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Senior Technical Support Representative Jobs

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Explore current senior technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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27 days ago

Senior Software Engineer – PeopleSoft SCM We are looking for a Senior Software Engineer with 10+ years of hands-on experience in PeopleSoft SCM development, customization, integration, and production support. Key Responsibilities & Skills Develop, customize, and support PeopleSoft SCM applications. Strong experience with PeopleTools, PeopleCode, Application Designer, Application Engine, SQR, SQL/PLSQL . Hands-on experience with Component Interface, Integration Broker, Application Packages, REST/SOAP Web Services . Experience in production support, debugging, troubleshooting, and performance tuning . Experience with Oracle and SQL Server , including complex SQL queries. Experience with Linux/Unix environments. Knowledge of PeopleSoft PUM, patches, code migration, version control, and security . Ability to interact with end users/customers and translate business requirements into technical solutions. Strong verbal and written communication skills. Candidates without PUM experience should be willing to learn. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.

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Nvidia
📍 Remote, United States• Remote
27 days ago

NVIDIA’s DGX Cloud organization is seeking a Senior Data Engineer to become part of its data team! We develop the reliable data foundation that supports fleet health, capacity, utilization, cost, reliability, and operational decision-making throughout DGX Cloud. Our platform supports engineering, operations, finance, and product teams managing and expanding large GPU fleets across cloud service providers and NVIDIA Cloud Partners. We are looking for a practical engineer and technical lead to take charge of a key part of the Navigator data platform. We develop the systems that transform distributed infrastructure telemetry and operational data into dependable, managed data products that support fleet health, capacity, utilization, cost, and operational decisions. We are seeking a hands-on, platform-minded engineer to build and evolve the systems that turn distributed infrastructure telemetry and operational data into reliable, governed data products. You will work across ingestion, transformation, data quality, platform architecture, security, observability, and self-service consumption to help make Navigator and the DGXC data platform a dependable source of truth. We do expect strong engineering fundamentals, experience operating production systems, and the ability to learn new platforms and domains quickly. What you'll be doing: Own systems end to end. For example, work from ambiguous customer and operational needs through architecture, implementation, deployment, observability, incident response, and ongoing support. Construct data pipelines and products. Such as designing and maintain batch and streaming ingestion, transformation, reconciliation, and serving paths for fleet, capacity, utilization, cost, scheduling, and operational telemetry. Build shared libraries, workflow and DAG or equivalent experience abstractions to evolve the data platform. Develop deployment tooling, data

REMOTEpythonsqlaws
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M
27 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh

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N
27 days ago

Join our multidisciplinary team and help build and improve GPU and CPU accelerated data processing software libraries. Projects like DALI or nvImageCodec are used in all kinds of processing workflows and support NVIDIA's vision and growth. Starting from powering AI, data analytics, image processing, computer vision, and scientific simulations for leading commercial and academic organizations worldwide. In this role, you will design, develop, and optimize pioneering algorithms. Ideal candidates will have experience with accelerated computing and a passion for advancing the state-of-the-art in various computing domains. If this sounds exciting, we would love to meet you! What you’ll be doing: Developing scalable library software using modern tools and languages for various numerical method. Performance tuning, optimization, and benchmarking of algorithms on various architectures. Working closely with leadership team and other internal and external partners to understand feature and performance requirements and contribute to the technical roadmaps of libraries. Providing technical leadership and guidance to library engineers working with you. Find opportunities to improve user experience and library performance. What we need to see: PhD or MSc’s degree in Computational Science, Computer Science, Applied Math, or related science or engineering field of study is preferred (or equivalent experience). 5+ years experience developing, debugging, and optimizing high-performance parallel numerical applications on modern computing platforms, with GPU acceleration using CUDA. C/C++ programming and software development skills. Proven experience in leading and completing software development projects. Strong collaboration, communicati

REMOTEpythonaiproject management
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CF
Chime Financial, Inc
📍 Chicago• $152K – $210K/yr
28 days ago

About the role We are seeking an experienced Senior Systems Engineer to own our macOS platform and drive endpoint management and device trust standards across Chime’s IT ecosystem. As a Senior Systems Engineer, you will drive multi-system initiatives across our IT domains – endpoint management, identity, and security tooling – with a primary focus on macOS and Jamf Pro. You’ll establish the technical standards other engineers work to, and partner cross-functionally on programs that affect IT Support, Security, and every Chimer with a laptop. This is a role for someone who thrives in ambiguity: you’ll often define the problem before solving it, and align stakeholders around a technical direction rather than waiting for a specification. We believe a secure access platform can be built entirely in the cloud, leveraging tools such as Jamf, AutoPkg, Okta, osQuery, and CrowdStrike. Pairing closely with our Security team, this role makes sure our fleet stays in sync with all policies and posture checks before devices are allowed access to corporate data. This role participates in an after-hours/on-call rotation for critical endpoint and device-management issues. Rotation frequency, response expectations, and escalation procedures will be communicated during the interview process. This position will report to the IT Engineering Manager. In this role, you can expect to macOS Platform and Endpoint Management Platform Ownership: Own the technical direction, operation, and continuous improvement of our Jamf Pro environment, including configuration profiles, smart groups, policies, MDM commands, and change standards. Software Delivery: Own our AutoPkg-based software pipeline: recipes, overrides, trust verification, and automated import into Jamf, alongside packaging, deployment, patch management, and disk encryption across the global macOS fleet. Automation & Reusable Tooling: Build automations and shared tooling that accelerate work beyond your own – scripts, patterns, and

pythonswiftterraform
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Summary Department Introduction The Central Process and Equipment Engineering (CPEE) Photolithography team at Micron Technology supports global manufacturing by improving photolithography processes, equipment performance, and cost efficiency. The team partners across engineering, operations, and suppliers to enable high-quality, high-volume semiconductor production aligned with Micron's mission to transform how the world uses information to enrich life for all! Position Overview As a Photo EUV Track Principal Engineer, you will provide technical leadership for photolithography track equipment and processes across Micron's global manufacturing network. This role is responsible for driving world-class equipment performance, process standardization, material optimization, and operational excellence! Responsibilities Promote a strong safety culture, including safe handling of chemicals and materials. Serve as the global technical authority for Photo Track equipment, providing guidance and support across manufacturing sites. Lead and maintain global standards for track processes through governance forums, engineering reviews, and cross-site collaboration. Drive track equipment strategy and readiness activities for new fab startups, including tool installation, qualification, commissioning, and manufacturing ramp efforts. Improve equipment performance by reducing defects, increasing consistency, and supporting tool qualification and startup activities. Driv

aiprocurementrecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff/Principal Engineer and Member of the Technical Staff in the Procurement and Operations Central Teams (PROCT) and Advanced Development Team (ADT), you will primarily focus in the early maturity phase of new products as they transition from technology development centers to our high-volume manufacturing sites. Your contributions to our team will support innovation and enable improvements in product yield, quality and cost reduction that are vital to enable our manufacturing strategy. We are looking for outstanding candidates experienced with semiconductor process development/optimization, hardware and supplier management, and an understanding of NAND & DRAM integration to contribute and grow with our organization. Good organization skills and the ability to work independently or in teams is a must and because this role is essential to the success of Micron's products it will require international travel to Micron manufacturing and technology development sites. Responsibilities Collaborate with Technology Development (TD) on future technology requirements and model of record requirements to ensure manufacturing roadmap is aligned with the forward technology path Partner with TD and Manufacturing on supplier engagement to ensure resources meet Micron's strategic objectives. Collaborate with Manufacturing as new products are introduced to improve performance and enable customer qualification. Connect with corporate EHSS and site Process Hazard Analysis engine

aiprocurementrecruitment
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the AML Compliance Analytics team At Adyen, growing responsibly and protecting the financial system is core to how we scale. The AML Compliance Analytics team, a specialized unit within the Second Line AML Compliance team, provides global oversight of Adyen’s transaction monitoring framework and owns the risk behind it. You’ll work at the intersection of AML typologies, data, and analytics: independently challenging the First Line, shaping Financial Economic Crime (FEC) risk scenarios, and defending our controls to Model Validation, Internal Audit, and global regulators. In a fast-paced, high-autonomy environment, you’ll help a framework that is under continuous refinement stay ahead of emerging financial crime threats. We are looking for a driven, senior AML Compliance Analytics Expert to join our team in Amsterdam. The ideal candidate is a go-getter with a sharp analytical mind and deep FEC knowledge, someone who navigates diverse stakeholders and competing priorities with ease and delivers complex projects end-to-end. You are excited to work with a global, multicultural team, to challenge and be challenged, and to balance speed with regulatory rigor as you help set the standard for transaction monitoring at scale. Senior AML Compliance Analytics Expert Our team is encouraged to challenge each other and s

A
Adobe
📍 Seattle• $168.2K – $310.1K/yr
1mo ago

Position summary: The Senior Security Engineer position will be part of the Enterprise Security organization consisting of IAM professionals across several technologies. This specific position will have a specialized role in directory services and SaaS applications! It will focus on large implementations of Entra ID with integrations with other directories, IDPs, applications, and automated workflows. We give technical direction, administer tools, and provide support for various security technologies. We participate in driving Enterprise Security projects that use our cloud directory services for various internal and external Adobe services. We work with other specialists, architects, security teams, and software engineer teams across Adobe and collectively provide services, guidance, and strategies that protect services and data as well as adhere to various global government regulations. You will work with business customers, management teams, infrastructure teams, development teams, project managers, and other security teams to help implement the vision, structure, standards, and plan solutions that support the future architecture. At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow through our Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe is the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status. Primary Responsibilities May Include, but Are Not Limited To: Managing deep an

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At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions. We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team. What You’ll Do: The Senior Scientist, Analytical Development and Quality Control will support analytical development and quality control activities performed by our external partners for cGMP manufacturing, quality release, and stability. The Senior Scientist will work directly with technical counterparts at vendor sites to implement the required product controls and ensure the integrity of data generated by our external partners. This role will also provide critical support for regulatory filings and ensure compliance with global regulatory standards. Required location: Waltham, MA (hub-based, onsite 3-4 days per week) Responsibilities: Participate in the assessment and selection of Contract Development and Manufacturing Organizations (CDMOs) Oversee analytical activities conducted by these CDMOs to ensure external partners fulfill technical needs and quality standards Perform detailed review and provide data integrity oversight of data generated at CDMOs Ensure appropriate methods are developed and implemented for drug substance and drug product based on identified critical quality attributes Provide oversight of phase-appropriate method validation activities in alignment with current regulatory requirements Oversee stability programs to support product retest, shelf-life, and expiration dating Contribute to the preparation of data summaries and report

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Implementation Engineer As a Senior Implementation Engineer at Adyen, you will lead the design and delivery of mission-critical payment integrations for some of the world’s largest global companies. You will influence how global enterprises design and operate their payment infrastructure at scale. Your work will directly impact the reliability, performance, and scalability of payment flows used by millions of end customers worldwide. This role is focused on solving complex, high-scale technical challenges. You will also shape technical direction, influence product evolution, and mentor implementers across the organization. This position is based in London, and the ideal candidate is both consultative and technical. You will design and scale highly resilient, high-performance integration architectures while helping raise the technical bar across the implementation organization. What you’ll do: Deliver complex, multi-region enterprise integration projects Design scalable, high-availability architectures for global merchants handling large transaction volumes Define and ensure technical standards across implementation engineering teams Act as a strategic technical advisor in both pre-sales and delivery phases, shaping solutions alongside Sales and senior merchant stakeholders Shape industry standards and the broader ecosystem by

A
Adyen
📍 New York• $200K – $270K/yr
1mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Revenue Optimization Adyen, a leading payment processor, is expanding its ambition to influence purchases and power the agentic commerce revolution. This requires a deep understanding of customer behavior, powered by billions of data points and leveraging state-of-the-art machine learning capabilities. As a Product Manager within the Revenue Optimization team, you will oversee this data platform's capabilities and our initiatives to provide a worldclass, high performing experience for agent-initiated searches and payments. What you'll do, both for the Customer Data Platform and Agentic Commerce: Own the strategy and roadmap Define and track success metrics Partner with teams across the organization at large Engage with customers and partners Adapt and prioritize as targets move and resources evolve Who you are An experienced product leader with 8 + years in product management or adjascent functions, ideally within a fintech environment Fluent with data, with the ability to access, manipulate, and analyze large corpuses of information on their own Deep understanding of AI harnesses, and API best practices. Comfortable driving deep technical discussions with engineers and strategic alignments with stakeholders across varying disciplines and

machine learningairecruitment
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Data, Machine Learning and GenAI Platform 20 years of payments data is a powerful asset. But only combined with the proper platform and solid processes, it can release its full potential. That’s why the Big Data, Machine Learning and GenAI platforms, within the Application Intelligence portfolio, are key for Adyen’s success. Platform Engineering builds Adyen’s internal developer platform as a Product, enabling our internal developers to autonomously build, run and maintain secure, scalable, and reliable applications with high speed and quality. Our data platform supports the creation and evolution of different data products ( e.g. Machine Learning models, GenAI apps, data pipeline, insights dashboards), impacting both merchants and key internal processes. The platform is currently serving 600+ active users including Data Engineers, Machine Learning Scientists, Applied AI Engineers or Data Analysts. All of them use data as their main asset, at the same time they all have different needs. As a Senior Product Manager, you will directly interact with this group to understand their user journeys and identify and prioritize opportunities for the platform to improve. Your goal is to bring the data developer experience (DevEx) to the next level, setting every user persona for success while keeping

machine learningai
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ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a Senior Statistical Programmer to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes. We are seeking a highly skilled Senior Statistical Programmer to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams. Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career! Main Job Tasks The Senior Statistical Programmer is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and demonstrated experience leading statistical programming activities and providing technical guidance to other programmers . The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors. Responsibilities Programing for clinical trials: Program and validate derived datasets, tables, figures, listings. Process data from the external sources. Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations. Oversee programing work/deliverables from CROs. Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages. Electronic submissions: Program

project management
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M
1mo ago

As a Senior Curriculum Engineer, you'll work with a team of creative educators and software engineers dedicated to building the future of online technical education, developing courses for MongoDB University . MongoDB University is the online training department of MongoDB and is chartered with building high-quality training at a basic and advanced level across the entire MongoDB product stack. The University team is focused on creating skill-based learning content designed to equip enterprise users and a general audience with the core skills needed to use MongoDB successfully. Your work will directly impact the learning experience of millions of developers around the world, helping them become experts in the field by honing their skills on the fastest-growing modern database. This role will be based remotely in Ireland. What You’ll Do You’ll work closely with a team of curriculum engineers, curriculum designers, and in-house subject-matter experts to build course materials focused on upskilling enterprise customers. You'll write presentations for our partner teams, design hands-on activities, and deliver content, ensuring these MongoDB learning resources are relevant, interactive, and reflect the challenges developers encounter in the real world. In this role, we expect you to continually deepen your knowledge of MongoDB and become an expert in a subset of its offerings. You will articulate the key concepts and skills that need to be covered in a training course, write course materials for an enterprise audience, design the hands-on exercises, and also support the creation of skill badges that assess a learner's knowledge. If you are a current software developer or a system administrator, you will be able to add a lot of value to the team as we strive for our training to be from experts who already use our products or similar offerings. If you are new to MongoDB, you'll be expected to learn MongoDB products quickly and articulate how they work.&nb

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