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Support Associate Kundenservice Mitarbeiter Jobs

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Affirm
📍 United States• Remote
3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role The Chief of Staff to the SVP of Product is the strategic thought partner and proxy to the leader. The role exists to scale the product leadership function: by anchoring on the leveraged people problems most central to the org, by owning the external product narrative end-to-end, and by being on point for strategic bets that need a single accountable owner (ex: AI enablement, special projects). The end goal is a healthy Product org with pillar leads running independently at high quality, decisions made with less latency, and a clearer story about where Product is going, and why. What you’ll do Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks (broken hiring funnels, attrition signals, single points of failure) with proactive solutions Partners with Technology Operations function to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year Own headcount planning and budget management alongside the Finance and HR Busin

REMOTEaifinanceHR
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OpenAI
📍 San Francisco• Full-time• Remote• $234K – $295K/yr
3mo ago

About the Team OpenAI's Strategic Sourcing team helps the company scale responsibly, efficiently, and at speed. We partner with leaders across Engineering, Research, IT, Systems, Finance, Legal, and other teams to shape commercial strategies, negotiate critical agreements, and build resilient supplier ecosystems. Our work connects technical strategy, commercial judgment, financial discipline, and execution in support of OpenAI's mission. About the Role OpenAI is seeking a Strategic Technology Negotiations Lead to personally lead some of the company's most complex and consequential technology negotiations. This is not a people manager role. It is a senior strategic IC operator role for an expert negotiator who wants to remain close to the work and personally drive high-impact outcomes. We are especially interested in leaders who have managed teams and are intentionally seeking an individual contributor role where their impact comes through judgment, influence, and direct ownership. Rather than owning a fixed category, you will be deployed against high-priority opportunities where deal complexity, commercial stakes, executive visibility, or time pressure require exceptional negotiation leadership. Your initial focus will include data platforms and infrastructure, including data lake and lakehouse technologies, observability, and enterprise SaaS, with flexibility to work across other strategic technology areas. You will lead negotiations from strategy through execution, aligning decision-makers and driving agreements to closure. Many of these negotiations exist within broader supplier and partner ecosystems. You will look beyond the immediate transaction to account for interconnected cost, equity, revenue, partnership, risk, and long-term strategic implications. Success requires strong economics, sound judgment under pressure, executive credibility, and the ability to bring stakeholders with you through difficult decisions. This role is based in San Francisco, CA. We u

REMOTEartificial intelligenceaifinance
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Bolna AI
📍 Bengaluru• Full-time
3mo ago

At Bolna, we’re building tools that change how businesses leverage voice AI. We’re looking for a Software Engineer to build reliable, scalable systems that power millions of production conversations across languages, industries, and telephony environments. This is a high-impact, high-ownership role where you’ll work on core platform problems across distributed systems, real-time communication, developer infrastructure, and customer-facing products. Our team includes IIT alumni with experience at Bain, Atlassian, Uber, Zomato, and LinkedIn, and is backed by leading investors. Responsibilities Build systems that operate at scale: Design and build backend services that support high-volume, real-time voice AI conversations with strong reliability, performance, and fault tolerance. Own features end to end: Take problems from product requirements and technical design through implementation, testing, deployment, monitoring, and iteration. Improve platform reliability: Build systems that are observable, resilient, and easy to debug. Identify bottlenecks, reduce failure rates, and improve system availability. Work on real-time infrastructure: Solve problems across telephony, streaming audio, webhooks, queues, scheduling, concurrency, and low-latency communication. Build for developers and customers: Improve APIs, SDKs, integrations, dashboards, and internal tools that make the Bolna platform easier to use and operate. Raise the engineering bar: Contribute to technical design reviews, code quality, testing standards, documentation, incident response, and engineering best practices. Required Skills Strong engineering fundamentals: Solid understanding of data structures, algorithms, databases, networking, operating systems, and distributed systems. Backend development experience: 2+ years of experience building and operating production backend systems using Python, Go, Java, Node.js, or a similar language. Production ownership: Experience shipping software to production and own

pythonjavanode.js
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Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Immigration Operations Specialist (IOS) Onsite | Full‑Time | Cincinnati, OH Build a Career in Immigration Operations The Immigration Operations Specialist (IOS) plays a vital role in supporting employment‑based immigration cases by providing hands‑on administrative and case support to Envoy Global’s affiliate law firm. This is a great opportunity to build foundational skills, work with cutting‑edge legal technology, and grow within a collaborative operations team. Are you detail‑oriented, organized, and interested in immigration or global mobility? What You’ll Do Prepare correspondence, filings, and mailings for immigration petitions Scan, upload, and manage sensitive case documents with accuracy and care Support standard immigration case types under the guidance of senior specialists Maintain accurate case updates and notices in Envoy’s platform Perform quality checks to ensure work meets accuracy and compliance standards Assist with online applications and client document intake Use AI and automation tools to improve efficiency Support high‑volume projects such as H‑1B cap season and other peak periods What You Bring High School Diploma required 2+ years of administrative or clerical experience in a corporate environment Comfort handling confidential, time‑sensitive information Basic proficiency in MS Word, Excel, and Outlook Strong attention to detail and excellent organizational skills Clear written and verbal communication skills Genuine interest in immigration, global mobility, or legal operations Additional Details Must work onsite In Cincinnati, OH five (5) days per week Flexibility to work overtime during high‑volume periods Ability to lift up to 25 lbs and work at a computer for extended periods Why Envoy Global You’

Occupational Therapist Location: Hillingdon Contract: Permanent (Term-Time Only or Full-Time options available) Hours: 37.5 hours per week, Monday to Friday, 8:30 AM - 4:30 PM Salary: Up to £53,200 FTE DOE + £5,000 Welcome Bonus Our client is seeking a passionate and dedicated Occupational Therapist to join their multidisciplinary clinical team. This is an exciting opportunity to work within a specialist educational setting, supporting children and young people with Autism, SEMH needs, developmental trauma, and neurodiverse profiles to achieve positive outcomes and greater independence. Key Responsibilities: Deliver specialist Occupational Therapy assessments and interventions tailored to individual pupil needs. Manage and develop an Occupational Therapy caseload with support from a designated clinical supervisor and site lead. Work collaboratively with education staff, families, and multidisciplinary professionals to create positive outcomes for pupils. Provide consultation, guidance, and training to school staff to support therapeutic approaches across the setting. Contribute to person-centred therapeutic plans that promote independence, engagement, and wellbeing. Maintain accurate clinical records and produce clear, concise reports. Work within professional standards and the organisation's Occupational Therapy Ways of Working framework. Requirements: Recognised Degree in Occupational Therapy. HCPC registration as an Occupational Therapist. Registered member of the Royal College of Occupational Therapists (RCOT). Full UK driving licence and access to your own vehicle. Experience working with children and young people, neurodivergent individuals, or those with learning, emotional, or mental health needs. Strong understanding of Occupational Therapy principles and their practical application. Excellent communication, report-writing, and multidisciplinary working skills. Interest or experience in Sensory Integration or sensory-informed practice is advantag

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FSAStore.com
📍 United States• $100K – $125K/yr
3mo ago

About the Role: We're looking for a Senior QA Engineer to drive quality across multiple concurrent projects, partnering closely with product and engineering to catch risks before they reach production. This role blends hands-on manual and automated testing with process ownership and mentorship of others. Specific responsibilities: Review and validate requirements and technical specifications; partner early with product managers and developers to define acceptance criteria and ensure testability Design and execute test cases covering functional, integration, regression, API, and end-to-end testing across web and mobile (Android/iOS) applications Write manual and automated tests; work with the Test Automation team to build and maintain automated test suites Log, track, and perform root cause analysis on defects through full resolution Document test results and provide observations on product quality and process improvements Establish and monitor QA KPIs; support and enhance test processes and reporting Manage testing efforts across multiple projects under tight deadlines with minimal supervision Mentor and support fellow QA Engineers Leverage AI-powered tools to improve test coverage, accelerate defect analysis, and support overall test efficiency [see note below] What you’ll need: Minimum of 7+ years of quality assurance experience Strong understanding of QA methodologies, defect lifecycle, and SDLC/STLC Experience with Agile software development methodologies Experience writing test cases in BDD/Gherkin syntax Hands-on experience with at least one test management tool (e.g., Jira/Xray, TestRail, Zephyr) Preferred Qualifications 2+ years building automated tests with Playwright and TypeScript Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins) Familiarity with AI-assisted testing tools (e.g., AI-generated test cases, code-assist tool

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CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

recruitment
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PE
3mo ago

About the Team At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion. From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team. About The Role In this role, you will act as the bridge between operational insights and support excellence, creating impactful learning experiences, building robust quality frameworks, and cultivating high standards across support teams. You will play a key role in how we elevate operations and empower seller-facing teams by leveraging data-driven quality insights, modern learning tools, and continuous upskilling programs.

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job At Xendit, we are looking for a Customer Success Manager (CSM) to support our Greater China clients and help drive their success on our platform. In this role, you will own the post-go-live customer lifecycle for a portfolio of Chinese-speaking accounts, working closely with clients to drive adoption, resolve day-to-day issues, and surface opportunities for growth. You will build a solid understanding of your clients' payment flows and business needs, and use that understanding to make practical recommendations that improve their experience. You will work with both technical and business stakeholders, supporting solutioning discussions and coordinating with Product, Engineering, and Commercial teams to resolve client needs. This role is ideal for someone earlier in their Customer Success career who has a working knowledge of payments and alternative payment methods in Southeast Asia, and is comfortable managing client relationships in a fast-paced, high-growth environment. Minimum Qualifications 3–5 years of experience in Customer Success, Account Management, or related client-facing roles within B2B SaaS, fintech, or payments environments Familiarity with payments and alternative payment methods (APMs) across Southeast Asia Experience managing client accounts, including supporting adoption, retention, and day-to-day relationship management Ability to engage confidently with client stakeholders (managers and product/technical leads) Working understanding of technical products (e.g. APIs, integr

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3mo ago

Title: Business Head – F&O About Us Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role We are looking for a highly driven Business Head – F&O to lead the Futures & Options business for Paytm Money. This role will own the F&O business strategy, P&L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market. Responsibilities Own the F&O business P&L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU. Define and execute growth strategies across acquisition, activation, engagement, and retention of F&O traders. Partner with Product teams to build the F&O roadmap, including order types, margin products, trader tools, pricing, and analytics. Drive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share. Monitor business performance through dashboards, metrics, and experiment-led decision making. Track competition, market trends, and SEBI/exchange regulations to adapt business strategies. Collaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience. Work closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets. Expecta

Title: Business Head – F&O About Us Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role We are looking for a highly driven Business Head – F&O to lead the Futures & Options business for Paytm Money. This role will own the F&O business strategy, P&L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market. Responsibilities Own the F&O business P&L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU. Define and execute growth strategies across acquisition, activation, engagement, and retention of F&O traders. Partner with Product teams to build the F&O roadmap, including order types, margin products, trader tools, pricing, and analytics. Drive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share. Monitor business performance through dashboards, metrics, and experiment-led decision making. Track competition, market trends, and SEBI/exchange regulations to adapt business strategies. Collaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience. Work closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets. Expecta

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do and Learn: The Cybersecurity Operations Analyst will support the Cybersecurity Manager in maintaining and improving Spaulding Ridge's security posture. This entry-level role is ideal for someone looking to develop a career in cybersecurity while gaining hands-on experience across security operations, vulnerability management, identity and access management, cloud security, and compliance. The analyst will assist in monitoring security events, responding to security alerts, supporting security projects, and maintaining security documentation while learning from senior members of the Technology & Security team. Security Operations Monitor and analyze security alerts from SIEM, EDR, Firewall, WAF, IDS/IPS, email security, and cloud security platforms. Conduct and Support threat hunting and detection of tuning activities. Monitors open-source and proprietary threat intelligence feeds daily to research threat actor tactics, techniques, and procedures (TTPs). Support the investigation and triage of security alerts and incidents under the guidance of the Cybersecurity Manager. Assist with incident response activities, including documentation, evidence collection, and follow-up actions. Help maintain security playbooks and operational procedures. Vulnerability Management Assist with vulnerability scanning across endpoints, servers, and cloud environments.

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Micron
📍 Munich Leopold• Full-time• €100K – €171K/yr
3mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. You will work closely with cross-functional teams across sales, engineering, supply chain, finance, and product organizations to deliver value for customers and support Micron's continued growth in the automotive market. Key Responsibilities Lead and grow strategic customer relationships. Support account planning, forecasting, and business development activities. Drive customer engagement and commercial opportunities. Coordinate cross-functional teams to deliver customer success. Bringing to bear AI tools and automation to improve efficiency, insights, and decision-making. Find opportunities to simplify and improve sales processes. Minimum Qualifications Bachelor's degree or equivalent experience in Business, Engineering, Data Analytics, Computer Science, or a related field. Experience in sales, business development, consulting, operations, or analytics. Strong analytical and communication skills. Customer-focused attitude with the ability to influence across teams. Using AI to increase efficiency as well as a strong interest in automation, and digital transformation. Preferred Qualifications Experience in semiconductor, automotive, technology, or manufacturing industries. Familiarity with CRM tools, Power BI, and AI solutions such as Microsoft Copilot. Experience in account management, forecasting, or commercial strategy. Why Join Micron? Join a global leader in memory and storage technology and help shape the future o

artificial intelligenceaiPower BI
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Micron
📍 Singapore• Full-time
3mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description As a QEM PQE Quality engineer, you will be responsible to monitor and drive continuous improvement for the quality and reliability of cutting-edge memory/storage products manufactured in Fab10. Support the wafer manufacturing efforts for developing, validating, characterizing, and qualifying new products, enabling volume manufacturing with improved reliability performance to fulfill customer requirements. Leverage the knowledge of electrical operation and wafer fabrication technology of advanced NAND memory products to conduct root cause understanding for reliability failures or customer returns, and facilitate the implementation of required Fab specifications and documentation to ensure product quality meets or exceeds customer expectations. Job Responsibility: • Responsible for monitoring and improving Quality and Reliability for products out of Fab, including wafer level reliability sampling for Outgoing Quality Control. • Responsible to collect wafer level reliability data, manage various Reliability scorecard, and drive fab activities to improve Reliability performance (Extrinsic, Intrinsic, Process) for continuous improvement. • Ensure proper reliability and quality indicators including OQRM, Probe, Parame

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Adani Group
📍 Mumbai• Full-time
3mo ago

Lead - Contract Administration is responsible for executing plans, negotiating contract terms, and ensuring compliance with contractual obligations. The Lead oversees the preparation, review, and modification of contracts, and works closely with project managers and other stakeholders to ensure that contracts are aligned with project goals and timelines. Additionally, the Lead provides guidance and support to team members to ensure efficient contract management. Source: Adani Group | Job ID: 54914

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