Technical Account Manager Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Senior Customer Engineer. Available Locations Mexico City, Mexico Responsibilities About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initi

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Canberra , Australia About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ong

Job Details: Job Description: We are seeking experienced and highly driven individuals to support the Penang Assembly and Test Manufacturing facility as a New Product Integrator. This role is responsible for coordinating and executing New Product Introduction (NPI) activities to ensure successful product startup from engineering builds through high volume manufacturing (HVM). Responsibilities / Expectations: • Plan and manage NPI execution activities as a product integrator, supporting the development, implementation, and ramp of new technologies or products for external customers. • Act as the primary coordination point for NPI build execution, engaging cross functional teams across engineering, manufacturing, quality, and supply chain to enable successful product startup. • Develop and manage detailed NPI execution plans, including task identification, dependency definition, effort and duration estimation, and project schedule tracking. • Track and publish Performance Against Schedule, ensuring achievement of Critical Success Indicators (CSIs) across key NPI milestones, including: o Recipe Check Out o Power On o Engineering Sample o Quality Sample o Factory Certification o Manufacturing Validation • Ensure manufacturing readiness by coordinating system setup, process flow definition, material readiness, and capacity availability to support NPI builds and data collection. • Understand product and process challenges and work closely with technical experts across multiple groups to identify solutions and drive Design for Manufacturing (DFM) alignment during NPI execution. • Proactively identify improvement opportunities and support improvement actions to enhance NPI delivery effectiveness, predictability, and quality. • Lead investigation of issues impacting NPI deliverables, perform structured root cause analysis, align risk mitigation actions, and coordinate resolutio

Work Flexibility: Onsite Stryker is seeking a Staff Advanced Manufacturing, Automation/Software Engineer to join our Advanced Operations team, supporting the Medical Division - Acute Care Business Unit. In this role, you will lead the design, development, and deployment of advanced automation and production test systems for new product introductions. This role is critical to ensuring reliable, scalable, and compliant manufacturing for patient support and patient environment products. You will serve as both a technical owner and a supplier-facing leader, architecting systems internally while guiding external partners to deliver high‑quality automation solutions. You will have the opportunity to work on the design transfer of new products from research through development and into production. This is a hybrid role based out of Portage, MI. The team works onsite 4-5 days per week to support collaboration and project needs. What you will do: Automation System Architecture & Development Lead the full lifecycle of industrial automation and test systems from requirements, architecture, and design through implementation, validation, and release. Define system-level requirements encompassing mechanical, electrical, software, controls, and safety considerations. Develop and integrate control software, embedded interfaces, test sequences, and operator interfaces (HMI/SCADA). Ensure robust performance, maintainability, reliability, and alignment with design intent and manufacturing needs. Troubleshoot complex processes, software, and equipment issues; optimize system performance and uptime. Supplier & Equipment Vendor Leadership Manage automation and equipment suppliers, including capability assessments, technical reviews, process monitoring, and on‑site visits. Create clear, comprehensive

The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success. Datadog's Service Management suite — spanning App Builder, Incident Management, Event Management, Workflow Automation, and On-Call — helps enterprises detect, triage, and resolve operational issues faster while automating the manual toil around incident response. As a Product Solutions Architect, you will partner closely with Datadog customers and the Service Management product team to design architectures, implement best practices, and drive adoption of App Builder, Incident Management, Event Management, Workflow Automation, and On-Call across customer environments. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Serve as the in-house subject matter expert for Datadog's Service Management products — App Builder, Incident Management, Event Management, Workflow Automation, and On-Call Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting Service Management, including designing on-call escalation policies, incident response workflows, event correlation pipelines, and custom internal tools with App Builder Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalatin

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalatin

Executive - Quantity Surveyor is responsible to provide administrative and technical support for quantity surveying tasks. This role involves data collection, documentation management, and assisting in the preparation of reports, analyses, and budgets. The Executive ensures that all quantity surveying activities are well-organized, accurate, and aligned with project requirements, contributing to the overall efficiency and success of the projects. Source: Adani Group | Job ID: 54142

Team Member - Techno Commercial (Mechanical/Utilities) supports the technical and commercial activities related to mechanical engineering and utilities management within the organization. This role involves assisting in project execution, vendor coordination, cost management, and the integration of new technologies to enhance operational efficiency. Source: Adani Group | Job ID: 32517

End to end responsible for: • project-specific regulatory roadmap and technical compliance support for Maharashtra approvals, ensuring external dependencies don’t block delivery. • coordinating with central Corporate Affairs and Regulatory teams for NOCs, permissions and clearances, with right-first-time submissions. • acting as technical interface to resolve authority queries, inspections and observation closures quickly. • maintaining trackers, MIS and escalations for critical-path approvals. Source: Adani Group | Job ID: 56505

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe's user base and global footprint grows dramatically, we face uniquely complex operational challenges at the intersection of payments infrastructure, financial data integrity, and global scale. The Stripe Delivery Center (SDC) provides operational leverage across Stripe's portfolio supporting external users and internal teams with precision and speed. What you’ll do As a Technical Operations Analyst on the Payments team, you will own the reliability and accuracy of some of the world's most critical payment flows, a platform processing hundreds of billions of dollars annually. You will sit at the intersection of engineering, finance, and operations: triaging live payment failures, driving reconciliation accuracy, and partnering with financial institutions globally to resolve issues fast. This is not a passive monitoring role. You will be expected to independently own investigations end-to-end, identify systemic issues before they escalate, and drive process improvements that scale with Stripe's growth. Responsibilities Own reconciliation and payments-related investigations, ensuring accurate ledgering of funds and resolving discrepancies with banking partners swiftly and precisely. Proactively monitor payment performance across users and payment methods; triage degradation alerts, diagnose root causes, and communicate findings clearly to technical and non-technical stakeholders. Serve as the escalation point for complex support inqui

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the team The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical as

ABOUT THE TEAM Every day, the Technical Solutions team at Mural makes sure that we're not just "built for the Enterprise" - we are "built for your Enterprise." Through thoughtful discovery, we uncover our customers’ real challenges and design solutions that land right the first time, always considering security and scalability. Our work is vital to driving mutual success for our customers and for Mural. We achieve this in partnership with a diverse, fun team spanning Sales, Customer Success, Product, Engineering, Marketing, Legal, and Security & Compliance. YOUR MISSION As a Senior Solutions Engineer for the DACH region, you’ll serve as a trusted technical partner for prospective and existing enterprise customers. Customers in this region are sophisticated buyers with structured purchasing processes and a multitude of security and compliance requirements. You’ll lead discovery sessions with executive stakeholders focused on business value, craft best‑practice solutions, and guide customers through technical, security, integration, and compliance considerations. This role is ideal for someone with deep SaaS sales experience, strong judgment, and the ability to operate autonomously while working with teammates around the globe. You’ll be a reliable source of knowledge for customers and colleagues alike, helping enterprise teams adopt and scale Mural in ways that are secure, practical, and built for how they actually work. WHAT YOU'LL DO Drive Strategic Engagements : Act as the primary technical authority for complex Enterprise deals, translating business objectives into scalable Mural solutions. Influence Product Direction : Serve as the "Voice of the Customer," synthesizing regional market feedback to directly inform the product roadmap and go-to-market strategy. Lead Technical Governance : Guide Enterprise stakeholders through complex security, compliance, and integration requirements. Optimize Sales Velocity : Partner with Sales and Customer Success leadership

We’re looking for a Director, Customer Support Escalation Center to help us develop and execute on a comprehensive, customer-first strategy and approach to our Global Hootsuite’s Customer Support Escalation Center. Reporting to the Vice President, Customer Support, you’ll plan, organize, monitor, track and report on the service levels delivered by the escalation center. In this role, you will be accountable for continuous service improvements to the escalation center operational framework and improve Hootsuite’s ability to effectively service our customers. In this role, you will partner with a wide range of stakeholders, including senior leaders to deliver an exceptional customer support experience. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants located in Bucharest, Romania. In this role, you will report to the VP, Customer Support. Please note: this is a contract role until August 2027. WHAT YOU’LL DO: Develop strategies, enhance performance, and foster alignment of objectives within the Customer Support Escalation Center. This involves overseeing the global bug and incident management process, advanced technical and 24x7 on call Business Critical Support process.Establish and operationalize high levels of customer service standards. Develop and implement systems, processes and people to consistently deliver services that are tied to organizational strategies and KPI’s. Drive continuous improvement through anticipating growth, identifying gaps, and offering proactive guidance to minimize potential risks to our customers. Build robust cross-functional connections among the Customer Office, Revenue, Product, and Development leadership to tackle intricate escalated bugs and incidents, eliminate customer pain points, and suggest methods for alleviating customer experience issues and enhancing outcomes via insights from escalations and root

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As Chief of Staff for Nuro Driver, you will play a critical role in driving strategic programs, improving execution, and helping refine the Autonomy Product that powers Nuro’s commercial partnerships and deployment roadmap. Nuro Driver encompasses Autonomy, Controls, Embedded Software, Sensor Data & Calibration, and Systems Engineering, Technical Program Managers - the core technical functions responsible for developing, integrating, tuning, validating, and scaling the Nuro Driver. Reporting to the VP of Nuro Driver, you will operate as a trusted proxy and execution partner, working across internal engineering teams, company leadership, and key external partners to bring clarity, structure, and momentum to Nuro’s most important technical and business priorities. This role requires strong strategic judgment, technical fluency, operational rigor, and executive-level stakeholder management. You will help translate complex