Sr Designated Support Engineer Jobs

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job posted: 8/28/2026 Location: Remote Canada, Central & South America- Pacific Time (PST) working hours required Hi there! Zapier’s mission is to make automation work for everyone, helping people eliminate repetitive work and focus on what matters most. We’re looking for a Senior Technical Account Manager to support our Enterprise customers on the post-sale team. You’ll serve as a named senior technical partner to builders, technical leaders, and executives, helping them turn important business problems into reliable, well-designed automations. You’ll join a growing team of four Sr TAMs reporting to a Senior Manager. Customer portfolios vary by program, account size, technical complexity, and level of engagement. Customers typically receive an average allocation of approximately six dedicated TAM hours, which you’ll use for architecture, hands-on building, technical enablement, and proactive account planning. You’ll design architectures, build and improve workflows, solve complex technical problems, and strengthen the resilience of customers’ automation systems. In partnership with Customer Success, you’ll connect this work to adoption, customer value, retention, and growth. You’ll also represent the customer internally, giving Product and Engineering clear insight into product gaps, critical bugs, and opportunities to improve the Enterprise experience. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier Things You’ll Do Design, build, an

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Manager, Revenue Operations Analytics to lead and grow our India-based analytics team in Bangalore. This is a senior people management role at the intersection of analytical strategy and operational execution — you will own the day-to-day leadership of five Senior Revenue Operations Analysts and one Data Engineer, while serving as a key strategic partner to Go-To Market (GTM) leadership globally. You will drive the analytical agenda that informs Smartsheet's growth strategy, aligning data and analysis around pipeline health, sales productivity, retention, territory effectiveness, services utilization, and commission planning. Your team will be at the center of how the GTM organization understands its business and makes decisions. This role is designed to bring senior analytical leadership into the IST time zone, providing direct, timezone-aligned support to the India-based team while maintaining meaningful overlap with North America Pacific Time leadership. You will also be a bridge to Smartsheet's Bangalore BI and Data Engineering teams, deepening the partnership between Revenue Operations and the broader data platform organization. You will report to our Sr Manager, Revenue Operation Analytics. You Will: People Leadership & Team Development Directly manage 5 Senior Revenue Operations Analysts and 1 Data Engineer in Bangalore, providing day-to-day guidance, coaching, and operational support. Set clear priorities, hold the team accountable for high-quality and

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are currently seeking a Senior Software Engineer to join the Product Platform team which builds foundational components and cross-functional capabilities for our ecosystem. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Architect, implement, and maintain engineering solutions to solve complex problems; write well-designed, testable code. Independently deliver high-value projects from design through delivery. Collaborate with product managers on product requirements iterations, design feasibility and user feedback. Learn and promote best engineering practices. Document software functionality, system design, and project plans. Debug and troubleshoot issues across the entire application stack. Mentor junior engineers, provide clear and constructive guidance Collaborate with engineers and stakeholders from other teams to resolve technical issues or coordinate dependencies Who You Are Extensive software engineering experience Track record of leading technical initiatives from design through delivery Proven ability to influence technical direction and make significant contributions to the architectu

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are currently seeking a visionary and hands-on Senior Software Engineer with deep expertise in Java and distributed systems to lead technical initiatives within our Order Management System (OMS) team in Trading! We are building a high-performance Trading Order Lifecycle Management system designed to bridge the gap between investment intent and market execution. Our platform serves as the mission-critical link between our portfolio managers and executing brokers, ensuring every trade is executed, allocated, and reported with absolute precision, low latency, and high fault tolerance. We’re looking for a strategic technical leader who remains deeply hands-on and is passionate about solving highly complex, ambiguous engineering challenges. You will drive the architectural vision, establish high-quality engineering standards, and work closely with product and design leadership to deliver impactful business outcomes. You will champion Agile methodologies and the adoption of AI-assisted development tools across the organization to amplify engineering delivery. This role requires someone to work Eastern working hours. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa

We anticipate the application window for this opening will close on - 25 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Neuroscience Portfolio delivers therapies that treat disorders of the brain, spine, nerves, and vascular system. Through a broad range of medical technologies, our teams partner with physicians and healthcare systems worldwide to improve patient outcomes and quality of life. The Neurovascular Operating Unit develops technologies that treat acute ischemic stroke, hemorrhagic stroke, and other neurovascular diseases. Our portfolio includes devices designed to restore blood flow, remove clots, and treat complex vascular conditions, supporting physicians in delivering life-changing therapies to patients worldwide. This role supports the development, maintenance, and continuous improvement of stent-based neurovascular devices within a regulated medical technology environment. The engineering team partners closely with Quality, Manufacturing, Regulatory Affairs, Clinical, Supply Chain, and Marketing functions to ensure product performance, compliance, and lifecycle management are maintained while supporting patient outcomes. This is an onsite position based in Irvine, California. Travel is expected to be less than 10% and may include visits to manufacturing sites, suppliers, or company locations as

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are seeking a Senior Product Manager to lead and shape Addepar’s Advisor experience for Registered Investment Advisors (RIAs). In this role, you will own the surface area, features, and capabilities designed specifically to empower wealth managers to acquire, retain, and advise their end-clients across web and mobile platforms. You will analyze early user feedback and adoption metrics to establish and execute a clear long-term roadmap. Sitting at the intersection of integrated ecosystem tools, like CRMs, Addepar data and technology, and AI, you will leverage artificial intelligence to turn platform data into tailored, context-aware insights for individual clients. Partnering closely with engineering, product design, user research, and client-facing teams, you will build and refine the tools and workflows that simplify daily operations for advisors. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B , F-1 /OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment. What You’ll Do Build a deep understanding of the Advisor persona within the RIA segment, l

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role The Manager, Business Operations and Enablement is a people leader and operational owner supporting The New York Times' Advertising organization. You will translate advertising strategy into scalable execution across the sales cycle. Responsibilities will include managing client coordinators, resource planning, classified business operations, Salesforce governance and enablement, performance analytics, and competitive intelligence. Our mission in BOE is to provide the best experience to our internal and external clients. You will report to the Sr. Director, BOE and partner with the Executive Director, BOE. This is a hybrid role based in the NYC office. Responsibilities: You will lead a team of client coordinators, developing skills, managing capacity planning, staffing, coverage. Establish and strengthen service standards, quality controls, and operating rhythms for POD support and designated client coordinator accounts. Lead daily classified business operations. Be an escalation point for complex operational issues. You will lead high-priority advertising projects, from definition through delivery. Coordinate pre and post-sale workflows and processes. Evaluate tools for AI/automation opportunities that create operational value. Lead competitive-intelligence operations. Establish governance for processes, data definitions, documentation, and compliance. Promote Salesforce enablement and adoption. Partner with BOE leads to refi

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Senior Accountant will support the Accounting team's monthly, quarterly, and annual close process, with a focus on prepaid and accrued expenses, payroll accounting, and construction and fixed asset accounting. This includes, but isn't limited to, reconciling balance sheet accounts, supporting internal and external audits, and serving as the accounting point of contact for a designated group of venues. This position will work cross-functionally to ensure accurate, timely financial reporting, and will help develop and document stronger accounting processes, controls, and use of AI-driven tools. WHAT YOU WILL DO Key Responsibilities Produce accurate, timely financial statements as part of the Accounting team's monthly, quarterly, and annual close process, including the external audit Maintain, amortize, and reconcile prepaid expenses, and record accurate accruals through searches for unrecorded liabilities Record and reconcile payroll, commission, and bonus accruals, including related reclassing and true-up entrie

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . About the Team The Learning & Development (L&D) team is dedicated to fostering a culture of continuous improvement and growth. The team provides essential resources for continuous skill development, enabling employee success. Our programs are designed to support high-ownership work, ensuring employees can thrive, deliver maximum ROI for customers, and build key career skills as Druva shapes the future of data security. Role Purpose & Impact The Senior Learning and Development Manager will architect and execute our enterprise-wide learning strategy, building scalable programs that drive leadership excellence, accelerate capability development, and strengthen employee engagement. This role reports to the Sr. Director, HR and serves as a strategic partner to senior leadership, translating business objectives into targeted development initiatives that enhance organizational performance and prepare our workforce for future challenges in the rapidly evolving data security landscape. What You’ll Do Strategic Learning Architecture Design and implement a comprehensive learning ecosystem aligned with business priorities, i

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: • Work with new and existing customers to implement the company's new platform features as well as manage and optimize client processes • Learn the architecture and design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests • Lead onboarding & activities, including requirements gathering for incentive compensation plan rules, data analysis, and quality control • Assist the ongoing operations for a portfolio of existing customers and implement new features (i.e. rule building, process execution, reporting and dashboarding, and product support) • Scope, build and test automated workflows, processes and reporting capabilities to support automation of incentive compensation processes and improve business visibility • Support design projects including analysis, financial modelling, project planning, customer workshops

Topgolf is rolling out a Partnership platform strategy across sponsorships, media, and licensing - delivering impact at scale to support continued expansion and entertainment opportunities for millions of fans. As we build toward this next chapter, the Sr. Manager, Regional Partnerships will play a key role in bringing that vision to life at the regional level - identifying the right brand partners, building high-value pipeline, and closing regional sponsorship deals and Swing Suites business that drive revenue and expand Topgolf’s commercial footprint. This is a revenue-driving leadership role at the center of Topgolf's partnership business. You'll identify the right brands, develop strategic partnerships, and close five- and six-figure sponsorships and Swing Suites sales that help shape the future of Topgolf's commercial platform. Because many regional buyers are interested in both sponsorship and experiential entertainment solutions, this role is intentionally designed to sell across both offerings. Key Responsibilities Drive high-volume outbound prospecting to build and maintain a strong pipeline of regional brand partners, marketing decision-makers, and Swing Suites buyers. Prioritize outreach and pipeline development within target regional categories - the defined category focus will be established in partnership with regional and national leadership post-hire; national programs will address broader category opportunities separately. Create, package, and present regional sponsorship platforms and Swing Suites solutions that unlock revenue across Topgolf’s physical venues, digital channels, and experiential assets - while driving measurable venue traffic and delivering tangible guest benefits through partner activations. Develop compelling pitch materials and sales narratives for both regional sponsorships and Swing Suites that make the Topgolf value proposition impossible to ignore

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: The Opportunity The Senior Analyst, Operations Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed. This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more efficiently and effectively. This position will work primarily in support of our Supply Chain, Manufacturing, Warehousing, and Logistics, as well as other enabling functions across the business. What’ll You’ll Work On • Build and maintain analysis, models, or dashboards to support process optimization, forecasting, capacity planning, economic optimization, and performance management processes. • Analyze company data to identify trends, issues, and opportunities for improvement. Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives. • Evaluate the economic and/or operational impact of new products and/or strategies. Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing. • Perform ad hoc reporting and analysis, as needed. • Support multiple business units and supporting functions in making key strategic decisions. Liaise cross-functionally beyond primary internal customer group; including, but not limited t

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Hasbro is building the next generation of digital capabilities, with S/4HANA at the core of our global transformation. We are seeking a Senior Order-to-Cash Functional Lead to own and advance our S/4HANA OTC landscape. This role is not transitional; it is designed for a leader who will define future-ready processes, drive standardization, and shape how we deliver exceptional customer, retail, and partner experiences worldwide. You will serve as the primary strategist and design authority for OTC business processes, ensuring they leverage modern S/4HANA functionality and align with Hasbro’s evolving digital, D2C, and B2B strategies. What You’ll Lead Act as the global owner for S/4HANA OTC processes, championing adoption of standard capabilities over legacy ECC approaches. Define and maintain global OTC process standards, policies, and best-practice designs. Drive continuous improvement across order management, pricing, ATP, delivery execution, billing, and credit management. Support Hasbro’s global digital roadmap across Direct-to-Consumer and Business-to-Business channels. Solution Design & Delivery Translate business strategies into scalable, S/4HANA-native OTC solutions. Lead functional design sessions, model future-state processes, and educate stakeholders on S/4 capabilities. Oversee configuration, enhancements, and testing activities, ensuring high-quality delivery. Coordinate User Acceptance Testing for OTC initiatives. Cross-Functional Collaboration Partner with Finance, Materials Management, Invent

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. As our brands scale globally, social isn't a support channel, it's where discovery, conversation, and demand are created. We're building a social creative engine designed to move at the speed of cu

About the Team The Real Estate & Workplace (REW) team creates and operates the workplaces and services that help OpenAI employees do their best work. Within Workplace Experience, Transportation connects our global office network through programs designed around employee needs, local conditions, and operational excellence. About the Role As Global Transportation Program Sr. Manager, you will own the strategy, expansion, and day-to-day performance of OpenAI’s employee transportation programs. You will make it easier for employees to get to and between our workplaces through reliable, accessible, and cost-effective commuting options. We’re looking for a builder who has launched and scaled employee transportation programs across countries in a fast-growing organization. You will translate our global workplace expansion plans into a transportation roadmap, establishing the systems, vendor partnerships, and operating practices needed to support new markets and growing offices. You’ll balance global consistency with local needs, creating repeatable approaches that enable local teams to deliver reliable service as the company scales. Location and work model : San Francisco, CA based, with required travel up to 10% to our global offices. This role will be in office Monday - Wednesday, with the option to work from home Thursdays and Fridays. In this role, you will: Own a global transportation expansion roadmap aligned with office openings, headcount growth, and changing commute demand. Prioritize investments, forecast capacity and costs, and lead launches from market assessment through operational readiness and ongoing service delivery. Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits, and EV charging. Determine the right service mix for each market based on employee needs, local infrastructure, accessibility, and cost. Build a scalable operating model across regions, including repeatable launch pla