Tech Ops Team Lead Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Field Process & Systems Team The Field Process & Systems team is the strategic connective tissue between our Go-To-Market strategy and the technology that powers it. We manage the end-to-end design of GTM workflows, the optimization of our global tech stack, and the deployment of AI-driven operational capabilities. While rooted in the Field Process & Systems organization, our scope spans across broad Go-To-Market functions. Our mission is to eliminate operational friction and accelerate growth by delivering scalable, AI-powered system solutions. As a member of this team, you will work alongside experts in Salesforce solutions, AI productivity, and global operations to ensure our tools and workflows allow our GTM organization to execute with speed and precision. The Manager, GTM AI & Revenue Intelligence Opportunity The Manager, GTM AI & Revenue Intelligence is responsible for designing and scaling AI-driven workflows and integrating Conversational Intelligence (CI) insights into the broader global GTM lifecycle. Sitting within the Field Process & Systems team, this role operationalizes AI initiatives by defining how unstructured conversational data, predictive signals, and AI tools validate pipeline health, automate GTM handoffs, and drive cross-functional execution. Beyond field support, this role is a critical partner to GTM Leadership—leveraging CI and AI insights to provide executive business intelligence, optimize execution

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Design, you’ll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Design team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full-time role that can be held from one of our US hubs (SF or NYC) or remotely in the United States. Note: the role requires working PT hours. What you'll do at Figma: Proactively manage VP calendars, meetings, business travel arrangements, and expenses Act as a delegate for the VP, signing off for expenses, PO approval, and various other tooling (as needed) with careful attention to internal policy Partner with operations leadership to craft agendas and logistics for seamless large-scale meetings–tracking content readiness, taking notes, and pushing forward on relevant action items Identify opportunities for workflow optimization around business deliverables, VP efficiency, and function or company rhythms Be a strategic thought partner to the CDO's EA, VPs and their leadership teams, with a focus on design operations, process, and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal Operations Team and sit at the center of our mergers & acquisitions (M&A) and post-close integration activity! This is a strategy-to-execution role that serves as the operating backbone for Legal across our most strategic transactions — owning legal integration execution in partnership with Lyft’s Corporate Development Integration Management Office (IMO), and the intake and governance layer that connects the Legal team to deal and integration work. The ideal candidate is tech-savvy, detail oriented, proactive, and able to drive outcomes across multiple concurrent transactions in ambiguous, high-stakes environments with a collaborative and transparent approach. Some key areas include: M&A integration program management, program leadership across concurrent initiatives, cross-functional and deal team engagement, outside counsel and vendor management across jurisdictions, legal entity management and governance, and building the repeatable operating model that scales Legal integration with company growth. This position reports to the Head of Legal Operations. As the company scales, the volume and complexity of strategic transactions — M&A, cross-border expansion, and new market entry — continues to increase. This role establishes a centralized operating model for Legal integration that ensures: Strategic transactions are executed with discipline, completeness, and a clear critical path Legal is embedded early and effectively, with strong planning-to-execution across multiple teams to deliver strong business results and manage risk The organization scales without accumulating operational, compliance, or technical debt Responsibilities: M&A Integration Program Management Own end-to-end legal in

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal Operations Team and sit at the center of our mergers & acquisitions (M&A) and post-close integration activity! This is a strategy-to-execution role that serves as the operating backbone for Legal across our most strategic transactions — owning legal integration execution in partnership with Lyft’s Corporate Development Integration Management Office (IMO), and the intake and governance layer that connects the Legal team to deal and integration work. The ideal candidate is tech-savvy, detail oriented, proactive, and able to drive outcomes across multiple concurrent transactions in ambiguous, high-stakes environments with a collaborative and transparent approach. Some key areas include: M&A integration program management, program leadership across concurrent initiatives, cross-functional and deal team engagement, outside counsel and vendor management across jurisdictions, legal entity management and governance, and building the repeatable operating model that scales Legal integration with company growth. This position reports to the Head of Legal Operations. As the company scales, the volume and complexity of strategic transactions — M&A, cross-border expansion, and new market entry — continues to increase. This role establishes a centralized operating model for Legal integration that ensures: Strategic transactions are executed with discipline, completeness, and a clear critical path Legal is embedded early and effectively, with strong planning-to-execution across multiple teams to deliver strong business results and manage risk The organization scales without accumulating operational, compliance, or technical debt Responsibilities: M&A Integration Program Management Own end-to-end legal in

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are seeking an exceptional Director, Strategic Finance to join our leadership team, reporting to the Head of FP&A. This leader will serve as the senior finance partner across several of Lyft's critical business lines: Autonomous Vehicles, Luxury, and Growth Initiatives. This leader will be driving strategic financial decision-making through advanced analytics, consumer tech expertise, and proven ROI frameworks. This role demands a finance leader with deep consumer technology experience who can be a self-starter and translate complex business dynamics into actionable business insights and drive measurable performance. Responsibilities: Lead comprehensive financial planning, budgeting, and forecasting for the supported business leaders, including revenue and contracts optimization, complex modeling and scenario planning. Partner directly with business leaders and executive leadership to develop and execute against strategic finance initiatives and key investment decisions. Drive forecast updates, quarterly business reviews with sophisticated analysis of business performance. Drive long-term planning (inclusive of capital allocation and capex planning) for emerging businesses. Build and maintain advanced ROI frameworks across the business, inclusive of ROIC and Free Cash Flow. Proactively identify opportunities to improve efficiency, profitability, and growth through deep-dive analysis and competitive benchmarking. Design and implement automated financial models and dashboards that provide real-time visibility into key business drivers and performance indicators. Drive scenario planning and sensitivity analysis to support strategic decisions around new businesses and investments, product launches, and capital allocation. Manage the quarterly performance of the business. Build, manage, and develop

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Development team is building the infrastructure for how Lyft grows, develops, and equips its people. As Technical Learning Manager, you will own the strategy and execution of technical learning programs for Lyft's Engineering, Science, Product, and Design organizations — one of our highest-leverage investments in people. This role sits at the intersection of learning design, program management, and functional excellence across the technology organizations. You will inherit an established portfolio of programs for software engineers — including Tech Learning, compliance training, and documentation initiatives — and will be responsible for running, evolving, and expanding them across all of Lyft’s tech orgs. You will report to the Head of People Development and work closely with Functional excellence leadership, HRBPs, and cross-functional partners to ensure our technical learning programs are high-quality, well-adopted, and tied to real business outcomes. Responsibilities: Program Ownership Own the strategy and execution of Lyft's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives and compliance training Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through Provide editorial oversight for Lyft's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors Assess the current program portfolio and make recommendations grounded in engineer needs and business priorities Provide engaging learning experiences that empower technologists to do their best work at Lyft Embed AI upskilling in all programs including

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Tax team is focused on building the most tech-advanced tax department in the industry, leveraging automation, custom engineering, and real-time data to maintain a competitive advantage. The Tax Technology Lead serves as the lead architect for the Tax team's digital transformation, reporting to the Head of Tax. This role accelerates technology adoption to transition Tax into a high-velocity, tech-first department, bridging the gap between the Tax team's subject matter experts and internal and external technology resources. What you’ll do In this role, your primary mandate is to accelerate technology adoption and drive the Tax team's transformation into the most tech-forward tax department in the industry. You'll focus on four strategic areas. Reduce time to value for emerging technologies, including generative AI, LLMs, and cloud-native tax engines. Address technical debt by systematically phasing out legacy processes in favor of scalable, code-based solutions. Instill a developer mindset within the Tax team, establishing version control (GitHub), automated testing, and CI/CD pipelines. Maintain the department as the internal and external benchmark for financial technology through rapid experimentation and execution. Responsibilities Refine the Tax team's strategic technology roadmap and develop a multi-year execution plan, defining key objectives, milestones, and initiatives to drive long-term success. Run "art of the possible" and s

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains; Define and produce high quality written proposals, communications and documentation. Execute on technical programs that require deep systems and engineering level knowledge; Partner with Engineering Managers, Tech Leads, Engineers and other Technical Program Managers to define, scope and drive large programs to conclusion; Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs; Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria; Elevate the execution muscle of engineering teams around you; Train them to be better at delivery where needed; Help influence peers / stakeholders and build consensus while dealing with ambiguity; Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level; Create widely circulated plans, driving consistency, clarity and building alignment across teams; Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure); Shape technical design, predicting tech

Who we are About the team Stripe is seeking a Regulatory Compliance and Money Laundering Reporting Officer (RC and MLRO) to lead our regulatory compliance and financial crimes program in Hong Kong. This role sits within the Affiliates pillar of the Financial Crime, Compliance and Risk Oversight (FinCRO) organization, and you'll report to the APAC Affiliates Lead. You'll be the named RC and MLRO of Stripe Hong Kong (to be set up) and lead or assist in the registration of Stripe Hong Kong as a Money Service Operator (MSO), under the oversight of the Hong Kong Customs and Excise Department (CED). In your role as the RC and MLRO, you'll be the principal decision-maker and strategic lead on regulatory compliance and financial crime risk management decisions, serving a critical role in ensuring the continued safe growth and success of Stripe in Hong Kong. You'll also be the public face of FinCRO in Hong Kong. You have deep subject matter expertise and a proven track record building and evolving tech-forward regulatory compliance and financial crime programs (collectively, compliance programs). You may be based in the Stripe Singapore office for approximately 6 months. The APAC Affiliates Lead determines the office location and duration. What you'll do Responsibilities Develop and implement a compliance strategy for Hong Kong, aligning with global FinCRO objectives and business goals, leveraging AI, data science, and automation wherever possible. Provide regular reporting and updates to the Board of Directors of Stripe Hong Kong regarding the health and effectiveness of the compliance programs Act as the RC and MLRO, owning and enhancing Stripe Hong Kong compliance programs, in particular, ensuring the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes Engage with local regulators to shape the future of fintech oversight, advocating for tech-enabled complianc

This is a fixed-term contract for a period of 11 months. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Orgs. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles. What you’ll do As a People Consultant, you’ll help make Stripe a great place to work and grow. You’ll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed. Responsibilities Partner with and advise front line managers on all things people-related, including performance management & coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives Facil

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, and using data to develop best practices from first principles. What you'll do As a People Consultant, you'll help make Stripe a great place to work and grow. You'll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed. Responsibilities Partner with and advise front-line managers on all things people-related, including performance management and coaching, career development, employee relations, and leveling and team effectiveness with a strong focus on belonging and inclusivity Advise and consult front-line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations Facilitate smooth rollou

About the team The Agent Enablement AI Deployment Engineering (ADE) team works across engineering, product, design, partnerships, and strategic customers to grow an open ecosystem of agent-enabled sites and services. We help partners adopt the OpenAI tech stack related to identity, permissioning, agent-auth primitives so users can safely connect ChatGPT and Codex to the tools, services, and workflows they already use. Our team also works with external partners on defining the standards for agent access, marketplace offerings as well as other agent enablement initiatives to ensure users of ChatGPT and Codex go from intent to task completion seamlessly. About the role We are looking for an AI Deployment Engineer to help strategic partners design, build, validate, launch, and operate agent enablement integrations across web applications, connectors, APIs, CLIs, MCP servers, and developer tools. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated technical engagements, and turn ambiguous identity and agent-workflow requirements into secure, production-ready integrations. You will work across partner product and engineering teams and OpenAI’s product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams. You will identify high-value user journeys, choose the right integration path, prototype and review architectures, write code, run evaluations and dogfood, trace failures end to end, guide launch and rollout, and support post-launch iteration. The best person for this role moves fluidly between full-stack code, OAuth/OIDC and identity systems, product judgment, project leadership, and clear communication with engineers and executives. This role is a fit for a product-minded engineer who wants to stay close to users and partners while going deep on authentication, permissions, reliability, safety, and developer experience. The principle objective is to

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team OpenAI’s products are talked about by people, not just press and pundits. More than 900 million people use our tools each week, learning from one other and passing along what works. Their stories shape our reputation and encourage others to try our products. Our community team builds direct relationships & channels with people who use our tech then amplifies their stories and use cases so peers can learn from them and channels their insights to our product and research teams. About the Role We are seeking an exceptional Technical Community Program Manager to help manage and scale a high-signal community of advanced ChatGPT Pro users. This is a hands-on, technically fluent role at the intersection of community-building, product enablement, user research, product education, and editorial storytelling. You do not need to be a full-time software engineer, but you should be comfortable understanding technical workflows, asking sharp technical questions, using the latest AI tools, and helping advanced users explain what they are building. You will report to the Head of Pro Subscriber Community and will be based in New York City. In this role, you will: Run and grow a high-signal community Help manage and deepen engagement with the ChatGPT Pro cohort of advanced users across disciplines Design and execute high-touch community programming, including product demos, office hours, show-and-tell sessions, peer-learning formats, and in-person events Build repeatable systems for onboarding, engagement, retention, and member communications Build deep relationships with exceptional users Identify, recruit, and onboard new individuals doing high-impact work with ChatGPT and Codex Conduct in-depth interviews and maintain ongoing r

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team OpenAI’s products are talked about by people, not just press and pundits. More than 900 million people use our tools each week, learning from one other and passing along what works. Their stories shape our reputation and encourage others to try our products. Our community team builds direct relationships & channels with people who use our tech then amplifies their stories and use cases so peers can learn from them and channels their insights to our product and research teams. About the Role We’re hiring a full-time program and community manager to shape how we show up on college campuses where usage of our tools is most advanced. This person will own relationships with a small group of campuses with dense populations of builders and future startup founders that are on the cutting edge of adoption and have a tremendous influence on how students, builders, and the broader world understands emerging technology. You’ll be tasked with shaping our approach to how we build and measure our engagement on frontier campuses, aligning that strategy with cross-functional teams, and also providing personalized support to student leaders on these campuses. You’ll work closely with community, marketing, product, recruiting, startup and education teams plus our agency to ensure students have the best possible experience learning and building with OpenAI. In this role, you will: Identify and develop deep relationships with the standout student leaders who should have a closer relationship with OpenAI at leading global campuses with dense populations of builders and future startup founders. Learn the culture, priorities, and opportunities unique to each campus and identify where OpenAI can provide the most value. Support campus lea

About the Team The Support Automation team at OpenAI scales the organization by applying cutting-edge AI models to real-world challenges, automating and enhancing work across the organization. From customer operations to engineering, we develop an ecosystem of automation products that empower our colleagues and drive impact. We're passionate about crafting products that serve those around us, blending rapid prototyping with a focus on long-term quality and reliability. By creating reusable solutions, we create patterns that can be applied across diverse domains within OpenAI. TLDR: this team leverages OpenAI technology to improve OpenAI, and you’ll have the opportunity to leverage the full extent of our tech (both public and pre-released) to accomplish this mission. About the Role We’re looking for a Backend Software Engineer with experience working in ML/LLM-heavy domains to help to design and build an evals infrastructure that measures the quality of OpenAI’s support automation. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. The role will especially focus on working closely with Data Science and Research partners to design and build evals at scale. In this role, you will: Design eval pipelines that are reliable, reproducible, and extendable Build the infrastructure for continuous eval monitoring frameworks (regression/drift monitoring, building robust golden datasets) along with feedback loops that ultimately strengthen support automation Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with data, research, and engineering teams to integrate OpenAI models into high-leverage workflows