Sr Customer Engineer Jobs

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Facilities Operations Technician at SpaceXSI , you'll dive in, operating and maintaining the critical facility systems that power our supercomputing data centers. Working hands-on with MEP systems, you’ll tackle maintenance, operations, and repairs, ensuring peak performance and reliability. Expect to troubleshoot complex issues, streamline processes, and collaborate with teams to keep our infrastructure running smoothly, directly supporting SpaceXSI's mission to accelerate human scientific discovery through AI. This role includes the following positions, each with increasing responsibility: Facilities Operations Technician : Independently operate and maintain critical mechanical, electrical, and plumbing (MEP) systems in supercomputing data centers, ensuring high reliability and performance through hands-on maintenance, troubleshooting, and process optimization. Sr Facilities Operations Technician : Perform advanced maintenance and troubleshooting of critical data center systems like HVAC, power, and environmental controls, while mentoring junior technicians to ensure operational reliability. Facilities Operations Lead : Oversee the maintenance and op

NYC - Hybrid Only Job Summary The Sales & Operations Associate Director is responsible for developing and executing strategies to maximize product sales, overseeing the Planning & Account Management team, analyzing trends, opportunities and driving product visibility with key team members by brand. This role also manages relationships with retail partners, monitors inventory levels and contributes to overall business growth. This role requires a mindset for business strategies with a focus on increasing product sales. This also includes developing effective strategies in partnership with the Planning Team, understanding the consumer trend, optimizing product placement, and building strong relationships with retail partners. The mindset is geared to achieving sustainable revenue growth, fostering brand loyalty, and adapting strategies. Principal Accountabilities Net Sales Develop customized by brand/by channel forecast & negotiation of OTB based on retailer provided forecast (when applicable), promo calendar, layered events, co-op investment, LY & current trend in collaboration with the Sr. Director, Sell-In and Sales Operations and the planning/account management team. In partnership with the Sr. Director, Sales Ops & Sell-In, is first point of contact with retail partners regarding net sales/retail sales forecasting, inventory management, PO negotiation and OTB optimization based on EPC O/H levels and growth expectation, flagging risks and opportunities in a timely and quantified manner. Work closely with the Sales Operations Manager to ensure seamless sales reporting. Responsible for developing Sales optimized processes or process enhancement to ensure maximum efficiency for key functions within the organization (i.e., Sales & SKU forecasting, budgeting, etc.) in partnership with the Sr. Director, Sell-In and Sales Operations. Minimize RTV liability in partnership with the planners & Sr. Director, Sales Operations & Sell

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Operations Manager will play a critical role in driving high-performance inbound and outbound fulfillment operations across Fanatics Commerce distribution centers. ROLE OVERVIEW The Operations Manager shapes the Fanatics Commerce experience by serving as an athlete and fan advocate, owning the performance of inbound or outbound operations across multiple sub-departments. This role leads a team of 3–10 Supervisors and 50–350 athletes, inspiring high performance through effective communication, mentorship, and feedback, while reporting to the Sr. Manager of Operations. The Operations Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Serve as a liaison between supervisors, team leaders, athletes, and internal/external operations partners to gather information, resolve issues, and maintain alignment across departments. • Mesh effectively with the existing management team by operati

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for an experienced Sr Manager, Technical Program Management to lead a team of TPMs in our Engineering org. Our R&D PMO is a new team within GitLab Engineering, so this is a great opportunity to help build out a new function and define the future of Program Management at GitLab. This individual will be responsible for leading a team of TPMs of varying levels, all working on different areas of the Product. The Sr. Manager, Technical Program Management will work closely with Product and Engineering leadership to ensure that TPMs are assigned to high priority programs and that they are succe

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Payments and Wallet team owns how money moves on Roblox starting with how players pay in, ending with how developers get paid out, and the wallet infrastructure that connects the two. Consumer facing payments are also the high impact area for driving revenue growth for the company. As Director of Product for Payments and Wallet, you will own this business end to end: setting the long-term strategy, standing up new banking and wallet products from zero users to all developers, and running the P&L for a meaningful revenue line at Roblox. You will lead a team of product managers and partner closely with Engineering, Finance, Legal, Risk, and Business Development to build payment and wallet products that work at global scale. This is a builder's role for someone who has taken a financial product from an idea to a business and wants to do it again on one of the largest user-generated platforms in the world. This role is based in San Mateo, CA (hybrid with Tues-Thurs in office) and reports to the Sr. Director Product, Monetization and Payments. You will: Own the end-to-end product strategy and roadmap for Payments and Wallet, spanning consumer payment methods, developer and creator payout

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Content Lifecycle Planning Specialist San Mateo, CA (Flex Mode) **remote considered - west coast only Role Overview The PlayStation store business has continued to deliver massive growth and is also evolving rapidly towards new business models. In response, we are undertaking an exciting global restructure which will demonstrate specialist teams to drive efficiency and optimization. We are creating a Global Content Lifecycle Management (CLM) team who will be responsible for driving the value proposition of the Store. Reporting to the Sr. Manager, Content Lifecycle, the CLM Planning Specialist will help to shape and execute the CLM strategy, focusing on key partnerships. Working with the CLM accounts team, they will input into the development of a joint business planning process and commercial plan. Working in partnership with CRO and marketing teams, they will develop and implement support plans for key commercial activity. They must be skilled at working collaboratively with cross-functional, global partners. The ideal candidate should be an enthusiastic and flexible teammate, have excellent planning skills, and a strong analytical mind that thrives in a fast-paced commercial environment. What you'll be doing: Work directly with accounts sales &

Job Description: Senior Generalist Engineer About Us Implicit Conversions specializes in the high-level emulation of classic and retro games, enabling gamers to experience their favorite classics on modern consoles. With a dedication to preserving gaming history, we combine cutting-edge technology and a passion for gaming to revive cherished games from publisher’s back catalogs. Our portfolio includes games from the Mortal Kombat: Legacy Kollection, Rayman 30th Anniversary Edition, Fear Effect 1 and 2, Fighting Force Collection, Milano’s Oddjob Collection, Geppy-X and over a hundred more! Summary We’re looking for a creative and skilled Sr. Generalist Engineer to join our team and help bring classic games to life on modern hardware. In this role, you’ll design, build, and refine emulators that make older titles run smoothly and accurately on today’s platforms. You will also write tools to support the team workflows. You will also reverse engineer classic games (often with bespoke custom engines) to implement modern quality-of-life enhancements. You’ll collaborate closely with engineers, producers, and QA to fine-tune performance, ensure compatibility, and deliver a great player experience. Your work will play a key role in preserving and reintroducing classic games for a whole new generation of players. Responsibilities Own the complete lifecycle of our emulators and tools, including development, maintenance, and expansion. Maintain our CI/CD pipeline, install new tools, update machines, write and monitor scripts. Optimize games to ensure they are performant on target platforms. Own the end-to-end process for debugging platform compatibility issues. Drive the complete reverse engineering process for games—from patching bugs and replacing media to adding achievements/trophies and modern enhancements. Influence the team’s best

Senior HR Business Partner, Personal Systems Description - You want to change the world. So do we. HP started Silicon Valley over 80 years ago, and today, we’re the world’s most sustainable and just company in tech. At HP, you’ll find a global community that shares your values—and your ambition. We’ve been creating technology that shapes the future for more than 80 years, all while striving to make extraordinary contributions to humanity. Today, we're one of the most sustainable, just, and inclusive companies in tech—and stronger than ever. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes the world for the better. The Senior HR Business Partner serves as a strategic advisor to senior leaders within HP's Personal Systems organization, one of the company's largest and most dynamic businesses. This role partners with senior leaders not only across a global business, but also will collaborate closely with Centers of Excellence and HR colleagues worldwide to deliver talent and organizational solutions that enable transformation and growth. The role will play a critical part in shaping global workforce strategy, organizational effectiveness, leadership capability, and culture to accelerate business outcomes. The successful candidate will influence key business decisions while helping leaders build high-performing organizations positioned for long-term growth. Key Responsibilities of the Sr. HRBP – Personal Systems role: Partner with business leaders to shape workforce and organizational strategies that enhance organizational effectiveness, strengthen leadership capability, accelerate talent outcomes, and foster a high-performance culture. Lead workforce planning, organizational design, change management, an

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox Premium is the subscription product that gives our most engaged users an upgraded experience on the platform.It is one of the biggest growth opportunities in our economy. As Principal Product Manager for Subscriptions and Revenue Growth, you will own the long-term strategy and roadmap for subscriptions: what subscribers get, why they join, why they stay, and how the subscription business compounds over time. You will work across nearly every team at Roblox, and directly with our developer community, to build benefits that only a subscription can deliver. This is a player-coach role for a product leader who wants scope and influence, and who is energized by owning a business outcome end to end. This role is based in San Mateo, CA (no remote option) and reports to the Sr. Director Product, Economy. You will: Own the long-term strategy and roadmap for Roblox subscriptions, including the subscriber value proposition, tiering, pricing, and the multi-year vision for where the product goes next. Drive acquisition and retention as a business owner : grow the subscriber base, improve conversion through the funnel, reduce churn, and expand internationally. Define and ship new subscriber benefi

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: DeepIntent is seeking an experienced Senior Client Success Manager to join our Client Success team. This role owns the day-to-day management and strategic growth of client relationships, partnering closely with Sales, Platform Operations, & Analytics and cross-functional teams from early planning through execution and expansion. As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a critical role in driving revenue retention, upsell, and long-term client success. The Sr Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Key Responsibilities: Own end-to-end management of assigned managed service and/or self-service client accounts Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews Identify and proactively drive upsell and growth opp

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Facilities Operations Technician at SpaceXSI , you'll dive in, operating and maintaining the critical facility systems that power our supercomputing data centers. Working hands-on with MEP systems, you’ll tackle maintenance, operations, and repairs, ensuring peak performance and reliability. Expect to troubleshoot complex issues, streamline processes, and collaborate with teams to keep our infrastructure running smoothly, directly supporting SpaceXSI's mission to accelerate human scientific discovery through AI. This role includes the following positions, each with increasing responsibility: Facilities Operations Technician : Independently operate and maintain critical mechanical, electrical, and plumbing (MEP) systems in supercomputing data centers, ensuring high reliability and performance through hands-on maintenance, troubleshooting, and process optimization. Sr Facilities Operations Technician : Perform advanced maintenance and troubleshooting of critical data center systems like HVAC, power, and environmental controls, while mentoring junior technicians to ensure operational reliability. Facilities Operations Lead : Oversee the maintenance and op

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: ZipRecruiter is seeking a People Business Partner III to support our Tech and Product organizations. This is an individual contributor role operating at a manager level in scope, influence, and ownership. In this role, you will serve as a strategic partner to senior leaders, helping shape and execute people strategies that drive business outcomes. You will operate with a high degree of autonomy, bringing a clear point of view and influencing decisions across organizational design, performance, and talent. The ideal candidate is a strong operator and advisor who can navigate ambiguity, challenge thinking, and translate business priorities into effective, scalable people solutions. You are comfortable working at both the strategic and executional levels, while maintaining a focus on impact, accountability, and continuous improvement. You are willing to invite, receive, and act on constructive feedback. You ask thoughtful, sometimes challenging questions to uncover root issues and drive better outcomes. You demonstrate curiosity about the business and bring a proactive approach to identifying opportunities and risks. You value diverse perspectives and operate effectively in a highly collaborative environment. This role reports to the Sr. Manager, People Business Partner (PBP) for Tech & Product. Key Focuses: Serve as t

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit's growth is driving a rapid expansion of its world-wide team and the need for an experienced Senior Technical Program Manager to support the global sales organization through the next several stages of growth. This role will report into the Go-to-Market Strategy organization, and support our major Go-to-Market Systems initiatives. The Go-to-Market Systems team drives high impact projects that aim to build best-in-class tooling for our global sales organization, and enable seamless advertiser experiences. As a Sr. Product Manager on the Go-to-Market Systems team, your focus will be to build the foundations, tools and workflows that will accelerate the growth and efficiency of our GTM organization. You will own the vision, strategy and roadmap of sales technology projects that will drive organizational transformation for Reddit. You’ll collaborate with other GTM leaders, product leaders, data teams, and engineering to run ambiguous business problems into scalable solutions. Location : Must be based within a commutable distance of one of our hub offices in Los Angeles, San Francisco, Chicago, or New York Key Responsibilities Define and drive the product vision, roadmap and architecture for our sales teams focused on growing our advertiser base. Deeply understand problems faced by sellers and advertisers, and proactively identify opportunities to automate and improve the experience. Build best-in-class tools that improve seller productivity in areas such as account planning, custom

About the Team The SMB Business Development team is responsible for managing key partnership moments with our most strategic restaurant partners. Our team steps in at pivotal times—such as contract renewals, exclusivity negotiations, and high-impact strategic initiatives—to ensure long-term success before transitioning accounts back to the broader Account Management team. We collaborate cross-functionally with Product, Strategic Finance, Selection, US Local Markets, and Legal to drive retention, exclusivity, and deal efficiency at critical junctures. About the Role As Manager, SMB Business Development - Retention , you will lead our efforts to drive success in key partnership moments, ensuring that our most valuable restaurant partners maximize their potential on our platform. You will own strategic interventions that drive retention and exclusivity, execute high-stakes deal strategies, and enhance product adoption during pivotal phases of the restaurant partnership lifecycle. Additionally, you will lead a team of four direct reports, focusing on their growth and effectiveness in executing high-impact partnership engagements. This role requires a strategic mindset, strong negotiation skills, and cross-functional collaboration. You will report to Blair Toll , Sr. Manager of Business Development, within the Rx Success organization. You’re excited about this opportunity because you will… Own Key Partnership Moments – Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives before transitioning accounts back to Account Management. Lead a High-Performing Team – Manage and develop four direct reports, fostering career growth and performance excellence. Drive Strategic Initiatives – Lead the Business Development marketplace retention strategy, including proactive renewals, upsells, churn mitigation, deal structuring, and performance optimization at crucial points in the relationship. Execute Competitive Strategies