Business Analyst – Retail Energy Location: Washington D.C. | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements Develop business requirement documents, user stories, and functional specifications Analyze current vs. future state processes and identify improvement opportunities Create process models, data models, and business architecture documentation Produce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care) Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience producing structured consulting deliverables and documentation Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Exposure to wholesale energy, settlements, or trading Familiarity with project delivery methodologies and lifecycle management Experience contributing to business cases, proposals, or pre-sales activities Basic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, tra
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Business Analyst – Retail Energy Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent Shape the future of retail energy by translating complex business needs into impactful technology solutions. The Role As a Business Analyst specializing in Retail Energy, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, industry knowledge, and the ability to deliver high-quality consulting outcomes. What You’ll Do Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements Develop business requirement documents (BRDs), user stories, and process models to support solution design Analyze current and future state processes to identify gaps and recommend improvements Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions Produce high-quality deliverables including reports, presentations, and consulting documentation What We’re Looking For 4+ years of experience as a Business Analyst, ideally within Retail Energy Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market) Strong skills in requirements gathering, process mapping, and stakeholder engagement Experience working in consulting or professional services environments preferred Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar Bonus Points For Experience across broader energy domains such as wholesale, settlements, or utilities Exposure to business case development and consulting methodologies Familiarity with data modeling or basic scripting Experience contributing to reusable consulting assets (e.g., templates, frameworks) Advanced degree i
Business Analyst – Cyber Security (Privileged Access Management) Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent Help organizations strengthen cyber resilience by translating business needs into secure identity and access management solutions. The Role As a Business Analyst within Capco's Cyber Security practice, you will work with leading financial services and energy clients to deliver Privileged Access Management (PAM) transformation initiatives. You will partner with business and technology stakeholders to gather, analyze, and document requirements while supporting the enhancement and adoption of enterprise PAM capabilities. This role is ideal for someone who enjoys bridging business objectives with cybersecurity solutions that improve governance, operational efficiency, and risk management. What You’ll Do Facilitate stakeholder workshops to capture, analyze, and document current and future state Privileged Access Management processes and business requirements Develop high-quality business requirements documents (BRDs), functional specifications, user stories, and process documentation to support solution delivery Collaborate with security, infrastructure, application, and business teams to support application onboarding, solution design, and implementation activities Coordinate testing activities, including User Acceptance Testing (UAT), and support successful deployment and business adoption of PAM capabilities Produce clear project deliverables, status reports, presentations, and stakeholder communications while ensuring alignment between business objectives and technical solutions What We’re Looking For 2+ years of experience as a Business Analyst, ideally supporting cybersecurity, identity management, or enterprise technology initiatives Experience gathering, analyzing, and documenting business, functional, and data requirements while managing stakeholder expectations Strong facilitation, communication, and presentati
Business Analyst – Retail Energy Location: New York, New York (Hybrid) | Practice Area: Business Consulting | Type: Permanent Support retail energy transformation by translating complex business needs into effective technology solutions. The Role As a Business Analyst specializing in Retail Energy at Capco, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, consulting experience, and deep understanding of retail energy processes. What You’ll Do Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements Develop business requirement documents (BRDs), user stories, and process models to support solution delivery Analyze current and future state processes to identify gaps and recommend improvements Collaborate with stakeholders and technical teams to translate business needs into system solutions Produce high-quality deliverables including reports, presentations, and consulting documentation What We’re Looking For 4+ years of experience as a Business Analyst, ideally within Retail Energy Experience with CIS/Billing, EDI, Customer Care, Sales, or C&I/Mass Market products Strong skills in requirements gathering, process mapping, and stakeholder engagement Experience working in consulting or professional services environments preferred Experience with Complex Billing is a plus Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar Bonus Points For Experience across energy domains such as wholesale, settlements, or utilities Exposure to consulting methodologies such as business case development or process optimization Familiarity with data modeling, business architecture, or basic scripting Experience contributing to re
About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! The Role As an Applied AI Engineer, you’ll research and utilize state-of-the-art Gen AI and machine learning (ML) techniques to successfully deliver solutions to our customers. You will work directly with our customers to understand their business and technical needs and design and deliver AI solutions to solve them. You will also help define Snorkel’s Applied AI tooling by translating repeatable real-world challenges into reusable solution recipes, workflows, best practices, and platform-level capabilities that become part of Snorkel’s next generation of AI tooling. We move fast and are constantly prototyping and innovating new ways to deliver value to our customers. This position is ideal for someone who enjoys solving complex problems, bridging the gap between AI technology and business value, working directly with customers, keeping up-to date with AI research, and standardizing bespoke solutions into internal recipes and staying naturally curious about the infrastructure that underpin the Applied AI stack end-to-end. Main Responsibilities Partner with customers to build and deploy impactful Gen AI and machine learning solutions, from use case scoping and data exploration to model development and deployment. This will involve designing custom approaches using state-of-the-art tools, with the goal of delivering real business value and informing the evolution of Snorkel’s tooling. Develop and implement state of the art AI systems such as retrieval-aug
About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. About the Role As an Agent / AI Engineer , you will build the AI layer of the GCC Intelligence Platform—the conversational agent users interact with. You will own grounding, retrieval, persona routing, session state, and permission-aware querying so the agent stays accurate, secure, and tenant-safe. What You’ll Do LLM & Agent Integration Integrate LLM APIs (e.g., AzureOpenAIor equivalent) for conversational workflows. • Build a grounding layer that anchors responses to real platform data (not model guesses). • Maintain prompt templates across multiple personas and use-cases. Retrieval, Permissions & Security Boundaries Implement intent classification and persona routing to the right KPI views. • Build the API
Role Purpose: The Senior Customer Success Manager will own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will bring deep expertise in fraud, identity, and compliance to help customers design optimal identity strategies and realize measurable risk reduction outcomes. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer achieves. You will work closely with Account Managers on renewal and expansion, with the implementation team during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially-minded, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is a significant opportunity to shape how Jumio’s customer success motion operates going forward. Responsibilities: Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing
The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R
P-1584 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Lakebase enables teams to deliver applications faster with an optimised database developer experience, integration with the lakehouse, and simplified operations. It provides a managed Postgres transactional layer for application state and workloads that combine operational data, analytics, and AI. You'll join as one of the founding leaders building out both the Lakebase product and our London presence. This is a Tech Lead Manager role: a hands-on technical leader who guides a small team of around five engineers while staying deep in the engineering work. You'll spend the majority of your time hands-on — driving architecture and design, solving the hardest problems in your team's projects, aligning with partner teams on dependencies, and writing code — and the rest leading and growing the engineers around you, who will report directly to you. It's role for a strong senior engineer who wants to lead a team and take on people management without stepping away from the technical work. The team you will lead (one of): Lakebase Platform Reliability (LPR) — Constantly evolve Lakebase reliability: cross-functional infrastructure, observability, SLI/SLO definition and measurement, and higher operational efficiency without humans-in-the-loop, for both internal and customer-facing systems, by building AI-powered automation and serv
JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i
About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building an AI powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains. The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale. About the Role We’re looking for Software Engineers who're passionate about blending production-ready platform architecture with new tech and new paradigms. You’ll push the boundaries of OpenAI’s newest technologies to enable interactions and automations that are not only functional, but delightful. We value proactive, customer-centric engineers who can get the foundational details right (data models, architecture, security) in service of enabling great products. In this role, you will: Own the end-to-end development lifecycle for new platform capabilities and integrations with other systems Collaborate closely with engineers, data scientists, information systems architects, and internal customers to understand th
CSQ427R351 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Senior Scale Solution Engineer, you are a technical anchor for our scaled customer motion, advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production. You independently take on complex engagements and build and improve AI-augmented workflows that enable the whole team to deliver high-quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by independently owning engagements across their lifecycle. You will be the go-to expert on the Databricks Data + AI Platform, owning technical direction and building reusable AI-augmented workflows. You will work directly with multiple customers concurrently and set the quality bar for the team. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 4+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Deep knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP; familiarity with more than one is a plus. Knowledge of AI-driven development with programming languages like Python or SQL, including building and extending AI-augmented workflows. Understanding of the end-to-end data analytics and data engineering workflow, and their trade-offs. Excellent time management and prioritization skills. Bonus: Experience building AI tooling and automation, consulting or pre-sales, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — in
CSQ327R201 At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Scale Solution Engineer, you play a critical role in advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production, by building and working with AI-augmented workflows that enable one engineer to deliver quality guidance at scale. The impact you will have: You will ensure customers have an excellent experience by providing technical assistance across their lifecycle. You will become an expert on the Databricks Data + AI Platform and guide customers in making the best technical decisions through AI-augmented workflows. You will work directly with multiple customers concurrently to provide technical solutions. What we look for: Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks Data + AI Platform. Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience. 1+ years of experience in a technical role, preferably in the Data, AI, or Cloud field. Knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP, is required. Knowledge of AI-driven development with programming languages like Python or SQL. Understanding of the end-to-end data analytics and data engineering workflow. Excellent time management and prioritization skills. Bonus: Experience in consulting or pre-sales roles, or with agentic solutions. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquar
About the Team The Commercial Operations team is part of the Sales Strategy and Operations organization and plays a unique role in accelerating deal velocity while maintaining deal accuracy and compliance. We partner closely with sales across all lines of businesses to help close deals faster, more efficiently, and accurately. As part of the Commercial Operations team, the Senior Associate will have the opportunity to define, operationalize, measure, and scale the future state of how our team partners with and deliver impact to sales. About the Role As a Senior Associate on the Commercial Operations team, you will play a critical role driving the current and future state success of our team and the sales business. In this role, help build and execute our team strategy, own team capacity planning, be the subject matter expert on our data, generate deep insights and recommendations on how to improve deal velocity and accuracy, and own the delivery of projects and programs that impact sales across all lines of businesses. You’re excited about this opportunity because you… Analyze - Harness data through CRM reports, SQL, spreadsheets, and AI (e.g. Claude, Chat GPT) to convert data into insights into action Strategize - Conduct deep dives to products recommendations, define and quantify problem statements, and take a structured approach to solving problems Collaborate - Build strong relationships with a wide array of partners and stakeholders and help connect dots between teams and influence decision making Execute - Get things done to deliver impact through scrappy and/or structured methodologies Inform - Communicates the right things to the right people at the right level and the right time You’re excited about this opportunity because you… You have a Bachelor’s degree or higher You have 3+ years of experience in management consulting, tech, strategy, business operations or related experience; high-growth or experience in a technology company preferre
About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains. The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale. About the Role We’re looking for a Backend Software Engineer to help architect and scale the infrastructure that powers our knowledge systems. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. In this role, you will: Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with product, research, and engineering teams to integrate OpenAI mode
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