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Support Operations Lead Jobs

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Explore current support operations lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

C
Coinbase
📍 - USA• Full-time• Remote• From $152.4K/yr
3mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data. This is a high-impact role where you'll directly influence how we serve and protect our customers while scaling our analytics capabilities. What you'll do: Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented. Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort. Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health. Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data. Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions. Collaborate with broader Data Engineering an

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Micron
📍 Singapore• Full-time
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As the Facilities SmartFac & Control Engineer, you are required to lead engineering and maintenance works in the fields of SMART Fac and Control systems on site, with the necessary guidance and direction from Facilities organization, to achieve facilities department, site, facilities corporate and company goals. Job Responsibilities: Lead on site Smart System transformation and on implementation of Smart fac projects with AI-enabled detection and analytics in collaboration with other Micron Departments. Lead on Sustainability and Environmental Control system deployment with early detection and predictions, utilizing Industry 4.0 system. Lead on labor productivity automation projects with innovative idea to improve facilities team efficiency. Plan, design and lead Control Automation engineering projects includes new construction, system upgrading and quality improvement. Lead troubleshooting and attend to abnormalities in support of Operations in a timely manner on system under Smart FAC & Control section w

pythonjavasql
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S
Stripe
📍 Dublin Or London• Full-time
8mo ago

Who we are About Stripe Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business — handling billions of dollars each year and enabling millions of businesses worldwide to scale faster by building on Stripe. Our tax team partners with Stripes across the company to build an efficient, scalable tax structure as we expand into new markets globally. About the team Our International Indirect Tax Advisory function is responsible for determining the taxability of new products, managing indirect tax audits and relationships with local tax authorities, and partnering with our indirect tax systems and compliance leads on day-to-day matters. We work cross-functionally across finance, product, and engineering — and we're looking for a sharp, collaborative tax professional to join us. What you'll do The position is based in Dublin or London and reports to the International Indirect Tax Advisory Lead. Serve as an indirect tax subject matter expert (global VAT/GST) for Stripe's business and finance teams, managing aspects of our indirect tax planning and operations Support Stripe's international expansion, including advising on new market entry and product launches Participate in policy matters affecting indirect taxes internationally Collaborate with indirect tax compliance leads and international accounting teams on VAT/GST compliance, and contribute to the ongoing enhancement of compliance processes Support the management of indirect tax audits and other matters involving tax authorities internationally Partner with product and engineering teams to define requirements and contribute to the design of tax solutions for our users Drive indirect tax awareness across the business, including training and communication on changes to indirect tax legislation, systems, policies, and processes Communicate complex indirect tax concepts clearly and accessibly to non-tax professionals across all levels of the orga

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A
Affirm
📍 Spain• Remote• €73K – €109K/yr
4 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Card team is responsible for the Card products at Affirm. Our central focus is developing high quality, seamless, scalable and flexible platforms that enable users to get transparent, honest financing for their purchases anywhere with Affirm’s card products. As a Software Engineer on the Card Checkout team, you will play a critical role in the development and implementation of complex software systems that allow for a seamless checkout experience for our users. We're looking for a highly motivated Software Engineer to join the Card engineering team within the Direct to Consumer organization. Our team focuses on the in-app experience of Affirm Card products. We are a full-stack team of backend and mobile engineers partnering closely with product, design, and analytics to build scalable systems and experiences that power our Card products. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. On-Call Rotation - There would be an on-call rotation for this role as a requirement.

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A
4 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Card team is responsible for the Card products at Affirm. Our central focus is developing high quality, seamless, scalable and flexible platforms that enable users to get transparent, honest financing for their purchases anywhere with Affirm’s card products. As a Software Engineer on the Card Checkout team, you will play a critical role in the development and implementation of complex software systems that allow for a seamless checkout experience for our users. We're looking for a highly motivated Software Engineer to join the Card engineering team within the Direct to Consumer organization. Our team focuses on the in-app experience of Affirm Card products. We are a full-stack team of backend and mobile engineers partnering closely with product, design, and analytics to build scalable systems and experiences that power our Card products. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 2+ years of experience as a software engineer. Y

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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale. The vision for the Lakehouse Infra team is to provide reliable, scalable, self-serve and Affirm-optimized offline data access to enable ML, Product, and Financial Engineering success. Our team is responsible for hosting the data infrastructure that serves as a backbone for processing various business critical money and loan movement workloads at Affirm across our batch and analytics ecosystems. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving data lake challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by crea

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A
6 days ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale. The vision for the Lakehouse Infra team is to provide reliable, scalable, self-serve and Affirm-optimized offline data access to enable ML, Product, and Financial Engineering success. Our team is responsible for hosting the data infrastructure that serves as a backbone for processing various business critical money and loan movement workloads at Affirm across our batch and analytics ecosystems. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving data lake challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by crea

REMOTEpythonmysqlaws
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. The Batch Developer Experience team makes batch development and testing faster and more reliable at Affirm. As a developer on this team you will partner with product and infrastructure engineers to build the tools and systems that streamline workflows, strengthen testing and ultimately improve the reliability of Affirm’s critical batch workloads. What you'll do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What we look for You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient i

REMOTEpythonmysqlaws
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. The Batch Developer Experience team makes batch development and testing faster and more reliable at Affirm. As a developer on this team you will partner with product and infrastructure engineers to build the tools and systems that streamline workflows, strengthen testing and ultimately improve the reliability of Affirm’s critical batch workloads. What you'll do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What we look for You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient i

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A
14 days ago

KJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. The KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey The Financial Accounting Manager will report to the VP, Business Operations and Finance based in the US. The Financial Accounting Manager is responsible for providing financial leadership, accounting oversight, statutory compliance management, and business support for operations across Switzerland, Germany and Austria. This role serves as a key liaison between the business, external service providers, and global finance teams, ensuring the integrity of financial reporting, compliance with local regulations, and effective financial controls. The successful candidate will be a proactive and self-directed finance professional capable of operating with minimal supervision in a global environment. This role requires close collaboration with stakeholders across multiple countries and time zones. Key responsibilities: Financial Reporting & Controllership Ensure the accuracy, completeness, and timeliness of monthly, quarterly, and annual financial reporting. Review and analyze financial results, identifying trends, risks, an

Excelaccountingfinance
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the role As a Senior Software Engineer on Loan Origination and Reporting, you’ll build and scale the data platforms and services that process loan originations in real time and deliver accurate reporting to Affirm and its financial partners, strengthening the core financial engine behind transparent, reliable ways to pay over time. What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You

REMOTEpythonmysqlaws
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T
Twitch
📍 Madrid• Full-time
1mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch's success. About the Role The Strategic Partner Manager (SPM) supports the ongoing success of creators across the Twitch Partner program and plays a vital role in bringing new creators into the ecosystem. This role spans Creator Recruitment, Account Management, and Community Engagement, requiring a balance of analytical thinking and relationship management skills. The role will work from Madrid, Spain and report into the Director of Global Spanish Partnerships. You Will: Creator Recruitment Identify, evaluate, and reach out to high-potential creators who are new to Twitch or transitioning to livestreaming Guide creators through structured onboarding covering ana

salesforceproject managementrecruitment
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: iOS, Android, and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front end technical strategy, working closely with other experts across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. You’ll bring React with TypeScript expertise to work alongside our product engineering teams. You’ll be responsible for a range of tasks including coordinating and implementing broader product features from Figma or product requirements in high stakes critical projects, migrating and modernizing our web code implementation, design systems, and architecture, and doing this efficiently through building and/or reusing codemods, AI agent skills, and tools. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifac

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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 The Network Engineer is responsible for the design, implementation, security, availability, and ongoing optimization of OneAZ Credit Union's enterprise network infrastructure. This role serves as the senior technical authority for network architecture, network security, cloud connectivity, and branch communications across all corporate and retail locations. The Network Engineer partners with Infrastructure, Information Security, Application Support, Architecture, and business leaders to ensure reliable, scalable, and secure technology services that support member operations and organizational growth. This position leads the engineering and administration of Cisco networking and security technologies, including Cisco Firepower firewalls, while ensuring compliance with financial industry regulations and cybersecurity best practices. Essential Functions Design and maintain enterprise network architecture supporting branches, corporate locations, data centers, and cloud environments. Lead engineering efforts related to routing, switching, wireless, SD-WAN, VPN, and network segmentation. Serve as the primary engineer and subject matter expert for Cisco Firepower, Firepower Management Center (FMC), IPS, and advanced threat

pythonazure
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The vision for the Batch Infra team @ Affirm team is to provide reliable, scalable, self-serve and Affirm-optimized compute solution to enable ML, Product, and Financial Engineering success. Our team is responsible for building and maintaining compute platform that serves as a backbone for processing various Business critical batch workloads at Affirm through a wide suite of scheduled and on-demand compute solutions built on the cloud. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving infrastructure challenges at scale excites you, come join us! What you’ll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For: You have 4+ years of experience desig

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