Support Manager Jobs

About the Team DoorDash is one of the world's most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands now span more than 40 countries, dozens of offices, and tens of thousands of employees. Protective Services focuses specifically on the safety of our executives, their families, and the operations that support them. Its detection engineering function brings together enterprise, marketplace, open-source, and physical security signals to identify threats that do not fit within a traditional SOC boundary. This role builds the detection capabilities that turn those signals into timely, actionable information for Protective Services. About the Role We are hiring a Senior Detection Engineer to build and improve the technical capabilities Protective Services uses to identify threats to protected individuals. You will develop detections, pipelines, enrichment, and automation across enterprise security telemetry, marketplace signals, open-source information, and physical security systems. This detection problem extends beyond conventional cybersecurity alerts. Relevant indicators may appear across identities, endpoints, cloud environments, support interactions, marketplace activity, access-control events, or unstructured online content. You will determine how to combine those signals, distinguish meaningful escalation from noise, and directly investigate resulting activity alongside Protective Services partners. That proximity to active cases grounds engineering decisions in real investigative needs and reveals opportunities to improve fidelity, automate friction, and reduce time to action. This is a hands-on security engineering role. You will work in code, queries, data pipelines, detection repositories,

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for an Executive Assistant to support our CEO as Supabase continues to scale globally. This person will be a trusted partner to the CEO, helping manage time, communication, priorities, travel, follow-through, and key operating rhythms across a fast-moving, remote-first company. This role must be based in an APJ / APAC timezone to provide strong timezone coverage for our CEO and leadership team. You’ll work closely with founders, executives, internal stakeholders, investors, and external partners, ensuring the CEO is prepared, focused, and able to spend time on the highest-impact work. This role is ideal for someone who thrives in async, fast-paced environments, has strong judgment, and is excited about supporting a developer-focused company building tools that scale to millions. What You’ll Be Responsible For In this role, you’ll: Own the CEO’s calendar management, prioritization, and day-to-day operating rhythm. Manage inbox triage and communications by monitoring emails, drafting responses, and keeping communication flowing across internal and external stakeholders. Prepare briefings, agendas, decks, notes, and follow-up materials so the CEO is ready for every meeting. Track follow-ups, decisions, and commitments to help projects move forward and keep stakeholders accountable. Coordinate seamless domestic and international travel, logistics, scheduling changes, and last-minute adjustments. Support investor meetings, board-related preparation, executive meetings, offsites, and company-wide moments. Handle sensitive and confidential information with absolute discretion, professionalism, and integrity. Anticipate needs, identify blockers early, and solve problems pro

About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to scale rapidly and efficiently. The Opportunity: Strategic Finance partners with the business to analyze key financial and operational drivers across the company in order to support the business’ growth and success. As an analyst supporting revenue, you will manage and refine key financial models and data, help create our annual financial targets, and work directly with operational leaders across multiple functions to support execution against our goals. Your work will be highly cross-functional and play a pivotal role in connecting the dots across the organization through a financial lens, ensuring operational alignment and informing decision making. What You’ll Do: Manage financial forecasts and analyses that may include revenue, ARR, customers, product, and cash flow - translating insights into recommendations for senior leaders Partner with senior business leaders across various departments, such as go-to-market (GTM) and Product to track performance and assess trends Work with finance management on quarterly Board materials, including coordination and consolidation across stakeholders Partner with the Accounting team for monthly / quarterly flux analysis and financial close items Assist in planning and budgeting cycles, ensuring consistency in tools, templates, and processes across the organization Become proficient with various financial planning and business intelligence (BI) tools, including but not

Who are we: Graviton Research Capital is one of the largest quantitative trading firms emerging out of APAC, with a strong footprint across 40+ global exchanges and a rapidly growing presence across Europe and the USA. We’re privately funded, long-term focused, and deeply invested in building high-performance teams that operate at scale in some of the most competitive markets globally. Role Overview: Managing Data Centre facility by interacting with different vendors Support the installation, monitoring, maintenance, and overall upkeep infrastructure and systems Liaising with third parties to maintain communication lines and data center infrastructure Monitor technical progress, track project deliverables, and provide regular status updates. Handle equipment procurement, returns, shipments, and overall inventory management. Coordinate with local and remote teams to troubleshoot technical issues and ensure stable connectivity and operations. Key Skill Requirements: 2-5 years of working experience in a Data Center environment (racking & stacking gear, cable management) Experience working for an exchange- NSE/BSE/MCX Deep understanding of data center installation and cabling standards Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling) Open to provide after-hours support as needed (must) Ability to work independently, with little direct management. An understanding of networking and systems concepts (circuits, IP routing, consoles, networking)

The Client Partner will be responsible for working with pre-existing internal relationships at NetSuite. The goal of our company is to deliver stellar results to clients in a timely fashion. Our ideal candidate is a creative problem-solver who thinks outside the box, willing to take on any challenge, with the ability to understand a client's business, scope a project and write the Statement of Work (SOW). Office culture is extremely important, so you must love what you do, drive results, and be fun to work with. You will be working with clients, NetSuite Account Executives, and internal Plative team members to provide suggested solutions after thoroughly analyzing and understanding the business requirements of new clients. Responsibilities Include: Meet and exceed targeted sales goals exceeding $1MM per year Produce and consistently manage a healthy pipeline with accurate next steps and close dates Support in creation and generating of SOWs to accurately encompass projects. Abide by Plative scoping methodology to uncover business processes, user stories, and use cases for NetSuite Engage with prospective clients to position Oracle NetSuite solutions via electronic and face-to-face customer meetings Prospect, consult and sell business application solutions and related services to prospective new mid-market business customers Work with your prospects to learn their business, understand their needs and determine how the NetSuite solution can best address their issues Collaborate with the Plative team to kick off projects Basic Qualifications: AI-native mindset. You use AI as everyday leverage in both work and life, with clear opinions on what works and what does not. You stay current on frontier-model progress, go beyond prompting to building lightweight tools and automations, and you enjoy sharing practical, real examples with teammates and clients. 5 Years experience full life cycle in B2B ERP or Software Services sales Excellent written and verbal presentation skill

YOUR IMPACT We are seeking a Salesforce Administrator to join our team focusing on the administration of our Salesforce CRM as well as other tools in the Sales tech stack. They will play an important role in the implementation of new business processes that will be done through the Salesforce ecosystem. The Salesforce Administrator should enjoy all aspects of user management, including support tickets, with user satisfaction prioritized. You will play a pivotal role in supporting the platform and helping to streamline business processes with other Sales technology tools such as Clari, ZoomInfo, Outreach, Workday, SPIFF, Chargebee etc. Design, develop, and maintain scalable Salesforce solutions across Sales, Service, and Revenue Cloud platforms. Manage Salesforce configuration, customization, and administration including user setup, profiles, roles, permissions, and data management. Leverage Salesforce automation tools such as Flows and CPQ to streamline the Quote-to-Cash process. Build and deploy custom Apex classes, triggers, Lightning Web Components (LWC) as needed. Collaborate with internal stakeholders to gather requirements and translate them into effective Salesforce solutions. Integrate Salesforce with other business applications such as FinancialForce, Ironclad, Chargebee, and Workday Finance Management. Integrate with external systems using REST APIs. Perform regular system audits, data integrity checks, and ensure platform security best practices. Provide technical support and troubleshooting for Salesforce-related issues and integrations. Maintain proper documentation, including configuration changes, data mappings, and system architecture diagrams. Stay updated on new Salesforce releases and features, recommending and implementing enhancements to drive business value. YOUR EXPERIENCE Bachelor’s degree or global equivalent experience preferred. Certified Salesforce Administrator. A minimum of 3 years with hands-on administration experie

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Provide L2 support in incident, request, change and problem management related to database operations. Provide operational support covering 24/7 and participate in Major incidents. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met. Install and upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance to database and security standards. Monitor database performance proactively and perform analysis of cases to prevent recurring issues. Review and improve database monitoring when required. Develop processes and operation procedures. Build and manage database reports, visualizations, and dashboards related database operations. Leverage AI and agentic solutions to automate operational workflows, enhance service reliability, and improve IT operations efficiency. Requirements: Bachelor’s, Master’s degree or equivalent experience Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields. Good understanding and hands-on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Database, Linux and Windows

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The Director, Business Development at eClinical Solutions is responsible for driving revenue growth and strategic partnerships across all eClinical solutions technology offerings and analytics SaaS solutions. This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted SaaS partner to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Business Development & Revenue Growth Own and execute the elluminate business development territory strategy to achieve and exceed revenue targets and sales quota with new accounts Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team Drive large, complex deal pursuits for elluminate Build and manage pipeline with timely and accurate inputs in CRM(salesforce) to accurately forecasting and reporting to senior leadership Client & Partner Engagement Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leaders Develop long-term strategic relationships with accounts to support account expans

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As an AV Engineer focused on Platform & Automation, you'll build and own the software layer of Anthropic's collaboration systems — the tools, integrations, and engineering practices that let a small AV team support a fast-growing global office portfolio. Our rooms, event spaces, and broadcast systems are increasingly managed through APIs and code: device management platforms, DSP and control systems, conferencing administration, ticketing, and paging. Your job is to turn that surface into reliable, team-owned tooling, and to bring software engineering discipline to how we build and maintain it. You can expect a lot of your time writing, shipping, and operating code — fleet health monitoring, automated room testing and ticketing, integrations between our AV platforms and IT systems, and the internal tools that AV Engineering, AV Operations, and Events rely on every day. You'll also help own the administration of the software platforms we already run, and set the standards for how the team version-controls, reviews, tests, releases, and maintains everything from DSP designs to firmware to internal services. Responsibilities Design, build, and ship internal tools and integrations that monitor, test, and manage AV and collaboration systems across every office Develop fleet health monitoring and automated room testing that catch failures before users report them and open actionable tickets automatically Build integrations across device and platform APIs — Q-SYS (including plugins and Lua control scripts), Logitech Sync, Google Meet hardware, digital signage; and IT systems such as Jira, Slack, PagerDuty, and Google

GAQ427R228 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. Databricks Federal supports DOW, IC, federal civilian, and state and local customers. We’re expanding our work across cleared and non-cleared programs and using automation and AI so our security operations scale with the business. As Deputy FSO, you'll partner closely with the Industrial Security Lead on the administration of our security programs including personnel and contract security, security education, and government reporting. You'll also work with teammates across Corporate Operations to build the automated workflows and AI assisted processes that help a small team support a growing workforce. The impact you will have: Administer the Industrial Security and CJIS Programs Program support : Help the Industrial Security Lead administer the program under 32 CFR Part 117 (NISPOM), including routine contact with DCSA and customer government program security officers. Clearance lifecycle : Manage collateral clearances and SCI accesses Compliance and reporting: Manage mandatory reporting across our personnel security programs, and keep our SPP audit ready. Contract security : Manage DD254s and subdd254 flowdowns, partnering with Legal, Field Engineering, and Sales. Automate and Scale Automation: Partner with the Industrial Security Lead and Corporate Operations teammates to identify repeatable work across clearance tracking, onboarding and offboarding, training compliance, and contract security, and build automated and AI assisted workflows to handle it. Data and intake: Manage the security intake queue and its SLAs, and keep DISS, NISS, SWFT, and internal systems sync and audit ready. Security Education: Develop on demand security awareness training and briefings. Documentation and metrics: Write SOPs and playbooks, and report program metrics to Databricks Federal leadership. Grow the Program SCIF: Work

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a Legal Operations Lead to join us as the first dedicated legal operations hire at Modal. You'll own the systems, records, and workflows that let a small legal team keep pace with a high-growth tech company — and you'll have an opportunity to build most of them from scratch. This is a great fit for a highly organized, systems-oriented operator who thrives in a fast-paced environment and wants to build operational foundations, not just maintain them. You'll report to our General Counsel and collaborate closely with the Finance, BizOps, GTM, and People teams. In this role, you will: Build and maintain contract operations, including designing the contract lifecycle management workflows and approval logic, and continuing to iterate and improve those processes Design legal intake process to support and route legal requests from internal stakeholders Make the legal function faster with

Our MDM team is seeking a Senior Engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Senior Engineer will work in a scrum team building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role will collaborate with business and technical teams to translate business requirements and functional specifications into innovative solutions implementing performant, scalable and maintainable designs. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibility Develop scalable, distributed software systems and work on other projects that require research, awareness, interactivity and the ability to ask the right questions Design, develop, debug, support, maintain and test so

Our MDM team is seeking an experienced Principal Full-Stack engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Principal Engineer (Full Stack) is responsible for working across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role needs to complete the assigned projects with end-to-end ownership. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibilities Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth Partner with development and product teams to ensure product quality in a fast-paced Agile environment Partner with SRE team to deploy and manage data infrastructure on cloud platforms such as GCP or AWS<

Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements Develop business requirement documents, user stories, and functional specifications Analyze current vs. future state processes and identify improvement opportunities Create process models, data models, and business architecture documentation Produce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care) Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience producing structured consulting deliverables and documentation Experience with Complex Billing is a plus Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Exposure to wholesale energy, settlements, or trading Familiarity with project delivery methodologies and lifecycle management Experience contributing to business cases, proposals, or pre-sales activities Basic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting cultu

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating