Talent Lead Jobs

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About PagerDuty PagerDuty is a global leader in digital operations management, trusted by over 30,000 organizations—including 70% of the Fortune 100—to keep their critical digital systems running. Built for enterprise reliability with 99.99% availability and 750+ ecosystem integrations, our platform empowers teams to prevent and resolve business-impacting incidents rapidly. Overview of the Role PagerDuty is seeking a Business Development Representative to join our sales team. Reporting to a Manager of Business Development, you will collaborate closely with Account Executives to build outbound pipeline and generate growth across net-new accounts. This is a unique, high-impact opportunity focused on driving greenfield business . Beyond prospecting, you will gain hands-on, direct closing experience by managing and closing smaller, transactional deals—accelerating your path toward a full-cycle Account Executive career. Who You Are We are looking for an ambitious professional who thrives in a fast-paced environment. To succeed in this role, you should be: Hungry & Goal-Oriented: Driven to exceed targets, take on new challenges, and grow your sales career. Coachable: Eager to learn, seek feedback, and continually refine your sales craft. Sel

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Software Engineer to join our diverse and customer-focused team! You'll be working on our strategic integrations, which connect PagerDuty to the many tools our customers rely on. The work spans a wide range of technologies, including APIs, webhooks, OAuth, and SaaS platforms across multiple languages, and you'll help advance how we use AI as a core part of day-to-day engineering. Why we need you The PagerDuty Integrations Team is looking for a software engineer who's eager to learn new technologies. Our integrations connect PagerDuty to the wider set of tools our customers use every day, spanning many languages, platforms, and protocols. You'll help create the foundation for these systems by building highly available services, scalable databases, and secure APIs. You'll also help promote engineering excellence across our design, development, test, and release cycles, with AI as a core part of how you work. Key Responsibilities From day one, you'll be designing, coding, testing and shipping backend applications and microservices, APIs, webhooks, and front-end interfaces that ensure we deliver reliable, scalable integrations to our customers. You'll collaborate closely with engineers across teams. With 20,000+ global customer

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Role Summary The Tier 2 Helpdesk Engineer is the escalation point for PagerDuty's Employee IT helpdesk, resolving complex hardware, software, identity, and collaboration-tool issues that Tier 1 cannot close. This role owns the administration of our endpoint management, identity, and SaaS collaboration platforms (Jamf, Intune, Entra ID, Zoom, Slack, Jira Cloud), provides white-glove hardware support for Mac and Windows users, and leads A/V setup and technical coordination for internal events. Success requires strong technical depth balanced with excellent customer service — the ability to stay calm, clear, and empathetic with employees at every level, including executives, during high-pressure moments. Key Responsibilities Escalated Support & Troubleshooting Serve as the primary escalation point for Tier 1 tickets requiring advanced diagnosis of hardware, OS, network, or identity issues. Own complex incidents end-to-end: triage, root cause analysis, resolution, and documentation. Identify recurring issues and drive permanent fixes rather than repeated workarounds. Endpoint & Identity Management Administer Jamf Pro for macOS enrollment, configuration profiles, patch management, and compliance reporting. Administer Microsoft Intune fo

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Event Marketing Manager Role Overview : PagerDuty is seeking an Event Marketing Manager to join our diverse, customer-focused team! This role will report directly to the Director of Event Marketing for North America within the Revenue Marketing & Operations department. As the Event Marketing Manager, you will be a strategic thinker with excellent project management skills, leading the planning and execution of both PagerDuty hosted and 3rd party sponsored events. You will be responsible for developing our event and trade show strategy to ensure alignment with PagerDuty’s OKRs, and have a proven track record of successfully partnering with GTM teams to achieve revenue-based goals through integrated event programs. The ideal candidate will have a strong background in planning and executing both small and large-scale events that contribute to pipeline creation, expand customer acquisition, and grow the PagerDuty brand. KEY RESPONSIBILITIES : Develop and implement comprehensive event and trade show strategies aligned with the company's marketing and business objectives. Oversee the planning and execution of event programs across both hosted and 3rd party sponsored events, including logistics, vendor management, staffing

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Country Manager, Director - Customer Success About the Role PagerDuty is seeking an experienced CSG leader and Chile Country Manager to lead our Chilean team and Santiago office. This role provides direct leadership for PagerDuty’s Customer Success, Support, and Professional Services teams located in Chile, as well as cross-functional leadership for Engineering, Solutions Consulting, Marketing, Finance, IT, and other resident functions. This role serves as PagerDuty's senior on-site leader in Chile, ensuring a unified culture and smooth day-to-day operations while each cross-functional team continues to report into its respective global leadership structure. Key Responsibilities Serve as the senior on-site leader for PagerDuty's Santiago office, providing direct leadership for Customer Success, Support and Professional Services teams (within our Customer Success Group) as well as cross-functional leadership across Engineering, Customer Success, Renewal Management, Marketing, and other resident teams. Lead the local Support and Services teams to accelerate customer success by collaborating with sales & customers on deployments, and ensuring a unified customer experience to maximize revenue and minimize churn/downgrade, tracking success with KP

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About the role PagerDuty’s Operations Cloud runs on a platform that ingests billions of signals and turns them into real-time action for thousands of customers. We’re looking for an early-career AI/ML Engineer who is excited to grow at the intersection of two disciplines: large-scale distributed systems and machine learning. In this role you will help build and ship AI systems that run in production at PagerDuty’s scale — powering Incident Management AI Agents, event intelligence, and the LLM-powered capabilities embedded across our platform. You’ll work alongside senior engineers on real production problems, learning how AI features go from a prototype to something that serves reliably at scale. We are looking for a candidate who is genuinely excited about building with modern AI — LLMs, agents, and retrieval — eager to learn how resilient, high-throughput systems are built, and motivated to grow into an engineer who is strong in both. What you’ll do Contribute to AI-powered features — LLM agents, retrieval, and event intelligence — that operate on high-volume, real-time data, with support and guidance from senior engineers. Help build and maintain the systems behind them — prompt and agent orchestration, retrieval pipelines, tool/API integratio

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. About the role PagerDuty’s Operations Cloud runs on a platform that ingests billions of signals and turns them into real-time action for thousands of customers. We’re looking for a Senior AI/ML Engineer who lives at the intersection of two disciplines: large-scale distributed systems and applied AI. In this role you will design and ship AI systems that run in production at PagerDuty’s scale — powering Incident Management AI Agents, event intelligence, and the LLM-powered capabilities embedded across our platform. You’ll own the full lifecycle, from framing the problem to serving reliably at scale. We are looking for a candidate who is genuinely passionate about building with modern AI — LLMs, agents, and retrieval — but grounded in the realities of building resilient, high-throughput systems. What you’ll do Design and build AI-powered features — LLM agents, retrieval, and event intelligence — that operate on high-volume, real-time event streams, from problem framing through production deployment and monitoring. Architect and own the systems behind them: agent and prompt orchestration, retrieval pipelines, tool/API integrations, and low-latency inference and evaluation at scale. Reason about consistency, throughput, fault tolerance, and cost acros

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Overview We are seeking a highly experienced and technically proficient Billing and Revenue Systems IT Product Manager to drive the strategy, roadmap, and delivery of our critical billing, revenue recognition, and order-to-revenue (O2R) systems. The ideal candidate brings 5–8 years of dedicated O2R experience, with deep hands-on expertise in Zuora Billing and Zuora Revenue (RevPro), and a strong foundation in finance and subscription revenue operations. This role requires a candidate who understands the business impact behind every system decision — someone who can speak fluently in ARR, deferred revenue, and ASC 606 as comfortably as they navigate Zuora data models and API integrations. This position demands a unique blend of product management acumen, financial domain expertise, technical depth, and the ability to bridge Finance, IT, and Engineering teams. You will also serve as an early adopter and champion of AI-powered tools and automation to continuously improve the efficiency and intelligence of billing and revenue operations. You will partner closely with a Zuora Administrator who handles day-to-day operational work and support. Key Responsibilities Business Solutioning: Proactively identify and solve complex business challenges th

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace t

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace t

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. You will maintain and grow customer relationships, drive product adoption, manage renewals, and identify strategic expansion opportunities that deliver measurable business value. This is an exciting opportunity to blend customer success and sales expertise to help customers realize the full potential of PagerDuty’s platform while driving revenue growth. The ideal candidate is a proactive relationship builder with strong commercial acumen, a passion for data-driven customer management, and experience with SaaS products and AI-driven insights. KEY RESPONSIBILITIES Own a portfolio of existing customers to ensure adoption, value realization, and retention. Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. Monitor customer health using usage analytics, telemetry, and business

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty’s Operations Cloud. This is an exciting opportunity to accelerate PagerDuty’s footprint in high-growth accounts by engaging directly with C-level stakeholders and delivering measurable business outcomes. The ideal candidate is a strategic seller who thrives in fast-paced environments, excels at executive engagement, and has a proven track record of driving multi-product growth within existing customer portfolios. KEY RESPONSIBILITIES Drive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions. Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement. Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities. Champion the adoption of PagerDuty’s Operations Cloud to deliver tan

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is seeking a Forward Deployed Engineer (SRE Agent) to join our customer-focused SRE Agent team! As a Forward Deployed Engineer , you will work inside PagerDuty’s largest customer accounts, connecting the SRE Agent to their production environments (observability tools, infrastructure as code, GitOps tooling, and CI/CD pipelines) and guiding their teams from AI-assisted incident response to supervised and autonomous actions with safety guardrails. You will also contribute code directly back to the core SRE Agent product, building reusable tools, connectors, and skills derived from real customer needs. This is an exciting opportunity to join the product engineering team as the Staff Engineer and directly shape how agentic AI operates within the most strategic customers. The ideal candidate brings a strong background as a software engineer, hands-on experience shipping LLM/agentic systems to production, and the customer-facing skills to bridge technical execution with business strategy. KEY RESPONSIBILITIES Embed and drive SRE Agent adoption: Work onsite and in regular contact with 2–4 strategic customer teams to deploy the SRE Agent, configure tools and connectors, and embed AI actions across their incident management lifecycle to dr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a strategic, hands-on Director, M&A People Strategy & Integration to lead the human capital lifecycle for our deal pipeline. In this high-impact individual contributor role, you will design and execute due diligence and post-merger integration strategies centered on talent, organizational design, compensation, and cultural alignment. You will serve as the primary human resources quarterback during transactions, partnering closely with internal People team functional leads (Talent Acquisition, Total Rewards, People Operations) and collaborating with Corporate Development, Legal, Finance, and IT to ensure seamless operational continuity, compliance, and employee experience from announcement through post-close integration. Key Responsibilities People Due Diligence & Risk Assessment Diligence Execution: Lead HR and talent due diligence across target organizations, analyzing organizational structures, total rewards programs, workforce demographics, employment contracts, and labor compliance risks. Talent & Cultural Assessment: Evaluate key talent retention risks, leadership team capabilities, organizational design, critical skills gaps, and cultural alignment to inform valuation, deal terms, and integration strategies. Cost & Synergy Modeling: Partner with Finance to analyze workforce cost structures, including compensation, benefits, harmonization costs, retention packages, severance exposure, and synergy targets. Cross-Fu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a strategic, hands-on Director, M&A People Strategy & Integration to lead the human capital lifecycle for our deal pipeline. In this high-impact individual contributor role, you will design and execute due diligence and post-merger integration strategies centered on talent, organizational design, compensation, and cultural alignment. You will serve as the primary human resources quarterback during transactions, partnering closely with internal People team functional leads (Talent Acquisition, Total Rewards, People Operations) and collaborating with Corporate Development, Legal, Finance, and IT to ensure seamless operational continuity, compliance, and employee experience from announcement through post-close integration. Key Responsibilities People Due Diligence & Risk Assessment Diligence Execution: Lead HR and talent due diligence across target organizations, analyzing organizational structures, total rewards programs, workforce demographics, employment contracts, and labor compliance risks. Talent & Cultural Assessment: Evaluate key talent retention risks, leadership team capabilities, organizational design, critical skills gaps, and cultural alignment to inform valuation, deal terms, and integration strategies. Cost & Synergy Modeling: Partner with Finance to analyze workforce cost structures, including compensation, benefits, harmonization costs, retention packages, severance exposure, and synergy targets. Cross-Fu