Senior Technical Support Representative Jobs

As a Senior Curriculum Engineer, you'll work with a team of creative educators and software engineers dedicated to building the future of online technical education, developing courses for MongoDB University . MongoDB University is the online training department of MongoDB and is chartered with building high-quality training at a basic and advanced level across the entire MongoDB product stack. The University team is focused on creating skill-based learning content designed to equip enterprise users and a general audience with the core skills needed to use MongoDB successfully. Your work will directly impact the learning experience of millions of developers around the world, helping them become experts in the field by honing their skills on the fastest-growing modern database. This role will be based remotely in Ireland. What You’ll Do You’ll work closely with a team of curriculum engineers, curriculum designers, and in-house subject-matter experts to build course materials focused on upskilling enterprise customers. You'll write presentations for our partner teams, design hands-on activities, and deliver content, ensuring these MongoDB learning resources are relevant, interactive, and reflect the challenges developers encounter in the real world. In this role, we expect you to continually deepen your knowledge of MongoDB and become an expert in a subset of its offerings. You will articulate the key concepts and skills that need to be covered in a training course, write course materials for an enterprise audience, design the hands-on exercises, and also support the creation of skill badges that assess a learner's knowledge. If you are a current software developer or a system administrator, you will be able to add a lot of value to the team as we strive for our training to be from experts who already use our products or similar offerings. If you are new to MongoDB, you'll be expected to learn MongoDB products quickly and articulate how they work.&nb

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Capital We have a massive opportunity ahead of us – to scale Adyen’s financial products by 10x, ushering in the next phase of growth for the company. Adyen has built a Financial OS spanning Capital, Banking, and Issuing, powered by our unified global platform, banking licenses, and dynamic identity data. We are looking for a Senior Product Manager to help scale Capital , which will be foundational for Adyen’s next generation Financial Products. The Capital team is on a mission to enable businesses to grow & thrive by providing them innovative financing solutions. The role is based out of San Francisco and sits within the Capital team, which is part of our Financial Services product team. Successful candidates will have demonstrated passion for financial technology and are excited about Adyen’s opportunity to build a meaningful Capital business in the next 2-5 yrs. In this role, you will be responsible for building a roadmap and executing on new financing products. You will collaborate closely with our Product, Commercial, Design, Engineering, Finance, Operations, Regulatory, and Compliance teams to deliver customer and business outcomes. What you’ll do Set strategy and roadmap for new Capital products. Understand customer needs and make investments in products and features that deliver custome

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Department Introduction Micron’s Global Environmental, Health, Safety and Sustainability (EHSS) team partners across sites and functions to ensure responsible, compliant, and sustainable operations worldwide. The Environmental & Chemical Compliance team leads enterprise environmental compliance, chemical management, emerging regulatory readiness, and environmental risk management programs supporting Micron's global manufacturing network. Position Overview As a Senior or Staff Engineer, Global Environmental Technology, you will provide technical leadership and domain expertise for Micron's environmental compliance, emerging contaminant, and environmental technology programs. You will evaluate environmental data, treatment technologies, source characterization information, and evolving regulatory requirements to support data-driven decisions and environmental risk management strategies across global operations. This role also employs artificial intelligence (AI), advanced analytics, and digital technologies to enhance environmental data analysis, accelerate technical evaluations, strengthen regulatory intelligence, and improve environmental compliance outcomes. The position suppo

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description As an EMI / Signal Integrity Qualification Engineer/Senior Engineer in Micron’s Global Quality department, you will measure the electro-magnetic properties of Micron’s DRAM or NAND products. You will also validate their signal integrity. This includes defining test methods and specifications, specifying and maintaining laboratory equipment, understanding and applying relevant automotive quality standards such as AEC Q100, and ensuring on-time execution of measurements and data analysis. You will provide functional guidance to laboratory technicians to ensure accurate, timely data collection. You will also collaborate with Technology Development, Product Engineering, and QRA teams to resolve failing/marginal test results, and to ensure that test methods meet company, automotive, and customer needs. You will also be expected to drive continual improvement, both for efficiency and effectiveness, including using AI tools to improve data analysis, documentation, workflow efficiency, and engineering decision support. You will have the opportunity to contribute to innovation at Micron by developing new test methods to keep pace with Micron’s rapidly changing products, solving problems to enable new product introduction, publishing technical papers internally and externally, and sharing knowledge with engineering peers. Responsibilities & Tasks Lead RF package component and SSD qualification testing, including measurement execution, data analysis, and reporting. Develop, validate,

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Sales Engineer, you’ll combine your technical aptitude, exceptional communication skills, and creative problem solving to help enterprise merchants design and implement scalable, reliable solutions on the Affirm platform. You’ll support pre-sale activities by leading technical discovery, analyzing requirements, and identifying well-architected solutions, while playing a key role in winning deals and driving the business forward. Senior Sales Engineers are part of the Merchant Engineering team and work closely with Affirm’s Sales, Engineering, and Product teams. You will work cross-functionally to develop merchant solutions, serve as a trusted technical advisor to customers, identify product enhancements, and help build internal processes that scale. What You'll Do Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption. Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Digital Content, Media & Communications vertical is one of the fastest growing and most dynamic parts of Adyen’s business where we have seen success with businesses like Spotify, Meta and Microsoft in the Enterprise space and also with global leaders in subscription & the AI-native ecosystem. The key to our success is partnering closely with our customers to identify their unique needs on payments, financial products & billing, support their global scale, and drive success for the Digital Content, Media & Communications vertical. We define this vertical as any business operating in the Streaming, Software & AI, Gaming, Social Media/ Ads, News & Publishing or Telecommunications space. About the Role In partnership with the Head of Digital Content, Media & Communications Vertical (to which this role reports to), this role is responsible for Adyen’s long-term strategy and overall performance for the Digital Content Vertical. They will ensure the health and growth of the portfolio by identifying where, with whom and how to win. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. This role will contribute to driv

As a Senior Software Engineer on our growing Battery team, you will design and develop backend services that support residential battery programs while maintaining a strong security posture across our infrastructure. Working closely with leading battery providers, you will improve grid flexibility and help push virtual power plants forward towards a sustainable climate future. This role is back-end and data focused, giving you the opportunity to build services, APIs, and new features to improve the quality and breadth of our battery solutions. You would join a relatively new and growing team with the opportunity to contribute to highly visible projects with significant client impact. Partnering with engineers, product, and OEMs, you will design backend services that provide direct client value and unlock the full potential of residential batteries. Main Responsibilities: What you'll do Build and maintain features across our battery solution Develop and maintain our client-facing REST API and the backend logic that powers it Build integrations with distributed internal services to abstract away complexity and enable new product capabilities Ensure proper security and data protection policies, procedures, and monitoring are in place Collaborate with product and engineering to continuously improve requirements and software quality Collaborate with other teams to enable new API features and help them build on top of utility client data Drive and embody the “Dev Owns Quality” culture Write and maintain technical documentation Other duties as assigned Required Skills and Experience: What you need 5+ years of professional software engineering experience Experience with the Java/Spring ecosystem Expertise in RESTful web APIs, especially those targeting external clients Strong software design skills Familiarity with relational database fundamentals (we mostly use PostgreSQL) Strong problem-solving skills, capable of balancing multiple use cases while enabling flexibility Kno

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Responsibilities: Responsible for supporting the Programming deliveries of a clinical study or project. Implements statistical programming aspects of the protocol and the clinical development program. Ensures high quality is built into own deliverables and the quality delivered by other programmers. Programs independently with high efficiency and quality. Writes and/or implements specifications and oversees completeness of relevant documentation. Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function. Ensures compliance with standards and automation usage. Plans and support team activities and tasks. Communicates and escalates risks within the assigned studies and/or projects. Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader. Educati

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. US & International Tax Manager A tax professional bringing deep US & international expertise to our Amsterdam-based global direct tax & transfer pricing team. Rather than operating in a North American silo, you will act as an integrated global player, contributing US and international input to our overarching strategy while managing the day-to-day North American direct tax position. Because Adyen operates via a US branch, a core focus of this role involves partnering directly with Head Office to determine Effectively Connected Income (ECI) and apply profit attribution rules for Permanent Establishments of banks, rather than traditional transfer pricing. You will serve as the strategic bridge between the North American business and HQ, implementing scalable frameworks for continued expansion. You will report to the Global Head of Direct Tax & Transfer Pricing and partner closely with the team. What you’ll do Co-shape our global tax position : Contribute subject matter expertise to the development of global tax and transfer pricing frameworks through cross-regional projects. Drive North American Tax Operations : drive the federal corporate income and withholding tax strategy, ensuring full alignment with global policies while acting as the primary regional point of contact for tax authorities. Execute Branch Profit Att

We are looking for a Senior Solutions Engineer, Federal/Public Sector to join our Solutions Engineering team. You will partner with Account Executives to qualify, progress, and close revenue opportunities with civilian, defense, and intelligence community agencies, guiding them through demos, architecture discussions, and proofs-of-concept that prove Coder’s value for both human developers and the AI coding agents working alongside them, often inside classified or air-gapped networks. This is not a scripted-demo-only role. You are equally comfortable running a deep technical proof-of-concept inside a disconnected or classified environment and stepping back to translate a technical win into a business case a federal decision-maker will act on. You are energized by ambiguity, motivated by winning deals the right way, and capable of bringing the voice of the agency back into how Coder builds and sells. What You’ll Do Own the technical relationship with agency prospects through pre-sales, and efficiently manage towards a technical win Lead or support post-sales relationships and renewals when needed Demo the Coder platform from the developer, administrator, and AI agent workflow perspectives, including in classified and air-gapped settings Install Coder on cloud (including GovCloud) and on-prem Kubernetes or VM infrastructure, up to and including air-gapped and disconnected networks Run proofs-of-concept that prove Coder’s value, including for agentic and LLM-powered development workflows, and accelerate deals Evolve into a subject-matter expert on Cloud Development Environments, agentic AI development, and their impact on mission delivery Serve as the agency’s voice, routing insights to Engineering and Product Log feature requests and issues in our public/private Git repositories Troubleshoot Coder deployments, networking, and Kubernetes components during evaluation, including within classified networks Contribute pull requests to Coder’s documentation What We’re Looki

About the job Build the debugger that helps developers unlock more from Graphcore AI processors. As a Senior Software Engineer in our Debugger team, you will help define and implement Graphcore’s next-generation debugging capability. Your work will support developers building and optimising workloads on our advanced AI processors. You will adapt and expand debugger functionality, resolving complex issues across software and hardware boundaries. The tools you build will help internal and external users understand behaviour, improve performance and move faster. You will work closely with software, firmware, hardware, partner and customer teams. This role offers rare depth across processor architecture, toolchains and real developer workflows. The team and culture Work happens close to the technology, with engineers expected to investigate deeply, speak up and take ownership. The team uses Agile ways of working to keep progress visible and decisions moving. You will collaborate across software, firmware and hardware teams to identify debug feature opportunities. Decisions are shaped by technical evidence, user needs and the judgement of engineers closest to the problem. What we’re looking for · Experience using debuggers to resolve complex program issues. · Strong low-level programming skills in C, C++ or Rust. · Strong understanding of processor architectures. · Ability to communicate clearly across software, firmware and hardware teams. · A proactive, self-driven approach to improving product quality and functionality. · Familiarity with compiler toolchains, debugging protocols, Python, IDE development or PyTorch. While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, FX This is a high impact role based in Amsterdam and part of the FX and Cash Management team. We are looking for a candidate who is passionate about financial technology, adopts an AI-first product development mindset, and is excited about Adyen’s opportunity to grow its financial products business by 10x in the next 2-5 yrs. In this role, you will be responsible for building and maintaining a reliable FX trading platform, enabling the whole company to use your services. You will also be responsible for creating the vision, strategy and implementation of the cash management tooling, working closely with the Treasury department but also with our merchants to identify their needs. What You'll Do: Set strategy and roadmap for the FX and cash management team. Lead execution working closely with the Engineering, Product, Treasury, Finance and Commercial teams, to deliver a cohesive FX platform that scales globally without compromising reliability or trust. Establish governance for FX across multiple teams and departments , defining success and operational metrics, driving alignment across Adyen. Build a first-in-class Treasury Management System that serves both the needs of our customers and our internal teams. What Success Looks Like: Within the first 6-12 months, you will have: Established a cl

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Optimization Data Analyst We are looking for a Senior Optimization Data Analyst to take a defining role in how Adyen drives payment performance for its most complex merchants. As a senior member of the Performance Optimization team, you will bring the full breadth of payment optimization expertise expected at this level, across authentication, authorization, and cost, while going deeper in risk, fraud, and ML-driven decisioning than any other role on the team. You will combine hands-on technical capability with recognized domain expertise in risk to lead the team's most complex merchant engagements, shape PO's analytical methodology, and accelerate the adoption of Adyen's optimization capabilities across the merchant portfolio. This role sits at the intersection of technical depth and commercial impact. You will work directly with large-scale transactional data, including ML output and labeled risk data, to generate comprehensive insights that connect to merchant strategy. You will do this in close collaboration with Adyen's product teams, through insights and feedback that drive product improvements, and an analytical layer that makes risk model behavior more interpretable and actionable for merchants and internal teams alike. You will build the frameworks, tools, and knowledge that allow the broader PO team and commercial s

Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Solution Engineering organization is seeking an AI Specialist who can provide hands-on expertise and support while working with technical decision makers and data scientists to design and architect AI solutions built on the Snowflake AI Data Cloud. This is a strategic role that works closely with cross-functional teams, including product, engineering, and the broader field organization to ensure successful execution and customer adoption of Snowflake’s AI & ML solutions. IN THIS ROLE YOU WILL GET TO: Be the technical expert in the room that positions Snowflake’s AI and ML features and value to technical stakeholders at Snowflake’s customers across the Americas. Partner with Snowflake account team teams and customer champions to scope and drive POCs to success and technical wins that prove the value of Snowflake’s capabilities, including executive readouts and business value cases. Collaborate with Snowflake’s product and engineering teams to influence Snowflake’s AI and ML roadmaps based on customer feedback. Publish content that helps the team and company scale beyond your individual efforts, like blog posts, presentations at conferences, or technical collateral like notebooks and demos. Influence, tailor and maintain Sales Engineering AI and ML selling assets, inc