Sr Engagement Manager Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring an Sr Engagement Manager for our Frontier Engineering team. The Frontier Engineering team turns Snowflake's mission of mobilizing the world's data into concrete outcomes inside customer environments. In this role you lead both the business growth and the delivery success of Frontier Engineering across your region, owning the full cycle from opportunity creation through scoping, contracting, delivery, and continued growth, and acting as a trusted advisor who balances customer business outcomes with cloud data strategy. AS AN SR. ENGAGEMENT MANAGER AT SNOWFLAKE, YOU WILL: Own accountability for Frontier Engineering quarterly bookings, consumption, and utilization targets across your assigned accounts and region, as part of the broader account team Partner with Account Exe

CSQ128R11 The Engagement Manager is responsible for helping customers accelerate value through adoption of the Databricks platform, working with them to Strategically solve, build and sell Programs delivered by our Forward Deployed Engineering Team. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning our FDE and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners, Support and Product Teams on campaigns, programs and content to position and sell engagements that solve our Customers most complex business problems. You will report to the Director, Forward Deployed Engineering. The impact you will have Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission. Collaborate with the sales counterpart and engage early in the sales process to understand the customer’s needs, business and definition of success, ensuring expectations are exceeded in delivery and valued solutions are developed. Identify opportunities for new services by understanding potential new Business use cases and articulating the business value of upselling or extending services. Develop commercial models, including leveraging Databricks and partner investment vehicles, to address customer budgetary constraints. Full accountability for meeting or excee

CSQ227R247 The Engagement Manager is responsible for helping customers accelerate value through the adoption of the Databricks platform working with them defining and orchestrating the required engagement to ensure success. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners Support and Product Teams on campaigns, programs, and content. You will report to the Sr. Director, Professional Services The impact you will have: Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services Develop commercial models including leveraging Databricks and Partner investment vehicles to help address our customer budgetary constraints for success. Performs as the Engagement Manager in th

CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collab

CSQ227R220 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in the Financial Services sector for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration b

CSQ327R29 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. LEAD. STRATEGIZE. TRANSFORM. Summary Frontier Engineering's mission is to engineer guaranteed customer outcomes on Snowflake, the trusted control plane for AI-first business. We bring Snowflake engineers, AI specialists, and industry experts together with customers to modernize their data foundations and put AI into production, delivering measurable ROI in weeks and months, not quarters and years. We operate through two transformation engines: Data Transformation, which helps customers migrate, modernize, consolidate, and govern the data foundation that AI depends on; and Agentic Transformation, which helps customers build agents, intelligent applications, and AI-powered workflows that reimagine how their business runs. As our first Engagement Manager based in New Zealand, you will b

CSQ227R265 The Sr. Engagement Manager delivers measurable impact for our Public Sector customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments. The impact you will have: Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals. Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries. Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects. Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings. Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements. What we look for: 10+ years of leadership experience in Professional Services. Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments. Proficient thought leadership, increasingly viewed as an external expert in the industry. Participate in the hiring process to attract top-tier talent. Expertise in Databricks architecture, ecosystem, and strategic account planning. Ab

CSQ127R318 As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases Work with engagement managers to scope variety of professional services work with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Provide an escalated level of support for customer operational issues. You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the t

CSQ127R318 As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead. The impact you will have: You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases Work with engagement managers to scope variety of professional services work with input from the customer Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Provide an escalated level of support for customer operational issues. You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the t

CSQ128R8 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI a

CSQ427R397 As a Sr Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and

Req ID: CSQ427R251 Location: Tokyo, Japan As a Sr. Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, de

CSQ227R258 As a Forward Deployed Engineer (FDE), you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks Platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get the most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specifications with exceptional customer empathy. Location: San Francisco Bay Area Preferred This role is San Francisco Bay Area-focused. We're looking for someone who is based in the San Francisco Bay Area, willing to relocate or able to travel to the area at least one week per month to spend meaningful time with customers and the team. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, de