Sr Customer Engineer Jobs

We’re looking for a strategic, customer-journey-obsessed leader to take ownership of Asana's website as a driver of product understanding, customer acquisition, and trial conversion. The Web Marketing team partners across the organization to bring Asana's vision to life on asana.com—and we're building the strategic muscle to match our executional strength. In this role, you'll define and champion the digital experience for new and existing customers, shaping how they discover, understand, and engage with Asana's growing product portfolio. You'll work closely with partners in product marketing, organic discovery, paid media, data science, product, engineering, and design to create a site that measurably moves the needle. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Bring end-to-end website strategy for asana.com to life, establishing a customer-journey-led vision for key segments Influence how the site supports product discovery, trial starts, and revenue growth across new and existing audiences Develop the website tactical roadmap by synthesizing qualitative research, user insights, and quantitative data to identify the highest-leverage opportunities for the business. Build deep cross-functional alignment, influencing how teams in PMM, product, engineering, and design contribute to and evolve the digital experience—turning the web into a shared strategic asset. Elevate how the web team operates, shifting from a support model toward proactive, insight-driven strategy that shapes how Asana shows up for customers online. Partner with PMM and product to translate Asana's multi-product

CSQ427R262 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect (Sr. DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a Field Engineering Manager. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the cu

Your challenge As an Integration Consultant, you focus on the technical analysis and implementation of our integration solutions into our customer’s business systems. Together with our integration architects, your contributions assist with delivering high-quality, fully-tested, and documented solutions by integrating our solution with enterprise systems such as SAP. You are responsible for: Designing and implementing integration workflows. Writing integration scripts. Designing and executing data mapping, data modeling, and data loading. Developing specifications. Analyzing customer needs. Performing testing. Developing integration solutions. About you Essential talents and qualifications: A Bachelor’s or Master’s degree in Computer Science, Mathematics, Industrial Engineering, or similar. A solid background in IT. 1-3 years of experience in systems integration implementations, troubleshooting, or support. Hands-on experience in building complex integrations with a broad variety of application types and technologies. Great analytical and problem-solving skills. A customer-oriented and results-committed attitude. Passionate about working in a multinational, customer-driven environment. A team player who can also work independently. Fluent in English. Willingness to travel. Bonus points if you have: Knowledge of or experience with SAP (PP and MM). Integration experience with enterprise systems like SAP or Blue Yonder. Experience with communication protocols for SAP (through BAPI / RFC), databases, and files. Web services technologies such as HTTP, SOAP, and REST (based APIs). Middleware such as SAP PO and SAP PI. Experience with MES/WMS. Proficiency in data communication or transformation techniques. Hands-on experience in designing, building, testing, debugging, deploying, and managing APIs and integrations. Experience with ETL tools. Technical knowledge of SQL, R, JavaScript, Python, etc. Soft skills ·

CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services. Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor. Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations. Coach and mentor junior Engagement Managers, supporting peer developm

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. We are seeking a temporary, full-time Sr. Technical Recruiter based in LATAM to support our hiring efforts during a high-growth period. This is a 6-month contract role primarily focused on technical recruiting, with flexibility to support non-technical roles as business needs evolve. This role will support hiring across LATAM and the U.S., partnering closely with hiring managers and the broader recruiting team to deliver high-quality talent pipelines and an exceptional candidate experience. What You’ll Do Own full-cycle recruiting for primarily technical roles (e.g., engineering, infrastructure, etc.), with flexibility to support non-technical roles as needed Partner closely with hiring managers to define role requirements, hiring strategy, and ideal candidate profiles Source, engage, and attract top technical talent across LATAM and U.S. markets using AI-first sourcing tools and other channels Build and maintain strong candidate pipelines across key regions and talent segments Conduct initial screens to assess technical alignment, experience, and culture fit Deliver a high-quality, consistent candidate experience throughout the hiring process Man

CSQ128R11 The Engagement Manager is responsible for helping customers accelerate value through adoption of the Databricks platform, working with them to Strategically solve, build and sell Programs delivered by our Forward Deployed Engineering Team. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning our FDE and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners, Support and Product Teams on campaigns, programs and content to position and sell engagements that solve our Customers most complex business problems. You will report to the Director, Forward Deployed Engineering. The impact you will have Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission. Collaborate with the sales counterpart and engage early in the sales process to understand the customer’s needs, business and definition of success, ensuring expectations are exceeded in delivery and valued solutions are developed. Identify opportunities for new services by understanding potential new Business use cases and articulating the business value of upselling or extending services. Develop commercial models, including leveraging Databricks and partner investment vehicles, to address customer budgetary constraints. Full accountability for meeting or exceeding FDE and Training KPIs. Articulate relevant customer success stories, service offerings and metrics that demonstrate value to customers. Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Estimate, scope and develop statements of work as necessary. Drive resolution of delivery challenges, resource contention and scoping issues, while managing expectations. What we look for Data and AI domain knowledge, with experience helping customers rea

Adobe Risk Platform (ARP) is Adobe's centralized, adaptive system for detecting, preventing, and mitigating fraud and abuse across products and services, delivering robust security without degrading customer experience. It protects surfaces like Commerce, Stock, and Firefly with real-time risk decisions. As a Sr Staff Engineer on ARP, you'll set the architectural direction for risk mitigation across Adobe. You'll define the standards, patterns, and long-term technical strategy that let ARP and Adobe stay ahead of fraud and abuse as it evolves. What you'll do Architect systems built for the next three to five years of risk mitigation, while delivering impact iteratively and solving today's most important priorities along the way. Push the platform to the forefront of AI and ML to strengthen fraud and abuse detection. Lay the foundational building blocks of the Risk Platform that future risk-mitigation capability builds on, including the platform's shift toward event-driven, continuously-reasoning risk intelligence. Set architectural standards for risk-decisioning services that other teams across Adobe adopt. Share architectural thinking broadly, through design docs that become org-wide standards, white papers, tech talks, or cross-org design reviews. Simplify complex, interlinked systems into designs other teams can build on with confidence. Mentor senior and staff engineers across teams, growing the next generation of technical leaders. What you need to succeed Bachelor's or advanced degree in Computer Science or related field, or equivalent experience; Master's preferred. 12+ years architecting high-scale, highly performant platforms, and leading the technical teams that build them. Deep understanding of AI and ML, both to strengthen fraud detection and to counter AI-powered attacks. D

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Reliability Engineer ll (DBA) to join our team! About the Role We are seeking a Site Reliability Engineer (SRE) with a DBA (Database Administration) focus to help ensure the stability, scalability, and reliability of our production database systems - primarily Vitess (distributed MySQL) and Cassandra - alongside the rest of our services and infrastructure. This role operates within procedures and runbooks established by our senior DBA SREs, and focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best. The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort Key Responsibilities Database Administration Operating and maintaining high-availability database systems — primarily Vitess (distributed MySQL) and Cassandra — against established architecture and runbooks. Op

Senior Product Designer Location: Montreal or Quebec Schedule: 9:00am - 6:00pm PST About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We're hiring a Senior Product Designer to own major product areas and work closely with Product and Engineering to define and design new experiences from concept through launch and iteration. This role is for a senior individual contributor who is comfortable operating with meaningful ambiguity, rapidly evolving technologies, and a fast-moving product environment. This role reports to the Head of Design. You'll be designing for the AI agents that handle customer calls and voicemails, and shaping the service and sales workflows dealerships rely on every day. Design itself is changing alongside AI. We're looking for someone who's excited by that without losing sight of the fundamentals: strong product judgment, customer empathy, design craft, and a willingness to question assumptions. What You'll Do Own end-to-end product design for major features and product areas, from early exploration through shipped work and iteration Help clarify ambiguous problems, contributing to problem framing rather than waiting for perfect inputs Partner closely with PMs and engineers to improve solution quality and execution speed Develop firsthand understanding of customer workflows through customer conversations, call reviews, analytics, and field visits Participate in customer i

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Job Description: Involves application development, prototyping, modeling and high level technical consulting. Perform &#34;what-if&#34; analysis to simulate network stress test and survivability. Predict effects of configuration changes, identify applications bottlenecks and opportunities to optimize performance. Provides resolutions to an extensive range of complicated problems. Solutions are innovative, thorough, and practicable. Works under limited direction Independently determines and develops approach to solutions. Work is evaluated upon completion for adequacy in satisfying objectives. Represents the organization as the principal customer contact on contracts and often performs project leadership role. Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines. Multiple open positions. Position may be eligible for part-time telecommuting. Job Requirements: Bachelor’s degree or foreign equivalent degree* in Computer Science, Computer Engineering, or a closely related technical field plus 5 years of progressively responsible experience in a software engineering occupation. OR Master’s degree or foreign equivalent degree* in Computer Science, Computer Engineering, or a closely related technical field plus 3 years of experience in a software engineering occupation. *Employer will accept any combination of education that has been evaluated by a professional credentials evaluation service to be the equivalent of a U.S. degree. 40 hours per week 8:45 AM to 5:15 PM. <

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Sr Principal CAD & HPC Workflow Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever. Position Overview Micron is seeking a Senior Principal CAD Engineer to help shape the engineering environment that powers Memory product development across DRAM, HBM, NAND, and custom memory programs. In this high-impact technical role, you will partner with Micron’s CAD Software and HPC teams to architect, modernize, and scale the platforms our worldwide design teams rely on every day, from CAD software infrastructure, project setup flows, and quality-gating solutions to engineering automation and compute workload scalability. You will also define how success is measured. By developing improvement and quality metrics for job management and workflow performance, you will establish customer-facing service levels that give design teams clear visibility into the performance of their environment and give engineering leaders a data-driven path to continuous improvement. Along the way, you will help bring next-generation AI and agentic software solutions into Design Automation, working closely with CAD, Design Engineering, HPC, and EDA vendors. Key Responsibilities Serve as a senior engineer partnering with the CAD Software and HPC team

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As a Sr. Product Manager on our SMB team, you will own the core experience of our applicant tracking system for employers, with the opportunity to rethink how it is structured and how it works. You'll drive the strategy and execution behind increasing employer review and response rates on the platform, and you will own the development of our employer mobile app. You'll partner closely with Engineering, Design, and Decision Science to build scalable product experiences that drive more conversations and help employers hire qualified candidates faster. This is one of the areas of the business where we can test and learn the fastest, so you'll have room to ship often and move quickly. Key Focus Areas: Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution. Reimagine the ATS: Own the core ATS experience and lead the rethink of how it is structured and how it works to improve customer value and product effectiveness. Drive Employer Engagement: Own the metrics for employer review and response rates on the platform, and build the experiences that move them. Launch the Employer Mobile App: Own the development of our employer mobile app, from vision and roadmap through launch and iteration. Run rapid experimentation: You will test frequently and ship a steady stream of product i

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring an Sr Engagement Manager for our Frontier Engineering team. The Frontier Engineering team turns Snowflake's mission of mobilizing the world's data into concrete outcomes inside customer environments. In this role you lead both the business growth and the delivery success of Frontier Engineering across your region, owning the full cycle from opportunity creation through scoping, contracting, delivery, and continued growth, and acting as a trusted advisor who balances customer business outcomes with cloud data strategy. AS AN SR. ENGAGEMENT MANAGER AT SNOWFLAKE, YOU WILL: Own accountability for Frontier Engineering quarterly bookings, consumption, and utilization targets across your assigned accounts and region, as part of the broader account team Partner with Account Executives, Solution Engineers, and delivery leadership to identify services opportunities, scope engagements, author proposals and Statements of Work, and lead internal Deal Review and investment approval processes Own and be accountable for the bookings forecast across your Book of Business, tying every engagement to clear customer outcomes such as revenue growth, cost reduction, risk reduction, and faster Time to Value Design and continually refine the delivery roadmap for key accounts, managing

Sr. Developer Relations Manager Backblaze — Remote, US Compensation: $172,000–$215,000 base + equity About Backblaze Backblaze is the object storage layer for AI and data-intensive workloads, fueling customer success with cloud storage purpose-built for scalable performance and economics. We make customers unstoppable by solving their toughest storage challenges. Today we manage nearly 6 billion gigabytes of data for 500K+ customers across 175+ countries with fast growth among Neoclouds, GenAI companies, and companies reliant on data–heavy workloads. Developers are at the center of our next chapter, and we're serious about earning their trust. About the Role Developer relations is evolving quickly. Coding agents, informed by reference architectures and machine-readable documentation, are increasingly making integration decisions on behalf of developers. And trust, transparency, and human interaction are more important than ever as open source ideals and corporate agendas are weirdly attacked, limited, or promoted by unexpected sources and trends. Backblaze B2 Cloud storage was launched as a result of developer demand and has been committed to the developer ecosystem since day one. Today, we are seeking a leader who can help us become more present and trusted than ever before in this space, both as the storage default for agent-led projects and as a leading source of support, inspiration, and enablement for developers who need storage for whatever they’re building. As Sr. Developer Relations Manager, you'll work across a strong set of existing assets — a mature docs team, an engineering team focused on AI ecosystem integrations, our Flamethrower Startup Program, a content org, and an outward-facing SE team — and coordinate their outputs into a coherent, credible developer presence that earns mindshare where it matters most. This is a program-defining role for someone who thinks in systems, works backwards from adoption goals, knows how to make a company technically c

CSQ427R262 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect (Sr. DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a Field Engineering Manager. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the cu