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Technical Content Lead Jobs

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Explore current technical content lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

T
2mo ago

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the role Tamara is seeking a CRM Specialist to own the end-to-end design, execution, and optimization of highly complex lifecycle campaigns. You’ll bring deep technical expertise, ensuring our CRM flows are automated, scalable, and personalized, while serving as the go-to CRM expert for the business. This role reports to the CRM Manager. What you’ll do: Lifecycle Campaign Architecture – Lead the design and implementation of multi-channel customer journeys (email, push, in-app, SMS) with advanced segmentation, personalization, and automation. Complex CRM Logic Implementation – Expertly configure and maintain advanced CRM logic using dynamic content, Liquid logic, webhooks, and connected content to deliver hyper-personalized experiences. Own Strategic Projects – Define and drive the CRM strategy for key initiatives such as customer lifecycle management and product adoption, ensuring measurable impact on engagement and retention. Technical Execution – Manage complex CRM workflows, integrations, and troubleshooting. Data-Driven Optimization – Analyze campaign performance and user behavior to continually refine targeting, content, and triggers. Stakeholder Collaboration – Partner with product, data, engineering, and mar

B
Box
📍 Chicago• $129.5K – $175K/yr
4mo ago

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We are looking for an experienced and driven Compliance manager who is looking to put their auditing experience, technical expertise, and information security knowledge to plan, execute and deliver on existing and strategic new Compliance certifications focused on International Organization for Standardizations (ISO). As our Compliance manager, you will play a key role to build a scalable and efficient program and process related to the Artificial Intelligence Management Systems (AIMS) (ISO 42001) and AI governance within Box. You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement, communication and education with Box's internal customer

gcpartificial intelligenceai
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B
Box
📍 Redwood City• $129.5K – $175K/yr
4mo ago

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We are looking for an experienced and driven Compliance manager who is looking to put their auditing experience, technical expertise, and information security knowledge to plan, execute and deliver on existing and strategic new Compliance certifications focused on International Organization for Standardizations (ISO). As our Compliance manager, you will play a key role to build a scalable and efficient program and process related to the Artificial Intelligence Management Systems (AIMS) (ISO 42001) and AI governance within Box. You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement, communication and education with Box's internal customer

gcpartificial intelligenceai
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S
Sierra
📍 New York• Full-time• $175K – $280K/yr
8mo ago

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform. Lead the creation and execution of developer training and enablement programs. Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption. Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development. Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community. One important aspect of this role is presenting educational content to customers, both live and on video. If you have rec

typescriptaisalesforce
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ROLE SUMMARY Medical Information Customer Experience Specialist (MICES) provides technical and medical information to Healthcare Professionals and patients/caregivers with high a degree of quality and customer service in the local language. The MICES may also assist with secondline content management activities. MAIN RESPONSIBILITIES / DUTIES • Medical Information Customer Experience Request Management. • Research and respond to inquiries received via multiple channels including (but not limited to) phone, email, webform, live chat or postal mail, within the required timelines and standards. • Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines. • Identify and report adverse events and product quality complaints within required timelines. • Provide response in customer’s local language using approved resources in English. • May support a therapeutic area team with secondline activities including (but not limited to) escalation management and content creation General Responsibilities • Ensure continuity and quality of service for customers across all countries of cover by supporting Medical Information IDM Customer Experience Country/Cluster Lead and relevant MI colleagues. • Identify continuous improvement (CI) opportunities to improve processes and take an active role in implementation of process improvement. • May be required to represent MI in required Pfizer Country Office (PCO) activities and communicate with and raise awareness of MI to PCO and Business Units (BUs) which may include (but not limited to) the creation of reports, attendance at relevant meetings and training of PCO colleagues. • May support the Country Relationship Management for a specific market(s) • Act as a point of contact for other MI staff, ensu

airecruitmentcustomer service
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M
Mixpanel
📍 New York• Remote• $132K – $162.8K/yr
12 days ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Digital Experience Team Customer Digital Experience sits within Customer Engineering, the technical arm of Mixpanel's Customer organization. Our sharpest focus is the digital-only segment: thousands of companies with no proactive account coverage. Some have technical resources available to them, but that support is entirely reactive. It answers the ticket and solves the problem in front of it. Nobody is watching for the customer who implemented and then never built a report, or the account whose usage has been sliding for a month. Our job is to be proactive,, and everything we build should be as automated as possible, without a human initiating it. Our programs run across the full customer base and are not one-size-fits-all. We build flows that branch and adapt by segment, tuning the content, timing, and channel for who's receiving them. An onboarding flow for a digital-only customer carries the whole experience; the version reaching an account with a dedicated team is tuned to complement what that team is already doing. Same underlying program, deliberately different execution, continuously optimized based on what each segment responds to. We're close to the data and to the technical reality of how customers implement and use Mixpanel. We're not guessing at what customers are doing; we can see it, and we build against it. This is a small, new team standing up a new function. The playbook isn't written yet; we're writing it together. About the Role As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across Mixpane

REMOTEai
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M
Mixpanel
📍 San Francisco• Remote• $132K – $162.8K/yr
12 days ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Digital Experience Team Customer Digital Experience sits within Customer Engineering, the technical arm of Mixpanel's Customer organization. Our sharpest focus is the digital-only segment: thousands of companies with no proactive account coverage. Some have technical resources available to them, but that support is entirely reactive. It answers the ticket and solves the problem in front of it. Nobody is watching for the customer who implemented and then never built a report, or the account whose usage has been sliding for a month. Our job is to be proactive,, and everything we build should be as automated as possible, without a human initiating it. Our programs run across the full customer base and are not one-size-fits-all. We build flows that branch and adapt by segment, tuning the content, timing, and channel for who's receiving them. An onboarding flow for a digital-only customer carries the whole experience; the version reaching an account with a dedicated team is tuned to complement what that team is already doing. Same underlying program, deliberately different execution, continuously optimized based on what each segment responds to. We're close to the data and to the technical reality of how customers implement and use Mixpanel. We're not guessing at what customers are doing; we can see it, and we build against it. This is a small, new team standing up a new function. The playbook isn't written yet; we're writing it together. About the Role As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across Mixpane

REMOTEai
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M
12 days ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Digital Experience Team Customer Digital Experience sits within Customer Engineering, the technical arm of Mixpanel's Customer organization. Our sharpest focus is the digital-only segment: thousands of companies with no proactive account coverage. Some have technical resources available to them, but that support is entirely reactive. It answers the ticket and solves the problem in front of it. Nobody is watching for the customer who implemented and then never built a report, or the account whose usage has been sliding for a month. Our job is to be proactive,, and everything we build should be as automated as possible, without a human initiating it. Our programs run across the full customer base and are not one-size-fits-all. We build flows that branch and adapt by segment, tuning the content, timing, and channel for who's receiving them. An onboarding flow for a digital-only customer carries the whole experience; the version reaching an account with a dedicated team is tuned to complement what that team is already doing. Same underlying program, deliberately different execution, continuously optimized based on what each segment responds to. We're close to the data and to the technical reality of how customers implement and use Mixpanel. We're not guessing at what customers are doing; we can see it, and we build against it. This is a small, new team standing up a new function. The playbook isn't written yet; we're writing it together. About the Role As our Digital Adoption & Lifecycle Manager, you'll own the communications that drive adoption, retention, and expansion across Mixpane

REMOTEai
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B
Box
📍 London• From £29.5K/yr
16 days ago

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Product Support is a central pillar at Box. We are intelligent, resourceful, clever, and committed—breaking through walls to solve our customers' most complex challenges. We don’t follow rigid scripts; instead, we listen, understand, and act as trusted internal advocates and technical consultants for Box’s full suite of web, desktop, and AI-powered applications across some of the world’s largest enterprises. As a Product Support Placement Student based at our EMEA HQ in London, you will experience first-hand how a high-growth cloud SaaS enterprise operates. You will get hands-on experience troubleshooting technical issues, partnering with global colleagues across Europe and the US, analyzing customer usage trends, and collaborating directly with

airecruitment
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Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description As a Senior Product Marketing Manager at Toradex, you will shape how the market understands, values, and adopts our embedded computing and software solutions. You will turn complex technical capabilities into clear, differentiated, and commercially compelling product narratives for technical B2B audiences. The ideal candidate combines strong B2B Product Marketing skills with technical curiosity and the ability to build credible narratives for complex products. You do not need to be the deepest technical expert in the room, but you must be able to understand technical products, ask the right questions, and translate technical value into messaging that resonates with developers, engineers, and business decision-makers. A technical degree is a plus, but proven experience marketing technical B2B products is more important. Main Goal This is first and foremost a Product Marketing role, focused on positioning, messaging, product storytelling, sales enablement, and go-to-market strategy and execution, in close collaboration with Product Management, Sales, Marketing and technical stakeholders. Key Responsibilities Go-to-Market Strategy: Lead product launches by creating and managing end-to-end GTM timelines, working backwards from launch milestones to define when positioning, content, enablement, and other launch activities need to start. Identify dependencies and risks, coordinate cross-functional deliverables, and ensure launch activities remain on track across Product, Sales and Marketing. Positioning & Messaging: Own

project management
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Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. Job Description As a Product Marketing Manager - SaaS B2B at Toradex, you will shape how the market understands, values, and adopts our embedded computing and software solutions. You will turn complex technical capabilities into clear, differentiated, and commercially compelling product narratives for technical B2B audiences. The ideal candidate combines strong B2B Product Marketing skills with technical curiosity and the ability to build credible narratives for complex products. You do not need to be the deepest technical expert in the room, but you must be able to understand technical products, ask the right questions, and translate technical value into messaging that resonates with developers, engineers, and business decision-makers. A technical degree is a plus, but proven experience marketing technical B2B products is more important. Main Goal This is first and foremost a Product Marketing role, focused on positioning, messaging, product storytelling, sales enablement, and go-to-market strategy and execution, in close collaboration with Product Management, Sales, Marketing and technical stakeholders. Key Responsibilities Go-to-Market Strategy: Lead product launches by creating and managing end-to-end GTM timelines, working backwards from launch milestones to define when positioning, content, enablement, and other launch activities need to start. Identify dependencies and risks, coordinate cross-functional deliverables, and ensure launch activities remain on track across Product, Sales and Marketing. Positioning & Messaging:

project management
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About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution. Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights. The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise. The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today. Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and

awsazuregcp
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About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution. Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights. The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise. The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today. Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and

awsazuregcp
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About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution. Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights. The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise. The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today. Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and

awsazuregcp
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PE
2mo ago

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: "Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, SAIF Partners, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment• Digital Platforms• CVM Solutions• Enterprise Services• Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. About the role: Responsible for guiding teams towards continuous integration and continuous deployment; hence, he must have extensive knowledge of the automation tools and their application like Gradle, Git, Jenkins, Bamboo, Docker, Kubernetes, Puppet Enterprise, Nagios, Chef, and Ansible. The DevOps tackles our organization’s toughest technical problems and drives technical excellence at all levels, working with senior management to support the execution of the organization’s vision. The DevOps / Sr. Devops/ Lead Devops is a person who cares deeply about the technical side of operations and makes sure that everything is running smoothly for our applications. The ideal candidate understands technology deeply at both the server

pythonawsazure
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