Technical Content Lead Jobs

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to ensure Box's customer-facing roles have the knowledge and training they need to be successful in role. This means ensuring our teams across the GTM organization have a best in class onboarding experience, ongoing product knowledge and skill building programs, and the tools, processes, and resources required to execute in their roles. This role will specifically center on the Box Consulting (BC) segment of the business, with an added focus on product enablement for our technical functions (Box Consulting, Customer Success Managers, Product Support, and Solutions Engineering). This person will help drive the overall BC and product enablement strategies and help th

About the role We’re hiring a CRM Manager to join our Lifecycle & CRM Marketing team. You’ll own the technical foundation behind how Chime engages members across email, push, in-app, and SMS. This is a hands-on, technical role. You’ll lead principal-level projects that make our CRM programs scalable, reliable, and healthy, including the processes the team runs on, the health of every channel, and new tools and capabilities. You’ll operate with a high degree of independence, lead through ambiguity, and know when to escalate, partnering closely with Lifecycle Marketing, Engineering, Data Engineering, Product, Data Science, Analytics, and Legal & Compliance. You’ll also help define how Chime’s CRM ecosystem evolves through data, AI, automation, and real-time personalization. In this role, you can expect to Own the strategy, roadmap, and day-to-day health of Chime’s CRM platform and channel ecosystem, setting a clear technical direction tied to member experience and business outcomes. Lead principal projects to implement, integrate, and scale new tools and capabilities, from defining requirements and evaluating vendors through rollout, adoption, and measuring impact. Monitor and improve channel health across email, push, in-app, and SMS, including deliverability, sender reputation, opt-in and reachability rates, frequency and fatigue management, and preference and consent management. Design and improve the processes behind lifecycle execution, including campaign intake, build standards, QA, governance, and documentation, so the team can move faster with fewer errors. Partner with Engineering and Data Engineering on the data foundations of CRM: event and attribute design, data flows into the platform, APIs and webhooks, and real-time triggering. Build and refine complex, data-driven journeys and personalization logic (e.g., Liquid, Connected Content, dynamic segmentation) and set the bar for technical execution across the team. Use AI tools and automation as a co

About the Team OpenAI's Business Marketing team helps companies understand and adopt our products and platform. The team develops integrated programs for business leaders, technical decision-makers, developers, and enterprise customers across launches, campaigns, brand, content, web and digital experiences, events, customer storytelling, and sales enablement. We work across Marketing, Creative, Product, Sales, Communications, and external partners to turn complex technology into useful, credible stories and experiences. About the Role As the Delivery Lead for Business Marketing, you will own end-to-end production and delivery across the B2B marketing portfolio. This role combines the scope of an executive producer with portfolio delivery and people leadership across creative and digital work. You will be accountable for everything that must ship: turning priorities and briefs into executable plans, assigning the right teams, managing dependencies and decisions, and carrying work through launch and final handoff. You will lead producers and project managers while staying hands-on with the most complex or high-priority work. You will create a clear view of the portfolio, make practical tradeoffs, remove obstacles, and serve as the primary delivery escalation point for internal teams and agency partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will Own end-to-end delivery across the full B2B marketing portfolio, including integrated campaigns, launches, brand and content programs, web and digital experiences, events, customer stories, and sales enablement. Lead, coach, and allocate work across producers and project managers, with clear ownership, operating standards, and escalation paths. Personally produce the highest-priority or most complex initiatives and stay close enough to the work to resolve difficult delivery problems. Turn business

As a Growth Marketing Manager focused on driving growth and adoption of Voyage AI by MongoDB, you will develop and execute growth programs that increase awareness, engagement, and continued usage across the Voyage AI customer journey. You will translate customer and developer needs into compelling lifecycle experiences, campaigns, and experiments across email, in-product, content, and emerging channels. This role combines product-led growth, lifecycle marketing, and technical audience marketing. You will partner closely with Product, Product Marketing, Analytics, Builder Relations, and Data Science to identify growth opportunities, launch programs, and continuously optimize the Voyage AI customer journey—from discovery and onboarding through activation, adoption, and expansion. You will be responsible for building measurable growth strategies, segmenting audiences, testing messaging and experiences, and using data to improve performance against key business and product adoption goals. The ideal candidate is a strategic and hands-on marketer who understands technical audiences, is familiar with the AI and LLM ecosystem, thrives in ambiguity, and can turn customer insights into high-impact programs that accelerate the growth of Voyage AI. You bring strong technical aptitude and can drive initiatives from initial strategy through cross-functional execution. This is a highly visible role that requires natural leadership skills and the ability to work across multiple teams and levels. You are adept at thinking strategically and tactically to move work forward in a complex, cross-functional environment. We are looking to speak to candidates who are based in Canada for our hybrid working model. In particular, you will be: Partnering closely with Product to identify opportunities across the customer journey and develop experiences and programs that drive activation, adoption, and continued usage of Voyage AI Designing and executing experiments across audiences, messaging, c

As a Growth Marketing Manager focused on driving growth and adoption of Voyage AI by MongoDB, you will develop and execute growth programs that increase awareness, engagement, and continued usage across the Voyage AI customer journey. You will translate customer and developer needs into compelling lifecycle experiences, campaigns, and experiments across email, in-product, content, and emerging channels. This role combines product-led growth, lifecycle marketing, and technical audience marketing. You will partner closely with Product, Product Marketing, Analytics, Builder Relations, and Data Science to identify growth opportunities, launch programs, and continuously optimize the Voyage AI customer journey—from discovery and onboarding through activation, adoption, and expansion. You will be responsible for building measurable growth strategies, segmenting audiences, testing messaging and experiences, and using data to improve performance against key business and product adoption goals. The ideal candidate is a strategic and hands-on marketer who understands technical audiences, is familiar with the AI and LLM ecosystem, thrives in ambiguity, and can turn customer insights into high-impact programs that accelerate the growth of Voyage AI. You bring strong technical aptitude and can drive initiatives from initial strategy through cross-functional execution. This is a highly visible role that requires natural leadership skills and the ability to work across multiple teams and levels. You are adept at thinking strategically and tactically to move work forward in a complex, cross-functional environment. We are looking to speak to candidates who are based in the US for our hybrid working model. In particular, you will be: Partnering closely with Product to identify opportunities across the customer journey and develop experiences and programs that drive activation, adoption, and continued usage of Voyage AI Designing and executing experiments across audiences, messaging, c

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Knowledge Systems Manager We're looking for a technically capable Knowledge Systems Manager to build, administer and evolve our knowledge management ecosystem on Zendesk. This is a hands-on role: you'll build tools and apps directly on the platform, work alongside engineers on integrations and UX, and take ownership of authentication and API-level troubleshooting, while also maintaining the knowledge base and the documentation that keeps it useful. You'll work closely with Product, Engineering and Support to make self-service, search and AI-assisted knowledge experiences genuinely work. Key Responsibilities Zendesk Platform Development Design, build and maintain custom applications on Zendesk App Builder (e.g. dashboards, content management tooling, publishing workflows). Own configuration of Zendesk Guide: themes, article templates, content presentation and publishing workflows. Work directly with developers/engineers on Zendesk UX and UI translating requirements into technical specs and reviewing implementation. Support and extend AI and automation features within Zendesk. APIs, Authentication &

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box's Tax team is growing, and we're looking for a Senior Tax Accountant to own our indirect tax function. In this role, you will be the subject matter expert for sales and use tax across Box's US and global operations — ensuring compliance, driving process improvements, and partnering cross-functionally with Finance, Legal, and Revenue Operations to support the business as it scales. You will work in a collaborative, high-impact environment where your expertise directly shapes how Box manages its indirect tax obligations. This is an opportunity to bring both technical depth and strategic thinking to a team that values accuracy, efficiency, and continuous improvement. WHAT YOU'LL DO Manage end-to-end sales and use tax c

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YO Box is looking for a Senior Incident Commander with a strong Site Reliability Engineering (SRE) skillset and proficient Python for tooling and automation. The GTOC (Global Technical Operations Center) team protects the customer experience, and responsible for detecting customer-impacting failures early, drive rapid mitigation when they occur, coordinate production change risk, and continuously improve how Box runs incidents. In this role, you will be leading critical and blocker incidents and driving them to swift resolution, while leveraging your software engineering expertise to design and build the tools, automation, and processes that define the next generation of cloud operations. You will shape how we improve manageability, obs

About the Role Chime has centralized MarTech as the shared technology foundation for all of Growth and Marketing. Web, communications and lifecycle platforms, ad tech, content and asset systems, experimentation, and AI marketing tooling now sit under one team — with a mandate to turn a stack of point solutions into a single growth engine. Chime is hiring a Senior MarTech Manager, Communications to evolve the technology that powers member communications across email, push, in-app, SMS and emerging channels. Reporting to the Director of Marketing Technology, you’ll serve as the MarTech lead for communications. You will bring deep expertise in Braze and the broader communications technology ecosystem, while also helping shape the broader cross-channel MarTech platform strategy. You’ll partner with Marketing, Product, Engineering, and Data teams to translate marketing and business needs into scalable solutions, optimize our technology stack, and unlock new capabilities. This is a senior individual contributor role combining technical depth, systems thinking, and cross-functional influence. You’ll work across platforms, integrations, data, vendors, and teams to solve complex problems and shape our comms tech evolves. In this role, you can expect to Serve as MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows and troubleshooting issues to ensure our messaging tech operates reliability and at scale. Partner closely with Marketing, Product, Engineering, and Data teams to translate business needs into technical requirements, identify capability gaps, and deliver scalable technology and automation solutions. Manage vendor relationships, performance, and roadmap alignment. Lead vendor evaluations and RFPs, pilot new capabilities, identify consolidation opportunities, and drive build-vs-buy recommendations. Identify and advance opportunities to apply AI across the communications operational workfl

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts. WHAT YOU'LL DO Become a technical expert on a product domain of the Box product suite and rapidly grow technical and product knowledge overtime. Engage on customer-facing activities, such as product troubleshooting and providing support to enhance the

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere is in a unique and exciting position to grow our go-to-market teams globally! We are expanding our Talent Team and are looking for a creative, high-performing Talent Attraction and Employer Brand Specialist to help us build a world-class employer brand that attracts top frontier AI talent. In this role, you will shape how Cohere is perceived by the global AI community and drive strategic recruitment marketing initiatives that position us as the destination for ambitious researchers and engineers. Please Note: We have offices in Toronto, San Francisco, and London but embrace being remote-first! As a Talent Attraction and Employer Brand Specialist, you will: Develop and execute comprehensive brand strategy that defines and promotes Cohere's identity, culture, and technical leadership to target talent groups Run multi-channel recruitment marketing campaigns across social media, job boards, and search engines to reach priority candidates Create compelling content including job descriptions, employee success stories, and optimized career site landing pages Optimize and maintain our career site experience while t

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHAT YOU'LL DO The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there. On any day, you could be advising an enterprise on how to d

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHAT YOU'LL DO The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there. On any day, you could be advising an enterprise on how to d

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHAT YOU'LL DO The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there. On any day, you could be advising an enterprise on how to d

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHAT YOU'LL DO The Solutions Architect is part of the Customer Success organization and the Box Consulting team, and works across Box and with customers to define and build out complex solutions. The Solutions Architect is a high impact, high visibility role, responsible for ensuring customer satisfaction while promoting Box technical and platform solutions.You will play a critical role in building and sustaining customer and partner relationships while driving the adoption of the Box product and platform. The Solutions Architect also works closely with sales and field teams to maximize opportunities by understanding customer needs, envisioning a future state, and helping customers get there. On any day, you could be advising an enterprise on how to d