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About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a Director, Strategic Accounts that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedback and insig

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for our founding Director of Strategic Accounts that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedb

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedback and insigh

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal. In this role, you will Develop a strategy to break into and close key strategic logos for Decagon Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders) Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions Forecast and accurately report on pipeline and revenue Develop and execute account plans to execute strategic deals Provide feedback and insigh

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Process Excellence & Standardization Mastercard's Law Department is transforming how legal services are delivered through operational excellence, technology enablement, data-driven decision making, and scaled service delivery. We are seeking a strategic and execution-focused Vice President, Process Excellence & Standardization to lead the design, optimization, and standardization of legal processes across the global Law Department. This role is a critical leadership position within Legal Operations and will serve as the enterprise owner of legal process excellence. The successful candidate will identify opportunities to simplify, harmonize, and modernize legal workflows while creating scalable operating models that improve efficiency, consistency, user experience, and risk management. As a key member of the Legal Operations leadership team, this individual will work across legal, compliance, technology, and business stakeholders to establish sustainable process standards and drive adoption of best practices globally. The role will partner closely with Legal Technology & Automation, Legal Analytics & Governance, and legal teams across all practice areas and regions to accelerate the department's transformation agenda. Key Responsibilities: Process Excellence & St

Role Description Dropbox is entering an exciting new chapter in how we support, retain, and grow our customers. As part of our evolving go-to-market strategy, Customer Experience & Success (CXS) will assume ownership of commercial renewals, creating a unique opportunity to rethink how we drive customer retention and long-term recurring revenue. We're looking for an experienced strategy and operations leader to help shape Dropbox's retention strategy, modernize our renewal operating model, and build the capabilities that enable customers to realize ongoing value from Dropbox. As the Renewals Strategy Principal Program Manager , you'll lead the strategy, operating model, and execution behind this transformation. You'll partner closely with Customer Success, Sales, Revenue Operations, Finance, Product, Legal, and Engineering to develop retention strategies, design scalable programs, and build the playbooks, operating rhythms, and automation that enable Customer Success to successfully own a significant renewal business. This is a builder role for someone who thrives in ambiguity, enjoys designing scalable business capabilities, and is passionate about leveraging AI, automation, and data to improve customer retention and operational excellence. You'll identify new opportunities to reduce churn, increase customer engagement, simplify workflows, and drive measurable business outcomes while helping establish Customer Success as a world-class retention organization. Over time, you'll help shape Dropbox's long-term customer lifecycle strategy, evolving our approach to customer retention across direct, channel, and self-serve motions. Responsibilities Lead Dropbox's retention strategy for commercial customers, identifying opportunities to improve customer outcomes and recurring revenue. Develop scalable retention programs, renewal strategies, and customer lifecycle initiatives that increase customer health, product adoption, and renewal rates. Partner with Customer Succes

Logistics Analyst Description - Location: Fulltime onsite Hagerstown, MD Role Summary The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, packing, staging, loading, and system transactions within HP’s distribution operations. Blending shop-floor coordination with advanced analytics, the role ensures that every order departs safely, on time, and in full. Working side-by-side with 3PL partners, Transportation, Customer Support, and IT teams, this individual contributor drives day-to-day execution while uncovering process improvements that elevate customer experience, cost efficiency, and compliance. This position will work fulltime onsite at our east coast DC in Hagerstown, MD. Key Responsibilities Oversee daily outbound operations, ensuring accurate and timely order fulfillment, packing, and shipping in line with HP’s quality and service standards. Lead and support process improvement initiatives focused on optimizing outbound flow, reducing order cycle times, minimizing shipping errors, and enhancing on-time delivery performance. Collaborate with Supply Chain, Customer Service, Warehouse, IT, and Transportation teams to coordinate outbound shipments, resolve exceptions, and ensure alignment with customer requirements. Track real-time metrics such as pick accuracy, order fill rate, on-time ship, trailer utilization, and dock-to-door cycle time; initiate immediate countermeasures when performance drifts. Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and any customer-facing shipment issues. Develop and maintain SOPs for outbound operations, ensuring compliance with company policies and regulatory requirements. Perform ou

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Plan and manufacture execution support of new products from an early plan phase through production ramp. Partner with stakeholders and organizations across a global enterprise that include but are not limited to Supply Chain Operations Leads, Procurement, and various Manufacturing & Product Engineering teams. Align these teams to an NPI production plan via enterprise planning systems while closely monitoring timely execution of internal and external customer sampling requirements. Collaborate with engineering and business teams to validate NPI demand. Ensure specific requirements are understood and detailed. Monitor and validate master data completeness and accuracy (parts and BOMs). Validate information required to generate an accurate supply response, including yields, cycle time, site loading, capacity boundary conditions, ensure a good build signal is received by manufacturing for capacity and materials planning. Employ Enterprise Resource Planning (ERP) solutions to produce a weekly build plan that meets the business need. Confirm manufacturing teams reserve capacity and purchase direct materials to support NPI needs. Bring awareness of supply shortages and capacity constraints to appropriate partners. Resolve supply gaps where possible. Employer will accept a Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering or related field and 24 months of experience in job offered or in a related occupation. Position requires: 1. Supply demand optimization 2. SAP-ERP 3. Data analytics

Role Summary The CISO, Infrastructure and Cloud Services organization enables Pfizer’s mission by delivering secure, resilient, and scalable technology platforms that support operations and future growth. Through a unified operating model, it strengthens accountability, accelerates decision‑making, and improves availability, security, and cost efficiency. The CISO Marketing Manager will support the Senior Manager, Marketing and Enterprise Awareness to develop meaningful marketing materials that tell the CISO story to external clients by executing strategic, creative, and visually compelling communications including presentations, graphics, pictures, charts and tables that support cybersecurity awareness, organizational priorities, and business outcomes. The manager will lead the creation of a marketing strategy for the Chief Information Security Office Team. Role Responsibilities Lead the development and execution of integrated marketing and communications strategies in support of CISO priorities, strategic initiatives, and portfolio management objectives. Produce high-quality written, visual, and digital content that strengthens awareness, engagement, and understanding of cybersecurity programs across the organization. Create and manage internal communications, including newsletters, leadership messages, campaign materials, SharePoint content, presentations, infographics, and other digital assets. Simplify complex cybersecurity and technical information into clear, engaging, and actionable content for diverse audiences, including executives, business partners, and internal colleagues. Partner closely with cross-functional teams across Cyber Defense, Infrastructure, Cloud, and related Digital and Technology groups to ensure consistent, coordinated, and impactful messaging. Develop executive-ready presentations and visual storytelling materials

The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional Services. As a Senior Product Manager on the IT GTM team, you will own the product strategy and roadmap for post-sales technology platforms, including CRM, Service Cloud, support operations, customer portals, AI-enabled support capabilities, and enterprise integrations. You will partner with business and engineering leaders to define product vision, prioritize investments, and deliver scalable solutions that improve customer and agent experiences, drive operational efficiency, and support business growth. We are looking to speak to candidates who are based in Palo Alto, New York City, Seattle, or Austin for our hybrid working model. Responsibilities Domain Expertise Proven experience modernizing Technical Support platforms, including workforce planning, workflow automation and optimization, customer and partner collaboration and i, and knowledge-sharing solutions Strong understanding of end-to-end support user journey, including case creation and management, omni-channel case routing, prioritization, system integrations, and AI-driven proactive customer engagement Extensive knowledge of integration patterns across Salesforce Sales Cloud, Service Cloud, external support portals, and analytics platforms to deliver seamless customer and agent experiences Broad understanding of the post-sales ecosystem spanning Professional Services, Technical Support, and Customer Success, with the ability to design solutions that optimize cross-functional workflows Understanding of expertise in customer and support agent journeys, support processes, and operational workflows, with a track record of leading large-scale digital transformations and delivering custom solutions that address complex business challenges Expertise in building and scaling technology solutions f

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Overview｜職缺概述 Micron Taiwan is building a long‑term HBM talent pool to support the expansion of advanced memory manufacturing in Taichung. This evergreen posting is intended to attract talents across Engineering, Manufacturing, Quality, Automation, Facilities, and Operations Leadership functions. Micron 台灣持續擴展 HBM（High Bandwidth Memory）製造與營運團隊 ，此 evergreen 職缺用於建立長期人才庫，將依業務需求媒合合適職務。 Potential Roles｜涵蓋職務方向（不限於） Manufacturing / Process 製造／製程工程師 Automation & Manufacturing Systems Engineer 自動化與製造系統工程師 Industrial Engineer 工業工程師 Product Quality Assurance / Quality Engineering (PQA / PQE) 產品品質保證／品質工程 HBM Manufacturing / Test Production Supervisor HBM 製造／測試產線主任 Assembly Equipment Engineer / Process Engineer 設備／製程工程師 Facilities Engineer 廠務工程師(水處理/HVAC/氣體系統/擴建工程專案/二次配) What You Will Do｜工作內容摘要 Depending on role alignment, responsibilities may include: Support and improve HBM manufacturing, assembly, test, automation, or facility systems 支援並優化 HBM 製造、封裝、測試、自動化或廠務系統 Drive process optimization and yield improvement, enhance product quality, and support new product introduction and production ramp 負責分析與優化

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Manufacturing Operations Leadership Lead daily DF manufacturing operations to achieve safety, quality, cost, productivity, cycle time, WIP, and factory output targets. Own operational performance and ensure delivery commitments are consistently achieved through effective production execution and manufacturing control. Establish strategies to maintain line balance, optimize factory pacing, and improve overall manufacturing efficiency. Drive rapid response and recovery actions for operational excursions, equipment constraints, and business-critical events. Capacity and Operational Excellence Develop and execute capacity strategies that support both short-term customer requirements and long-term business growth. Identify manufacturing bottlenecks, improve equipment utilization and availability, and drive cycle time reduction initiatives. Lead continuous improvement programs focused on productivity enhancement, cost reduction, waste elimination, and operational excellence. Utilize data analytics and performance indicators to optimize factory performance and support data-driven decision making. AI Relevant Job Responsibilities Champion the adoption of AI-Augmented and AI-Supported solutions , including machine learning, automation, and advanced analytics, to enhance manufacturing decision-making, operational efficiency, and execution effectiveness. Drive digital manufacturing initiatives includ

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: Comfrt is a direct-to-consumer apparel brand scaling rapidly toward $1B in revenue. We are building a world-class operations team that matches our growth ambitions. As Controller, you’ll own the financial operations infrastructure that enables this scale—from accounting and reporting to financial systems and compliance. You’ll report directly to the CFO and partner with finance, supply chain, technology, and operations leadership to ensure our financial systems are accurate, efficient, and provide insights that drive business decisions. Responsibilities: Accounting Oversight Lead all accounting functions including accounts payable, accounts receivable, payroll, and general ledger management Ensure full compliance with US GAAP (including revenue recognition, inventory costing, and accruals) Serve as primary reviewer of journal entries, reconciliations, and financial outputs Maintain and continuously improve accounting policies and documentation Internal Controls & Audit Buildout Design and implement a formal internal controls framework (SOX-ready mindset) Establish and document key controls across accounting processes Lead internal audit readiness, including testing, documentation, and remediation Identify control gaps and partner with stakeholders to strengthen processes Ensure the organization is audit-ready at all times Audit & Financial Reporting Lead audit preparation, including PBC schedules and auditor coordination Ensure all financial data is well-supported, documented, and defensible Support preparation of financial statements and internal reporting packages Month-End Close Leadership Own and lead the monthly, quarterly, and annual close process Establi

JOIN OUR TEAM As a Senior MS Dynamics Business Central Developer , you will join our global Tech team and play a pivotal role in shaping the technical backbone of our operations. In this senior role, you will take full ownership of core development initiatives, optimize complex system architectures, and partner closely with cross-functional teams to engineer innovative, scalable solutions. Driving continuous technical improvement and performance, your work will directly enable our operational excellence and international growth. This position is permanent and based in Warsaw . WHAT YOU'LL DO Design, develop, and implement advanced customisations and extensions for MS Dynamics Business Central using AL and related technologies to support Westwing’s multi-country, multi-language, and multi-currency operations Lead the technical architecture for Business Central, ensuring scalability, performance, and alignment with overarching business goals Collaborate closely with functional consultants and business stakeholders to translate complex requirements into robust, high-performing technical solutions Optimise and maintain Business Central environments, ensuring high availability and seamless integration across our system landscape Develop and maintain integrations across Westwing’s IT portfolio, leveraging APIs, Power Platform, and modern integration tools Troubleshoot and resolve complex technical issues to guarantee high performance, minimal downtime, and maximum operational efficiency Continuously evaluate new Business Central features, Azure services, and modern development tools to drive automation, technical innovation, and efficiency YOU COME WITH 5+ years of hands-on development experience with MS Dynamics Business Central or Dynamics NAV, ideally within a Microsoft Partner or enterprise environment Deep expertise in AL programming, Visual Studio Code, and Business Central development frameworks Proven track record of delivering scalable, high-quality technical sol

JOIN OUR TEAM As a Senior MS Dynamics Business Central Developer , you will join our global Tech team and play a pivotal role in shaping the technical backbone of our operations. In this senior role, you will take full ownership of core development initiatives, optimize complex system architectures, and partner closely with cross-functional teams to engineer innovative, scalable solutions. Driving continuous technical improvement and performance, your work will directly enable our operational excellence and international growth. This position is permanent and based in Munich . WHAT YOU'LL DO Design, develop, and implement advanced customisations and extensions for MS Dynamics Business Central using AL and related technologies to support Westwing’s multi-country, multi-language, and multi-currency operations Lead the technical architecture for Business Central, ensuring scalability, performance, and alignment with overarching business goals Collaborate closely with functional consultants and business stakeholders to translate complex requirements into robust, high-performing technical solutions Optimise and maintain Business Central environments, ensuring high availability and seamless integration across our system landscape Develop and maintain integrations across Westwing’s IT portfolio, leveraging APIs, Power Platform, and modern integration tools Troubleshoot and resolve complex technical issues to guarantee high performance, minimal downtime, and maximum operational efficiency Continuously evaluate new Business Central features, Azure services, and modern development tools to drive automation, technical innovation, and efficiency YOU COME WITH 5+ years of hands-on development experience with MS Dynamics Business Central or Dynamics NAV, ideally within a Microsoft Partner or enterprise environment Deep expertise in AL programming, Visual Studio Code, and Business Central development frameworks Proven track record of delivering scalable, high-quality technical sol