one of the fastest-growing verticals in the company. We provide institutional investors with differentiat

Coder is looking for a Senior Staff Product Manager to lead our product management function and raise the bar for how we build. You will develop PMs, strengthen product execution, and help turn strategy into measurable outcomes for customers and teams. You will manage a small team of product managers while partnering closely with Engineering, Design, GTM, and executive leadership. You will coach people, improve systems, and keep product decisions grounded in real customer evidence. What you’ll do here Coach and develop product managers at every stage, helping strong executors grow into strategic leaders. Set a high bar for product discovery, planning, execution, and measurement. Partner with Engineering, Design, Customer Success, Sales, and Marketing to align priorities and deliver outcomes. Create clarity around product priorities, tradeoffs, and investment decisions. Build a culture of ownership, accountability, authority, and autonomy across the product organization. Lead customer discovery and ensure product decisions are grounded in objective evidence, not assumptions. Improve how the product organization operates, including planning, roadmap development, product reviews, and decision-making frameworks. Serve as a senior product leader and trusted partner to executive leadership. What we’re looking for Significant product management experience, including experience leading or managing product managers. A strong track record of coaching and developing PM talent. Excellent customer discovery and validation skills, including interviews that uncover objective insights and real customer needs. Sound judgment and pragmatism. You know when to optimize for outcomes, when to improve process, and how to balance strategy with execution. A strong sense of ownership and accountability, with the ability to build those qualities across a team. Clear communication skills and the ability to influence across functions, levels, and priorities. Experience operating in fast-moving

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). Job brief: We are seeking a Senior Product Analyst to join our Product Insights team embedded within the TWC Product team - working across the TWC Flagship app, Storm Radar, and future app experiences. In this role, you will be the connective tissue between raw behavioral data and meaningful product strategy, partnering across product, engineering, data science, and UX research to ensure we have a clear, accurate, and holistic view of how our users experience the app(s). You will report to the Data and Analytics SVP, but have direct accountability to the Director of Product Insights, and play a critical role in enabling the team to move from reactive fixes to proactively architecting data from the start. The impact you'll make: Analytics Infrastructure & Data Quality Partner with the data science team to audit and ensure the integrity of data connections in Amplitude and other behavioral analytics systems, identifying and resolving tracking gaps, misfires, and schema issues. Collaborate with engineering to validate that event instrumentation is firing correctly before and after feature releases, maintaining a reliable source of truth for product data. Establish and maintain documentation of the analytics event taxonomy, data dictionaries, and trac

Responsible for overseeing operational efficiency and coordination across logistics, ensuring targeted coal dispatches, managing operational logistics budgets, implementing safety protocols, and driving automation initiatives. Also accountable for liaising with railways, achieving financial targets, leading digitization efforts, and fostering a high-performance team culture to sustain operational excellence and employee engagement. Source: Adani Group | Job ID: 57380

NVIDIA is looking for Senior Networking (ETH/IB) Solutions Architect to join its NVIDIA Infrastructure Specialist Team. Academic and commercial groups around the world are using NVIDIA products to revolutionize deep learning and data analytics, and to power data centers. Join the team building many of the largest and fastest AI/HPC systems in the world! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners and internal teams, to analyze, define and implement large scale Networking projects. The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer! What you'll be doing: Primary responsibilities will include building AI/HPC infrastructure for new and existing customers. Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting. Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements. What we need to see: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields. At least 5+ years of professional experience in networking fundamentals, Ethernet or InfiniBand World. Hands-on experience with network switch/router platforms like Cumulus Linux, SONiC, IOS, JunosOS, and EOS, etc. Possess solid working knowl