Service Support Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer — Cortex Training The Snowflake ML Platform team's mission is to let customers run their most demanding ML/AI workloads inside Snowflake. Cortex Training is our LLM post-training platform: it turns scarce, expensive GPU capacity into a simple, composable service, so customers can adapt open-weight foundation models to their own business problems while we handle the hard distributed-systems parts, including scheduling, orchestration, multi-node training and inference, fault tolerance, and throughput. The platform already runs post-training at scale. Under the hood, it decouples GPU computation from the training loop and exposes it as primitive APIs that compose into everything from SFT to full RL workflows. You'll work alongside a team that ships fast & sweats reliability and the researchers behind DeepSpeed. We're looking for an engineer who thrives in the ML infrastructure layer and brings a solid understanding of LLMs and post-training to help us scale and grow it. YOU WILL: Design and build across the full stack — from the public training APIs and SDK through the control plane to the GPU data plane. Scale the distributed systems that make GPU compute serverless — multi-tenant scheduling, placement, and capacity-aware routing across regional G

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Product Manager, Product Platform (India) Company Overview Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. Role Overview: Product Manager, Product Platform This is a rare 0-to-1 opportunity to build a brand-new, high-visibility capability that touches every Okta customer: backup and recovery to strengthen the resilience of our system. You’ll be responsible for building a modern, self-service experience that allows IT Admins to recover back their accidentally or maliciously deleted identity objects. You'll partner closely with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct, measurable impact on customer retention and revenue growth. Key Responsibilities Contribute to the long-term product vision and strategy for Okta's resilience strategy, ensuring the backup and recovery roadmap scales with the breadth of Okta's customer base and product portfolio. Design a self-service recovery center to ensure customers can seamlessly and securely track their deletions and changes and revert back across the entire Okta ecosystem. Collaborat e with India-based engineering and development scrum teams to d

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday. About the Role Machine Learning is a cornerstone at Taskrabbit, and we're looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale. Taskrabbit's greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There's significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expan

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Identity & Integrity organization is looking for software engineers. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched and safe. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Software Engineer in the Identity team, your primary responsibilities will encompass: Lyft’s Login & Signup Experiences: Design and enhancement of our Multi-factor authentication (MFA) experiences. Optimization of verification funnels, including: Phone-based two-factor authentication (2FA) Email verification Identity provider single sign-ons (SSO) Overseeing session management and device validation. Developing OAuth client provisioning and related tooling. Account Security: Act as the frontline defense against fraudsters and phishers aiming to exploit rider and driver accounts through product vulnerabilities. Implement strategies to counteract risks posed by social engineering tactics. Scaling Core Services: Lead the maintenance and optimization of core microservices under the Identity team's purview, essential to Lyft’s diverse service offerings. Manage organizational structures and multi-user management systems. (RBAC, family accounts, AuthZ) Design solutions for high-stakes challenges such as: Preventing unauthorized driving. Thwarting abuse related to recycled phones and their numbers. Striking a balance between stringent customer verification and ensuring minimal user friction. Responsibilities Write well-crafted, well-tested, readable, maintainable code Promote appropriate tech and engineering best practices Implement identity and security protocols to se

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Senior Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a senior individual contributor role for a hands-on system engineer who can set technical standards, establish integration best practices, and partner with cross-functional teams to automate complex business workflows at scale. What You'll do : Lead technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Serve as a technical domain expert on AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Mentor team members and participate in cross-functional design reviews , instilling a platform engineering mindset and raising the b

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a individual contributor role for a hands-on system engineer who executes moderately complex tasks, builds platform components and collaborates under senior guidance. What You'll do : Contribute technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Develop and maintain AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Actively participate in code reviews, team agile ceremonies, and technical discussions Collaborate with security, compliance, and business stakeholders to ensure self-service automations are secure, resilient, zero-tr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta Workflows is the foundation for secure integration between cloud services. By harnessing the power of the cloud, Okta allows people to quickly integrate different services, while still enforcing strong security policies. It integrates directly with an organization’s existing services such as directories and identity systems, as well as many other applications. With Okta Workflows, organizations can automate processes quickly, easily, at a large scale, and low total cost - all within an intuitive, no-code interface. Hundreds of customers, including NTT, MGM, Netflix, and more, trust Okta Workflows to help their organizations work faster, boost revenue, and stay secure. Position Description We are looking for a full-stack JavaScript engineer that has a deep understanding of both backend service engineering and user interface development. In this role, you will be a vital part of our Workflows Integrated Development Environment team. You will share our passion and great pride in building elegant solutions and will join an engineering team that prioritizes scalability, rigorous code reviews, automated testing, and an iterative approach to build high-quality, next-generation enterprise software. You will be part of a full-stack engineering team at Okta that provides opportunities to investigate new technologies and share knowledge, tools, code, and best practices. You will get an opportunity to solve hard problems while partnering with product management an

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday. About the Role Machine Learning is a cornerstone at Taskrabbit, and we're looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale. Taskrabbit's greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There's significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expan

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale. Role Summary We are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team. This person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution. They will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes. The ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination. Key Responsibilities Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion. Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable. Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear work

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta's Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enterprise Management team provides enterprise-ready, centralized governance of the Auth0 resources our customers build on tenants, teams, and dashboard users under a single pane of glass. As customer environments grow in scale and complexity, we ensure secure, autonomous, and frictionless access through tenant-level transparency and access controls that meet or exceed their security policies. We own the full lifecycle of tenants and teams, the management dashboards, and the public APIs that enable enterprise customers to programmatically gove

Distributed Systems engineers at Datadog design, implement and run in production the foundational platforms powering our applications. Your data pipelines will ingest, store, analyze and query in real-time billions of events per second from companies all over the globe. The platforms are optimized for durability, high availability, low latency, internet-scale footprint and operability. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Build fault-tolerant, horizontally scalable solutions running in multi-tenant environments Write in Go, Java, Rust or C++, amongst other languages Use Kafka, Redis, Cassandra, Elasticsearch and other open-source components Own meaningful parts of our service, have an impact, grow with the company Who You Are: You have a BS/MS/PhD in a scientific field or equivalent experience You have significant backend programming experience in one or more languages (Go, Java, Rust, C++) You have been exposed to working on problems (high durability / low latency /…) You can get down to the low-level when needed You care about simple designs and performance You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output Bonus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you

We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem. A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized. You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems. This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position. In This Role, You Will Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust. Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations. Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations. Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces. Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies. Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems. Develop end-to-end

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Data Analyst on the Finance team, you’ll play a pivotal role in uncovering the insights that shape company-wide planning, forecasting, and strategic decision-making. This high-impact role blends analytical rigor, technical fluency, and business acumen to steer strategy and identify opportunities for scalable growth. The Finance Data team partners with both Finance and other teams across Vanta. You’ll collaborate closely with stakeholders to build trust and deliver data-driven recommendations; your work will influence everything from operating plans and investment decisions to self-serve reporting and process automation. This is a unique opportunity to deepen your analytics expertise in a dynamic, high-growth environment, with visibility into executive-level priorities and the ability to shape them with data. What you’ll do as a Senior Data Analyst at Vanta: Deliver strategic insights by conducting deep, prioritized analyses that inform high-impact financial decisions. Act as a technical partner to teams across FP&A, Accounting, RevOps, Product, Marketing, and more. Increase team efficiency by automating recurring deliverables and helping scale workflows as the company grows. Empower decision-makers with self-service dashboards and data assets that surface trends and drive informed choices across the business. Advance our analytics infrastructure by partnering with Data Engineering and other analytics teams to democratize access to high quality data and insights. How to be successful in this role: Experience: 4+ years of experience in data analysis or equivalent function. Exposure to FP&A, Accounting, or SaaS

We are seeking a Software Engineer to join our growing Gurugram Products & Technology team to develop and expand core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Software Engineer on this new team, you will be responsible for developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Work closely with research, product management, product engineering, product design, peers as well as other teams within the company to implement the first version and future evolution of the service Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow Mentor fellow engineers and assume ownership and accountability of projects Qualifications Strong background in building core components for high scale compute and data distributed systems 3+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maintaining distributed and/or highly concurrent software systems in large, long-

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform. You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices. Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services. You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck. You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams. You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams. You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working. You are passionate about continuous improvement and have built learning organizations that keep up w