Sr Technical Account Manager Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking a Sr. Director, Global GTM Recruiting to define, drive, and own the talent acquisition strategy across our entire Global Go-To-Market (GTM) organization including Sales, Customer Solutions, Customer First, Enablement, and Alliances & Partners. You will be responsible for getting close to the business, spotting problems early, and driving hiring with urgency. We need a business partner who understands where GTM is headed and can turn that into a hiring plan. The Sr. Director of Global GTM Recruiting will lead a multi-tiered global recruiting team responsible for aggressive scaling across the Americas, EMEA, and APJ. As a talent partner to the Chief Revenue Officer (CRO) and GTM global senior leadership team, you will be responsible for fostering a culture of operational rigor, modern AI enablement, and proactive talent pipelining, while holding the global team accountable to critical velocity metrics, quality of hire benchmarks. You will play an instrumental role in shaping our global employer brand and orchestrating a best in class hiring journey that secures industry leading talent at scale. This is a hybrid role based in the San Francisco Bay Area, requiring 2 days per week in our San Francisco office. Role Bring strong GTM recruiting judgment. Understand the talent market, challenge assumptions, and help leaders make good hiring decisions. See around corners. Identify capacity or hiring problems before they become urgent, and come with

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. We’re looking for a Sr. Restaurant Business Partner to join our team! This person will play a pivotal role in building trusted and deeply strategic partnerships with ezCater’s enterprise restaurant partners, building shared growth goals for each partner that are grounded in exceptional operational performance, a streamlined offering, and optimized exposure. In this role, you will bring the ezCater opportunity to life for our partners, navigating and translating their needs, capabilities, and strategic priorities to deliver mutual success. What You'll Do: Strategic Partnership & Relationship Management Establish rapport and build trust with contacts at all levels within a portfolio of ezCater’s enterprise restaurant partners. Understand and translate each partner’s unique business to the ezCater opportunity, creating and implementing strategies for exceptional customer experiences and shared growth. Proactively assess, validate, and optimize partner performance on an ongoing basis - your relationships will be strong enough to support joint problem solving. Translate strategic priorities into clear, actionable direction for stakeholders from C-level decision makers to individual store managers, building alignment and accountability throughout the partner organization. Analytics, Insights & Operational Expertise Lead as a subject matter expert on partner-facing and internal operational metrics, as well as partner-specific nuances that may impact metrics (e.g., integrations, co

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a high-impact Senior Software Engineer in Test (Sr. SET) to join our QA Core Team. In this role, you will partner closely with Infrastructure, Release Engineering, and Development teams to drive high availability, build scalable test automation, and optimize CI/CD release pipelines. You will take ownership of release-based testing, system observability, and automation services to ensure that weekly software releases are delivered seamlessly and with high quality across mission-critical systems. Key ResponsibilitiesTest Automation & System Quality Design, implement, and maintain scalable test automation frameworks for both server- and client-side systems using Java, TestNG, JUnit, and Selenium. Develop and execute comprehensive end-to-end and system test plans to validate new software changes against existing customer deployment patterns. Set up and manage automated test configurations, lab environments, and containerized test setups using Docker. Perform release-based validation, ensuring full compatibility, high availability, and uptime across weekly deployment cycles. CI/CD Pipeline Maintenance & Optimization Troubleshoot, debug, and optimize CI/CD pipelines (Jenkins, GitHub Actions, CircleCI, Buildkite) to reduce test execution times and eliminate flaky builds. Manage and optimize Maven-based build structures, dependency management, and automated release workflows. Write operational automation scripts using Python, Bash, or Gro

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for an Executive Assistant to support (2) of Figma’s Sr. Directors, Sales - LATAM + DACH. This role strategically manages the day-to-day administrative and operational needs of the LATAM + DACH businesses, while also contributing significantly to projects and initiatives that help drive the company’s priorities. We are looking for an experienced Executive Assistant who has supported at a VP level in complex global markets. This is a full-time role based in our São Paulo hub and requires fluency in both Portuguese and English. What you’ll do at Figma: Manage Sr. Directors’ calendars, meetings, expenses, and business travel arrangements Brief and prepare Sr. Directors ahead of key meetings, calls, and events, including confidential reports and materials Coordinate Senior Management meetings, including agendas, materials, action items, and follow-up Lead planning and execution of monthly and quarterly meetings and in-person leadership offsites, coordinating content, slides, venues, and stakeholders Build executive materials using Figma, Figma Slides, and FigJam Act as a key liaison between Sr. Directors, their leadership teams, and the wider LATAM + DACH teams Work alongside the Sales EA team and greater EA team to provide some support for logistics of internal events, team offsites and external events Evolve and create processes for efficiency and global alignment We'd love to hear from you if you have: 4+ years of experience in an administrative or support role Fluent in both

Senior Designer, Portfolio At Kraft Heinz Design, we believe creativity has the power to make ideas unforgettable. We're looking for a Senior Designer to join our Portfolio Team and help shape the visual expression of seasonal campaigns across some of the world's most iconic brands. This role sits at the intersection of brand, retail, and shopper experience. Working alongside the Kitchen, Creative Directors, Art Directors, Copywriters, and Strategists, you'll develop the visual systems that bring big ideas to life—from campaign identities and brand guidelines to immersive in-store experiences. This role reports directly to the Head of Design at Kraft Heinz. This is more than a design execution role. We're looking for a Sr. Designer who thinks strategically, crafts beautifully, and understands how a single creative idea can come to life seamlessly across retail, shopper marketing, and every consumer touchpoint. What You'll Do Lead the design development of seasonal “Portfolio” campaigns across Kraft Heinz brands. Create campaign visual identities, design systems, and comprehensive brand guidelines that enable ideas to scale consistently across retail and marketing channels. Design engaging retail experiences, including point-of-sale materials, merchandising, displays, environmental graphics, packaging extensions, and promotional assets. Partner closely with Creative Directors, Art Directors, Copywriters, Strategists, Brand Teams, and Retail Marketing to transform big creative ideas into exceptional visual experiences. Build flexible design toolkits that can be adapted across multiple retailers, brands, and seasonal campaigns while maintaining creative consistency. Ensure every execution balances world-class creative with retail realities, shopper behavior, production requirements, and speed to market. Champion design craft through exceptional typography, composition, color, and attention to detail. Present design work with confidence, clearly articulating the strateg

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced Business Development Representative to generate sales pipeline and drive revenue growth across Southeast Asia. You'll self-source outbound opportunities into named Commercial and Large Enterprise accounts, qualify inbound demand, and set the tone for the sales cycle. You will work on a hybrid basis from Singapore and will be reporting to the Sr. Manager, Business Development based in Australia. You Will: Own a named account list across SEA, building territory and account plans jointly with your Account Executives Self-source the majority of your pipeline through proactive outbound prospecting Independently identify target companies and buying-group contacts, and decide the outreach approach across email, LinkedIn, phone and our intent and enrichment tooling Qualify inbound enquiries from your accounts and route them into the right sales motion quickly Multi-thread into senior stakeholders up to VP and C-level, holding credible business-level conversations Build, run and iterate your own outbound sequence campaigns in our sales engagement platform Apply a structured qualification framework to qualify, disqualify and hand over opportunities cleanly Act as the outbound reference point for the Singapore market, feeding messaging, objection and win/loss insight back to the wider APJ sales development team Deliver against a quarterly target for qualified meetings and sourced pipeline, with full activity documented in Salesforce Operate independently in a remote, cross-timezone team, r

The Role: The Handbags, Swim & Jewelry Merchant is a collaborative and entrepreneurial role focused on the end-to-end development of emerging categories at Reformation. This is an exciting opportunity to drive incremental growth through the curation of seasonal lineplans, omni-channel buying, trend analysis, and product strategies developed in partnership with the Sr. Director of Merchandising. The Handbags, Swim and Jewelry Merchant partners closely with a variety of cross-functional teams to ensure the product vision translates across all channels. The ideal candidate will be analytical, organized, and data-driven, with excellent communication skills and an ability to combine complex analysis with market knowledge to produce actionable recommendations. What You’ll Do: Own the seasonal line plan, including style count, SKU architecture, color/material strategy, and price tiering in line with category financial targets Manage pricing architecture, including margin targets and competitive positioning Analyze daily, weekly, and seasonal performance by style and SKU; deliver clear hindsights and actionable recommendations that shape future development Keep a consistent pulse on the competitive landscape, from contemporary to luxury, and translate market insights into line evolution Partner closely with Design, Product Development, Materials, and Production teams to align product execution with commercial intent, calendar milestones, lead times, cost targets, and sustainability standards Act as the customer expert, ensuring a strong balance of commercial and trend-right attributes Collaborate with Planning on buy depth, open-to-buy alignment, and inventory strategy, including receipt flow and reorder logic Work with Wholesale to shape channel-right assortments and support market appointments and bookings analysis Partner with Marketing and Customer teams to drive launch visibility and full-price sell-through on key styles What You'll Need: 4–7 years of m

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate , throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact: As a Senior Clinical Data Manager (Sr. CDM) you will independently act as a study lead and are responsible for the oversight, maintenance, and management of clinical trial database(s) for assigned projects through the full data management process life cycle. You are viewed as the CDM expert and will serve as the primary liaison between eClinical personnel and Sponsor personnel. You will create and oversee the database design specifications, validation, maintenance/data cleaning, and closeout activities of project-specific clinical trial databases. As a Senior Clinical Data Manager, you may delegate tasks/responsibilities to multiple team members in multiple projects. You will provide ongoing project oversight to ensure proper planning and timely completion of high-quality Sponsor deliverables. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Primary representative for eClinical Solutions and sponsor data

Department: HR Reports To: Head of People & HR, IGNA Employment Type: Full-Time Salary : $100,000-$130,000 About the Role The People Experience Partner owns the design, delivery, and continuous improvement of programs that shape the employee experience across the full employee lifecycle. This role leads the organization's employee listening strategy, including the annual Energage engagement survey, and turns results into clear insights and measurable action plans in partnership with people leaders. It blends program management discipline with HRBP partnership experience, sitting alongside the Talent Management team with a close working relationship to the HRBP function. This role does not own a client group; the HRBP and Sr. HR & People Manager hold primary relationship ownership across the org. Instead, the People Experience Partner builds the programs, data, and frameworks that HRBPs and leaders use to guide their teams. This means moving quickly, working through ambiguity, and championing people-first initiatives that shape how employees experience their roles, their teams, and the company overall. You thrive in a changing environment where the best ideas win, and you are comfortable with change, ambiguity and authorship of how the People Experience Partner is embedded in the business. You're skilled at helping the organization navigate difficult conversations, bringing the creativity and experience needed to influence how each person feels about their role, their team, and the company's direction. What You'll Do: Employee Listening & Engagement Lead end-to-end administration of the organization's employee engagement surveys (including survey timeline, partnering with Comms Partner, and completion-rate tracking). Analyze survey results to identify themes, trends, and root causes across teams, departments, and demographic cuts; translate raw data into digestible, actionable insights for lead

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re looking for a Manager/ Sr. Manager to lead Finance Analytics—redefining how Finance leverages data, automation, and AI to operate at scale. This role sits at the intersection of analytics engineering, data product development, and applied AI, and is responsible for building both the team and the systems that power next-generation Finance. You won’t just deliver dashboards—you’ll lead the development of scalable data products, intelligent workflows, and AI-driven applications that transform how Finance operates, makes decisions, and drives efficiency. This is a highly cross-functional leadership role requiring a balance of strategy, execution, and people leadership. You’ll partner closely with Finance, business stakeholders, and Engineering to translate ambiguity into durable, production-grade solutions. In this role, you will: Set vision and lead execution Define and drive the roadmap for Finance Analytics, aligned to business priorities and long-term data strategy. Translate ambiguous business problems into scalable data products, AI solutions, and automation initiatives. Build and lead a high-performing team Hire, develop, and mentor a team of analysts, analytics engineers, and data product builders. Establish best practices across data modeling, experimentation, an

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Senior System Analyst is an individual contributor within Enterprise Technology responsible for the configuration, release management, and operational support of Zip, our procurement and intake platform. As a Sr. Systems Analyst - Procurement you will report to the Sr. Manager of HRIS. You will partner with multiple teams, including Sourcing, Accounts Payable, Finance, Legal, and Enterprise Applications. Your partnerships will ensure Zip remains stable, well-governed, and aligned with Workday and other SaaS financial applications. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days/week. Responsibilities: Manage Zip configuration, including workflows, fields, validations, permissions, and company settings Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and compliance with governance and security standards Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes Evaluate and resolve Zip support requests, defects, and small enhancement Follow our SDLC and change control procedures to guarantee proper configuration, testing, validatio

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary: We are looking for a talented and detail-oriented Sr Data Engineer to tackle data challenges. You will design, build, and maintain critical data pipelines and datasets, supporting areas like recruiting, compensation, talent management, and learning and development. Your work will enhance data accessibility and empower the People Team and business leaders to make informed decisions with high-quality, reliable data. Key Responsibilities: Develop and maintain robust data pipelines and datasets. Build foundational data products for key business areas. Enhance self-service data capabilities for the People Team. Ensure high standards in ETL/ELT operations, data quality, and pipeline reliability. Join us to drive impactful change and support SoFi's mission of fostering a thriving workplace through data excellence. What you’ll do: Design and build production dbt models in Snowflake that integrate Workday and other People systems into well-modeled, documented datasets, including slowly changing dimensions for People history. Build and operate Airflow DAGs that ingest People systems data and orchestrate dbt runs, keeping loads reliable and re-runnable. Own data quality and observability: dbt tests, freshness checks, row-count validation, and monitoring so issues are caught before stakeholders see them.

About the Team DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. About the Role We’re looking for a Sr. Designer to help build and champion a new growth function within Superette, the Creative Studio at DoorDash. You will oversee the development of world-class design that drives conversion for the business across various channels and elevates our established Design Language System. You’ll report into the Head of Design of the Superette team within our Marketing organization. You’re excited about this opportunity because you will… Drive creative for Canada, partnering closely with Growth and Co-Marketing to accelerate testing velocity and turn insight into high-performing assets that support acquisition efficiency and sustained growth. Design and iterate performance creative across channels (email, display, social media, paid search, in-app, etc.), contributing to Canada's refresh cadence. Design for A/B testing environments to optimize creative assets for maximum engagement and conversion rates. Contribute to repeatable systems and modular asset frameworks that increase output without adding production drag — enabling faster cycles and smarter experimentation across the Canada market. Translate data insights and user feedback into actionable design strategies to enhance user engagement. Work closely with product, marketing, and brand teams to ensure

The Team + The Role Pendo’s Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments. The team helps customers understand, adopt, and expand the value they get from Pendo while creating a consistent revenue motion across prospecting, acquisition, account management, renewals, expansions, and retention. This work matters because it connects customer outcomes directly to Pendo’s long-term growth. As a Sr. Account Executive, you will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees, with secondary focus on small to mid-sized businesses. You will serve as the primary point of contact for customers in your book of business, leading net-new acquisition, account management, renewals, expansions, and churn mitigation. You will partner with Customer Success, Solutions Engineering, Legal, and Finance to deliver long-term customer value while achieving quarterly sales and retention targets. This role is based in our Raleigh office. What this looks like day-to-day Develop product expertise: Build deep understanding of Pendo’s products and how they solve customer challenges. Use that knowledge to guide discovery, shape solutions, and support both net-new and existing customer conversations. Own the full sales cycle: Manage net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies within your book of business while maintaining clear accountability across the customer journey. Generate pipeline consistently: Build consistent weekly pipeline generation in partnership with business development. Identify new opportunities across your territory and create steady momentum toward pipeline creation and bookings targets. Manage forecast and targets: Own a rolling forecast and maintain clear visibility into pipeline health. Track progress against pipeline creation, bookings, renewal, and retention goals with accuracy and discipline. Le

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do This is not your typical customer success role. As the Sr. International Customer Success Manager on Edmentum's International Services team, you will bring senior-level expertise to a dual mandate: owning a portfolio of the most complex, high-value international accounts while serving as the team's go-to leader, mentor, and escalation anchor for a talented group of Customer Success Managers. You will be the person who gets things done, focuses the team, and elevates everyone around you, all while staying deeply connected to the customers and markets that matter most. In this role you will: Own and lead a focused portfolio of strategic international accounts, serving as the senior point of contact for onboarding, implementation, adoption, and long-term success. Provide formal day-to-day leadership and mentorship to the CSM team, coaching on relationship management, tool use, and the structured execution habits that keep complex teams moving. Serve as the first line of escalation for the team, resolving the majority of complex customer and operational challenges independently and coaching team members to bring solutions, not just problems. Lead onboarding and enablement for new team members, building their confidence and competence in servicing international accounts from day one. Drive consistent adoption of customer success tools and reporting practices, using data to surface risks and continuously improve service delivery across the team. Represent Edme