Systems Engineering Support Analyst Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Engineering Team Mixpanel’s Customer Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value, and serve as the technical counterpart to our Sales organisation to deliver on that value. You will partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers’ organisations, help manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel investment. About the Role Our Customer Engineers are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to senior executives. In your first month, you’ll become a Mixpanel expert—both in features and functionality as well as implementation. You’ll shadow customer calls and demos with current Customer Engineers and Account Executives while learning to articulate our value proposition, and be trained on Mixpanel’s internal systems and tools. Within your first three months, you’ll be directly involved in deal cycles with Account Executives across the ANZ region. You’ll lead the technical qualification for customer use cases and deliver customised demos for prospects and existing customers, working directly with leadership at the prospect’s organisation to und

About the Job: As a Staff Engineer on LaunchDarkly's Experimentation team, you'll build the platform that helps engineering teams make data-driven decisions with confidence. Our Experimentation product enables customers to run A/B tests, measure the impact of feature changes, and optimize experiences — integrated with a feature management platform that processes trillions of evaluations daily. This role sits at the intersection of data science and platform engineering. You'll design the statistical engine, warehouse-native analysis pipelines, and adaptive experimentation systems (including contextual bandits) that power our customers' most important decisions. We want someone who brings genuine depth in applied statistics and ML — as fluent in statistical validity as in system architecture. You'll also architect warehouse-agnostic features that run analysis directly inside customers' data warehouses (Snowflake, Databricks, Redshift, BigQuery) — modular computation layers that abstract across warehouse environments while maintaining statistical correctness. Deep technical experience, a scientific mindset, and the ability to influence product and technical direction are critical. You'll lead by example: setting the bar for rigor, mentoring teammates, and owning systems end to end, including on-call. Responsibilities: Build the experimentation statistical engine — hypothesis testing, sequential analysis, variance reduction ( CUPED , Winsorization), power analysis. Ensure statistical correctness across all experiment types. Design warehouse-native experimentation that runs analysis inside customer warehouses (Snowflake, Databricks, Redshift, BigQuery). Build modular, warehouse-agnostic abstractions for rapid new backend support. Lead adaptive experimentation — contextual bandit systems, Bayesian optimization, automated allocation beyond simple A/B tests. Drive the platform roadmap with product, design, and data science. Shape what we build, not just how. Collaborate cro

Key Responsibilities : Primary responsibilities :- Installation and configuration of MySQL instances on single or multiple ports. Hands-on experience of working with MysQL 5.7 and MySQL 8. Clear understanding of MysQL Replication process flows , threads , setting up multi node clusters and basic troubleshooting. Understanding of at least one of the backup and recovery methods for MySQL . Strong fundamentals of SQL and able to understand and tune complex SQL queries when needed. Strong fundamentals on the linux system side and monitoring tools like top , iostats , sar etc. At Least couple of years of production hands on experience on medium to big sized MySQL databases. Setting up and maintaining users and privileges management system and troubleshooting relevant access issues. Some exposure to external tools like Percona , ProxySQL , HAP etc. Understand the transaction flows and ACID compliance. Basic understanding of networking concepts . Performing on-call support and should be able to provide the first level support . Excellent verbal and written communication skills. Strong shell scripting skills . Good to have Python . Secondary responsibilities. :- Able to configure and setup NOSQL databases like Mongodb and Cassandra. Ability to learn new technologies along with a team and a positive outlook to understand problems from the business point of view. Qualifications: Proficiency in database management systems such as , MySQL or NoSQL databases. SQL programming and database design skills. Knowledge of database performance tuning and optimization techniques. Familiarity with database security best practices. Scripting and automation skills (Good to have- Python). Good problem-solving and analytical skills. Excellent communication and teamwork skills.

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You'll own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement. As part of our GTM Engineering team, you’ll partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, Amplitude, and Snowflake. What You'll Do Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process Serve as the escalation line of support for Salesforce, handling escalated i

Position Summary The Automation Engineer is an intermediate role focused on deployment, optimization, and support of automated systems and software tools, including workcells, liquid handlers, and analytical instruments. This engineer has more independence than an Associate and is expected to have a solid foundation in sustaining engineering (troubleshooting and development). This individual should have a solid understanding of most complex automated liquid handling systems used in the lab, and can drive engineering projects of medium complexity independently and of high complexity with some guidance. They document work completely, follow SOPs, and contribute to Production Engineering documentation and team knowledge. Work is organized across Production Automation Engineering's project portfolio categories—Stabilize, Standardize, and Optimize—and commonly includes liquid-handler capacity expansion, platform upgrades, assay/workflow verification, instrument troubleshooting, and go-live support for production systems. Roles and Responsibilities Complexity & Problem Solving Operate as a semi-autonomous individual contributor within Production Engineering. Deploy liquid handling robotics for capacity expansion. Use SOPs or work instructions when available and assist with drafting documentation for new deployments. Perform defined continuous improvement projects; take ownership of assigned work and report to the project leader and/or manager. Contribute to Stabilize / Standardize / Optimize projects from intake through execution, including providing status updates and supporting schedule and % complete tracking. Handle complex troubleshooting, repairs, and maintenance. Provide 2nd-tier support to the Service Engineering team. Solve non-routine problems with some guidance. Perform assignments following SOPs. Support technical work independently on medium-complexity scope projects and with guidance on high-complexity scope. Assist with performance qualification

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Software Engineer to join the CB Node team within the Platform organization. This team runs all the blockchain nodes that power every asset Coinbase offers to customers, currently spanning 55 unique protocols across Ethereum, Bitcoin, Solana, and beyond. You'll contribute to performance optimization and reliability across the blockchain platform stack, diagnosing root causes instead of over-provisioning, reducing infrastructure spend, and building the observability and health-check systems that keep our nodes reliable at scale. What you'll do: Own performance analysis and optimization tasks across the blockchain node stack, diagnosing root causes of resource consumption and implementing system-level fixes that reduce infrastructure spend while maintaining reliability SLOs. Build observability, health-check, and automated failover capabilities for blockchain nodes, ensuring the team can detect degradation and respond proactively rather than reactively scaling resources. Execute right-sizing improvements across the node fleet, profiling workloads, identifying over-provisioned instances, and contributing to capacity models that balance cost efficiency with reliability. Partner with protocol integration engineers, wallet teams, and indexer teams to extend performance improvements across the blockchain platform stack. Support the definition and implementati

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About the Role We are looking for an experienced AI Development Team Lead to lead a global team of AI specialists responsible for delivering impactful Artificial Intelligence solutions across the organization. This role serves as the bridge between business and technology, translating business challenges, customer value opportunities, and operational needs into scalable AI solutions that generate measurable business outcomes. The ideal candidate combines strong leadership experience, AI expertise, Customer Value Stream knowledge, and enterprise architecture understanding to drive successful AI implementations across multiple business functions and regions. Key Responsibilities Lead and develop a global team of AI specialists and technical experts. Gather business requirements and translate them into AI-enabled solutions. Identify opportunities to improve customer experience, productivity, and business processes through AI. Drive delivery of AI initiatives, including Generative AI, AI Agents, Microsoft Copilot, automation, and analytics solutions. Partner with business leaders and process owners to support Customer Value Stream optimization. Collaborate with stakeholders across multiple countries and organizational functions. Ensure solutions align with enterprise architecture, security, governance, and integration standards. Support AI implementations involving CRM, ERP, Customer Service, Supply Chain, Finance, Data Platforms, and other enterprise systems. Qualifications Required Available to work Hybrid from Toradex Office in Campinas-SP. Fluent English

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments and more. Our on-demand insights team uses proprietary technology to identify, license, clean and analyze the data many of the world’s largest investment funds and corporations depend on. For three years and counting, we have been recognized as one of Inc’s Best Workplaces . We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency. About the Role: This is a fully on-site role based at our New York City headquarters. Employees are expected to work from the NYC office five days per week. We expect East Coast working hours. As Our IT Delivery Engineer, You Will: Design, implement, and maintain the systems and platforms that support the company’s internal IT environment Administer and troubleshoot SaaS platforms and endpoint management systems including Kandji, Google Workspace, Okta, Slack, Zoom, and other core business tools Manage and improve device management and endpoint configuration across the global fleet using MDM platforms Partner with Security and Infrastructure teams to ensure systems meet company security and compliance standards Lead and contribute to IT infrastructure and service delivery improvement projects that increase system reliability and operational efficiency Evaluate and implement new technologies that enhance IT service delivery, system management, and automation Develop automation and tooling to streamline provisioning, configuration management, and operational workfl

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the DevInfra Team The DevInfra team is Mixpanel’s platform engineering team. Our mission is to be a force multiplier for Mixpanel engineering as a whole. We achieve this by partnering with our engineering teams to build a world-class software development life cycle together. About the Role We are looking for an engineer with a strong track record of solving tooling pain points, automating away toil, and helping teams deliver software faster, more safely, and more reliably. Someone who is energized by supporting their fellow engineers. An engineer who has good taste and leverages AI to great effect without generating slop. Frequent forays into uncharted territory requires our team to be highly adaptable and always ready to learn. We serve as trailblazers for the rest of Mixpanel engineering. Responsibilities We partner with a wide variety of teams to build out their software development lifecycle to be optimized for speed, safety, and reliability. We support teams writing front-end UI code as well as teams maintaining our highly stateful storage systems deep in our stack. We are responsible for deploying AI tools like Claude Code to our entire engineering team. We are building agents into our platform to do things like augment on-call response and automatically one-shot bugs that come through a team’s triage queue. We support systems that ingest more than 1 Trillion user-generated events every month while balancing low end-to-end query latency. Mixpanel queries typically scan more than 1 Quadrillion events over the span of a month. More details in this blog post . Mixpanel runs entirely on Google Cl

Key Responsibilities Enterprise Data Strategy & Client Engagement: Develop and maintain a comprehensive data architecture strategy that aligns with organizational and client business objectives. Serve as a key technical advisor for clients, translating business requirements into innovative data solutions. Build and maintain strong client relationships by providing expert guidance and managing expectations throughout project lifecycles. Data Modeling, Design & Engineering: Design and optimize both logical and physical data models to support enterprise-wide systems. Architect data warehousing solutions, overseeing the integration of data from multiple sources to enable robust business intelligence and analytics. Directly develop, test, and implement ETL processes and data pipelines, ensuring data quality, consistency, and performance. Technology Evaluation & Implementation: Evaluate emerging data technologies and tools to determine their fit within the existing architecture and potential for future scalability. Oversee the integration of new technologies into the enterprise data architecture, balancing innovation with risk management. Team Leadership & Hands-On Management: Lead cross-functional teams, providing mentorship and technical guidance to junior data engineers and architects. Maintain a hands-on approach by actively participating in coding, design sessions, and troubleshooting complex data issues. Ensure project milestones are met through effective resource management and team coordination. Performance, Security & Best Practices: Optimize data storage, retrieval, and processing performance across various systems. Collaborate with security teams to enforce data governance, compliance, and privacy standards. Establish and promote best practices in data management, data engineering, and architecture design. Documentation & Reporting: Develop and maintain comprehensive documentation covering data architecture designs, data flows, integrati

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Solve some of the team’s toughest technical problems and build solutions that hold up as the product grows. Partner with product managers, architects, and other engineers on technical approach and planning, contributing perspectives that can extend beyond your immediate area when it’s useful. Act as a go-to technical resource for complex design and architecture questions, helping ensure solutions hold up against business needs, compliance standards, and long-term maintainability. Take ownership of the most complex technical issues that come up in your systems, driving root cause analysis and fixes that hold up over time. Mentor other engineers through code review, design discussions, and everyday guidance, helping raise the technical bar around you. Bring a high bar to your own code and design work, and help others do the same through thoughtful review and knowledge sharing. Your Opportunity: Take deep ownership of significant, technically demanding components, and help evolve core infrastructure so it stays reliable and scalable as the product grows. Work with a high degree of indepe

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Infrastructure team builds and operates the foundations that power Decagon: networking, data, ML serving, developer platform, and real‑time voice. We partner closely with product, data, and ML to deliver high‑scale, low‑latency systems with clear SLOs and great developer ergonomics. We organize around four focus areas: Core Infra: The foundational cloud stack—networking, compute, storage, security, and infrastructure‑as‑code—to ensure reliability, scale, and cost efficiency. Data Infra: Streaming/batch data platforms powering analytics/BI and customer‑facing telemetry, including for customer‑managed and on‑prem environments. ML Infra: GPU and model‑serving platforms for LLM inference with multi‑provider routing and support for on‑prem/air‑gapped deployments. Platform (DevEx): CI/CD, paved paths, and core services that make shipping fast, safe, and consistent across teams. Our mission is to deliver magical support experiences — AI agents working alongside humans to resolve issues

How does a company with thousands of people building hundreds of products stay focused on what matters most? That's the question the Company Planning and Execution (CPE) team works on every day. We design the systems, processes, and insights that help Spotify plan, prioritise, and deliver at scale. As a Data Scientist on CPE, you'll sit at the intersection of data, strategy, and operations. You'll bring clarity to complex questions by turning operational and strategic information into clear stories, recommendations, and decision frameworks that help leaders and teams act faster and smarter. You'll also explore how AI and automation can change the way people access insights and make decisions. You'll work closely with data scientists, engineers, PMs, and business partners across the company to help refine how Spotify executes at scale. If you like making sense of ambiguity, care about how organisations work, and want your analysis to shape real decisions, this is the role. What You'll Do Formulate hypotheses related to how Spotify plans and delivers, and communicate insights effectively to a range of audiences. Apply analytical techniques — including statistical models and machine learning — to identify trends and generate insights that improve how we work. Build and maintain the data models, pipelines, and dashboards that provide visibility into how Spotify plans and executes. Develop structured narratives and recommendations — not just charts, but the "why" and "so what" — in our semi-annual Planning and Execution Insight reports and recurring briefings. Explore how AI and automation can make insights faster to produce and easier to access across the company. Who You Are Curious about how organisations work — not just the data, but the decisions and systems behind it. 5+ years of experience with a quantitative background in science, economics, engineering, or a related field. <li

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Marketing & Privacy Engineering (MPE) builds trusted, privacy-aware consumer web experiences and measurement systems that enable sustainable growth. Within MPE, the Marketing pillar owns Affirm’s Logged-Out Web experiences, web experimentation, client-side tagging, marketing technology integrations, attribution, and measurement. As a Senior Software Engineer, you will build the data and measurement foundations that connect consumer acquisition activity across paid media, SEO/AEO, and other growth channels to downstream outcomes such as signup, conversion, and GMV. You will work at the intersection of data engineering and marketing technology, building reliable pipelines, identity and event data systems, attribution and conversion measurement, and integrations across our marketing and data ecosystems. You will partner closely with Engineering, Product, Marketing, Analytics, and Data Engineering so that consent, tagging, identity, and consumer-data requirements are incorporated into measurement architecture from the start. This role is a strong fit for an engineer who enjoys ambiguous cross-functional problems, cares deeply about data quality and operational reliability, and wants to build durable measurement capabilities that help teams understand the effectiveness of consumer growth investments. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider

CSQ127R154 As a Senior Production Engineer working on Databricks’ realtime products you will be directly contributing to our customers’ success. You will build advanced monitoring and incident mitigation tooling, and drive changes across the stack to proactively make the realtime products like Lakebase, Neon and Model Serving reliable, secure, and scalable in production. Our production engineers understand the Databricks platform from end to end, and partner across engineering teams, building durable solutions for a platform operating across AWS, Azure, and GCP. The Impact You’ll Have Observability Build advanced monitoring and detection capabilities that give early warning of issues and deep insights into workload performance and customer experience. Build reliable, observable automation for debugging and incident mitigation. Reliability Improve service reliability, scalability, security, and operational efficiency. Develop dependable, safe, mitigations for production issues. On-Call & Incident Response Participate in a follow-the-sun on-call rotation and lead incident response and mitigation. Perform root-cause analysis, identify and implement lasting corrective actions. Partner with Product Engineering, Security, Support, and other infrastructure teams on follow up actions. What We Look For Experience 5+ years of experience in Production Engineering, Customer Reliability Engineering (CRE), Site Reliability Engineering (SRE), infrastructure engineering, backend software engineering, or a related field. Experience in holistic monitoring and alerting of complex stateful systems, applying multiple strategies like workload alerting, anomaly detection and probing. Experience with PostgreSQL, or related managed databases or distributed systems. Experience in incident management and participating in on-call rotations for critical infrastructure. Skillset A mindset focused on automation, root-cause resolution, and continuous improvement. Strong programming skill