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Sr Ce Program Manager Jobs

2,289 active opportunities · Updated for October 2026

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L
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Safety Team is looking for a caring and empathetic individual to be part of the highest level of Safety response. This person will assist and support current Compassionate Care Sr. Associates and Specialists as the first response to customers involved in the most egregious incidents that occur on the Lyft platform. You must be able to provide a sense of comfort to customers involved in traumatic situations, as well as identify potential ways we can support them as they move forward and recover. You must be comfortable working with Safety and Customer Cares team members, acting as the subject matter expert for all things Safety-related. Communicating confidently, efficiently and effectively is key, turning complex incidents and customer needs into concise reports for Safety leadership. We’re looking for someone who has the confidence and creativity to continue elevating Lyft’s Safety Support as the standard in world-class customer care. Responsibilities: Be a strong, caring, and empathetic victim advocate for the Lyft community. Act as the highest level of escalation for our Safety Support teams. Focus on building trust and long-term relationships with customers during extremely sensitive situations to ensure they feel supported. Respond with empathy and sound judgment, working with the customer end to end. Identify potential risks, mediate, and diffuse escalated situations. Support other tiers of Safety Support with case reviews. Partner with the Lyft Operations Center on credible threats to team members or locations Partner with the Crisis Communications team on safety incidents involving media. Partner with the Safety Policy and Community Compliance team on escalated cases that require review. Learn and maintain advanced levels of training focused on supporting and being a victim advoc

airustexcel
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H
1mo ago

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Purpose of Role • Drive packaging structural simplicity whereas product protection is a primary goal of packaging box. • Oversee packing processes of Hasbro’s products and fully engaged with new packaging designs or improving existing ones to appeal consumer in terms of packaging structure design, quality and cost. • Deliver insights of new paper-making methods such as recycling paper, new techniques for shaping and forming paper, and new materials for use in paper-based products. • Drive strategic next generation materials, engage in hands-on project-based work, and establish key material suppliers’ relationships with a sharp focus on material and process sustainability. Key responsibilities: • Review different types of packaging that commonly applied in Hasbro, design and develop packaging solutions that is safe and cost-effective. • Develop and implement quality control procedures to ensure consistent product quality such as paper, coating, inks and adhesives. • Supports structural packaging initiatives, such as process improvements, material qualification, manufacturing and cost improvements, and sustainability. • Maintain knowledge of industry trend, development and innovation in paper & cardboard materials and printing technology. Act as a SME to educate internal engineers for right use of packaging material, tackle packaging problem in development and manufacturing stage. • Reviewing competitors’ products and pricing to understand market trend and actively connect with Global printers to keep up-to-date packaging design

CH
1mo ago

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

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H
Hasbro
📍 India• Full-time• Remote
1mo ago

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Position Summary The Senior Procure-to-Pay (P2P) Representative is a key member of the Americas Finance Shared Services organization, responsible for supporting and optimizing end-to-end Procure-to-Pay operations across North America and Latin America. This role serves as a primary liaison between business stakeholders, suppliers, outsourced service providers (where applicable), and internal finance teams to ensure efficient, compliant, and customer-focused P2P processes. The position plays a critical role in maintaining strong internal controls, driving process improvements, company policies, SOX requirements, and best practices supporting supplier and stakeholder relationships, and ensuring adherence. Key Responsibilities • Support end-to-end Procure-to-Pay processes including purchase requisitions, purchase orders, invoice processing, supplier maintenance, payment support, and expense management. • Act as a subject matter expert for P2P processes and systems. • Partner with outsourced service providers and internal teams to ensure service levels and compliance. • Monitor and resolve escalated invoices, payment, and supplier issues. • Support month-end and year-end close activities related to Accounts Payable. • Assist with reconciliation of AP subledger balances and discrepancy resolution. • Ensure compliance with SOX controls, company policies, and procurement procedures. • Support internal and external audits. • Maintain approval matrices, signatory authorities, and workflow governance documentation. • Serve as a key p

REMOTESAPExcelPower BI
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Topgolf is looking for a Senior Unity Developer to join our Games team and help lead the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will lead the design and architecture of Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will lead a small group of engineer’s day to day, partner closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers, and act as the primary technical voice for the Games team, from roadmap through national rollout. Responsibilities Architect, develop, and optimize Unity games and interactive experiences for Topgolf venues, making key technical decisions for the systems you own. Design gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic that other engineers can build on. Lead integration of Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware. Partner with designers and product owners to translate ambiguous game concepts into playable prototypes and production-ready experiences, shaping technical feasibility early. Collaborate with artists and technical artists on asset pipelines, shaders, VFX, animations, and performance-conscious visuals, and set technical standards for quality. Drive down defect rates by improving testability, diagnosing hard-to-reproduce issues, and coaching others on debugging complex venue and platform issues. Write clean, maintainable, well-structured C# code and set the bar in code reviews. Own and improve build, deployment, and development workflows across the Games tea

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We’re a team that grows customer relationships through proactive engagement and clear communication. We work closely with sales, planning, and cross functional partners, and we stay curious, collaborative, and focused on helping customers succeed! As a Growth Expansion SDR, you’ll manage a portfolio of accounts and play a key role in driving revenue. You’ll build pipeline, guide opportunities from discovery to booking, and keep customer conversations moving with clarity and confidence. This role blends prospecting, data insights, CRM excellence, and strong coordination across internal teams. Responsibilities: • Manage full sales cycle for assigned accounts from qualification through booking • Build and qualify pipeline using customer activity, POS signals, and inbound leads • Maintain accurate CRM data, customer insights, and opportunity updates • Lead customer communication, manage escalations, and provide product updates • Coordinate internal workflows across Legal, pricing, planning, and operations • Demonstrated proficiency with AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or equivalent AI assistants. • Ability to leverage AI tools for prospect research, account intelligence, email personalization, and sales outreach. • Experience using AI to summarize customer information, meeting notes, and market insights. • Strong analytical skills with the ability to interpret AI-generated insights and validate recommendatio

artificial intelligenceairecruitment
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Sr. Manager at Micron, you are responsible for continuously improving defense lines to ensure wafer quality surpasses critical metrics and achieves outstanding performance. Your scope includes: Yield enhancement from new technology start-up Quality improvement through wafer performance matching Process capability control (SPC/FDC) and advanced detective solutions Output increase through collaboration with Manufacturing Engineering (ME) and Manufacturing Cost savings by motivating team members to identify opportunities Talent development You will collaborate with OMT and Micron Networks to achieve KPIs and ensure customer satisfaction. Additionally, you are expected to develop strategic roadmaps for Quality, Yield, Output, Cost, and Talent systems, guiding your team to accomplish these goals. Key Responsibilities: Quality/Yield/Output/Cost System Management: Plan and execute systems to ensure Fab process capability (SPC/FDC/R2R) under comprehensive defense line protection. Develop advanced detecting systems with AI-IoT for real-time detection, diagnosis, and reporting. Fab Conversions and Process Control: Supervise and execute Fab conversions under defined business procedures. Implement review systems to control Fab inline deviations with corrective and preventive actions. Drive root cause analysis with total solutions. New Product Introduction and

artificial intelligenceaiproject management
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As our Sr. Executive IT Support Engineer, focus on problem identification and resolution, technical solution development, user experience, as well as building and maintaining positive business relationships with global IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision. Must be able to communicate effectively, wow customers with your personable approach, attention to detail, listening skills, and problem-solving skills. We seek your knowledge about all aspects of technology and optimally fix the diverse case load. Technical knowledge and the ability to work under stress are two meaningful skills in this role. Demonstrate skills with quick response and good sense. Responsibilities: Provide high-touch executive support, addressing advanced technical needs across office, travel, and home environments, including special events and mobile device support (iOS/Android). Diagnose, troubleshoot, and resolve hardware, software, and system issues across Windows and macOS environments, both on-site and remotely; raisek issues as needed. Manage Executive Support queue while handling installations, break/fix tasks, and video conferencing systems in diverse and complex environments. Maintain knowledge resources by developing and updating KBAs, documenting solutions, and tracking company assets responsibly. Leverage deep technical proficiency in Microsoft Office, AI tools, and security poli

airecruitmentcustomer service
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A
AlertMedia
📍 Mexico City• Full-time
1mo ago

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You've developed scalable production web applications in Python/Django/Next.js/React. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you

pythonreactpostgresql
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D
Databricks
📍 San Francisco• $166K – $225K/yr
1mo ago

Deeply understanding what’s in the enterprise data has been a challenge that Databricks has been addressing by providing analytics and machine learning tools. From data warehousing with Databricks SQL to large-scale distributed processing with Spark and advanced ML tools for experimentation and model serving, we empower our customers to gain insights and drive innovation. To enable all of this on Databricks, making data ingestion seamless is crucial. That’s the mission of the Ingestion Core Team: to make the ingestion of all data—structured and unstructured—simple, reliable, and efficient. Simplifying the complex is hard, and that’s where you come in. This role requires building distributed platform systems to incrementally ingest high-volume, petabyte-scale data from diverse sources—including cloud storage (SQS, ADLS, GCS), databases (Oracle, SQL Server, MySQL, Postgres), and file sources (Google Drive, SharePoint)—at high throughput and low cost. The data includes structured formats (JSON, Parquet, CSV) as well as unstructured data (text, images, docs, PPTs, and blobs), all of which land in Delta Lake with schema evolution and change data capture (CDC) capabilities. Join us in making data ingestion effortless and be part of the team that powers the future of AI + data at Databricks! As an engineer on the team, you will work on projects that: Build distributed infrastructure to ingest data from diverse sources and support streaming ingestion, incremental processing, and replication. This isn’t just about building plugin connectors. Reduce end-to-end latency, increase throughput, and reduce costs from the time data appears in source systems to when it is available in Delta Lake. Design and optimize streaming and distributed workloads for throughput, cost, latency, reliability, and scale. Optimize streaming workloads by exploring and applying ML techniques. Build monitoring and observability capabilities (customer-facing and internal) that

pythonjavasql
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Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our AI Agent and Orchestration team, building the AI Assistant and Orchestration products and the agents and platform capabilities that power them. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You’ve developed scalable production web applications in Python/Django/Next.js/React . You understand how LLM applications work — context, tool calling, evaluation, and the ways they fail. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you get to do every day: Build and ship features

pythonreactpostgresql
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Z
Zscaler
📍 Illinois• Full-time• Remote• From $155.4K/yr
1mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Partner Business Manager to join our Healthcare Channels team. Reporting to the Director, Healthcare Channels, you will: Build and expand relationships with CDW, AHEAD and Guidepoint Create pipeline revenue by creating joint go-to-market (GTM) activity with above technology partner leadership, channel partner sales executives, and our own internal sales or

REMOTEawsgitagile
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PG
PlayStation Global
📍 San Mateo, Canada• $198.6K – $297.8K/yr
1mo ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Manager, Legal Technology Services San Mateo, CA ROLE OVERVIEW The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio. KEY RESPONSIBILITIES The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas. Build and Lead Legal Technology Services Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support. Define the function's operating model, servi

artificial intelligenceaifinance
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Mindbody
📍 United States• $156K – $208K/yr
1mo ago

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Your role As a Senior Software Engineer, you’ll play a crucial leadership role in building scalable systems for the Mindbody ecosystem. You’ll exercise autonomy in decision-making, take ownership of large technical projects, and provide leadership within your team and across engineering. You proactively identify and solve challenges your squad is facing, often leading medium-to-large features and cross-team efforts. You act as a multiplier for your team, mentoring engineers, sharing best practices, and contributing to a culture of growth and learning. You’ll pursue continuous improvement to help Mindbody achieve its mission: Powering the world’s fitness and wellness businesses and connecting them with more consumers, more effectively, than anyone else You'll likely spend time working on Leading discussions with Product, Design, and QA to iterate on the design, implementation and deployment of our product. Build, maintain, and own backend systems and applications. Seeking different perspectives and soliciting honest feedback Practice engineering best practices (e.g., automated testing, code reviews, proper monitoring) while guiding others on their adoption, and contributing thoug

javascriptpythonjava
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E
Elastic
📍 United States• $212.1K – $335.6K/yr
1mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking a visionary and execution-focused Senior Director of Enterprise Data to lead the transformation and maturity of our data ecosystem. Having recently scaled to $2 billion in annual revenue , we are actively building the infrastructure, governance, and operational models required to sustain our trajectory to $4 billion and beyond . In this role, reporting to the CIO, you will own the end-to-end data strategy, evolving our data platform architecture, scaling our Master Data Management (MDM) systems into an active operational hub, and institutionalizing federated data governance. You will bridge the gap between complex engineering and business execution, transforming data from a utility into a high-octane product that powers real-time decision-making, predictive analytics, agentic AI and operational efficiency across the global enterprise. What You Will Be Doing Data Strategy & Platform Evolution Architect the Future: Design, execute, and evolve a scalable data platform roadmap capable of handling a multi-billion dollar enterprise’s volume, velocity, and variety of data. De-bottleneck Legacy Infrastructure: Transition our centralized pipelines into a modern, decoupled data architecture. Data as a Product: Implement a "Data as a Product" mindset across engineering teams, ensuring datasets have strict Service Level Ob

awsazureai
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