Sr Customer Engineer Jobs

Leidos has an exciting opportunity for a Sr. Java Developer in our Intel Security Sector's Analysis Solutions Business Area . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary A Java developer on this program provides Agile development and operations and maintenance for mission critical systems. Based in DevOps framework, this role participates in major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, design, coding and unit testing. Primary Responsibilities: Design, develop, test and maintain high-performance, scalable backend microservices using Java and the Spring Framework to meet customer information technology needs. Participate in software programming initiatives and code reviews. Develops software system validation and testing methods using Junit and Katalon and uses integrated custom developed software solutions to leverage automated deployment technologies Develop, prototype and deploy solutions within a cloud-based platform leveraging platform services. Support the Agile software development lifecycle following Program SAFe practices while coordinating closely with team members, Product Owners and Scrum Masters to ensure User Story alignment and implementation to customer use cases Document and perform systems software development, including dep

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Sr. Manager at Micron, you are responsible for continuously improving defense lines to ensure wafer quality surpasses critical metrics and achieves outstanding performance. Your scope includes: Yield enhancement from new technology start-up Quality improvement through wafer performance matching Process capability control (SPC/FDC) and advanced detective solutions Output increase through collaboration with Manufacturing Engineering (ME) and Manufacturing Cost savings by motivating team members to identify opportunities Talent development You will collaborate with OMT and Micron Networks to achieve KPIs and ensure customer satisfaction. Additionally, you are expected to develop strategic roadmaps for Quality, Yield, Output, Cost, and Talent systems, guiding your team to accomplish these goals. Key Responsibilities: Quality/Yield/Output/Cost System Management: Plan and execute systems to ensure Fab process capability (SPC/FDC/R2R) under comprehensive defense line protection. Develop advanced detecting systems with AI-IoT for real-time detection, diagnosis, and reporting. Fab Conversions and Process Control: Supervise and execute Fab conversions under defined business procedures. Implement review systems to control Fab inline deviations with corrective and preventive actions. Drive root cause analysis with total solutions. New Product Introduction and

Opportunity Overview: We are looking for a Senior Clinical Configuration Analyst to play a key role in the technical configuration of platform requirements for Cohere’s Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. What you’ll do: Ensure thorough understanding of client’s technical requirements to facilitate seamless configuration of platform requirements during new client implementations Test configurability of new product functionality, or enhanced existing functionality, built to accommodate custom client requirements Define test scenarios and success criteria for all new and existing client platform configurations Execute on configuration of platform requirements in accordance with project timelines and client expectations Triage and resolve technical issues, during end-to-end testing or post-implementation, in a timely manner to ensure client satisfaction Serve as a technical SME for client-facing analysts during each stage of the customer lifecycle: providing education and answers to questions around configurability of client platform requirements; occasionally interfacing directly with clients to address issues Collaborate with Product, Development, Design, and Engineering to scope, develop, and implement internal configuration management tools that will help scale configuration work Required Qualifications: Must-haves 3-6 years of professional experience in a Configuration Management role; Bachelor’s degree in Computer Science, Systems Engineering, or related field Problem-Solving

CSQ327R208 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! As a Sr. Field Technical Program Manager at Databricks, you will be a key driver in our Forward Deployed Engineering team's mission to accelerate and de-risk customer outcomes. Your role is central to achieving project goals and maintaining exceptional customer satisfaction, particularly within our Healthcare & Life Sciences customer base. While you are not expected to have hands-on coding experience, your technical acumen and strategic influence will be critical for guiding complex engagements to success. You will work closely with cross-functional teams to deliver excellence at every stage. The impact you will have: Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team. Guide technical teams through key architectural decisions, helping them navigate trade-offs between established and innovative approaches. Proactively identify and mitigate technical risks and depen

Req: CSQ327R249 Location: Tokyo, Japan At Databricks, we are on a mission to empower our customers to solve the world's toughest data and AI problems by utilizing the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect, you will partner with Sales, Solutions Architecture, and Field Engineering to accelerate the adoption, growth, and strategic impact of Databricks with our most complex customers. You will serve as a senior technical advisor, helping customers design, implement, scale, and optimize complex data and AI solutions across business units, geographies, and product areas. This is a highly technical and strategic customer-facing role. You will define technical execution strategies for high-value accounts, drive architectural alignment across complex use cases, and orchestrate Databricks, customer, and partner teams to deliver measurable outcomes. You will build trusted relationships with senior technical and executive stakeholders while contributing expertise, frameworks, and best practices that scale beyond individual customer engagements. The Impact You Will Have Define technical execution strategy across high-value, complex customer accounts spanning multiple use cases, business units, geographies, or product areas Serve as a senior technical advisor to customer architects, technical leaders, and Director/VP-level stakeholders Design and influence secure, governed, scalable architectures while balancing performance, cost, reliability, and long-term platform strategy Orchestrate Databricks, customer, and implementation partner teams to align technical execution and accelerate strategic outcomes Anticipate platform maturity and scaling needs and establish technical standards for security, governance, developer experience, and operational excellence Drive adoption, consumption, and measurable business outcomes through technical strategy and execution Lead complex technical escalations spanning multiple systems, teams, or workloads Bui

CSQ327R219 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply. About Databricks At Databricks, we are passionate about enabling data teams to solve the world's toughest problems, from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers, and customer obsessed, we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The Role As a Sr. Forward Deployed Engineer (FDE), you will work with federal government customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to

Sr. Product Manager, Analytics The team + the role Pendo is the AI-powered analytics and adoption platform for builders. The Product team builds the tools that help software teams understand how their products are used, where adoption breaks down, and what drives business outcomes. AI features are increasingly central to the analytics roadmap — surfacing intelligent insights, automating pattern detection, and embedding AI-assisted workflows directly into the product experience. This team is embedded in its own customer base, runs continuous discovery, and treats customer outcomes as the primary measure of whether the work is good. This role owns an analytics product area end-to-end: strategy, roadmap, discovery, and delivery across a globally distributed cross-functional team spanning Raleigh, New York, and Pendo's India-based engineering and product teams. Customer outcomes are the starting point for every significant decision. Discovery is continuous, not episodic. Operating across time zones is a practical requirement — the person in this role adapts their working hours to maintain meaningful overlap with India-based teams and builds the async artifacts that let those teams work independently between overlap windows. This role is based in Raleigh, NC (primary), with New York, NY and East Coast remote candidates also considered. Pendo's hybrid model requires in-office 3 days per week for local candidates. What this looks like day-to-day Own the analytics product roadmap — define priorities, defend tradeoffs with data and reasoning, and keep the long-term direction aligned with enterprise customer needs and the broader Pendo platform. Drive AI-powered capabilities within the analytics area: define what the AI does, how outputs are surfaced, how confidence is communicated, and where human judgment stays in the loop — with the customer problem as the starting point, not the model capability. Run continuous discovery with enterprise customers and India-based product a

GAQ427R191 Databricks is seeking a Senior Product Counsel to help the Databricks legal team provide cutting-edge, practical legal advice to Databricks’ engineering and product management teams as we navigate rapidly evolving global laws and regulations in big data, including data privacy, data protection, and AI. This role will report to the Assistant General Counsel, Product. The impact you will have: Demonstrate expertise in product counseling, data protection laws, marketing, and technology transactions, as well as the capacity to be a generalist and learn new areas of law and legal skills quickly. Exercise keen business and legal judgment. You know when to say “yes”, “no, unless …”, and “no”, but you also know when to escalate concerns. Contribute to developing processes to improve our product counseling function. Provide end-to-end product counseling - from ideation to end of life. Partner with teams across Databricks and close external partners that are building, deploying, and operating technology for external and internal users. Work cross-functionally with the commercialization, product marketing, marketing, and communications teams to bring our transformative offerings to market. Collaborate with other legal leaders in commercial, go-to-market, compliance, corporate, and public affairs with respect to product issues. Deeply understand product and data risk issues to be able to hear and answer questions that aren’t asked and translate technical and security concerns into answers understandable to non-technical lawyers. Assist your product stakeholders in developing process improvements. Draft and update form agreements regarding products and services, and negotiate product and security-related changes to customer contracts, including those in DPAs and BAAs. Provide general legal support on a flexible, as-needed basis with respect to other areas of the business. Work with potential vendors to understand data flows to

CSQ427R47 At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future of big data and the machine learning landscape for leading Fortune 500 organizations. Forward Deployed Engineering (FDE) Delivery Partner Manager supports the mission of the FDE team, which is to accelerate and de-risk our customers' business outcomes through effective enablement and delivery of Databricks platform technology. This is an individual contributor role that will oversee the Databricks Delivery Partner Program which looks to use close partnerships with key system integrators to effectively co-deliver Databricks services engagements. The impact you will have: You will work with the FDE team in order to use Databricks delivery partners to accelerate our customer project outcomes . Build and develop FDE relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), regional Partner team to support bi-directional pipeline review and bi-directional engagements (subcontracting, and advisory) for company priorities. Build a RFP process to support Partner Selection for large complex multi year, multi phase migration deals. Create templates, scorecards to supplement partner selection with a data driven approach. Spearhead and lead efforts to incubate and ramp new partners with Gen AI capabilities. Drive MBRs and QBRs with priority partners , and develop long term roadmaps for PS Partner delivery priorities. Develop scorecards and feedback loops to segment partners by focus areas, regions and company priorities. Drive delivery governance to ensure partner quality and delivery on Services led and partner supported implementations. Support global programs to measure partner quality such as CSAT, Partner Survey and program governance. Lead programs that align with our FDE & Partner strat

Opportunity Overview We are seeking an exceptional Sr Product Designer to join our stellar design team. The ideal candidate for this role is an experienced digital product designer who excels in highly collaborative environments, is proficient in modern design tools (we're a Figma-first organization), and consistently delivers high-quality experiences in complex problem spaces. You enjoy taking ownership of ambiguous and challenging problems, shaping them into thoughtful and intuitive experiences that make a meaningful difference for users. In this role, you will design end-to-end experiences that help healthcare professionals navigate complex workflows with confidence and efficiency. You'll partner closely with product managers, engineers, researchers, data teams, and operations to transform customer needs into elegant, scalable solutions that deliver measurable impact. We are also looking for designers who embrace AI as part of their craft. You use AI-powered tools to accelerate research, explore concepts, create prototypes, improve workflows, and strengthen collaboration with engineering. You're curious about emerging capabilities and continuously adapt your design practice as new tools become available. Most importantly, people who succeed here are empathetic teammates who are candid, kind, and caring—and embody our core values and principles. We believe that diverse and inclusive teams produce the most impactful work. Cohere is deeply committed to creating a supportive and growth-oriented environment that works for everyone. What you will do Lead end-to-end design for complex product areas—from framing problems through polished delivery and iteration Create user flows, wireframes, high-fidelity designs, and interactive prototypes that communicate ideas and validate solutions Partner closely with product managers, engineers, researchers, data teams, and operations throughout discovery, delivery, and iteration Design intuitive, accessible, and visually poli

The Team + The Role Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast. What this looks like day-to-day Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning. You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform. Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration. You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships. Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations. You will separate table-stakes requirements from differentiation opportunities and synthesize findings into actionable product decisions. Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience. You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness. Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success,

GAQ327R186 We’re seeking a highly experienced Senior Executive Assistant to provide comprehensive support to our Chief Operating Officer (COO). This role is ideal for someone with extensive experience supporting senior leaders in fast-paced, high-growth environments, particularly within global software or technology organizations. As a trusted partner to the COO, you will play a pivotal role in operationalizing strategic initiatives, managing complex scheduling needs, and driving cross-functional collaboration across departments such as Sales, Marketing, Engineering, People, and Product. You will also oversee the planning and execution of strategic events and community-building initiatives for the team. In addition to these responsibilities, this role requires expertise in managing global travel logistics and customer engagement planning to maximize the COO’s impact during business trips. The Impact You Will Have: Ensure the COO is fully prepared for all meetings with an accurate, forward-looking calendar. Navigate shifting priorities and high-pressure environments with unyielding grit, maintaining a "calm in the storm" presence. Deploy a deep functional comfort with AI tools to synthesize data, automate routine administration, and accelerate decision-making cycles. Proactively manage and prioritize the COO’s schedule to optimize productivity. Coordinate with internal and external stakeholders to ensure timely responses and seamless communication. Enhance the COO’s efficiency by streamlining workflows, enabling a more productive team and company. Execute strategic initiatives with precision, delivering measurable outcomes. Curate customer engagement plans for business travel to ensure maximum impact. Responsibilities: Calendar Management Organize all meetings, including team meetings, customer engagements, and internal business partner discussions across international time zones. Build and maintain records of all meeting requests while adhering to strict SLAs for re

CSQ227R247 The Engagement Manager is responsible for helping customers accelerate value through the adoption of the Databricks platform working with them defining and orchestrating the required engagement to ensure success. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners Support and Product Teams on campaigns, programs, and content. You will report to the Sr. Director, Professional Services The impact you will have: Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services Develop commercial models including leveraging Databricks and Partner investment vehicles to help address our customer budgetary constraints for success. Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training KPIs. Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary Drive resolution of delivery challenges, address resource contention

As a Solution Architect, you apply your advanced knowledge of the OMP Solution with your industry experience and supply chain insights to design high-quality supply chain solutions for our customers. You are responsible for: Developing an integrated planning cycle across our OMP supply chain modules. Conducting design sessions with our customers to understand their planning challenges and contribute to their solution. Driving the technical realization of our projects from start to finish, ensuring a high-quality implementation of our solution, together with our project team and the customer’s project team. Gathering new ideas from your implementation projects to support future product development. Guiding, inspiring, challenging and supporting a group of OMP (lead) consultants during the various process phases. Effectively communicating technical & functional design to a variety of stakeholders (business, tech, management, OMP colleagues, ...). Essential talents and qualifications: Strong analytical skills, complemented with a Master’s degree in a relevant domain (ICT, Supply Chain, Industrial/Business/Civil Engineering, ...). More than 7 years’ experience in implementing supply chain planning software such as OMP, Kinaxis, Blue Yonder, O9, SAP IBP. 3+ years’ experience in designing advanced planning solutions. Broad technical knowledge of solution configuration: coding, cloud, data integration, mathematical optimization. Problem-solving skills: combine analytical thinking, creativity, critical reasoning, and the ability to distill core issues. Continuous learning and adaptability attitude, drive for innovation to track emerging technologies. You’ll be visiting customers regularly up to 20% of y

RDQ427R586 At Databricks, we are delivering Data & AI for enterprises & startups around the world. Our Lakehouse and Lakebase products are at the forefront of enabling customers to get more value from their data. Read this seminal blog from Databricks co-founders on What is a Lakehouse and A New Era of Databases: Lakebase . We're looking for a passionate, strategic, and customer-obsessed Product Manager to drive innovation, shape our roadmap, and lead these product areas into its next phase of growth. These roles come with ever expanding scope with critical responsibilities. You will get to choose if you can want to continue down the IC ladder or transfer to management ladder. Why Join Us? Be a Game-Changer: Work on a cutting-edge product that transforms how companies handle big data and AI-driven analytics . Massive Impact: Help enterprises make faster, smarter decisions with a lakehouse architecture that breaks silos. Hyper-Growth Environment: Join a fast-paced, collaborative team where your ideas directly shape the future. Customer-Centric Innovation: Build features that solve real problems for data analysts, engineers, and business leaders worldwide. The impact you will have: Own and define the product vision, strategy, and roadmap for Databricks SQL Work closely with engineering, design, sales, and marketing to launch new features and drive adoption. Engage directly with customers and partners to understand their needs and prioritize high-impact solutions. Drive competitive differentiation and positioning in the cloud data warehouse market. Collaborate with leadership to align product initiatives with business goals. Use data-driven insights to measure success, iterate, and improve user experience. What we look for: 5+ years of product management experience (preferably in cloud, analytics, or data platforms). Ability to break down complex problems into simple, scalable solutions. Strong sense of ownership —you thrive in ambiguity