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Senior Technical Support Representative Jobs

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Explore current senior technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Primary Responsibilities: Works closely with hiring managers to understand the requirements of each assigned role and creates the requisition in the Applicant Tracking System. Identifies, attracts, and engages potential candidates using various channels and methods to find individuals who meet the qualifications and requirements of the assigned open jobs. Manages job postings for assigned roles through various job portals, career sites, social media, and networking tools. Reviews resumes and applications to identify qualified candidates who meet the hiring criteria. Conducts initial phone screens, in-person interviews or virtual interviews to assess candidates' qualifications and suitability for the role Ensures that all mandatory information and documentation is entered and uploaded into the Applicant Tracking System. Loads and tracks open roles in the Applicant Tracking System. Manages the Applicant Tracking system by cleaning and updating the records based on the reporting/metrics requirements. Proactively identifies and recruits passive job seekers. Develops and retains relationships with candidates and referrals. Builds and maintains a comprehensive candidate pipeline that addresses all/any resource needs. Builds strong strategic relationships with hiring managers and teams, handle a diverse set of roles/positions, and able to manage competing priorities. Maintain confidentiality of HR information. Other TA related projects/tasks as assigned. Candidate Profile: Bachelor’s / Master's degree required or a combination of education, experience, and/or skills with 3-5 years of experience in candidate recruiting. Experience working with Agencies and diverse Recruiting partners to identify best fit candidates. Proficient in MS Office (Word, Excel, Outlook). Strong recruiting experience within Life Sciences industry is required. Good verbal and written language skills in English. Ability to be discreet and handle confidential and sensitive information. Stro

RS
19 days ago

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Serve as a trusted, collaborative partner with key Redwood functions including Finance, FP&A, Revenue Operations and the Redwood leadership team Manage monthly close process working with various teams – GL, AR, AP, Cash, Payroll, Banking, Inter-Company and Allocations ensuring all G/L reconciliations are complete and variances actively managed Manage corporate reporting requirements to meet lender and PE firm requirements Participate in year end consolidated and statutory audits along with required statutory filings in a variety of jurisdictions with a specific focus on local GAAP for the Netherlands Partner on maintaining best-of-breed systems (ERP), and underlying policies to provide critical financial information to the Senior Leadership Team and Executive Leadership team to assist in critical decision making Drive transformational changes to gain efficiencies through automation and AI Participate in M&A activities including purchase price account

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D&
19 days ago

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Key Responsibilities: Own and enhance the reliability, scalability, security, and operational readiness of production and non-production environments. Build and maintain Infrastructure as Code (IaC), configuration management, CI/CD pipelines, deployment automation, and operational tooling. Collaborate with Engineering, Product, QA, Security, and Cloud teams to support releases and production deployments. Implement and improve monitoring, observability, logging, alerting, and incident response processes. Troubleshoot issues across Linux and Windows systems, networking, DNS, SSL/TLS, web servers, databases, APIs, and cloud platforms. Support cloud migration, platform modernization, vulnerability remediation, patching, disaster recovery, and operational documentation. Participate in production support, incident management, root cause analysis, and continuous service improvements. Design, develop, test, and deploy new product features and enhancements. Utilize AI-assisted development tools for code generation, refactoring, testing, and documentation while adhering to engineering best practices. Key Skills: 8+ years of exper

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Bangalore About the Role We are seeking an exceptionally accomplished and visionary Account Executive to join our Strategic Pursuits team, managing a focused portfolio of highly strategic accounts in India across banking, digital delivery, financial services technology, and government services platforms. This is a role for a leader who will not only drive Cloudflare’s most strategic and complex platform sales but also innovate new bu

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Role We are seeking an exceptionally accomplished and visionary Account Executive to join our Strategic Pursuits team, managing a focused portfolio of highly strategic accounts across the Hong Kong market and selected Greater China platforms, spanning banking, financial services technology, broadcasting and media, healthcare, logistics, and mobility. This is a role for a leader who will not only drive Cloudflare’s

ailogistics
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L
19 days ago

Lunar is the biggest challenger bank in the Nordics, and we're building something that actually works for people. We're looking for a designer who starts with the customer, not the canvas. Someone who'd rather sit in on five user conversations than guess, and who turns what they hear into decisions the whole team can get behind. You'll own design end-to-end on real product work, from messy problem spaces to shipped screens, and help raise the bar for everyone around you. We want designers in the room early, shaping what we build before it's a roadmap item, not just polishing it after the fact. A day at Lunar Some days you're deep in Figma, sweating interaction details on a flow that affects hundreds of thousands of users. Other days you're running a usability session, synthesizing research with a squad, or in a workshop pinning down what we're actually trying to solve before anyone writes code or moves pixels. Nothing here comes pre-packaged. You'll work closely with product, engineering, and data & analytics, but you're expected to dig into the data yourself, chase down the “why,” and make sense of ambiguity rather than wait for a clean brief or a tidy dataset to land on your desk. That takes creativity and persistence as much as craft. You'll run your own user research, pull your own data, and bring customers into the room rather than waiting for someone else to do it. Championing the user's voice in a roadmap discussion is as much the job as championing it in a design review. Where you’ll work Aarhus or Copenhagen. Most of the design team sits in Aarhus, and that's the base for this role. We're also just starting to build out Copenhagen, growing that team by two more designers, so you'd be joining a design org that's active in both cities from the start. The two sites work as one team, with some travel between them to collaborate and run sessions. Like the rest of Lunar, we work to a 4-days-in-office policy. We believe the best outcomes happen when we come togeth

airecruitment
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O
19 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a strong Senior Software Engineer in Test (SET) to build scalable test automation, developer productivity tools, and test infrastructure. The role is UI automation heavy , with strong focus on Playwright/Cypress, TypeScript/JavaScript , API and performance testing, CI/CD, and AI-assisted engineering. Key Responsibilities Design and maintain scalable UI automation frameworks using Playwright and/or Cypress with TypeScript/JavaScript . Build comprehensive UI, API, integration, and end-to-end automation for enterprise-scale applications. Develop API automation using REST Assured and REST APIs. Design and execute performance/load testing using JMeter and analyse performance bottlenecks. Build and integrate automated tests into CircleCI, Jenkins, or GitHub Actions pipelines. Develop reusable testing libraries, utilities, and developer productivity tools . Leverage GitHub Copilot, Claude Code, and other GenAI tools to accelerate automation development, debugging, test generation, refactoring, and improve test coverage. Identify, troubleshoot, and eliminate flaky tests , automation failures, and test infrastructure issues. Work with DevOps/SRE on Docker, Kubernetes, cloud environments, and test orchestration . Participate in on-call rotation and provide support for critical automation and production incidents . Perform RCA for production and automation issues and drive preventive actions. Collaborate closely with developers, architects, product

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DU
DoorDash USA
📍 San Francisco• $118.3K – $174K/yr
19 days ago

About the Team The Risk & Insurance team at DoorDash is responsible for all things corporate insurance at the company. We are a rapidly growing and exciting function that helps DoorDash manage risk and safety with a close lens on the company's bottom line. We are looking for forward thinkers who are excited to help build out this team and match our ambitious cross-functional partners at DoorDash. About the Role We are looking for a passionate Senior Insurance Data Lead who will be a member of DoorDash’s Corporate Risk & Insurance function within the Finance & Strategy team. As one of the newest members of Corporate Risk & Insurance, you’ll have the rare opportunity to improve our data capabilities and seek data-driven insights to inform our insurance risk management decisions. This includes advising operational strategy and enabling optimal structuring of insurance programs. In this role, you will report to the Manager, Insurance Data. This role may work remote while based in the United States, preferably based at a listed DoorDash hub office. You’re excited about this opportunity because you will… Lead the development and maintenance of key insurance metrics that drive business decisions on DoorDash’s insurance strategies Own and develop insurance data infrastructure to support the increasing demand for insurance analytics at DoorDash by creating data pipelines and data models with high data quality. Design and report insurance and claim-related analytics to help optimize insurance operation strategies. Collaborate closely with senior team members to define and report monthly performance metrics and make suggestions on risk mitigation strategies Partner with cross-functional teams to ensure seamless task execution within established timelines We’re excited about you because you have… 4-7 years of experience in business intelligence, data analytics, insurance analytics, financial analytics, or a related analytical role. Strong SQL s

pythonsqlExcel
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Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. Requirements Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addit

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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a Senior Account Executive - Enterprise - GCC , to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime & performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic. Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution.

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O
Okta
📍 Toronto• C$146K – C$200K/yr
19 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The role Okta enables universal, secure access to technology for every user and organization. Okta Customer Identity (OCI) is the identity platform behind that promise for the applications our customers build for their own customers: the login, MFA, and account management layer for millions of end users across B2B, B2B2C and B2C products. OCI sits alongside Okta Workforce Identity (OWI) as one of the two halves of the Okta platform. We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role. You'll spend a good chunk of your time in true zero-to-one territory: sizing a raw opportunity, proving it out with a design partner or two, and turning it into a capability that ships and gets adopted. You'll spend the rest of it as the connective tissue across engineering, design, research, and go-to-market, making sure those bets land in the field. What you will own New Capability Incubation: Own the pipeline of zero-to-one bets on the Okta’s Okta Customer Identity platform, from a rough problem statement through a validated design and a shipped v1. You'll decide what's worth building before anyone asks engineering to build it. Platform Growth: Drive the product side of Okta Customer Identity platform expansion into our existing enterprise base. You'll turn a hypothesis about why they haven't adopted the Okta Customer Identity platform into pr

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About the Company: TaylorMade Golf is a globally recognized leader in high-performance golf equipment and accessories, celebrated for its relentless commitment to innovation and its deep roots in professional golf. TaylorMade Golf has recently been named the Sunday Times Best Places to Work 2026 — a testament to its people-first culture where employees feel genuinely supported, challenged, and empowered to do their best work. Position Summary : The Manager of Asia Region Supply Chain Finance is a key regional finance leader with the scope of Asia - responsible for driving financial strategy, performance management, and operational excellence across the end to end supply chain network in Asia – a scope that is rare and uniquely expansive, offering visibility and influence across one of the world’s most dynamic and complex markets. This role provides financial support to regional procurement, logistics, distribution, supply/demand planning, and broader global supply chain functions, serving as a trusted business partner to senior leaders in Asia and Global Supply Chain. The ideal candidate brings experience in supply chain finance, analytical capabilities, and proven success influencing decisions in a complex global matrix. The role is central to enabling cost optimization, strengthening financial governance, improving forecast accuracy, and ensuring alignment between Asia operations and global financial objectives. The Manager of Asia Region Supply Chain reports into the Director, Global Supply Chain Finance. Essential Functions and Key Responsibilities: Financial Leadership & Business Partnership Serve as the primary finance business partner for Asia supply chain operations, including regional sourcing, logistics, distr

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AG
19 days ago

Responsible for overseeing the SCADA, automation and instrumentation operation and maintenance work of the PSP Hydro facility in Chitravati, Andhra Pradesh. This role is pivotal in ensuring optimal power generation, operational efficiency, and continuous improvement within the pump storage plant. The position aligns with Adani Group’s mission to drive sustainable energy solutions and supports PSP Hydro’s strategic focus on operational excellence, risk management, and stakeholder collaboration. Source: Adani Group | Job ID: 58883

We are looking for a talented Senior System Software Engineer to help build NVIDIA Halos, our full-stack safety critical platform for physical AI: autonomous vehicles, humanoids, industrial robots, and intelligent machines that sense, decide, and act in the real world. This role is equally grounded in ISO 26262 functional safety engineering and embedded systems, rich operating systems, virtualization, accelerated computing. If you have a good understanding of System Software development on Real Time OS (RTOS), ARM architecture, Virtualization, and experience with ISO 26262 safety lifecycle, we want to hear from you! We are a leading artificial intelligence computing company and are paving the way with innovations in gaming, visualization, supercomputing, and autonomous vehicle and robotics safety platforms. NVIDIA gives automakers, tier-1 suppliers, automotive research institutions, and startups the power and flexibility to develop and deploy breakthrough artificial intelligence systems for autonomous vehicles. Our unified computing architecture makes it possible to train deep neural networks in the data center on the NVIDIA DGX™, and then seamlessly run them on NVIDIA's Halos platform inside the vehicle. Leading vehicle manufacturers, tier 1 suppliers, mapping and simulation companies, software and sensor providers, and startups around the world are developing on the NVIDIA Halos® platform to deliver the best solutions for the new world of mobility. As a System Software Engineer, you will get an opportunity to work on high-performance NVIDIA edge AI platforms running complex mixed-criticality software stacks across QNX, Linux, hypervisors, safety partitions, accelerators, and real-time AI workloads, and work alongside industry experts in diverse teams and projects. <

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is looking for a seasoned energy procurement expert to become part of its Global Energy Procurement group. This prominent position will guide the creation and implementation of energy sourcing plans that support key semiconductor manufacturing activities across the North American region. You will negotiate and carry out sophisticated energy transactions, develop innovative commercial structures, and secure reliable, efficient, carbon-free energy solutions that contribute to Micron's long-term growth. Working closely with executive leadership and external collaborators, you will support future manufacturing expansion through strategic energy procurement and infrastructure planning. The ideal candidate is a commercially minded negotiator who thrives in complex environments. They can balance market fundamentals, regulatory frameworks, infrastructure constraints, and business objectives to deliver creative solutions. Success in this role requires the ability to operate independently, influence senior leaders, and structure customized commercial arrangements where standard market offerings do not meet business needs. Responsibilities Direct negotiations for intricate energy deals, including: Power Purchase Agreements (PPAs) Virtual PPAs (VPPAs) Energy Supply Agreements (ESAs) Utility niche agreements Carbon-free, renewable, traditional baseload, natural gas, and LNG transactions Manage transactions from market evaluation

aifinanceprocurement
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