Sr Designated Support Engineer Jobs

P-1011 Job Location: San Francisco Bay Area, CA As a Sr. Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this customer-facing role, you will leverage your technical expertise in Apache Spark™ and other data technologies to triage and resolve complex product issues and unblock our customers’ most critical technical challenges. The Impact You Will Have Perform advanced Troubleshooting and Root Cause Analysis to resolve performance and reliability issues in Spark, SQL, Delta, Streaming, and Databricks runtime features using tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event logs. Discover requirements for continuous monitoring to detect early performance issues working with R&D and NOC teams to optimize the DNB customer environments. Build Rapid POCs, Test/Deploy/Monitor the solutions built by Databricks Engineering to address customer challenges and showcase advanced Spark/ML/AI runtime capabilities aligned with their business goals. Develop comprehensive playbooks and maintain a knowledge base of common issues and solutions for Spark, ML, and AI workflows. Train customer engineering and business teams on best practices in performance tuning, debugging, and effectively leveraging Databricks Features. Pilot new best practices processes/ programs, champion process improvements, and collaborate with cross-functional teams to enhance the customer experience. Advocate for customers in business review meetings and maintain close relationships as a trusted advisor and primary technical point of contact. Collaborate onsite with Field Engineering, Sales, and Product teams during customer engagements and technical presentations to provide rapid solutions to production-impacting issues

P-1448 This role is hybrid and requires at least 3x a week in our office, based in São Paulo/SP. About the Role Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Sr. Designated Support Engineer/Premier Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. The Impact You Will Have Manage large strategic accounts to provide a high-touch support experience. Deep-dive into complex Apache Spark and Data Engineering issues, analyzing Spark UI, thread dumps, and driver/executor logs to resolve critical performance bottlenecks. Advise strategic customers on Data Engineering best practices, including optimizing ETL/ELT pipelines, data modeling, and leveraging the Databricks Lakehouse architecture (Delta Lake/Iceberg). Project manage all open support cases to expedite support ticket closure. Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution. Directly engage on business-impacting situations and ensure recovery of functionality for the customer. Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays, and mitigate issues. Effectively use sound business judgment, risk avoidance, and SME resources to coordinate team efforts to solve problems. Carry out regular reviews of customer cases to identify trends and proactive optimization opportunities. Champion and advocate for customers and chair roundtables to ensure close communication and relationship building with key stakeholders. Drive cust

P-1448 About the Role Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. In this role, the Sr. Designated Support Engineer/Premier Support Engineer will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. The Impact You Will Have Manage large strategic accounts to provide a high-touch support experience. Deep-dive into complex Apache Spark and Data Engineering issues, analyzing Spark UI, thread dumps, and driver/executor logs to resolve critical performance bottlenecks. Advise strategic customers on Data Engineering best practices, including optimizing ETL/ELT pipelines, data modeling, and leveraging the Databricks Lakehouse architecture (Delta Lake/Iceberg). Project manage all open support cases to expedite support ticket closure. Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to advance tickets toward resolution. Directly engage on business-impacting situations and ensure recovery of functionality for the customer. Successfully engage with Senior Leadership, Technical and Functional staff to remove roadblocks, address delays, and mitigate issues. Effectively use sound business judgment, risk avoidance, and SME resources to coordinate team efforts to solve problems. Carry out regular reviews of customer cases to identify trends and proactive optimization opportunities. Champion and advocate for customers and chair roundtables to ensure close communication and relationship building with key stakeholders. Drive customer self-sufficiency by ensuring customers understand how to engage with the Databricks S

FEQ427R422 As a Sr.Manager, Field Engineering, you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts for the Korean market. Your experience partnering with the sales organization will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles; and build relationships with key stakeholders in customers' companies. You will report to the Director, Field Engineering based in Korea. The impact you will have: Manage hiring, building the pre-sales team of Solutions Architects Rapidly scale the designated Field Engineering segment organization without sacrificing quality Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork, and diverse culture Support increase Return on investment of SA involvement in sales cycles by 2-3x over 18 months Promote a solution and value-based selling field-engineering organization Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in partnership with the Marketing and Sales team What we look for: Experience in a Pre-Sales Manager role in developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals Have experience scaling and mentoring field and technical teams from scratch both onshore and offshore teams. Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models Great at instituting processes for technical field members to improve efficiency Background experience in Data Architecture such as Data Lake, Data Engineering / Data Warehouse technologies or Data Science Native level Korean required; business‑level English strongly preferred About Databricks Databricks is the Data

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In the OMT manufacturing area, be responsible for a designated area, working closely with Subject Matter Experts (SMEs) related to processes, equipment, and production to analyze overall machine performance and drive systematic improvements. Transform analysis results into actionable on-site improvement actions and assist cross-teams in tracking improvement progress and effectiveness. Regularly conduct weekly/monthly OEE analyses to systematically identify performance gaps and propose specific and prioritized improvement recommendations. Be responsible for P2P (Plan-to-Performance) monitoring of the area, ensuring baseline performance aligns with planned goals and promptly identifying deviation risks. Assist in establishing and optimizing the area-level OEE indicator framework and analysis methodology to improve consistency and analysis efficiency across areas and sites. Compare machine or process performance across different sites to identify replicable and scalable best improvement models. Collaborate and exchange ideas across regions with SMEs and Global Team experts from other sites, sharing analytical methods and improvement experiences to disseminate results and maximize benefits throughout the Micron network. Establish and participate in OEE Task Forces based on operational or project needs, enabling rapid cross-area support and resource integration to complete tim

P-1651 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Software Engineer for Customer Experience Intelligence, you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. The Impact You Will Have: Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. Enterprise-Grade Observability: Imp

P-1640 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Backend Software Engineer for Customer Experience Intelligence (CXI ) , you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. The Impact You Will Have Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. Enterprise-Grade Obs

We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes. The Senior Principal Electrical Engineer is a key individual contributor within the Medtronic Cardiac Rhythm Management (CRM) Electrical System Design Team. In this role, you will drive the definition, design, integration, and verification of complex mixed-signal electronics for active implantable cardiac devices and external patient systems

Sr. Software Developer Sureify drives customer engagement between the customer and their insurance company by incorporating web & mobile apps into the insurance product experience. Our product is controlled by our backend dashboard, so insurers can get the latest iOT data streaming in. The SaaS platform is designed to ensure that insurers never miss opportunities to increase engagement with their existing customer base. We are looking for a Full Stack Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. On the backend, you will have the opportunity to help our product scale and be involved in the further architecture of the Sureify platform. Responsibilities Design, develop, and maintain robust web applications using React on the frontend and Golang/Typescript/PHP on the backend. Build reusable code and libraries for future use Build a scalable architecture to support millions of users. Design schema migrations, optimize complex queries, and manage data integrity in MySQL. Ensure the technical feasibility of UI/UX designs Work closely with the UI/UX designers and product managers Identify and resolve performance bottlenecks across the stack, from frontend rendering to database indexing Write clean, maintainable code and participate in rigorous peer code reviews to ensure long-term system stability. Collaborate with other team members and stakeholders. Proven ability to explain complex technical concepts clearly to developers. Mentor junior engineers, conduct code reviews, and foster an inclusive, collaborative environment. Skills And Qualifications 3+ years of exper

P-1600 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We build and run the world’s leading data and AI infrastructure platform so customers can transform deep data insights into business outcomes. Founded by engineers and grounded in customer obsession, we embrace every opportunity to tackle complex technical challenges — from creating next-generation UI/UX for interacting with data to scaling our services across millions of virtual machines. And we're only getting started. As the Senior Engineering Manager for Customer Experience Intelligence (CXI), you will architect, lead and deliver Databricks' AI-native systems and products for automating enterprise workflows. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools to accelerate high-volume processes in business-critical domains. Our first production domain is Databricks Support, where we create agents capable of triaging, diagnosing, and remediating complex technical issues across Databricks’ distributed computing environments. The systems you develop as part of this initial beachhead will allow us to create revenue-generating products in multiple domains, including IT, Security, Legal, Marketing, and other knowledge-worker workflows. The Impact You Will Have: Create novel agentic technologies: Contribute to the technical vision, core infrastructure, and backend architecture that advances the frontier for enterprise agents. Drive revenue generation in multiple domains: Build a modular agent platform initially optimized for Support, but natively designed to expand into other verticals such as IT, Security, Compliance, Marketing, HR, and Legal. Lead with craftsmanship: Drive rapid, iterative development cycles across backend, frontend and relevance systems while upholding strict quality, safety, throughput, and re

We anticipate the application window for this opening will close on - 2 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Affera Mapping and Ablation System is an innovative medical technology designed to treat patients with cardiac arrhythmias. The system involves advanced mapping techniques to create detailed images of the heart's electrical activity, helping physicians identify abnormal areas causing arrhythmias. Once identified, the Affera Ablation System delivers targeted energy to disrupt these abnormal signals, restoring normal heart rhythm. This position follows Medtronic’s minimum four-day-per-week onsite work model. As a Sr. Mechanical Design Engineer in CAS Research & Technology (R&T), you will support the initial design of electrophysiology devices for use with the Affera system. This is a high impact role, defining the design direction for future catheter and sheath products.We are looking for passionate individuals who are interested in making a difference in a dynamic work environment. The ideal candidate will be a hands-on, self-starter looking to improve the lives of others through excellence in product design. Command of theoretical and practical engineering fundamental principles and an interest to learn about the field of cardiac electrophysiology are required. Prima

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced Governance, Risk, and Compliance (GRC) Engineer focused on Japanese information security and financial services regulation to help scale compliance for SpaceXSI and X Money. As we expand deeper into the regulated Japanese market, maintaining a robust, transparent, and technically sound information security GRC program is critical. You will architect the systems and processes that automate trust — a pragmatic operator who understands that GRC exists to enable the business, balancing rigorous standards with the velocity of a high-growth company. The ideal candidate brings hands-on experience with JFSA supervisory expectations, APPI, and local Japanese banking and payments technology controls, plus GRC engineering skills: Compliance-as-Code, continuous evidence collection, and deep partnership with engineering so controls are designed into the platform rather than bolted on after the fact. This role may also include additional tasks and responsibilities as needed to support the team and evolving business priorities. This position may require occasional travel. RESPONSIBILITIES: Own and evolve Japan financial services and payments compli

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior Full Stack AI Engineer at Micron, you will be part of the FE YMS AI Engineering Team, where you will design and deliver next-generation, AI-native solutions. In this role, you will focus on building intelligent, scalable systems that integrate advanced AI capabilities, including yield analytics and improvement solutions, data ETL pipelines, machine learning/LLM applications, and agentic workflow orchestration. You will partner with multi-functional team members to translate complex business challenges into adaptive, high-performance solutions that employ autonomous agents and workflow automation to drive decision-making and productivity. While your primary focus will be within YMS AI Solutions, the applications and solutions you build will be designed for reuse and scale, enabling enterprise-wide impact across Micron’s global operations. We require a minimum of 3+ years of software engineering experience involving medium- to high-complexity design and implementation. Having experience in the semiconductor industry is advantageous. Responsibilities Design, develop, test, deploy, and support full-stack applications across front-end UI/UX,

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced Governance, Risk, and Compliance (GRC) Engineer focused on European Union and United Kingdom information security and financial services regulation to help scale compliance for SpaceXSI and xMoney. As we expand deeper into regulated EU/UK markets, maintaining a robust, transparent, and technically sound information security GRC program is critical. You will architect the systems and processes that automate trust — a pragmatic operator who understands that GRC exists to enable the business, balancing rigorous standards with the velocity of a high-growth company. The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2, and related EU/UK information security and operational resilience obligations, plus GRC engineering skills: Compliance-as-Code, continuous evidence collection, and deep partnership with engineering so controls are designed into the platform rather than bolted on after the fact. This role may also include additional tasks and responsibilities as needed to support the team and evolving business priorities. This position may require occasional travel. RESPONSIBILITIES: Own and evolve

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced Governance, Risk, and Compliance (GRC) Engineer focused on fintech and financial services regulation to help scale compliance for SpaceXSI and xMoney. As we operate deeper in regulated financial environments, maintaining a robust, transparent, and technically sound GRC program is critical. You will architect the systems and processes that automate trust — a pragmatic operator who understands that GRC exists to enable the business, balancing rigorous standards with the velocity of a high-growth company. The ideal candidate brings hands-on fintech compliance experience (PCI DSS, NYDFS, FFIEC), fluency in data privacy frameworks (GDPR, CCPA), and GRC engineering skills: Compliance-as-Code, continuous evidence collection, and deep partnership with engineering so controls are designed into the platform rather than bolted on after the fact. This role may also include additional tasks and responsibilities as needed to support the team and evolving business priorities. RESPONSIBILITIES: Own and evolve financial services and payments compliance posture across PCI DSS, NYDFS (including 23 NYCRR 500), FFIEC guidance, and related banking/