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Senior Technical Support Representative Jobs

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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are seeking an experienced Senior Manager, Credit Operations to build and lead SoFi Bank's specialized credit operations function across residential and Commercial loans. This role will oversee complex workflows across the credit lifecycle, including scenario intake, underwriting exceptions, condo and co-op project reviews, complex residential underwriting, and Commercial small-balance CRE underwriting and portfolio management. This l functional owner will set the operating model, priorities, resourcing, service standards, KPIs, KRIs, and governance routines for the function. The Senior Manager will partner closely with Sales, Operations, Underwriting, Credit Policy and Administration, Risk, Product, Finance, Legal, Compliance, Servicing, and senior leadership to deliver sound credit judgment, scalable processes, clear accountability, and a consistent member and business-partner experience. The ideal candidate is a seasoned credit leader with deep expertise in residential and commercial lending, particularly jumbo and portfolio underwriting, HNW and UHNW borrower profiles, complex refinances, and small-balance CRE underwriting and portfolio management. This is an opportunity to define an important capability at the intersection of credit judgment, operating design, policy, and member experience.

aifinance
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3mo ago

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As the HRBP Expert/Senior HR Manager for our Global Commercial Center, you will translate business objectives into impactful people strategies. You will be instrumental in enhancing organizational effectiveness, leading through transformational organizational changes, and developing the next generation of leaders, all within a dynamic, international context that values your strategic insight. What You’ll Be Doing Strategic Partnership & Business Alignment Serve as a strategic advisor to functional senior leaders, developing and implementing people plans that directly enable business goals and drive organizational health. Build deep business acumen to diagnose needs and co-create solutions with leaders, acting as a strategic conduit between the business and HR Infra team. Talent & Leadership Development Partner with senior leaders on the full spectrum of talent management: from performance enablement and succession planning to organizational design and team effectiveness. Lead and facilitate talent calibration, succession planning, and leadership development initiatives to bui

airecruitmentHR
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Celigo
📍 United States• From $175K/yr
3mo ago

Integration meets Innovation At Celigo, we believe integration should empower innovation, not exhaust it. As a modern Integration and Automation Platform (iPaaS), we're on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking for a Senior Director, Customer Support to lead a high-performing global team and redefine what customer support looks like in an AI-era company. This role sits inside the Customer Experience organization and is accountable not just for resolving issues, but for closing the gap between where customers are and where they could be on the Celigo platform. What would you do if hired? Own the full support outcome from first contact to platform adoption. When an issue surfaces, move on to the root cause before being asked and do not let resolution stop at "closed." Partner with Product, Engineering, Customer Success, and Professional Services to make sure no customer falls through the cracks, and champion systemic fixes so the same problem does not recur. Lead and develop a global team that sees each interaction as an opportunity to move customers closer to real value. Coach agents to ask whether the customer is getting results from the platform, not just whether the ticket is closed. Hire and develop people who embody genuine curiosity and a personal stake in customer outcomes. Use AI to build a support operation that scales without sacrificing quality. Deploy AI-assisted workflows, intelligent routing, and self-service automation to expand capacity and cut resolution time, freeing your team for the nuanced problems that require human judgment. Continuously explore new AI capabilities and make deliberate decisions about responsible deployment at scale. Define and hold the team accountable to metrics that reflect genuine impact: platform adoption i

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Vanta
📍 United States• Full-time
3mo ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta expands upmarket, we have a unique opportunity to redefine how security and compliance programs are operated, while giving customers the flexibility to run their programs their way, especially in an AI-powered world. GRC Platform is a new team at the center of this effort, building the foundational capabilities that enable mid-market and enterprise customers to operate their GRC programs efficiently and at scale with Vanta. As the Senior Product Manager for GRC Platform, you will own core platform capabilities and primitives that customers rely on every day and that power critical GRC workflows—such as search, imports, exports, custom fields, and approval workflows. You will evolve these capabilities into more intelligent, agentic experiences that are increasingly flexible, automated, and adaptive, helping customers save time, reduce cognitive load, and focus on higher-value work. What you’ll do as a Senior Product Manager, GRC Platform at Vanta: Own the GRC Platform strategy and roadmap, delivering platform primitives and customer facing features leveraged across Vanta’s GRC product Distill complex problems and opportunities into clearly prioritized product goals, focus for your team, and high-quality execution in collaboration with stakeholders across the company. Partner closely with teams across GRC to develop a deep understanding of customer needs, identify opportunities for platform leverage, and translate those insights into intuitive, agentic experiences that solve critical user needs. Drive AI-first product redesigns, including defining model evaluation criteria and managing the transition from legacy experien

restaigo
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Decagon
📍 United States• Full-time• Remote• $250K – $300K/yr
3mo ago

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a Senior Commercial Counsel to join our dedicated, collaborative and fast-growing team. This is a remote role for those based outside of San Francisco and New York. This role will serve as a senior strategic legal partner to the business, with primary responsibility for leading some of the company's most complex, high-impact, revenue-generating transactions and partnering closely with sales leadership and other senior stakeholders to structure, negotiate and close sophisticated enterprise SaaS, on-premises and strategic commercial agreements. This role will also support broader commercial legal initiatives, including advising on strategic go-to-market models, channel programs, privacy and regulatory matters, commercial policies, maintaining and improving commercial legal templates and playbooks and partnering with cross-functional stakeholders on strategic business initiatives. The successful candidate will be a creative and analytical thinker with exceptional busi

REMOTEaifinance
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Asana
📍 Vancouver• Full-time• $140K – $187K/yr
3mo ago

The Monetization Strategy team drives Asana’s pricing/packaging strategy and execution, helping our customers get more value out of our offerings and capturing a fair share of that value. We work cross functionally to deliver impactful offerings for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Product/Engineering, Sales/Support, Customer Research, Marketing, Data Science, Finance and Operations to deliver valuable offerings to our customers. You’ll take part in every type of product work here – from strategy to product to process improvements – conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. As Senior Pricing Strategy & Operations Manager, you will serve as a leader shaping Asana's product monetization strategy across the organization. This is an individual contributor-style role with no direct reports, reporting to the Head of Pricing & Packaging. You will partner closely with executive stakeholders across Product, Sales/GTM, Marketing, Finance, and Operations to define, launch, and optimize our end-to-end monetization strategy—driving sustainable revenue growth, unlocking new business opportunities, and delivering an exceptional customer experience at scale. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own and drive the monetization strategy, including packaging, pricing models, price levels, and discount strategy. Ensur

restaigo
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Jamf
📍 Us Remote• Full-time• Remote• $73K – $167.4K/yr
3mo ago

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Senior Account Executive | Upmarket | New Logo is a key member of the sales team and works with an Inside Sales Specialist, and Systems Engineer, to expand sales within a geographic territory by selling the Whole Product Experience (WPE). The Senior Account Executive | Upmarket will grow our sales to both new and existing customers. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be offered as remote. Summary The Senior Account Executive is a key member of the sales team and works with an Inside Sales Specialist, and Systems Engineer, to expand sales within a geographic territory by selling the Whole Product Experience (WPE). The Account Executive will grow our sales to both new and existing customers. What you can expect to do this role: Sell the WPE (software, support and services) within a specific vertical and geographic territory in North America Lead a team within the assigned space to generate new business and upsell current customers to meet quota targets Develop meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and increase JAMF Software m

REMOTEsalesforce
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Harvey
📍 San Francisco• Full-time• $137.6K – $206.4K/yr
3mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are hiring a Senior Product Marketing Manager to join the Solutions Marketing team to build the foundation for how Harvey's products show up as real, usable solutions for legal professionals. You'll set the standard for how Harvey packages, launches, and enables solutions across legal teams and emerging markets. Working closely with Marketing, Product, and GTM teams to define clear workflows, practical use cases, and repeatable, customer-ready assets across different segments and buyers. Success shows up as shared clarity across GTM, faster customer adoption and value realization, quality pipeline, and a durable story that scales as Harvey grows. What You’ll Do Lead go-to-market strategy for a core solution area, translating product capabilities into messaging and p

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Harvey
📍 New York• Full-time• $137.6K – $206.4K/yr
3mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are hiring a Senior Product Marketing Manager to join the Solutions Marketing team to build the foundation for how Harvey's products show up as real, usable solutions for legal professionals. You'll set the standard for how Harvey packages, launches, and enables solutions across legal teams and emerging markets. Working closely with Marketing, Product, and GTM teams to define clear workflows, practical use cases, and repeatable, customer-ready assets across different segments and buyers. Success shows up as shared clarity across GTM, faster customer adoption and value realization, quality pipeline, and a durable story that scales as Harvey grows. What You’ll Do Lead go-to-market strategy for a core solution area, translating product capabilities into messaging and p

About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy. This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership. You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact. Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality. You’re excited about this opportunity because you will… Strategize Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution. Operate Execute granularly while building for

sqlaisalesforce
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3mo ago

JOIN OUR TEAM Als (Senior) Legal Counsel unterstützt du unser Legal-Team in unserem Headquarter von Westwing in München bei der rechtlichen Begleitung von spannenden Projekten wie internationalen Expansionen sowie strategischen Corporate- und M&A-Projekten. Du fungierst dabei als verhandlungssicherer Volljurist und Legal Business Partner im Wirtschafts-, Gesellschafts- und allgemeinen Zivilrecht und stellst die Corporate Governance sowie den Company Secretary Service für die börsennotierte Westwing Group SE sicher. Diese Position ist unbefristet , der Arbeitsort ist München . WHAT YOU'LL DO Umfassende rechtliche Begleitung von Sonderprojekten wie internationalen Expansionen, neuen Geschäftsmodellen sowie strategischen Corporate- und M&A-Projekten Proaktive und eigenverantwortliche Übernahme der Company-Secretary-Aufgaben im Westwing-Konzern einschließlich der Vorbereitung von Beschlüssen, Unterstützung bei Aufsichtsratssitzungen sowie der Hauptversammlung der börsennotierten SE, Erstellung von Corporate-Governance-Berichten und Unterstützung bei der Berichterstattung an Abschlussprüfer Verhandlung, Prüfung und Gestaltung von nationalen und internationalen Verträgen in den Bereichen Wirtschafts-, Gesellschafts- und allgemeines Zivilrecht in Deutsch und Englisch mit einem klaren Fokus auf effiziente Standardisierung und die smarte Nutzung von Legal Tech Rechtliche Betreuung, Prüfung und Verhandlung von Verträgen in den operativen Bereichen wie Logistik, Operations (von Linehaul bis Westwing Delivery Service), Versicherungsthemen sowie gewerblichen Mietverträgen für die Stores-Teams Unterstützung beim Aufbau einer innovativen Legal- & Compliance-Tech-Organisation durch Schaffung effizienter Workflows und digitaler Prozesse im eigenen Verantwortungsbereich Durchführung praxisnaher Mitarbeiter-Schulungen sowie Koordination externer Berater und Kommunikation mit Behörden YOU COME WITH Erfolgreich abgeschlossenes erstes und zweites Staatsexamen (Volljurist*in), idealerweis

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster. About the Team Careem Pay is the fintech arm of Careem, operating within the super-app ecosystem (as a start up within the company) to deliver seamless payments, money transfers, and financial services to millions of customers across the region. About the Role We're looking for a sharp, data-driven individual to own the end-to-end release cycle, funnel optimisation, and Martech performance for all customer-facing Careem Pay assets. This is a high-visibility role at the intersection of product, data, and growth. You'll be the operational backbone of the Pay product engine, making sure every digital touchpoint is positioned intelligently and every customer sees the right message at the right moment in their journey. You'll bring structure to complexity, use data to drive decisions, and apply an AI-first mindset to how the team operates. If you enjoy turning a messy, multi-channel growth surface into a well-oiled machine, and want to do it in one of the region's most dynamic fintech environments, this role is for you. What You’ll Do Lead the GTM, and product launches post

sqlaiproject management
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Standorte: Frankfurt | Berlin | München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Art: Festanstellung Du möchtest die regulatorische Transformation führender Finanzinstitute aktiv mitgestalten? Dann werde Teil unseres Teams und bringe Deine Expertise im transaktionsbasierten Meldewesen in anspruchsvolle Beratungs- und Transformationsprojekte ein. Gemeinsam entwickeln wir nachhaltige Lösungen für die regulatorischen Herausforderungen von heute und morgen Die Rolle Als (Senior) Consultant* - Meldewesen / Regulatory Reporting berätst Du unsere Kunden bei der Analyse, Konzeption und Optimierung regulatorischer Meldeprozesse. Du übernimmst eine zentrale Rolle bei der Umsetzung regulatorischer Anforderungen und arbeitest eng mit Fachbereichen, Operations, IT sowie dem Management zusammen. Deine Aufgaben Beratung unserer Kunden bei der Analyse, Konzeption und Optimierung transaktionsbasierter regulatorischer Meldeprozesse (EMIR REFIT, MiFIR/MiFID II und SFTR) Fachliche Bewertung regulatorischer Änderungen und Ableitung nachhaltiger Umsetzungsmaßnahmen für Prozesse, Datenhaushalte und Systemlandschaften Erstellung und Abstimmung von Fachkonzepten, Anforderungen sowie Zielprozessen in enger Zusammenarbeit mit Fachbereichen, Operations und IT Unterstützung bei Transformations-, Implementierungs- und Optimierungsprojekten sowie Begleitung der Einführung und Weiterentwicklung von Meldewesenlösungen Sicherstellung hoher Datenqualität durch Definition und Weiterentwicklung von Governance-, Kontroll- und Validierungsprozessen Dein Profil Mehrjährige Berufserfahrung im transaktionsbasierten regulatorischen Meldewesen im Banken- oder Kapitalmarktumfeld mit fundierten Kenntnissen in EMIR REFIT, MiFIR/MiFID II und SFTR Tiefes Verständnis des End-to-End-Meldeprozesses einschließlich Datenerfassung, Anreicherung, Validierung, Meldung, Fehlerbearbeitung und Abstimmung Praktische Erfahrung mit Nasdaq AxiomSL sowie Regnology Aba

Standorte: Frankfurt | Berlin | München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Art: Festanstellung Du möchtest die regulatorische Transformation führender Finanzinstitute aktiv mitgestalten? Dann werde Teil unseres Teams und bringe Deine Expertise im transaktionsbasierten Meldewesen in anspruchsvolle Beratungs- und Transformationsprojekte ein. Gemeinsam entwickeln wir nachhaltige Lösungen für die regulatorischen Herausforderungen von heute und morgen Die Rolle Als (Senior) Consultant* - Meldewesen / Regulatory Reporting berätst Du unsere Kunden bei der Analyse, Konzeption und Optimierung regulatorischer Meldeprozesse. Du übernimmst eine zentrale Rolle bei der Umsetzung regulatorischer Anforderungen und arbeitest eng mit Fachbereichen, Operations, IT sowie dem Management zusammen. Deine Aufgaben Beratung unserer Kunden bei der Analyse, Konzeption und Optimierung transaktionsbasierter regulatorischer Meldeprozesse (EMIR REFIT, MiFIR/MiFID II und SFTR) Fachliche Bewertung regulatorischer Änderungen und Ableitung nachhaltiger Umsetzungsmaßnahmen für Prozesse, Datenhaushalte und Systemlandschaften Erstellung und Abstimmung von Fachkonzepten, Anforderungen sowie Zielprozessen in enger Zusammenarbeit mit Fachbereichen, Operations und IT Unterstützung bei Transformations-, Implementierungs- und Optimierungsprojekten sowie Begleitung der Einführung und Weiterentwicklung von Meldewesenlösungen Sicherstellung hoher Datenqualität durch Definition und Weiterentwicklung von Governance-, Kontroll- und Validierungsprozessen Dein Profil Mehrjährige Berufserfahrung im transaktionsbasierten regulatorischen Meldewesen im Banken- oder Kapitalmarktumfeld mit fundierten Kenntnissen in EMIR REFIT, MiFIR/MiFID II und SFTR Tiefes Verständnis des End-to-End-Meldeprozesses einschließlich Datenerfassung, Anreicherung, Validierung, Meldung, Fehlerbearbeitung und Abstimmung Praktische Erfahrung mit Nasdaq AxiomSL sowie Regnology Aba

Standorte: Frankfurt | Berlin | München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Art: Festanstellung Du möchtest die regulatorische Transformation führender Finanzinstitute aktiv mitgestalten? Dann werde Teil unseres Teams und bringe Deine Expertise im transaktionsbasierten Meldewesen in anspruchsvolle Beratungs- und Transformationsprojekte ein. Gemeinsam entwickeln wir nachhaltige Lösungen für die regulatorischen Herausforderungen von heute und morgen Die Rolle Als (Senior) Consultant* - Meldewesen / Regulatory Reporting berätst Du unsere Kunden bei der Analyse, Konzeption und Optimierung regulatorischer Meldeprozesse. Du übernimmst eine zentrale Rolle bei der Umsetzung regulatorischer Anforderungen und arbeitest eng mit Fachbereichen, Operations, IT sowie dem Management zusammen. Deine Aufgaben Beratung unserer Kunden bei der Analyse, Konzeption und Optimierung transaktionsbasierter regulatorischer Meldeprozesse (EMIR REFIT, MiFIR/MiFID II und SFTR) Fachliche Bewertung regulatorischer Änderungen und Ableitung nachhaltiger Umsetzungsmaßnahmen für Prozesse, Datenhaushalte und Systemlandschaften Erstellung und Abstimmung von Fachkonzepten, Anforderungen sowie Zielprozessen in enger Zusammenarbeit mit Fachbereichen, Operations und IT Unterstützung bei Transformations-, Implementierungs- und Optimierungsprojekten sowie Begleitung der Einführung und Weiterentwicklung von Meldewesenlösungen Sicherstellung hoher Datenqualität durch Definition und Weiterentwicklung von Governance-, Kontroll- und Validierungsprozessen Dein Profil Mehrjährige Berufserfahrung im transaktionsbasierten regulatorischen Meldewesen im Banken- oder Kapitalmarktumfeld mit fundierten Kenntnissen in EMIR REFIT, MiFIR/MiFID II und SFTR Tiefes Verständnis des End-to-End-Meldeprozesses einschließlich Datenerfassung, Anreicherung, Validierung, Meldung, Fehlerbearbeitung und Abstimmung Praktische Erfahrung mit Nasdaq AxiomSL sowie Regnology Abacus Tra

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