Senior Technical Support Representative Jobs

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior O365 Engineer is responsible for the design, administration, and support of Microsoft 365 services across the enterprise, with deep experience spanning the full Microsoft platform. This role delivers and maintains identity, security, and collaboration solutions including single sign-on (SSO) applications, app registrations, conditional access, Privileged Identity Management (PIM), Microsoft Purview, SharePoint, OneDrive, Teams, Microsoft 365 Groups, Exchange, and Microsoft 365 Copilot. Work includes configuring secure access controls, governing data and collaboration workloads, and automating administration through PowerShell and scripting. You will support service health, troubleshoot issues, and optimize performance across Microsoft 365 workloads while partnering with security, infrastructure, and business teams. Through strong platform stewardship and cross-platform expertise, the engineer contributes to a secure, well-governed, and highly available Microsoft 365 environment.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Payroll Specialist on the Global Payroll team, you'll lead biweekly payroll processing for all U.S. salaried and hourly employees. The Global Payroll team manages end-to-end payroll operations across five continents, partnering with HR, Finance, Accounting, and Legal to deliver accurate, compliant, and scalable payroll services. You'll own the full U.S. payroll cycle, including equity-related payroll, and serve as the go-to resource for resolving employee payroll inquiries with speed and precision. What you'll do: Own end-to-end biweekly U.S. payroll processing for salaried and hourly employees, including daily payroll cycles for non-qualified stock options. Execute payroll input compilation from multiple sources, validating data for accuracy and completeness before each cycle. Drive timely resolution of employee payroll inquiries in Jira within SLA, performing root cause analysis to prevent recurrence. Partner with HR, Finance, and cross-functional teams to process employee changes in payroll and cross-check data accuracy. Lead timecard tracking and reconciliation to ensure alignment between timekeeping systems and payroll records. Support continuous process improvements by identifying opportunities for automation and efficiency gains in payroll workflows. Required Skills and Experience: Experience with multi-state payroll processing experience, with dem

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Senior Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to build up Flexport’s operational footprint by both taking up ocean FCL shipments directly and exploring ways to enhance our local footprint and offers the chance to build. You will work cross-functionally to navigate ambiguous challenges and establish a world-class operating team. Being a Senior Operations Associate, you will be involved in both the daily operations as well as helping to expand the team. Tactical Responsibilities: As a supply chain talent, you are an expert in executing the end-to-end mo

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto remains one of the few markets where a researcher can still meaningfully move the edge: abundant data, novel microstructure, and the shortest possible loop between a research idea and live PnL. We're looking for an experienced Quantitative Researcher to take ownership of that edge and push it further. The role This is a senior, hands-on research seat on our trading floor. You'll own a research agenda end-to-end from hypothesis, dataset construction, feature engineering, model training, backtesting, live deployment, monitoring, and iteration. You'll be trusted to set its direction. You'll work shoulder-to-shoulder with fellow researchers, traders and analysts, shape how we price and trade, and help raise the bar for research across the floor, including mentoring less experienced researchers and influencing the tools and standards the team relies on. You will: Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 4+ years of hands-on quantitative research and/or applied ML experience, with a track record of models you've taken into production trading live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, computer science, ML/AI, or similar) Fluency in Python and the modern ML stack (PyTorch and/or

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto remains one of the few markets where a researcher can still meaningfully move the edge: abundant data, novel microstructure, and the shortest possible loop between a research idea and live PnL. We're looking for an experienced Quantitative Researcher to take ownership of that edge and push it further. The role This is a senior, hands-on research seat on our trading floor. You'll own a research agenda end-to-end from hypothesis, dataset construction, feature engineering, model training, backtesting, live deployment, monitoring, and iteration. You'll be trusted to set its direction. You'll work shoulder-to-shoulder with fellow researchers, traders and analysts, shape how we price and trade, and help raise the bar for research across the floor, including mentoring less experienced researchers and influencing the tools and standards the team relies on. What you'll do Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL using state-of-the-art ML Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 4+ years of hands-on quantitative research and/or applied ML experience, with a track record of models you've taken into production trading live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, computer science, ML/AI, or similar) Fluency in Python and the m

DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. About the job DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides an in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. In this role, you will Build core capabilities for our SaaS Platform across multiple clouds Drive development of functional enhancements for Data Discovery, Observability & Governance for both OSS and SaaS offering Lead efforts around non functional aspects like performance, scalability, reliability Lead and mentor junior engineers Work closely with PM, Customers and OSS community Requirements Over 8+ years of experience building and scaling backend systems, preferably in cloud-first or SaaS environments. Solve complex tech

About us At Design Bridge and Partners, part of WPP, we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet. With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC. About the role We have an exciting opportunity for a Senior Designer to join our Studio in Shanghai. Working alongside some of the best creatives in the industry and on amazing brands too. About you The right person for the role is someone who is super organized and resourceful, proactive in seeking out new business opportunities, a motivating team leader, and has the ability to work collaboratively with colleagues and clients. With plenty of project management and client relationship building experience in FMCG to bring to the team, you’ll also have excellent attention to detail and a genuine passion for brands, design and creativity. Why us? We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential, as part of a connected team of brilliant, tenacious people right by your side and across the world. Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all po

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. This a challenging role in a fast paced, multinational environment. We are seeking a leader with a broad range of finance experience who can grow and develop corporate and international finance functions at Micron in Penang. Reporting to the Director, Financial Accounting, the main responsibilities of this role will include: Direct the planning, operations and administration of in-scope corporate and international accounting functions into Shared Service environment Responsible for the timely and accurate monthly close processes for global entities in accordance with US GAAP while ensuring proper maintenance of statutory financials and audit practices ​ Ensure effective internal controls are in place and compliance with GAAP and applicable international and local regulatory laws and rules for financial and tax reporting Ensure SOX compliance by adhering to internal control requirements, maintaining updated documentation and providing recommendations, as appropriate Benchmark processes against best in class in the industry and d rives measurable improvement in COE operational outcomes (cycle time, productivity, stability, quality), aligned to COE strategic direction and efficiency ambitions Key Skills/Competencies: Experience building and expanding a center of excellence is highly preferred Strong knowledge of US GAAP, IFRS and local country accounting standards and audit practices </

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products. This role is based in San Francisco, CA or New York City. We follow an in-person work model and offer relocation assistance to new employees. What You'll Do Scale document ingestion and processing that is growing at 10x every 6 months Design massive data collection from over 50+ legal jurisdi

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We’re looking for an experienced Equity Operations to oversee the company’s global equity programs and ensure operational excellence, compliance, and scalability as we continue to grow. This role will sit within the Finance organization and partner closely with Legal, People, and external vendors to manage all aspects of our equity lifecycle from issuance and reporting to governance and employee education. You’ll serve as the subject-matter expert on all things related to stock administration, with ownership of the processes that support our equity platform, financial reporting, and employee experience. What You'll Do Own daily administration of the company’s equity plans, including stock option grants, RSUs, exercises, repurchases, and cancellations. Partner with People Operations to support onboarding, offboarding, and employee communications related to equity. Maintain accuracy and integrity of data in the equity management system (Shareworks). Assist the accounting team with valuation of awards in Shareworks, as well as other comp

About the Team Our US Marketplace Strategy & Operations team is responsible for building, scaling and improving the way in which we provide Restaurant delivery. We build our restaurant selection, test 0 → 1 products to give merchants more opportunity to delight their consumers, and optimize ways to improve our marketplace to increase the return on investment our partners gain from partnering with DoorDash. This team focuses on all things Restaurants ranging from selection, to merchandising, to consumer strategy, to leveraging our logistics network in new ways, to so much more! About the Role We are seeking a Senior Associate to join our Marketplace Strategy & Operations team, with a focus on Restaurant Growth. This team is dedicated to growing our restaurant marketplace by launching new selection, enhancing in-app merchandising, helping negotiate new merchant partnerships, and commercializing products that help our restaurant partners grow their businesses on DoorDash. In this role, you will be focused on identifying and executing the most promising ways to grow marketplace revenue while deepening DoorDash’s partnership with its restaurant partners. The ideal candidate will possess a growth mindset, strong analytical skills, and a deep sense of ownership. If you're excited about launching 0 to 1 projects, solving customer challenges, working in fast-paced environments, and managing a marketplace business line with broad impact, this role is for you. We operate in a hybrid model, balancing in-person collaboration with remote work. You’re excited about this opportunity because you will… Have Ownership. You’ll own visible goals that drive both top-line and bottom-line performance of our core marketplace business. Collaborate. You’ll work in a highly cross-functional environment with teams like Product, Analytics, Finance, Marketing, Sales, and more. Strategize. You’ll bring new products and strategies to market, integrating new value propositions in

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s AI team is building B2B agentic AI products that help retailers and CPGs recover margin by tackling out-of-stock, shrink and waste, and fulfillment utilization. We aim to translate cutting-edge AI into practical, trustworthy solutions that move key

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s AI team is building B2B agentic AI products that help retailers and CPGs recover margin by tackling out-of-stock, shrink and waste, and fulfillment utilization. We aim to translate cutting-edge AI into practical, trustworthy solutions that move key

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Empowering our global workforce with robust HR systems to accelerate the future of trade. The opportunity: This is a critical role within our HRIS team, focusing on the core areas of US Payroll, absence, and time tracking within the Workday platform. You'll partner closely with HR Operations globally and our IT teams to ensure our systems are robust, compliant, and user-friendly. Day-to-day, you might be configuring new Workday modules, troubleshooting complex payroll issues, or driving process improvements for absence management. We're looking for someone who thrives on solving intricate problems and enjoys seeing the direct impact of their work on Flexport's global workforce. Join us in building scalable, efficient HR systems that empower our people and support our rapid growth. You will: Manage and optimize Workday configurations and processes for US Payroll, absence, and time tracking. Provide expert support and configuration across various Workday modules, including HCM, Compensation, Benefits, and Integrations. Collaborate with HR Operations, IT, and other stakeholders to gather requirements, design solutions, and resolve complex HRIS issues. Lead or actively

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £138,000 to £176,000 + Incentive Awards tied to your performance + benefits | Hear from the team ✨ About the role Borrowing is one of Monzo’s most important growth engines. We’ve built strong scale in the UK, and the next phase is even more ambitious: grow in the UK, expand into new customer segments, and build the underwriting capability needed to scale into Europe. We’re looking for a senior ML leader to help shape that next phase. You’ll lead a high-calibre team of ML scientists and help define Borrowing’s ML roadmap across UK growth, new customer segments, and EU expansion. You’ll work across underwriting, pricing, limits, and lifecycle decisioning — improving today’s models while helping build the next generation of capability for Monzo. This role combines near-term commercial impact with long-term strategic advantage : improving performance across our range of products unlocking new data and faster model development helping Monzo build underwriting that scales into new markets shaping how advanced ML and AI can create real value in Borrowing You’ll partner closely with leaders across Cre