At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As a CX Operations Analyst , you will own key operational processes related to Partner Services (SOWs, invoicing, renewal processes, system access) while also providing data analysis, workflow automation, and AI builds that support multiple functions including TAM, Solutions and Support/CX. You are the person who keeps critical operational machinery running smoothly while continuously improving how it works. This role works across the full CX Ops team and partners with stakeholders in TAM, Solutions, Support, Partner Services, Finance, and GTM Systems. You'll collaborate closely with other CX Ops team members on initiatives while taking direct ownership of your assigned processes and analytical deliverables. The right person for this role is detail-oriented, analytically strong, and energized by building automations and AI solutions that eliminate manual work. This role connects directly to our mission of making every CX team faster, better-informed, and more consistent through operational excellence. If you are an AI native, proactive, data-driven individual who thrives in a fast-paced environment, this role is for you! About the Role Professional Services Operations Operationalize partner delivery quality and customer outcomes measurement to ensure accountability regardless of delivery model Support the end-to-end SOW management process for Partner subcontracting: creation, tracking, amendments, and closure in coordination with Partner Services leadership and Finance Execute partner invoicing workflows: validate submissions, process approvals, track payments, and resolve discrepancies Enable partner
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At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. We are hiring a Client Support Analyst to join our expanding Global team. You will serve as the main support contact for clients using our treasury management software. Your responsibilities involve addressing client issues and inquiries promptly and professionally. You will collaborate with various teams to deliver expert client solutions. This role offers outstanding exposure to the financial risk management approaches of leading international organizations. WHAT YOU’LL DO: Own the Client Experience Be the first line of support and a trusted partner to our clients—internally and externally. You’ll deliver fast, thoughtful, and high-quality resolutions that build confidence and long-term relationships. Act as Tier 1 Support, ensuring every client interaction is responsive, knowledgeable, and solution-focused Troubleshoot and resolve issues with urgency and clarity, keeping clients informed every step of the way Prioritize and manage incoming requests to consistently meet SLAs and exceed expectations Dive
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. We are hiring a Client Support Analyst to join our expanding Global team. You will serve as the main support contact for clients using our treasury management software. Your responsibilities involve addressing client issues and inquiries promptly and professionally. You will collaborate with various teams to deliver expert client solutions. This role offers outstanding exposure to the financial risk management approaches of leading international organizations. WHAT YOU’LL DO: Own the Client Experience Be the first line of support and a trusted partner to our clients—internally and externally. You’ll deliver fast, thoughtful, and high-quality resolutions that build confidence and long-term relationships. Act as Tier 1 Support, ensuring every client interaction is responsive, knowledgeable, and solution-focused Troubleshoot and resolve issues with urgency and clarity, keeping clients informed every step of the way Prioritize and manage incoming requests to consistently meet SLAs and exceed expectations Dive
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As an Inventory Analyst supporting SpaceXSI data center and supercomputer operations, you will analyze inventory data, drive accuracy, optimize stock levels and material flow, and provide actionable insights for high-value materials and equipment (servers, GPUs, networking gear, power and cooling components, spare parts, and other critical infrastructure). You will support just-in-time operations, identify discrepancies and trends, and help the site scale rapidly while maintaining safety, quality, and control standards. RESPONSIBILITIES: Analyze inventory transactions, levels, usage, and discrepancies to maintain high accuracy and identify trends Perform root-cause analysis on inventory variances and recommend/implement corrective actions Generate reports and dashboards on inventory metrics, turnover, aging, accuracy, and KPIs Support and analyze cycle count programs; reconcile physical vs. system inventory Maintain and improve data quality in ERP/WMS systems; ensure lot/serial and location traceability Collaborate with operations, procurement, commissioning, and finance on inventory planning, forecasting, and material flow Identify and drive process improvements
Business Analyst – Retail Energy Location: Washington D.C. | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements Develop business requirement documents, user stories, and functional specifications Analyze current vs. future state processes and identify improvement opportunities Create process models, data models, and business architecture documentation Produce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care) Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience producing structured consulting deliverables and documentation Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Exposure to wholesale energy, settlements, or trading Familiarity with project delivery methodologies and lifecycle management Experience contributing to business cases, proposals, or pre-sales activities Basic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, tra
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Join our Identity and Access Management (IAM) team within our broader technology department. In this role, you will work cross-functionally across Security, HR Ops, Privacy, and IT to manage critical access and secure resources enterprise-wide. We foster a healthy, transparent, and highly collaborative environment where you can work with state-of-the-art tech and leverage our AI investments to innovate in the IAM space. As an Identity & Access Management Analyst, you will take ownership of the day-to-day disciplines that govern how colleagues access the systems they need. Working directly within the wider IT Operations and Identity & Access Management function, you will run the joiner, mover and leaver processes, handle incoming access requests, administer privileged access, and run and improve our access review programme, working with system owners to confirm who should have access, and with auditors to evidence that it is right. Your efforts will directly shape how quickly and securely our team members get the access required to do their best work. This role needs both sides. You will configure access, troubleshoot sign-in issues and grow into application onboarding with Single Sign-On (SSO) and automated user provisioning (SCIM). Just as much of your week will be spent working with people: walking system owners through access reviews, agreeing who should have access to what, answering auditors' questions, and keeping HR Ops in step on starters and leavers. We are looking for someone who is as comfortable leading a conversation with a system owner or auditor. You will have support from senior team members on more complex work. What You'
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role Sentry's Revenue Operations team is built around three pillars — Analytics, GTM Technology, and Deal Desk — and we're hiring a Revenue Operations Analyst who will work across all three. This isn't a role where you sit at the end of the sales process waiting for deals to land in your queue. We want someone who is curious about why deals are structured the way they are, who spots inefficiencies before anyone else does, and who sees our CPQ and Salesforce environment as a system to be improved, not just operated. Roughly half your time will be deal desk ownership while the other half is the broader rev ops surface area — process design, systems and tooling, reporting and insights, and the cross-functional projects that keep sales, finance, and marketing running off the same playbook. Across both, your mandate is the same: reduce friction, automate the routine, and make more of the work self-service for reps. This role is an opportunity to grow into a deep operator and systems thinker. If you're someone who thrives on bringing order to chaos, who gets excited about eliminating the manual step that shouldn't exist in the first place, this is the job. In This Role You Will Own Deal Desk - end-to-end processing of deals — including quote creation, discount review, order form generation, and approval routing — with minimal escalation and fast turnaround. Become an expert in our CPQ system and Salesforce integration– not just as a user, but as a critical voice for what should change. Document pain points, propose solutions, and work alongside our GTM Tech team to drive improvements. Help design and implement self-servi
JOB TITLE Systems Analyst, Workday HCM/Payroll A Career with point72’s technology TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Serve as the primary application support partner for Payroll and HR, providing expert support across compensation, benefits, absence, time tracking, and Workday Payroll, Security, and integrations, while ensuring policy and regulatory compliance. Execute ongoing system configuration changes, such as business processes, foundational data, and security model updates, and participate in the bi‑weekly Agile sprint development process for Tier 3 requests and feature enhancements, adhering to SDLC methodology and Workday Change Management protocols. Architect and design end‑to‑end solutions that include Workday configuration, integrations, and downstream system impacts, working closely with integration and platform engineering teams. Collaborate with stakeholders to gather and document business requirements, translate them into tech
About the Team OpenAI’s Industrial Compute organization is responsible for building and scaling the infrastructure that powers our most advanced AI systems. Through a combination of strategic partnerships and self-built campuses, we are developing data center infrastructure at unprecedented scale and speed. The Data Center Delivery organization works across design, construction, commissioning, operations, vendors, and equipment suppliers to turn infrastructure plans into operational capacity. As projects progress from construction through commissioning and turnover, maintaining accurate equipment information, asset records, schedules, and documentation is critical to ensuring infrastructure is ready to operate and maintain. About the Role We are seeking a Maintenance Analyst to support the build, commissioning, and turnover of large-scale data center infrastructure. This role sits within the build organization and serves as a key connection point between equipment vendors, construction teams, commissioning teams, and the systems used to manage physical infrastructure. The Maintenance Specialist will ensure vendor equipment information is accurately captured, validated, and assigned to the appropriate equipment records, logs, and asset tags as infrastructure is installed and commissioned. In addition to equipment and maintenance data management, this person will provide real-time coordination and scheduling support as construction and commissioning activities progress. This role is well suited for someone who is highly organized, comfortable working with technical equipment information, and able to operate effectively in a fast-moving field environment. Key Responsibilities Own the collection, validation, and entry of vendor equipment information into equipment logs, asset registers, tagging systems, and infrastructure management tools. Maintain accurate equipment records, including manufacturer information, model and serial numbers, location, system association, war
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Finance Systems Analyst, Tax, to join the Tax Technology team within Finance Systems at Anthropic. You will be responsible for the day-to-day running of Anthropic's tax systems: taking in and triaging requests, keeping tax configuration correct as products launch and registrations change, testing changes before they go live, analyzing tax data, and producing the evidence that shows our tax controls are comprehensive and functional. You speak both tax and system languages natively and serve as the gap between technical teams and the business. This is an early hire on a small team, and the role is broad by design. It suits someone with a tax operations background who is at home in systems and data; it is not a software engineering role. You will work between the tax team and the systems that calculate and report tax, translating tax requirements into configuration and test cases and building technically appropriate tools with Claude where they are safe and save time. You will report to the Tax Technology Lead and work directly with vendors, auditors, Billing Engineering, Accounting, and the Tax & Treasury team. As the team grows, you will take end-to-end ownership of an area of tax, a tax tool, or new products and jurisdictions. Responsibilities Intake & Triage: Own the queue of tax systems requests from billing support and across the tax team, from intake and triage through resolution or escalation, keeping requesters informed along the way; help build the intake process, including with Claude, as request volume grows Tax Configuration: Make and document tax configuration changes as products laun
We’re looking for a Senior Revenue Incentive Compensation Systems Analyst to help us build and maintain, and process commissions within our Compensation System. You’ll develop the requirements needed to implement and calculate and process commission plans, bonus plans and SPIF programs within the sales compensation software, and SPIF programs by translating business requirements into technical solutions. You will own the end to end commission processing cycle, including plan configuration support, data validation, payout accuracy each cycle. Understanding integrations and data flow will be key to this role. You will report to the Director Revenue Incentives. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Manage day-to-day administration and provide the operational support of the Compensation System, and ensure the viability of its integration with Salesforce.com . Translate business requirements into technical requirements in order to design and build commission and bonus plans, and SPIFs within the Compensation System. Own the commission processing cycle end to end, including calculation validation, exception handling, and payout accuracy, ensuring plan participants are paid correctly and on time each cycle. Audit and document processes and technical designs, and identify areas for continuous improvement of the Compensation System. Develop and test Connect processes and monitor data flows to and from Compensation System to ensure data integrity/accuracy. Identify opportunities for further data automation and efficiency. Develop technical solutions to requirements/issues; validate and communicate solutions to internal and external team members, test solutions and ensure it meets specifications. Perform other related duties as assigned WHAT YOU’LL NEED: 5-8 years of experience in Sales commission processing, Data Analysis, Database administration, or implementation a
ETRM Business Analyst – Power Trading Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Enable smarter power trading decisions through expert ETRM analysis and consulting The Role As an ETRM Business Analyst within Capco’s Business Consulting practice, you will support power trading clients by translating complex business requirements into effective technology solutions. You will work across stakeholders and delivery teams to support system implementations, process improvements, and transformation initiatives within energy trading environments. What You’ll Do Facilitate client workshops, stakeholder interviews, and structured analysis to gather requirements Develop business requirements, functional specifications, and process documentation Analyze current and future state processes to identify gaps and improvement opportunities Support testing, training, and go-live activities to ensure successful implementation Produce high-quality consulting deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within ETRM and power trading environments Experience with OpenLink implementation, configuration, and extension Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Background in energy, utilities, or commodities trading Experience supporting testing cycles, training, and production rollout Familiarity with project delivery methodologies and lifecycle management Basic scripting or technical understanding to support system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous lear
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are seeking a Pricing Implementation Analyst to join our Pricing team in the Lending Organization. This is an exciting role for someone to make a direct impact on the revenue of SoFi. As Pricing Implementation Analyst, you will be working closely with a world-class team of business leaders and data scientists to help SoFi implement, monitor, and advance pricing controls and the execution of pricing strategies across our consumer lending products. What you’ll do: Pricing Execution (60%) Materialize strategy implementation by translating high-level strategies into tactical steps, assessing system implication, and ensuring specifications are complete and aligned. Maintain robust audit trails and enforce governance requirements, including Jira and Gitlab process controls. Collaborate closely with Engineering teams to troubleshoot and resolve system issues, ensure successful pricing deployments, and continuously monitor data pipelines to verify pricing strategy is running as expected. Develop and maintain systematic validation functions to ensure implementation accuracy across all products Controls & Process Improvement (25%) Develop and maintain controls, including building automated validations alerts and anomaly/exception detection Tableau dashboards Identify opportunities to enhance execution
Are you passionate about combating fraud, safeguarding revenue, and protecting users from sophisticated threats? As Spotify continues to grow and innovate, we are looking for a dedicated Fraud Analyst to join our Revenue Protection Operations team. In this role, you will play a crucial role in enhancing our fraud prevention strategy—ensuring a proactive balance between user growth, revenue protection, and maintaining a safe, scalable platform. With scale comes complexity. You will focus on tackling payment fraud, chargebacks/disputes, creator onboarding and platform misuse that risks revenue leakage and partner trust. As a 12-month cover, you will seamlessly step into our ongoing operations, keeping our momentum strong while bringing fresh perspectives to our workflows. You will work with a global team of world-class business managers, data scientists, product managers, and engineers to build robust operational defenses. If you have a keen eye for detail, strong analytical skills, and a drive to stay one step ahead of fraudsters using cutting-edge technologies, we want to hear from you! What You’ll Do Detection & Mitigation: Review suspicious activity flagged by our fraud systems and take swift mitigating and preventative action to protect our genuine users, secure our growth, and minimize revenue leakage. AI & Tooling Innovation: Actively utilize, test, and adopt emerging AI technologies and automated tooling to enhance fraud detection and improve operational productivity. Build & Optimize: Partner closely with internal Product and Engineering teams as well as external vendors to help contribute to the design, requirement gathering, and testing of tooling and system changes to capture evolving fraud and abuse trends early. Trend Analysis & Investigation: Be creative and proactively seek out new fraud and misuse trends. Present data-informed findings and retrospectives to suggest
Job Title: BA/PM Capital Market About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage Requirements Analysis & Documentation • Elicit, analyze, and document business requirements from stakeholders across multiple departments • Translate business needs into clear, actionable functional specifications for the development team • Create and maintain comprehensive documentation including business requirements documents (BRDs), functional specifications, use cases, and user stories • Develop process flow diagrams, data models, and system interface specifications Stakeholder Management • Serve as the primary liaison between business units, technical teams, and project management • Facilitate workshops, interviews, and focus gro
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