Sr Customer Engineer Jobs

FEQ327R220 Sr. Solutions Architect (L6) The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organization's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognized technical specialization that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritization Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySpark. You will complete a live coding assessment and a platform build during the interview Deep expertise in enterprise data architecture: distributed systems at

P-1577 As a Sr. Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. You will work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Datab

JOB ID: FEQ327R160 Location: London, United Kingdom Industry: Transport-Industry Recruiter: Dina Hussain The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised technical specialisation that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organisation's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritisation Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySpark. You will complete a live coding assessment and a platform build during the interview Deep e

JOB ID: FEQ427R344 Location: London, United Kingdom Industry: Banking, Financial Services -Industry (UK&I Enterprise) Recruiter: Dina Hussain The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organization's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognized technical specialization that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritization Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySp

FEQ427R29 Solution Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark™, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Sr. Field Engineering Manager for the team. The impact you will have: Partner with the sales team to help customers understand how Databricks can help solve their business problems Provide technical leadership for customers to evaluate and adopt Databricks Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications Build and present references architectures, how-tos, and demo applications for customers Become an expert in, and promote Databricks inspired open-source projects (Apache Spark™, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars Travel to customers in your region What we look for: 7+ years in a customer-facing pre-sales, technical architecture, or consulting role Experience designing and architecting distributed data systems Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R Experience supporting Public Sector clients Have built solutions with public cloud providers such as AWS, Azure, or GCP Expertise in

SLSQ227R598 Databricks is looking for a motivated Sr. Manager, Strategy & Operations to join our Field Engineering team that helps define Go-To-Market (GTM) strategy, provides strategic analyses and instills operational thoughtfulness to our successful & fast-growing GTM business. You will use data and qualitative information to help our Sales and Field Engineering Leadership manage the business. You will support essential aspects of our GTM design and annual planning process. This is an individual contributor role. You will help build our data and analytics foundation including executive reporting, health of business reviews, dashboards, and Indicators. You will work with our Field Engineering, Sales, Finance, Data, Marketing, Order Ops, and other GTM teams. You will report to the Sr. Director, Strategy and Ops. The impact you will have: Establish the GTM Strategy and build processes in place to ensure we have the right investments at the right time Be a trusted partner to the GTM Leadership by defining, tracking, and implementing goals, programs and strategies that scale Guide annual GTM planning process (FY and long-range modeling, investment Return on investment analysis, HC planning, capacity setting) Design and manage the headcount forecasting process (FY, long-range, and quarterly modeling) Lead executive analyses, strategies, and deliverables (e.g., board materials, QBR) Provide visibility and performance tracking to the business (Operational councils, Ops reviews, rep. efficiency and productivity Indicators, dashboards) Help build our data and reporting foundation Improve operational efficiency by automating and improving processes, and dashboards that scale What we look for: 7+ years of strategy & operations experience (Investment banking, strategy consulting, FP&A, business operations, Enterprise/Mid-Market SaaS experience) Ability and passion to analyze, set priorities, and solve complex problems Propensity to summarize complex concepts a

About the Job: LaunchDarkly is seeking a Sr. Director, Enablement to join our Revenue team. This position will report to the VP, Revenue Operations and Enablement. The Revenue Operations and Enablement team is responsible for sales strategy, technology, and enablement. The Sr. Director, Enablement will build a repeatable enablement framework to systematically support all segments of LaunchDarkly’s Revenue Organization. This role will ensure that all customer-facing personnel have the knowledge, content, skills, processes, and behaviors needed to optimize every interaction with buyers. The role will also oversee the planning and execution of Revenue Organization events, including SKOs. The ideal candidate is a strategic thinker with leadership experience in a revenue-focused organization where enablement is integrated into every interaction. They bring deep experience developing enablement programs, supporting ongoing employee development, and implementing the processes and tools required to build a world-class enablement function. Responsibilities: Own the multi-year revenue enablement strategy and roadmap, aligned to GTM priorities, with quarterly outcomes tied to ramp time, win rate, and quota attainment. Lead and grow a global team of enablement leaders and specialists, setting clear priorities, coaching for excellence, and operating as a player-coach where needed. Architect role-based onboarding and continuous readiness for all revenue roles (Sales, Sales Managers, SEs, CS, BDR/SDR, PAMs), covering product, process, messaging, and selling skills, including pitch certification, with ramp metrics tracked from day one. Equip teams to win with technical buyers by developing playbooks, talk tracks, objection handling, and competitive messaging for developer, platform engineering, DevOps, and engineering leadership personas, and by owning the sales playbook for Land & Expand motions, including New Logo and Expansion plays. Own the enablement track for the annual G

Job Title Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA) Job Description Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA) Drive upstream marketing for sustaining and lifecycle programs for Advanced Imaging portfolio (hardware, software, and catheter), and support execution of selected next generation programs, by representing the voice of the customer and partnering with Sr. Product Managers, Engineering, Regulatory, and Quality to add business and customer value in procedures for coronary artery disease. Your role: Manage product lifecycle changes across the sustaining portfolio, including component obsolescence, cost-reduction initiatives, corrective and preventive actions (CAPA), and incremental product improvements or regional updates. Monitor portfolio economics and prioritize actions that maintain the performance, reliability, and clinical value of HyperVue Advanced Imaging solutions. Manage the software sustaining backlog and release roadmap for Advanced Imaging on the HyperVue platform, in alignment with Sr. Product Manager priorities. Coordinate software releases addressing defects, cybersecurity updates, usability improvements, and other needs associated with released product. Support execution of selected next-generation programs by contributing customer, market, and competitive insights to product line strategy, technology roadmaps, and product requirements. Partner with Senior Product Managers and cross-functional teams to evaluate trade-offs, maintain alignment with portfolio priorities, and advance defined program deliverables. You're the right fit if: You’ve acquired 2+ years of related experience with a bachelor’s degree in business, marketing, engineering, or a relate

The Team + The Role Pendo’s Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments. The team helps customers understand, adopt, and expand the value they get from Pendo while creating a consistent revenue motion across prospecting, acquisition, account management, renewals, expansions, and retention. This work matters because it connects customer outcomes directly to Pendo’s long-term growth. As a Sr. Account Executive, you will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees, with secondary focus on small to mid-sized businesses. You will serve as the primary point of contact for customers in your book of business, leading net-new acquisition, account management, renewals, expansions, and churn mitigation. You will partner with Customer Success, Solutions Engineering, Legal, and Finance to deliver long-term customer value while achieving quarterly sales and retention targets. This role is based in our Raleigh office. What this looks like day-to-day Develop product expertise: Build deep understanding of Pendo’s products and how they solve customer challenges. Use that knowledge to guide discovery, shape solutions, and support both net-new and existing customer conversations. Own the full sales cycle: Manage net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies within your book of business while maintaining clear accountability across the customer journey. Generate pipeline consistently: Build consistent weekly pipeline generation in partnership with business development. Identify new opportunities across your territory and create steady momentum toward pipeline creation and bookings targets. Manage forecast and targets: Own a rolling forecast and maintain clear visibility into pipeline health. Track progress against pipeline creation, bookings, renewal, and retention goals with accuracy and discipline. Le

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We know that growth doesn’t happen by chance - it’s powered by world-class marketing, underpinned by smart operations. We’re looking for a Marketing Insight & Data Lead to serve as a key operational link between marketing strategy and technical execution, and to deliver insights that fuel our global marketing engine. Under the direct guidance of the Sr. Director of Marketing Ops and working closely with the Head of Marketing Orchestration, your primary mission is to support our insight-delivery framework. You will help gather and structure marketing insight, empowering marketing teams to make data-informed decisions while centralising reporting requirements for hand-off to central Data & Analytics, Data Engineering, and GTM Tech functions. In this role, you act as an integrator, ensuring data outputs are fully operationalised. You will directly impact three core areas: optimising marketing efficiency by delivering dashboards for ROI and Brand Health tracking; supercharging the funnel by refining campaign, lead, and account engagement data; and elevating overall data trust by eliminating blind spots and ensuring system-wide tracking completeness. If you thrive on turning complexity into clarity, blending data with innovation, and enabling marketing teams to perform at their best, this role is for you. What you'll be doing: Lead dashboard and insight delivery for regional and central marketing teams. Translate complex performance data into actionable insights to optimise live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams. Support the operationalisation of dashboards and tools across marketing. Assist with

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are shaping the future of low-power memory solutions that power mobile devices, client platforms, AI edge applications, and emerging technologies. Our team brings together market insight, customer engagement, and technology innovation to define products that enable next-generation computing experiences. We value curiosity, strategic thinking, and collaboration as we build the roadmap for future LPDRAM solutions. The Sr. Principal LPDRAM Requirements & Planning Manager plays a pivotal role in defining Micron’s long-term LPDRAM strategy. In this highly visible position, you will translate customer needs, market opportunities, ecosystem trends, and technology advancements into product requirements and roadmap decisions. You will influence investment priorities, align cross-functional stakeholders, and help guide the future of memory solutions across key growth markets. Responsibilities: Develop and drive the long-term LPDRAM roadmap across mobile, client, AI edge, and emerging markets Translate customer, market, ecosystem, and technology trends into product requirements, business cases, and roadmap priorities Align market opportunities, technology capabilities, and business objectives to shape future LPDRAM investments Partner with engineering, product, and business teams to build alignment on strategy, requirements, and execution plans Engage with customers, ecosystem partners, and industry stakeholders to inform roadmap decisions and identify growth opportunities <br

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. nCino is looking for a Product Manager to help shape the future of consumer and small business loan origination within our Global Banking Solutions product suite. You will own a portfolio of existing features, partnering directly with customers and cross functional stakeholders to understand what is working, what is not, and where the next opportunity lies. You will dig into voice of customer research, market data, and usage analytics to inform what gets built next, translate that insight into well scoped initiatives and epics, and work closely with engineering and design to bring those ideas to life. Once features ship, you will stay close to them, tracking adoption and customer sentiment to decide where to double down and where to rethink the approach. This is a role with real range. You will shadow customer engagements to build firsthand exposure, use AI and machine learning tools to surface patterns and opportunities in how customers behave, and develop a depth of product knowledge that lets you speak confidently about how your features perform in the real world and how they connect to the broader customer experience. The ideal candidate brings a couple years of experience in product or a related technical field, strong communication skills, and comfort working in an agile environment. Knowledge of commercial, small business, or consumer banking is a plus, as is experience with loan origination technology. Essential Functions Validate - Research, collate VOC, aggregate market data, mine usage analytics and present the results to Sr. PMs, designers, etc. for decisions on what to build next. Shadow customer engagements for exposure and experience Plan - Draft Initiatives and Epics for handoff to Sr. PM (who will work with design and architecture), including

Datadog's integrations are the connective tissue between our platform and the technologies our customers run in the real world. As a Sr. PM on the Agent Integrations team, you will own the vision, prioritization, and execution for 100+ integrations that run directly inside the Datadog Agent from foundational infrastructure (MySQL, Kafka, Kubernetes) to the rapidly growing landscape of self-hosted AI and on-premise enterprise technologies. This is a high-impact, breadth-first role at the intersection of infrastructure observability and the frontier of AI-native workloads. At Datadog, we place value in our office culture; the relationships it builds, the creativity it brings, and the collaboration of being together. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the Agent Integrations roadmap. Determine which new integrations to build and which existing ones to improve, balancing customer demand, business impact, and engineering capacity across a catalog of 100+ technologies. Drive the expanding AI integration surface. Lead product strategy for self-hosted AI workloads, including LLM inference frameworks (e.g., Hugging Face TGI, BentoML), AI agents, MCP servers, and model orchestration tools, so Datadog customers can monitor every layer of their AI stack. Expand on-prem and hybrid coverage. Prioritize and execute new integrations for on-prem technologies including storage systems, HPC schedulers, network devices, and legacy enterprise platforms where customers run critical workloads. Build observability for ERP systems. Define and drive Datadog's strategy for monitoring enterprise ERP platforms (SAP, Oracle EBS/Fusion, Microsoft Dynamics) covering performance, job execution health, and integration layer telemetry so enterprise customers can observe their ERP stack alongside the rest of their infrastructure. Analyze adoption and customer feedback at scale. Use data from multiple sources to

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as an Account Executive. You will have a history of performance in quota attainment and developing customer accounts. This important role is part of the Commercial Sales team and is based at Smartsheet in Sydney and reports to the Sr Regional Director, Sales. You Will: Exceed software and services sales quotas Execute a complex, solution-based sales process encompassing multiple groups within enterprise or equivalent accounts (200-2000 employee size) Develop new business opportunities by analysing and proactively targeting high-value needs across multiple departments and lines of business Articulate and demonstrate Smartsheet's unique business, solution and functional value Build executive awareness, sales pipeline and bookings growth in immature accounts Define account strategies that ensures sales velocity by partnering with Sales Engineer, Customer Success Manager and Solutions Consultant Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Effectively forecast sales opportunities, while tracking and using important metrics that predict sales success Use Smartsheet in the execution of daily sales activities Track all relevant sales activity using our CRM platform Other duties as assigned You Have: 5+ years of SaaS full cycle sales experience exceeding quota working in enterpris

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Manager to join our team. This is a Remote role, reporting to the Sr. Director WW Field PM for AMS in the Data Security Product Organization department. As a key member of the Data Security Product Organization, your main focus of this position is to grow and sustain Zscaler core businesses revenues across the AMS region, with a special focus on AI-Powered Data Security product lines. You will work closely with Product Management and Sales leadership to manage field engagements and provide technical & commercial assistance to Sales Engineers and Account Executives throughout the customer lifecycle. Finally, you'll play a critical role in shaping the evolution of our platform by bringing real-world customer feedback from the field to help address emerging AI and data security challenges. What you’ll do (Role Expectations) Drive the sales strategy and execution for the Da