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Senior Technical Support Representative Jobs

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Explore current senior technical support representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Plaid
📍 New York• Full-time
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Customer Growth & Experience (CGX) team owns the full customer lifecycle - from the moment a customer lands on plaid.com to their journey across onboarding, activation, adoption, and long-term success. Within CGX, the Growth team owns Plaid's highest-leverage revenue levers. We optimize the self-serve funnel from a customer's first onboarding step through go-live and scale, build the upsell motion that expands existing customers, partner with GTM to remove friction from the sales flow, and own the premium enterprise features that unlock our largest customers. We operate data-first, using funnel analytics and experimentation to find and prioritize the bets that move the business. As a Product Manager on the Growth team, you'll own one of Plaid's highest-leverage revenue surfaces: the self-serve funnel that takes customers from their first onboarding step through go-live and scale. You'll work to increase acquisition, reduce friction, and improve revenue efficiency across the SMB and long-tail base. You'll partner closely with the Web team, Engineering, Design, BI/DS, Marketing, and Sales to build the upsell motion that expands existing customers, whether served in-product or routed to GTM as

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1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Financial Management team develops market leading API products that power the most influential digital finance experiences that help millions of consumers and small businesses every day - think budgeting apps and financial management tools offered by banks and wealth platforms. Our mission is to unlock financial freedom for everyone by making it easier for customers and businesses to meet their financial goals. We do this through a state-of-the art, data aggregation and machine learning engine that enables our customers to seamlessly build delightful experiences on top of consumer-permissioned financial data. Every day, Plaid helps thousands of developers build a better financial future. You'll be responsible for defining the products which enable Plaid and our customers to shape the future of financial services. We are looking for the right product manager to own and grow Plaid’s financial management products, including Transactions, Investments, and Liabilities, even more valuable to our customers and partners. Plaid is on a journey to build insights on top of open banking data that drive value for customers, consumers and the fintech ecosystem in general. Additionally AI is changing how consu

awsgitmachine learning
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Taskrabbit
📍 San Francisco• Full-time• $130K – $170K/yr
1mo ago

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Prior to applying please note: We are currently unable to provide visa sponsorship for this position (including H-1B, OPT, F1, CPT or other employment-based visas). Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future. This role is hybrid requiring 2 days in office at our San Francisco hub every Tuesday & Wednesday (located at 130 Sutter St, San Francisco, CA). About the Role We're hiring a Senior Data Engineer to build the data foundation for a new discovery-stage team focused on Taskrabbit client retention and personalization. The team's mandate is to turn our biggest unaddressed retention bet — predicting what home service a client will need and when, then reaching them proactively — from concept into validated, in-market tests. You'll be one of four new hires on a small, cross-functional pod (Product, Design, Marketing, BizOps, Machine Learning, and E

pythonjavasql
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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Our Ocean Planning Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services. As a Senior Ocean Planning Associate, you’ll be an integral part of helping achieve Flexport’s growth goals. We’re looking for multiple team members, responsible for different trades that we are focusing on. Candidates will need to have a passion for ocean freight and ability to work with parties across different parts of the organization. What you’ll do: Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers Coordinate day-to-day operations with Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers Maintain FMT data including allocation, sailing schedules, cut-off dates, etc Execute pre-bookings, support/hypercare trial shipment and submit rollover list if necessary Create best practices, work on function enhancements, do

supply chainlogisticsprocurement
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Location : Bangalore Shift : 5:30 PM to 2:30 AM (IST) Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. As a Renewal specialist, you will own & manage a renewal book of business for existing accounts customers across US and EMEA regions and is primarily responsible to ensure successful and on-time renewals. To be successful in this role requires excellent communication, coordination with cross-functional teams such as, Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, Finance and others. This is an ideal opportunity for someone who wants to be part of one the fastest-growing cloud data management and data security SaaS companies and have prior experience in Sales, Customer Success & Account/Channel Management. What You’ll Do: Responsible for meeting Quarter on Quarter Renewal Quota & ACV Plan. Responsible for negotiation and driving incremental standard uplift on renewals. Own, manage and review your current & upcoming renewal pipeline periodically in CRM. Conduct product usage & account review for your customers and coordinate internally with the Sales, Support & Customer Success team to help in mitigating any potential renewal risk. Review, validate and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date. Proactively manage your individual forecast i.e for CQ +1, update renewal sentiment and renewal opportunity stage progression in CRM. Maintain healthy pipeline hygiene i.e for CQ +1 & monthly linearity. Work in close coordination with Account Executive on Upgrade+Renewal Opportunities. Consult with partners and customers to resolve any questions or challenges while leveraging the Account Manager and other internal teams as needed. Keep up with Phase - Product Training/Certifications & Company Updates Conduct Periodic Pipeline Review & Forecast meeting

aifinanceauditing
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job description Function: Mechanical Location: Sanand Experience: 12 to 15 Years Qualification: Mechanical Engineering, Bachelor of Engineering degree Industry Preference: Semiconductor Plant The role requires an experienced engineer to lead the composition coordination, quality implementation, and installation oversight for all utility hook-up systems connected to semiconductor manufacturing tools. The candidate should be capable of handling cross-functional coordination for mechanical, electrical, network, water, and gas systems while ensuring conformity with engineering standards, cleanroom requirements, Working on AI-Enabled tools (such as Copilot and Power BI), safety rules, and project timelines. Role purpose This position is responsible for end-to-end coordination of tool hook-up works, from building review through installation, inspection, testing, and handover. In semiconductor projects, tool hook-up is a critical integration stage because each production tool must be accurately connected to uti

artificial intelligenceaiPower BI
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AG
Adani Group
📍 Mundra• Full-time
2mo ago

The Senior Manager – Process Safety will be responsible for strengthening Process Safety Management governance across the Copper Manufacturing Complex and enabling safe, reliable, and compliant plant operations through structured risk management, assurance, and capability-building interventions. The role will drive identification, assessment, mitigation, and monitoring of process safety risks across smelting, refining, utilities, acid plant, oxygen plant, PMR, and downstream operations. The incumbent will work closely with operations, maintenance, projects, and SHE teams to institutionalize robust PSM practices, improve process safety performance, and support a Zero Harm workplace. Source: Adani Group | Job ID: 56501

AG
Adani Group
📍 Mundra• Full-time
2mo ago

The Senior Manager – ESG will be responsible for driving ESG governance, sustainability performance, disclosure readiness, and responsible business practices across the Copper Manufacturing Complex. The role will support the ESG Head in translating ESG priorities into measurable plant-level initiatives covering environment, social responsibility, governance, climate action, resource efficiency, community interface, and statutory / voluntary reporting requirements. The incumbent is expected to develop strong cross-functional exposure, manage ESG data systems, coordinate operations and enabling functions, strengthen audit and assurance preparedness, and build capability to take larger ESG leadership responsibilities for the manufacturing complex. Source: Adani Group | Job ID: 56514

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