Support Operations Lead in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences – all created by our global community of developers and creators. A key aspect of immersive experience is performance - less friction means players want to stay longer and come back for more. As the Engineering Manager for Consumer Apps - Performance, you will lead a team focused on making Roblox more performant, responsive, and resilient across all supported platforms - mobile, desktop, console. You'll drive research of performance optimization opportunities, and long-term strategy for regression defense and architecture improvements. Your work will directly influence company-level goals around monetization, engagement and retention. This role is based at Roblox HQ in San Mateo, CA (no remote option). You Will: Lead, mentor, and grow a high-performing engineering team. Support engineers, ranging from junior to senior, in their development. Foster a team culture of collaboration, innovation, and engineering excellence; while getting things done. Define and execute the product and technical strategy for performance improvements and re

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are looking for a Privacy & Security Counsel to join our Privacy & Security Legal team. This role is focused on legal security, and you will provide insights and guidance on a range of such issues from laws and regulations to incidents and policies. Role is based in our San Mateo, CA office on a hybrid model (Tuesday-Thursday). You will: SME on Law: Provide subject-matter expertise and guidance on the evolving global security and privacy legal landscape, including legislation, regulations, enforcement actions, and best practices, translating analysis into clear, concise, and actionable guidance to both legal and security teams. Incident Response Engagement: Engage with the Detection and Response and Global Security teams during incidents. Provide legal guidance throughout the incident, including during verification, triage, containment, remediation, post-mortem, table-top exercises, counseling internal stakeholders throughout the incident lifecycle, reporting to regulators, and notifying customers to meet our global obligations. Security Compliance Support: Own and deliver complex, cross-functional cybersecurity legal initiatives end-to-end, including AI and age

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. During your 12-week journey as a Product Manager Intern at Roblox, you’ll shape how our millions of users experience our platform every day. You will collaborate with cross-functional teams of engineers, designers, and data scientists to enrich the way people play, connect and express themselves, driving product success from ideation to launch. Applications for this position will close on Friday, October 30th at 5 PM PST - we recruit on a rolling basis. You Will: Build product features that millions of users will interact with every day, sharing updates, progress, and learnings to stakeholders across the business. Partner with senior product managers to define product strategy and roadmaps. Collaborate with cross-functional partners in design, data science, product marketing and engineering to write specifications, experimentation plans and go-to-market briefs. Conduct user research, gather feedback, and analyze data to identify creator community needs and opportunities. Support market research and competitive analysis to inform product decisions. You Are: Pursuing an undergraduate/graduate degree in computer science, engineering, information systems, business, mathematics or a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s 21-month Associate Product Manager (APM) rotational program is designed to cultivate well-rounded product leaders through mentorship, guided learning, and hands-on execution. You’ll have the opportunity to collaborate with cross-functional partners to learn about our full platform ecosystem, applying that knowledge to build and enhance features used by millions of players and creators every day, spanning payment systems, consumer mobile apps, social features, and game development. Applications for this position will close on Friday, October 30th at 5 PM PST - we recruit on a rolling basis. You Will: Build product features that millions of users will interact with every day, sharing updates, progress, and learnings to stakeholders across the business. Partner with senior product managers to define product strategy and roadmaps. Collaborate with cross-functional partners in design, data science, product marketing and engineering to write specifications, experimentation plans and go-to-market briefs. Conduct user research, gather feedback, and analyze data to identify creator community needs and opportunities. Support market research and competitive analysis to inform prod

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. During your 12-weeks at Roblox as a Product Design Intern, you’ll be at the center of our focus on relentless innovation to empower our global community of players and creatives. We'll support you as you tackle complex design challenges in collaboration with experienced designers, engineers, and product managers. With a global platform with millions of daily users, this is an opportunity to launch your career building a world-class portfolio. Applications for this position will close on Friday, October 30th at 5 PM PST. You Will: Solve complex workflows using emerging technologies and creative tools to build user-friendly, accessible experiences for our global community. Deeply understand our business and user ecosystem to deliver thoughtful, data-supported solutions. Drive improvements within our established frameworks, while seeking opportunities to boldly push design boundaries and storytelling. Harness storytelling to convey design concepts and actively leverage feedback from senior designers to refine your craft You Are: Pursuing an undergraduate/graduate degree in Design (i.e., UX/UI, Interaction, Motion, Graphics, Typography, Web, or Product) or a related field. Passionate about desi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Tooling team at Roblox builds the shared tools, frameworks, and developer experiences that make data reliable, discoverable, governable, efficient, and easy to use. Our work spans data quality, lineage, metadata, ownership, observability, lifecycle management, optimization, and self-service workflows that support Data Engineering, Data Science, Experimentation, Machine Learning, and product teams across Roblox. We are looking for an Engineering Manager to lead a team building these highly leveraged capabilities. You will help define the roadmap, grow and develop engineers, establish durable engineering standards, and partner across the company to turn complex data-operability challenges into simple, scalable workflows. You will balance near-term customer impact with long-term platform foundations. Your team’s work will help users understand the health and cost of their data, discover the right datasets, respond to failures faster, meet quality and lifecycle standards, and safely improve the efficiency of the data platform. You Will Lead, coach, and grow a team of engineers through clear expectations, regular feedback, thoughtful hiring, and meaningful technical and career development. O

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Software Engineer on the Creator, Experience LiveOps team, you'll work full-stack across our backend services and the creator-hub web app (TypeScript/React) to ship features that let every creator run live-ops the way large studios do: safely, and at platform scale. You'll own meaningful pieces from day one and work closely with senior and principal engineers, our PM, and design. Join us and give the entire creator community live-ops superpowers. The Experience LiveOps (ELO) Team builds the runtime tools creators use to operate and tune their live experiences without shipping a code release. Our surfaces include Remote Configs (targeted, scheduled, and AI-assisted configuration), A/B Experimentation with real metrics and early harm detection, audience Segmentation, and Open Cloud / public APIs that expose all of it programmatically. You Will: Build and ship features across ELO's config, experimentation, and segmentation surfaces, backend services and the creator-hub UI. Own projects end-to-end (spec to launch) with support from senior/principal engineers on the team. Partner with PM, design, DSA/Discovery, and Data Platform to deliver high-quality, well-instrumented features. Par

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer within the Creator Organization, you will develop innovative full-stack solutions that define the future of Roblox’s Content Understanding Platform. This platform processes billions of pieces of content—spanning 3D models, audio files, text, video, and entire experiences—extracting structured information about their meaning, context, and relationships. The Content Understanding Team develops cutting-edge AI models, advanced computer vision systems, and highly scalable backend platforms to power search, discovery, and moderation across Roblox. Your contributions will enable seamless asset discovery, automate moderation at scale, and drive transformative generative AI tools that reshape how millions of creators and users engage with Roblox. You Will: Solve full-stack challenges to improve how AI, creators, and users describe and get along with content, including images, 3D models, audio, text, and video. Craft and build scalable pipelines for training, evaluating, and deploying machine learning models to support content annotation and discovery. Develop robust backend systems to power real-time search, discovery, and powerful generative AI features. Blend innovat

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer within the Creator Organization, you will develop innovative full-stack solutions that define the future of Roblox’s Content Understanding Platform. This platform processes billions of pieces of content—spanning 3D models, audio files, text, video, and entire experiences—extracting structured information about their meaning, context, and relationships. The Content Understanding Team develops cutting-edge AI models, advanced computer vision systems, and highly scalable backend platforms to power search, discovery, and moderation across Roblox. Your contributions will enable seamless asset discovery, automate moderation at scale, and drive transformative generative AI tools that reshape how millions of creators and users engage with Roblox. You Will: Solve full-stack challenges to improve how AI, creators, and users describe and get along with content, including images, 3D models, audio, text, and video. Craft and build scalable pipelines for training, evaluating, and deploying machine learning models to support content annotation and discovery. Develop robust backend systems to power real-time search, discovery, and powerful generative AI features. Blend inno

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Experience LiveOps builds the runtime tools creators use to operate and tune their live experiences — without shipping a code release. Our surfaces include Remote Configs (targeted, scheduled, and AI-assisted configuration), A/B Experimentation with real metrics and early harm detection, audience Segmentation , and Open Cloud / public APIs that expose all of it programmatically. As a Software Engineer on the team, you’ll work full-stack — across our backend services and the creator-hub web app (TypeScript/React) — to ship features that let every creator run live-ops the way large studios do: safely, and at platform scale. You’ll own meaningful pieces from day one and work closely with senior and principal engineers, our PM, and design. Join us and give the entire creator community live-ops superpowers. You Will: Build and ship features across ELO’s config, experimentation, and segmentation surfaces — backend services and the creator-hub UI. Own projects end-to-end (spec → launch) with support from senior/principal engineers on the team. Partner with PM, design, DSA/Discovery, and Data Platform to deliver high-quality, w

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As a Senior Backend Engineer on the Avatar Marketplace team, you will be building an international marketplace for millions of virtual items that users acquire to customize their avatars and identities on the Roblox platform. You will design, implement, and operate the frameworks and services you and the team build that help control the supply and demand of the Roblox economy. The team is responsible for building systems that will help content creators become more successful sellers. With over 90 million daily active users (and growing), we are looking for an experienced engineer who is passionate about designing and building scalable systems for both sides of the marketplace. The Marketplace Foundation team's focus is to provide reliable and scalable solutions for critical systems supporting both Avatar Marketplace creators and users. We aim to invent new and evolve existing core concepts to support new and future use cases in a holistic manner, such as Bundles, Limiteds, and Price Optimization. We help the creators to improve their earning while scaling Roblox's economy. The team is also responsible for ensuring 10x scalability headroom on critical Marketplace system

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As a Senior Backend Engineer on the Economy Platform team, you will be building an international marketplace for millions of virtual items that users acquire to customize their avatars and identities on the Roblox platform. You will design, implement, and operate the frameworks and services you and the team build that help control the supply and demand of the Roblox economy. The team is responsible for building systems that will help content creators become more successful sellers. With over 90 million daily active users (and growing), we are looking for an experienced engineer who is passionate about designing and building scalable systems for both sides of the marketplace. The Marketplace Foundation team's focus is to provide reliable and scalable solutions for critical systems supporting both Avatar Marketplace creators and users. We aim to invent new and evolve existing core concepts to support new and future use cases in a holistic manner, such as Bundles, Limiteds, and Price Optimization. We help the creators to improve their earning while scaling Roblox's economy. The team is also responsible for ensuring 10x scalability headroom on critical Marketplace systems,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Privacy Infrastructure team, you’ll design and build large-scale systems that operate across Roblox’s platform and data ecosystem. You’ll tackle complex distributed systems challenges, develop reliable and scalable infrastructure, and work across engineering teams to deliver foundational capabilities that serve millions of users. This is an opportunity to take on high-impact technical problems at Roblox scale while helping shape the next generation of our infrastructure. You Will Design, build, and scale reliable infrastructure and platform solutions that protect user data and support the needs of a global platform. Develop foundational capabilities for emerging technologies, including agentic AI workflows, with a focus on safe and responsible data access. Partner with engineering teams across Roblox to integrate scalable data protection capabilities into their systems and development workflows Drive technical strategy and architecture for complex, cross-cutting challenges spanning data, infrastructure, privacy, and security. You Have 7+ years of proven experience as a software engineer. Expertise in Python or Golang; Strong understanding of system

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Engineering Manager, Home Infrastructure The Home Infrastructure team builds the mission-critical backend and data systems that power Roblox’s Homepage and Experience Details Page, two of the highest-traffic surfaces on Roblox. These surfaces reach the vast majority of Roblox’s daily active users and are core drivers of discovery, engagement, retention, and platform growth. We are a full-stack product infrastructure team responsible for content distribution across Roblox. Our systems support multiple modes of user interaction, including exploratory browsing, directed discovery, and personalized content recommendations across the many types of content that make up the Roblox ecosystem. This team sits at the intersection of large-scale distributed systems, machine learning-powered personalization, data infrastructure, and product experimentation. We partner closely with Machine Learning, Data Science, Product, Design, Frontend, Ads, Marketplace, Virtual Economy, and other teams across Roblox to build the platforms that help users find the most relevant and engaging content. As Engineering Manager for Home Infrastructure, you will lead a team of Backend and Data Engineers responsible for the e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Join some of the best Graphics Engineers in the world supporting the largest immersive 3D streaming environment deployed across console, desktop, mobile, and VR. Scalability: Roblox provides a platform that guarantees to the creators that their games will always and automatically run on different devices, with cross-platform play and minimal load times. Compatibility: Roblox games and assets made in the past, are still working today. Rendering has to have an eye to the past, and an eye to the future… Community: Roblox games are made by creators of all experience levels, from professionals who earn their living on the platform to kids who are learning to program using Roblox! As a Rendering Engineer, you will solve difficult challenges, while continuing to build a high-speed, completely dynamic environments connected on all devices. Many established rendering techniques do not trivially apply to our platform - novel solutions are needed as we push Roblox towards higher targets of visual fidelity. Even the simpler visuals we support on low-power devices are enabled by some creative rendering ideas, often centered around caching, incremental computation and graceful degradation. All of this is