Support Operations Lead Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Manufacturing Operations Leadership Lead daily manufacturing operations to achieve output, cycle time, WIP, and customer delivery commitments. Own area performance and accountability for Safety, Quality, Cost, Productivity, and Factory Output. Establish effective manufacturing control strategies to maintain line balance and optimize factory pacing. Drive rapid response and recovery actions for operational excursions, equipment constraints, and business-critical events. Ensure operational readiness to support business growth, technology transitions, and strategic manufacturing initiatives. Capacity and Operational Excellence Develop and execute capacity strategies that support short-term delivery requirements and long-term business growth. Drive improvements in machine availability, utilization, loading performance, cycle time, and overall equipment effectiveness. Utilize advanced analytics to identify bottlenecks, forecast capacity constraints, and optimize manufacturing performance. Lead continuous improvement programs that improve productivity, reduce operational waste, and enhance manufacturing efficiency. AI and Digital Manufacturing Leadership Champion the adoption of Artificial Intelligence, Machine Learning, and Advanced Analytics to improve manufacturing decision-making and operational performance. Lead the integration of AI-driven solutions for capacity forecasting, bottleneck prediction,

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Soft Services Manager will lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment aligned with Micron standards. The role will oversee housekeeping, hospitality, waste management, landscaping, transportation, Dormitory, Permits, Food and Canteen Services and vendor performance while driving operational excellence and continuous improvement initiatives. Key Responsibilities Manage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services. Manage Transportation for employees, visitors as required Oversee cafeteria, pantry, vending Machines, landscaping, indoor plants, and employee amenities. Manage Dormitory for employees as required Manage Environmental Health Service such as Mosquito management Closely work with security team - operations, access control, emergency preparedness, and workplace safety initiatives. Drive waste management, recycling, pest control, and sustainability programs. Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews. Support facility planning, workplace upgrades, layout changes, and infrastructure projects. Applying artificial intelligence to review project costs, vendor proposals, and ensure compliance with drawings, specifications, and schedules. Co

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Soft Services Manager Location: Sanand, Gujarat, India Position Summary The Soft Services Manager will lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment aligned with Micron standards. The role will oversee housekeeping, hospitality, waste management, landscaping, and vendor performance while driving operational excellence and continuous improvement initiatives. Key Responsibilities Manage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services. Oversee cafeteria, pantry, vending Machines, landscaping, indoor plants, and employee amenities. Closely work with security team - operations, access control, emergency preparedness, and workplace safety initiatives. Drive waste management, recycling, pest control, and sustainability programs. Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews. Support facility planning, workplace upgrades, layout changes, and infrastructure projects. Applying artificial intelligence to review project costs, vendor proposals, and ensure compliance with drawings, specifications, and schedules. Conduct audits and ensure compliance with Micron safety, environmental, and operational standards. Identify opportunities for process improvement, cost optimization, and enhanced employee experience. Partner with internal stakeholders to ensure seamless service deliv

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Job Summary: Micron’s Facilities Team is seeking a skilled and motivated Facilities Instrumentation & Controls Technician to support operations at our state-of-the-art semiconductor fabrication facility in Boise, Idaho. This is an exciting opportunity for a high-energy, detail-oriented professional with a strong work ethic and commitment to safety and excellence. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities: Operate and maintain instrumentation and control systems for facilities performance monitoring. Perform calibration and maintenance of instrumentation, ensuring accurate documentation and compliance. Adhere to all safety protocols, including Lockout/Tagout (LOTO) and NFPA 70E standards. Interpret P&ID drawings and one-line diagrams to troubleshoot system faults and alarms. Conduct preventive maintenance on complex facility equipment to ensure optimal performance. Monitor and respond to system alarms and abnormal conditions, promptly addressing system failures to efficiently restore equipment functionality. Collaborate with team members to resolve equipment issues and improve system reliability. Maintain accurate records of maintenance activities, testing, and calibrations. </p

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Micron’s Facilities Team is seeking a skilled and motivated Facilities Instrumentation & Controls Technician to support operations at our state-of-the-art semiconductor fabrication facility in Boise, Idaho. This is an exciting opportunity for a high-energy, detail-oriented professional with a strong work ethic and commitment to safety and excellence. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities: Operate and maintain instrumentation and control systems for facilities performance monitoring. Perform calibration and maintenance of instrumentation, ensuring accurate documentation and compliance. Adhere to all safety protocols, including Lockout/Tagout (LOTO) and NFPA 70E standards. Interpret P&ID drawings and one-line diagrams to troubleshoot system faults and alarms. Conduct preventive maintenance on complex facility equipment to ensure optimal performance. Monitor and respond to system alarms and abnormal conditions, promptly addressing system failures to efficiently restore equipment functionality. Collaborate with team members to resolve equipment issues and improve s

JOIN OUR TEAM As a Senior MS Dynamics Business Central Developer , you will join our global Tech team and play a pivotal role in shaping the technical backbone of our operations. In this senior role, you will take full ownership of core development initiatives, optimize complex system architectures, and partner closely with cross-functional teams to engineer innovative, scalable solutions. Driving continuous technical improvement and performance, your work will directly enable our operational excellence and international growth. This position is permanent and based in Munich . WHAT YOU'LL DO Design, develop, and implement advanced customisations and extensions for MS Dynamics Business Central using AL and related technologies to support Westwing’s multi-country, multi-language, and multi-currency operations Lead the technical architecture for Business Central, ensuring scalability, performance, and alignment with overarching business goals Collaborate closely with functional consultants and business stakeholders to translate complex requirements into robust, high-performing technical solutions Optimise and maintain Business Central environments, ensuring high availability and seamless integration across our system landscape Develop and maintain integrations across Westwing’s IT portfolio, leveraging APIs, Power Platform, and modern integration tools Troubleshoot and resolve complex technical issues to guarantee high performance, minimal downtime, and maximum operational efficiency Continuously evaluate new Business Central features, Azure services, and modern development tools to drive automation, technical innovation, and efficiency YOU COME WITH 5+ years of hands-on development experience with MS Dynamics Business Central or Dynamics NAV, ideally within a Microsoft Partner or enterprise environment Deep expertise in AL programming, Visual Studio Code, and Business Central development frameworks Proven track record of delivering scalable, high-quality technical sol

JOIN OUR TEAM As a Senior MS Dynamics Business Central Developer , you will join our global Tech team and play a pivotal role in shaping the technical backbone of our operations. In this senior role, you will take full ownership of core development initiatives, optimize complex system architectures, and partner closely with cross-functional teams to engineer innovative, scalable solutions. Driving continuous technical improvement and performance, your work will directly enable our operational excellence and international growth. This position is permanent and based in Warsaw . WHAT YOU'LL DO Design, develop, and implement advanced customisations and extensions for MS Dynamics Business Central using AL and related technologies to support Westwing’s multi-country, multi-language, and multi-currency operations Lead the technical architecture for Business Central, ensuring scalability, performance, and alignment with overarching business goals Collaborate closely with functional consultants and business stakeholders to translate complex requirements into robust, high-performing technical solutions Optimise and maintain Business Central environments, ensuring high availability and seamless integration across our system landscape Develop and maintain integrations across Westwing’s IT portfolio, leveraging APIs, Power Platform, and modern integration tools Troubleshoot and resolve complex technical issues to guarantee high performance, minimal downtime, and maximum operational efficiency Continuously evaluate new Business Central features, Azure services, and modern development tools to drive automation, technical innovation, and efficiency YOU COME WITH 5+ years of hands-on development experience with MS Dynamics Business Central or Dynamics NAV, ideally within a Microsoft Partner or enterprise environment Deep expertise in AL programming, Visual Studio Code, and Business Central development frameworks Proven track record of delivering scalable, high-quality technical sol

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an AMHS Operations Section Manager, be responsible for optimizing area tool operations in accordance with Fab11’s Business Plan, Strategies and Goals, and supervision and development of AMHS operations leaders and engineers and for directing equipment and AMHS sustaining efforts for the area to ensure optimum. 1. Forecast and budget on equipment upkeep cost and any other related expenditures. Drive improvement activities to reduce equipment upkeep costs. 2. Develop system or procedure to ensure first time success in PM, effective troubleshooting that result in low MTTR and spare cost. 3. Collaborate with the AMHS Operation Engineer Leaders and AMHS Equipment Manager establish a strategic direction for PM, maintenance and on duty service. 4. Ensure team members have required training, as well as job critical knowledge and skills to ensure smooth area operation. 5. Manage, measure and monitor projects support to ensure deliverables and time frames are met. 6. Lead AMHSOP to achieve business goal and maximum support. 7. Conduct performance management and professional development for AMHSOP. 8. Promote and enable a safe and positive working environment. 9. Responsible for key KPIs and project on-time delivery. Highlighting risks and concerns to all stake holders. 10. Responsible for Talent Management, include identifying, training and developing of individual to become a high performing Team Member. 11. Informing Area and Fab Leadership on all equipment related issues

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities): Lead a large Care organization spread across multiple lines of business (LOBs), managing Care Managers directly and Care agents indirectly, to deliver an exceptional experience to live Toast customers. Own technical support operations end to end, including capacity planning, workforce management, SLAs, escalation paths and quality programs, so complex technical issues are resolved efficiently and consistently. Act as the face of the Care business to functional leaders across Toast. Bring customer insights and operational data to those leaders to influence and improve processes and policies. Align customer service standards, activities and initiatives across LOBs so they support and improve performance against organizational objectives. Make sure the right systems are in place and in use. Report service metrics, including customer feedback and trends, to senior leadership. Create, communicate and follow through on action plans. Partner with departments across Toast to drive the highest levels of customer success throughout the post-live customer journey. Keep finding new and better ways to delight customers. Build team engagement, professional development opportunities, product training and change leadership as responsibilities evolve. Implement and improve the reports, workflows, dashboards, email templates and other tools the team uses to communicate. Handle customer issues escalated directly from the Senior Leadership Team. Manage the use of Salesforce.com, NetSuite and all related applications. Do you have the right ingredients?* (Requirements) A minimum three-year degree in any discipline 15+ years of overall experience, including significant time in Customer Success, Technical Support or SaaS-based roles 8+ years of people management experi

The Senior Financial Systems Analyst, OneStream owns the day-to-day support, administration, and continuous improvement of Topgolf’s OneStream platform across financial close, consolidation, reconciliations, transaction matching, cash flow reporting, FP&A, budgeting, forecasting, workforce planning, and management reporting. This role partners closely with Accounting, Financial Reporting, FP&A, Treasury, and Technology to translate business needs into reliable, scalable OneStream solutions. The position serves as the primary functional resource for business users while supporting new capabilities, process improvements, and stronger financial reporting outcomes. Support day-to-day administration of OneStream including metadata maintenance, security administration, workflow support, user provisioning, and platform monitoring and support. Develop and maintain CubeViews, QuickViews, dashboards, reports, and management reporting solutions to support Finance and Accounting users. Support financial close, consolidations, transaction matching, account reconciliations, and cash flow reporting processes within OneStream. Partner with FP&A to develop and maintain budgeting, forecasting, long-range planning, workforce planning, scenario modeling, and driver-based planning solutions within OneStream Develop CubeViews, QuickViews, dashboards, KPIs, scorecards, and executive reporting solutions supporting Finance and Operations leadership. Support integration validation and data quality management between OneStream, SAP S/4HANA, and other enterprise applications Assist with implementation, testing, and deployment of new OneStream modules, Marketplace solutions, and platform enhancements. Create user documentation, training materials, and provide end-user support for Finance, Acc

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This is a launchpad role for recent graduates who want to lead people and operations from day one. You'll join the team at our established Atlanta fulfillment center — stepping into a people-leader role on the operating floor, managing a team and a process, and building the foundation of a career in operations leadership. No prior warehouse or management experience is required — we provide structured training. What matters most is that you've led before: on a team, in a club, on campus, in the military, or in a part-time job — and that you're excited to keep developing that skill in a fast-paced, hands-on environment where you'll help shape how Flexport moves global trade forward. This role is onsite in Phillipsburg, NJ. You Will Coach, manage, and develop a team of 30–100 (with training and support from your site leadership as you ramp up). Communicate policies to your team and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed. Create, manage, and support recognition programs across your department. Support all safety programs and OSHA compliance to ensure a safe wor

Director of Technical Services (also considered: Technical Service Manager / Service Manager) Department: Technical Services / Field Service Operations (cross-functional with Engineering, Product, and Quality) Reports To: Senior Director of Application Engineering Direct Reports: Field Service Technicians, Service Engineers, Technical Trainers Location: Austin, TX Employment Type: Full-Time About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com About the Role We are seeking a Director of Technical Services to lead the technical backbone of our field service, commissioning, and customer support operations across the Commercial & Industrial (C&I) market. This person will be the senior technical authority for our motor, drive, and control system products — owning everything from field troubleshooting escalations and startup/commissioning through technician development and long-term service process improvement. This is a hands-on leadership role that blends deep technical expertise in 480VAC industrial motors, Variable Frequency Drives (VFDs), HVAC systems, and control systems with the people-leadership skills to build, mentor, and scale a high-performing team of technicians and engineers. You'll partner closely with Engineering, Product, Sales, and Quality to reduce field failures, shorten resolution times, and turn service data into product and process improvements. What You'll Do Technical Leadership & Escalation Support • Serve as the technical escalation point for complex

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This is a launchpad role for recent graduates who want to lead people and operations from day one. You'll join the team at our established Dallas fulfillment center — stepping into a people-leader role on the operating floor, managing a team and a process, and building the foundation of a career in operations leadership. No prior warehouse or management experience is required — we provide structured training. What matters most is that you've led before: on a team, in a club, on campus, in the military, or in a part-time job — and that you're excited to keep developing that skill in a fast-paced, hands-on environment where you'll help shape how Flexport moves global trade forward. This role is onsite in Phillipsburg, NJ. You Will Coach, manage, and develop a team of 30–100 (with training and support from your site leadership as you ramp up). Communicate policies to your team and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed. Create, manage, and support recognition programs across your department. Support all safety programs and OSHA compliance to ensure a safe work

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This is a launchpad role for recent graduates who want to lead people and operations from day one. You'll join the team at our established San Bernardino fulfillment center — stepping into a people-leader role on the operating floor, managing a team and a process, and building the foundation of a career in operations leadership. No prior warehouse or management experience is required — we provide structured training. What matters most is that you've led before: on a team, in a club, on campus, in the military, or in a part-time job — and that you're excited to keep developing that skill in a fast-paced, hands-on environment where you'll help shape how Flexport moves global trade forward. This role is onsite in Phillipsburg, NJ. You Will Coach, manage, and develop a team of 30–100 (with training and support from your site leadership as you ramp up). Communicate policies to your team and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed. Create, manage, and support recognition programs across your department. Support all safety programs and OSHA compliance to ensure a s

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers. We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable while riding or driving with Lyft, transforming every support interaction into a moment of genuine connection. As a Data Scientist working on Causal Inference in SCC, you'll partner with a strong team of engineers, product managers, designers, and operations leaders to deliver a personalized and exceptional experience for Lyft customers, using rigorous causal inference to guide the highest-stakes decisions we make. We're looking for a motivated and talented Data Scientist with deep causal inference expertise to join the SCC Data Science team. You'll partner closely with the area's tech lead on high-impact work spanning AI-powered support products, differentiated service, and operations optimization. The ideal candidate brings sharp applied inference intuition, a bias toward impact, and the ability to cut through ambiguity in complex problem spaces. You'll work on projects like: Design rigorous experiments and quasi-experiments to measure the causal impact of SCC product and AI-agent launches, and drive data-informed launch decisions. Build causal ML models to optimize concession budget allocation, targeting the right support credit, to the right rider or driver, at the right moment to maximize trust and business impact. Quantify the long-term effects of support-experience changes on rider and driver retention, and uncover heterogeneous treatment effects across our community. Deliver strategic insights on quality–cost tradeoffs, empowering leadership to balance service quality, coverage,