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Sr Technical Support Engineer Jobs

1,104 active opportunities Β· Updated for October 2026

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Explore current sr technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Baseten
πŸ“ San Franciscoβ€’ Full-time
1mo ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Finance team. This role is ideal for someone with 3 - 4 years of experience across investment banking, venture capital, private equity and/or strategic finance who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience in strategic finance is a plus, but not required. You’ll work closely with Finance leadership and partner cross-functionally across the Finance leadership team. THE RESPONSIBILITIES Support company-wide financial planning, forecasting, and budgeting processes Build and maintain operating and financial models across revenue, infrastructure costs, hiring, and strategic initiatives Help prepare board materials, investor updates, and fundraising analyses Partner with business leaders to evaluate investments, acquisitions, pricing, growth initiatives, and operational tradeoffs Analyze consumption and infrastructure metrics including ARR, gross margin, usage trends, retention, and efficiency metrics Drive ad hoc strategic projects including market analysis and scenario planning Improve financial reporting processes, dashboards, and operational rigor as the company scales Act as key data and modeling lead on reporting and analysis Assist with finance operations, procurement, and vendor management as needed Work cross-functionally to turn ambiguous business questions into

sqlrestmachine learning
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Mongodb
πŸ“ Irelandβ€’ Full-time
1mo ago

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhereβ€”on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB seeks a highly motivated individual to join our Global Deal Strategy function. This position will play a key role in enabling large, strategic opportunities to provide critical support to the Global Sales organization. In collaboration with our Sr. Director, you will help drive efficiencies, profitability, and stronger controls. This is a tremendous opportunity for someone who enjoys the challenge of working and leading an outstanding team in a high-growth environment and is steadfast in their pursuit of excellence. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities Be a critical member of the Global Team, acting as a key enabler for non-standard and complex deals, with a focus on engineering sophisticated deals to add business value Optimising deal cycle times, improving revenue, margin, and market share in line with business priorities Driving cross-functional and cross-solution collaboration, ensuring adherence to operational guidelines and revenue recognition requirements Be curious and creative when considering sales cycle and quote-to-cash timelines, with a view to improving

mongodbawsazure
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R
Robinhood
πŸ“ Denver, NY; Westlakeβ€’ Full-time
1mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Financial Crimes Team at Robinhood works across multiple verticals to protect our customers and ensure strict compliance with all relevant Anti-Money Laundering (AML) and Sanctions regulations. As our team of passionate professionals continues to evolve the program, we are intensely focused on leveraging innovative thinking, advanced analytics, and cutting-edge technology to build a best-in-class Financial Crimes Program. As the Senior Specialist, Model Validation & Analytics, you will play a key role in this mission by executing the validation, testing, tuning, and optimization of various transaction monitoring and filtering programs across Financial Crimes. You will partner closely with the AML Surveillance Team, engineering partners, and cross-functional verticals to ensure our financial crimes models and systems are accurately implemented, rigorously evaluated, and effectively calibrated to meet the diverse regulatory requirements of our domestic and international lines of business. This role is based in our Denver, CO, New York, NY, or Westlake, TX office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power

pythonvuesql
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About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end β€” from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition β€” you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

PE
1mo ago

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for someone who enjoys solving business problems, is curious about customer behavior, and can convert data into actions that drive business outcomes. As part of the Lending team, you will work across the entire Lending journeyβ€”from customer targeting, acquisition and partner performance to operations, customer experience, and business growth. You'll work closely with Product, Risk, Marketing, as well as Lending Partners to identify opportunities, influence decisions, and execute high-impact initiatives. What You'll Do Own and solve high-impact business problems across the digital lending journey. Identify opportunities to improve customer acquisition, conversion, partner performance, and operational efficiency. Develop customer segmentation frameworks to drive targeted acquisition, engagement, and conversion strategies. Work with lending partners to understand business performance, identify bottlenecks, and drive improvements. Analyze customer journeys across digital and assisted channels, including call center interactions, to improve customer experience and business outcomes. Design and measure experiments, new initiatives, and process changes, and translate learnings into scalable solutions. Develop business dashboards and performance metrics that enable faster and better decision-making. Bring fresh ideas by combining customer insights, market trends, and data to unlock new growth opportunities. Partner with cross-functional teams to drive execution from idea to implementation. Present clear, data-backed recommendations to senior leadership and influence strategic decisions

pythonsqlgit
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