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Social Support Senior Manager Jobs

1,711 active opportunities · Updated for October 2026

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Explore current social support senior manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Chime Financial, Inc
📍 United States• Remote• $116K – $160K/yr
20 days ago

About the Role As a Senior Instructional Designer, you will join Chime’s Operations and Member Experience Learning & Development team to design highly engaging, interactive, and modern learning strategies and experiences for our agents across our BPOs. You will apply your knowledge of adult learning methodologies to drive business outcomes through the development of a broad range of innovative learning solutions (e.g. instructor-led, virtual instructor-led, digital, self-paced, micro-learning, social learning) that promote transfer, retention, and application. You are a creative and analytical problem solver, and you have a passion for customer service. Your work - execution and continuous improvement - will impact thousands of BPO employees and millions of Chime members. This role requires someone who thrives in a flat, fast-moving organization using lightweight processes, creative ideas, and quick iteration to make a significant impact. In this role, you can expect to Act as a learning consultant to our Disputes Experience line of business; gaining a deep understanding of the business and metrics to craft and recommend learning strategies to drive strong business outcomes. Proactively collaborate with team members, subject matter experts, and stakeholders to identify training needs and objectives. Flex your analytical muscle to evaluate the effectiveness of learning programs and uncover opportunities to enhance agent skills and performance through learning Apply adult learning principles and instructional design standard methodologies to create engaging & interactive learning solutions and compelling course content, material/media (audio, video, simulations, games, etc.) Own the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training. Analyze and apply trends and standard methodologies in instructional design and learning technologies to continue to elev

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Levanta
📍 United Kingdom Remote• Remote
20 days ago

Levanta is the creator affiliate platform built for modern e-commerce. We connect brands, creators, publishers, and marketplaces through a single platform for creator discovery, activation, partnership management, payments, and cross-channel performance measurement. Through our Creator Marketplace and AI-powered Social Discovery, brands can access more than 90,000 vetted creators and millions more across TikTok, Instagram, and Facebook, building measurable creator partnerships across Amazon, Walmart, Shopify, and other retail channels. Following our recent $22 million Series B, which brought our total funding to more than $43 million, we are investing further in our technology, our team, and our expansion across the retail ecosystem. We are building the infrastructure for Creator Commerce Media and creating more opportunities for brands to grow, creators to earn, and marketplaces to generate measurable demand. Levanta is hiring a Publisher Development Manager to lead publisher acquisition and growth across our live Amazon markets in EMEA — UK, Germany, France, Italy, Netherlands, and Spain. This role is squarely focused on Amazon: identifying, onboarding, and optimizing sub-networks, comparison shopping sites, media buyers, and content publishers that drive GMV for Amazon-side brands in these markets. You'll report directly to the VP of Marketplace and work closely with our Creator team, which is deeply technical and hands-on with tracking and integrations — you won't have a dedicated engineer on partner calls, so you'll need to be comfortable troubleshooting tracking and attribution issues yourself, escalating only when something is genuinely broken on our end. This is a relationship-driven, technically fluent role: equal parts partnership development and hands-on problem-solving. What You'll Do: Strategic partnership development Identify and cultivate relationships with sub-networks, comparison shopping sites, and high-value content publishers across the UK, Germa

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NYC - Hybrid Only Job Summary We are seeking a highly skilled and motivated Retail Media Manager to join our dynamic team. This role requires a seasoned professional with 5+ years of experience managing full-funnel Amazon On-site Media and Beauty retail media networks in a multi-platform, multi-channel environment. As a key member of our marketing organization, you will drive the strategic planning and execution of our Amazon media strategy within a consolidated agency ecosystem. In this role, you will be responsible for developing annual advertising strategies, optimizing media plans and budgets, and executing full funnel marketing campaigns. You will collaborate closely with internal teams, including Brand Marketing, PR, Social, Digital, Sales, and Creative, as well as external partners, to bring campaigns to life and achieve critical business KPIs. Your expertise in media and performance marketing metrics will be essential in optimizing campaigns, uncovering insights, and driving sustainable growth for our brands in the U.S. market. The ideal candidate is proactive, self-motivated, eager to learn, and excels in collaboration and communication. Strong analytical and problem-solving skills are essential for success in this role. Principal Accountabilities Key Responsibilities Strategic Media Planning and Execution Develop and execute comprehensive media strategies for Amazon on-site media (e.g., Sponsored Products, Sponsored Brands, DSP) and other beauty retail media networks (Sephora, etc.). Align media plans with broader brand and business objectives to drive sales, awareness, and market share growth. Identify opportunities to optimize media investments across platforms to maximize ROI. Collaboration with Cross-Functional Teams Partner with Brand Marketing, PR, Social, Digital, Sales, and Creative teams to align media plans with broader marketing and business objectives. Collaborate with creative teams to ensure the development of compelling and effective a

project management
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Monzo
📍 Barcelona• Remote
21 days ago

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London or Barcelona | UK remote | 💰 £124,400 - 165,000 + Incentive Awards tied to your performance + Benefits | Technology — Data We’re looking for a Staff Data Scientist excited to help build the bank of the future. This is a senior individual contributor role for someone who combines deep technical expertise with strong commercial judgement and can apply both to Monzo’s most important and complex challenges. At Monzo, we’re building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker, which gives data scientists the headspace to focus on more impactful business questions and ana

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Children’s Autism Assessor – Remote Salary: £60,000 FTE Contract: Permanent, full-time or part-time Hours: 28–40 hours per week Location: Remote, UK About the role Pulse Mental Health is working with an established neurodevelopmental service based in the UK who are seeking experienced clinicians to join its children’s autism assessment pathway. You will conduct comprehensive autism assessments with children and young people, contributing to diagnostic decision-making, clinical report writing and feedback to families. Essential requirements To be considered, you must have: Current HCPC or Social Work England registration with no restrictions on practice. Experience working clinically with children and young people. 12 months experience within autism assessment and/or neurodevelopmental services. Training and practical experience using ADOS-2. Experience producing high-quality clinical reports. Good knowledge of safeguarding and risk management. Confidence working independently and managing your own clinical workload. The ability to work effectively within a remote service. Desirable experience Experienced or trained in ADI-R Previous experience delivering assessments remotely. Experience working across neurodevelopmental pathways. Knowledge of co-occurring presentations and differential diagnosis. Understanding of NICE guidance surrounding autism assessment and diagnosis. Why apply? This is an opportunity to join a growing neurodevelopmental service where you can focus on specialist autism assessment work while working remotely. You’ll be part of a wider clinical team and have access to regular clinical and management supervision alongside multidisciplinary case discussions. If you are an HCPC or Social Work England registered clinician with substantial experience assessing autism in children and young people, we would be keen to hear from you.

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OpenAI
📍 San Francisco• Full-time• Remote• $287K – $318K/yr
21 days ago

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We help people understand what AI makes possible through the experiences of the people, communities, and customers using it. We work closely with Social, Community, Communications, Creative, Production, and other teams to bring those experiences to life. Our work connects human stories with integrated marketing programs that build understanding and inspiration with our key audience. About the Role We’re looking for an Integrated Marketing Manager to identify and curate the strongest proof points of AI’s impact—across people, communities, and society—and turn them into stories and programs that resonate. You’ll be a builder and storyteller with the curiosity to uncover an extraordinary story and the initiative to make something of it. You’ll seek out people using AI in meaningful ways, build relationships, understand what has changed for them, and help them share their experiences in their own voices. Working deeply with Social, Community, and Communications, you’ll shape stories together and build the programs, content, and distribution plans that help them travel. That could mean developing a recurring story series, bringing a community’s experience to a national audience, or turning a customer story into a program that invites others to participate. You’ll combine strong editorial instincts with integrated marketing leadership, taking work from discovery and a clear brief through production, launch, and measurement. The ideal candidate is equally comfortable shaping an ambitious idea, facilitating a conversation with a story participant, and organizing the people and resources needed to bring a program to life. In this role, you will: Find the strongest proof points: Proactively discover people, communities, and customers using AI in meaningful ways. Evaluate the evidence, human significance, and audienc

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Bazaarvoice
📍 Belfast• Full-time• Hybrid
22 days ago

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Manage Content Team The Manage Content team owns the solutions for client and shopper communication, managing the connection between brands and retailers, and ensuring reviews and questions can be responded to and answered quickly and thoroughly to improve brand loyalty through great customer service. As a Staff Engineer seeking to join this team, you will be responsible for helping design, develop, deliver and own a range of solutions to help extend Bazaarvoice’s Client experience portfolio. Staff Software Engineer Expectations At Bazaarvoice, Staff Engineers go beyond technical exce

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Bazaarvoice
📍 Austin• Full-time• Hybrid• $50K – $80K/yr
22 days ago

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Are you interested in jump-starting your career in sales, but need hands-on training to set you up for success? As a Sales Development Representative at Bazaarvoice, you will be part of a team whose mission is to spearhead the sales process with market-data driven prospecting, creative problem solving, and leveraging product knowledge. We provide world-class training to get you confidently up to speed. Driving pipeline, shadowing complex sales cycles and collaborating with experienced Account Directors are all part of a day’s work. What You'll Do: Building and maintaini

salesforceExcel
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Primary Responsibilities: Works closely with hiring managers to understand the requirements of each assigned role and creates the requisition in the Applicant Tracking System. Identifies, attracts, and engages potential candidates using various channels and methods to find individuals who meet the qualifications and requirements of the assigned open jobs. Manages job postings for assigned roles through various job portals, career sites, social media, and networking tools. Reviews resumes and applications to identify qualified candidates who meet the hiring criteria. Conducts initial phone screens, in-person interviews or virtual interviews to assess candidates' qualifications and suitability for the role Ensures that all mandatory information and documentation is entered and uploaded into the Applicant Tracking System. Loads and tracks open roles in the Applicant Tracking System. Manages the Applicant Tracking system by cleaning and updating the records based on the reporting/metrics requirements. Proactively identifies and recruits passive job seekers. Develops and retains relationships with candidates and referrals. Builds and maintains a comprehensive candidate pipeline that addresses all/any resource needs. Builds strong strategic relationships with hiring managers and teams, handle a diverse set of roles/positions, and able to manage competing priorities. Maintain confidentiality of HR information. Other TA related projects/tasks as assigned. Candidate Profile: Bachelor’s / Master's degree required or a combination of education, experience, and/or skills with 3-5 years of experience in candidate recruiting. Experience working with Agencies and diverse Recruiting partners to identify best fit candidates. Proficient in MS Office (Word, Excel, Outlook). Strong recruiting experience within Life Sciences industry is required. Good verbal and written language skills in English. Ability to be discreet and handle confidential and sensitive information. Stro

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Zynga
📍 Austin• From C$118.3K/yr
22 days ago

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: We're looking for a Lead Product Manager to run execution on Zynga's internal AI operating platform - the system through which teams across the company access, govern, and act on AI capabilities. This role owns the operational backbone that turns AI requests into shipped capabilities: intake, triage, research, execution with engineering, and measurement of impact. You'll partner directly with engineering to drive delivery across a platform spanning several interconnected surfaces (chat, knowledge bases, connectors/MCPs, workflows, and documents). This is a hands-on, execution-heavy role for someone who's energized by running a tight operational loop - turning incoming requests into scoped work, keeping engineering unblocked, and holding the team accountable to outcomes with data. You'll work w

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22 days ago

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Come join the AI team at Zynga making an impact across all of the company's games - Central Technology! As a Software Architect you will be responsible for the technical vision, design and implementation of AI-powered tools and systems that elevate developer productivity and player experiences at scale. We're looking for outstanding engineers with a passion for artificial intelligence and the desire to work in a team with dynamic strengths. What You'll Do: Design and architect scalable AI systems, full stack applications, and cloud infrastructure running in AWS with a focus on LLM-powered services and agentic workflows Own cross-cutting architecture decisions and the technical strategy for AI tools that multiple game studios and engineering teams across Zynga depend on Establish and uphold engi

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Zynga
📍 Austin• From C$99.8K/yr
22 days ago

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: To strengthen our current and future game developments, we are looking for an experienced Senior Technical Artist to join a specialized technical team focused on prototyping and creating "new games" using AI. You should have the technical skills to implement the tools and solutions our projects need, while also being able to communicate effectively with different project teams, artists, and programmers. Your primary objective is to reinvent mobile game development pipelines by capitalizing as much as possible on current AI tools. What You'll Do: Act as a "one-man army" across various disciplines (2D, 3D, animation, UI) to rapidly build and test prototypes. Reinvent traditional art workflows by evaluating and integrating state-of-the-art AI tools to maximize production efficiency. Mediate

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22 days ago

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Come join the AI team at Zynga making an impact across all of the company's games - Central Technology! As a Principal Software Engineer, you will be responsible for the technical vision, design and implementation of AI-powered tools and systems that elevate developer productivity and player experiences at scale. We're looking for outstanding engineers with a passion for artificial intelligence and the desire to work in a team with dynamic strengths. What You'll Do: Build, improve & maintain Zynga's AI-powered developer tools and applications across the full stack, spanning frontend interfaces, APIs, and backend services. Design and architect scalable AI systems and integrations running in cloud infrastructure, including LLM-powered features, agentic workflows, and MCP-based services. Take

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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Closing Date 1st November 2026 📍London | 💰 £42,500 pro rata | Data | L10 on the Data Framework Data at Monzo We have over 300 employees in Data at Monzo. Data is at the heart of Monzo's journey and our work defines the success and direction of the business. That means, similar to the rest of Monzo, Data too should be magically simple. We have a strong culture of data-driven decision making across the whole company and use data in everything we do; from machine learning models to detect and block fraudulent payments to analysing how customers use the app to improve our app design. We're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. We contribute to an open source environment as much as possible. Our blog is a good place to learn even more about what we do. Data Interns As a Data intern at Monzo, you’ll be matched with a team where you’ll spend the summer working on a real project for our customers. You’ll have the opportunity to work alongside Data teams to learn more about what Data we analyse and how we use it to solve

pythonsqlmachine learning
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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means. About Binance Accelerator Program Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE. Who may apply Current university students and recent graduates. *Terms of employment / engagement shall be subject to contract and local applicable laws Responsibilities Participate in the full-stack development and maintenance of the KYC (Know Your Customer) system, covering both backend services and frontend features Assist in drafting and implementing the interface documentation for KYC business modules Participate in feature testing and regression for KYC releases, and help troubleshoot issues reported by the QA team Support the CS team in resolving and classifying customer issues for system improvement Requirements Computer-related major, bachelor's degree (fina

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