Sr Business System Analyst Jobs

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

About the role The Forward Deployed Solutions Engineer will work directly within a business domain (e.g., Commercial, Clinical Operations, Lab Operations, Sales & Marketing, Customer Experience etc.). In your role, you’ll find opportunities for enhancing efficiency and productivity by looking for workflows which can be executed 10–100x faster or more often than a human team could using AI agents, integrations and other patterns. You will build, deploy, and run them in production. You report into the central AI & Automation team, partner directly with domain leadership on priorities, and bring patterns back so the whole company compounds. Find the leverage in your domain Map the workflows in your domain — the ones running today, and the ones that don’t exist yet because they weren’t feasible without agents or automation tools. Identify the step-change opportunities: where AI, ML, or automation unlock throughput, coverage, or speed. Build the business case, quantify projected impact, and align with domain leadership on priorities. Design the future-state workflow Map structured and unstructured data flows across the systems involved (CRM, ERP, ticketing, document stores, internal tools, external SaaS). Define the target workflow: what the agent does, what the human does, and where they hand off. Figure out what context the agent or model needs to do the work well — and how to get it there reliably (retrieval, grounding, tool access, memory). Design human-in-the-loop checkpoints so review adds value without becoming the bottleneck. Build and connect the systems Stand up agents and automation pipelines using the organization’s approved AI platforms and frameworks. Connect agents to business systems — via MCP servers, APIs, webhooks, CLIs, and skills — within the guardrails set by IT and security. Configure tools, prompts, context, and retrieval pipelines so agents perform reliably on real work, not just in demos. Handle integration gnarliness: auth, schema

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. ABOUT THE ROLE Samsara's Go-To-Market Systems team is building the AI-first infrastructure that powers how one of the world's fastest-growing SaaS companies sells. As Engineering Manager, GTM AI Engineering, you'll lead a team of senior engineers who build and operate the AI orchestration engines, Salesforce/CRM/PRM integrations, and agentic workflows that keep our global sales organization moving. This role is for a hands-on engineering leader — someone who writes code, conducts design reviews, and shapes architecture alongside the team, while also owning the people processes that make a great team great: hiring, career development, performance, and culture. You'll partner closely with Sales Ops, BizTech, Finance, and GTM leadership to translate business ambitions into reliable, scalable engineering roadmaps. You'll report to the Sr. Director, Sales Technology Engineering, and serve as the technical and people lead for a team of 4–7 engineers. You

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are seeking an exceptionally strategic, business-minded Senior HR Business Partner (Sr. HRBP) to join our Global HRBP team supporting our Engineering, Product, and Design (EPD) organization. In this US-based remote role, you will hold a dual mandate: serving as a key Strategic Business Partner to EPD Executive Leadership (VP+) globally, while also acting as the Regional HRBP for North America . You are much more than an HR functional leader; you possess deep technology and SaaS business acumen, understanding product release lifecycles, team topologies, and global product execution. Our core EPD organization is anchored across three primary global hubs in the United States, Spain, and India . In this dual-impact role, you will align overall global EPD business priorities with North American regional execution, driving organizational design, multi-quarter workforce planning, and talent strategies that scale. What you'll do EPD Global Strategic Partnership Executive Advisory & Coaching: Serve as a trusted advisor, strategic thinker, and executive coach to EPD leaders (VP+), translating engineering roadmaps and product priorities directly into high-impact talent strategies. Organizational Design & Architecture: Diagnose business and structural challenges to design scalable team topologies, agile operating models, and resource allocation structures that optimize engineering velocity and cross-functional collaboration. Strategic Workforce Planning

Opportunity Overview: We are seeking a Senior Software Engineer - AI to join our Engineering team. In this role, you will build the intelligent agents and applications serving health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale. This is an opportunity to make a direct impact on healthcare outcomes while working with modern technologies in a fast-paced, collaborative environment. What you’ll do: Agent Development : Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture : Design data and retrieval architectures that give AI agents the right context across diverse healthcare sources. Hands-On Engineering : Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration : Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance : Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development : Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: Must-haves Bachelor’s degree

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Business Value Consultant for Agentic AI, you will help strategic customers turn ambitious AI deployments into measurable, defensible business outcomes. You will connect the value promised during the sales process to the data generated after launch—establishing baselines, defining success metrics, building dashboa

The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the most complex strategic customer engagements within the Digital Native Business. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognized technical specialization that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritization Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySpark. You will complete a live coding assessment and a platform build during the interview Deep expertise in enterprise data architecture: distributed systems at scale, str

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. About Everpure Everpure is the pioneer of modern data platforms, delivering an Enterprise Data Cloud architecture that helps the world’s most demanding organizations modernize infrastructure, reduce risk, and create space for innovation. Focused on deep customer engagement, technical excellence, and cross-functional execution, we empower global enterprises to manage their data seamlessly across hybrid and cloud-native landscapes. The Role This is a high-impact presales engineering position within our elite Worldwide Strategics organization. In this role, you will focus exclusively on our Tier 1 Financial Services Institutions (FSI) across the UK and broader EMEA landscape. You will combine master-level technical depth with strategic account execution, serving as a trusted technical advisor to some of our most vital global accounts, including Barclays, HSBC, Lloyds, LSEG, RBS, and UBS. You will sit at the intersection of customer business priorities, complex enterprise architectures, and Everpure’s state-of-the-art data platform to drive meaningful business outcomes. Core Responsibilities Build Trusted Relationships: Develop deep, technical, and advisory relationships with customer executives, enterprise architects, platform teams, and operational stakeholders across major global FSI accounts. Lead Presales Engagement: Drive the technical sales cycle from initial discovery and problem diagnosis through architecture design,

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About This Role As a Senior IT Systems Engineer at Verkada, you will be responsible for driving technical ownership and delivering advanced solutions across our corporate cloud infrastructure, and identity management systems. You'll leverage deep expertise to build complex automations, enhance security, and streamline integrations beyond traditional tooling; utilizing platforms such as AWS Lambda, Google Cloud Functions, and Okta Workflows. We're looking for a proactive team player who embraces accountability, thrives on collaboration, and is passionate about creating robust, secure, and scalable systems to meet the evolving demands of our internal teams and business partners. What You'll Do Lead the development and maintenance of sophisticated identity management, endpoint management, and security infrastructure, ensuring compliance and optimal u

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement custo

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement custo

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement custo

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement custo

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Datab

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement custo