Technical Content Lead Jobs

We’re looking for a Training Specialist to help us build and facilitate instructor-led training workshops, subject specialist training content, and eLearning modules for our worldwide Customer Support teams. You’ll be working on onboarding and other training programs to help ensure the ongoing, long-term improvement of Customer Support Advocates’ skills, enabling them to fulfill their potential within the Customer Support team. This role is Hiring in Mexico City, Mexico and will report to Manager, Customer Support Training & Development. WHAT YOU’LL DO: Facilitate onboarding for all new Customer Support Advocates, including assessing new hires’ knowledge and providing feedback and guidance Create and lead training programs for Customer Support Advocates across our Ecommerce, Enterprise, and Escalation Center teams on technical skill-building and soft skills such as upselling techniques, contact handling when dealing with difficult customers, business acumen, troubleshooting, chat, and phone-based customer support Create and lead specialized training programs as needed with flexibility and adaptability to deliver some courses in various time zones Collaborate with the product team, Customer Support leadership, and senior Customer Support Advocates to develop and implement training for new product launches, features, and functionality Report on training feedback and results, contributing to monthly data reviews and global updates Assist in the maintenance of existing courseware and materials Assist in the maintenance of the internal knowledge base Research and present new technologies and methodologies in workplace learning WHAT YOU’LL NEED: 3-5 years experience (or equivalent combination of education and experience) in course design, course facilitation/instruction, or e-learning design/delivery Experience coordinating and delivering webinars, in-person training, and other virtual training Ability to create en

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Role As an Account Executive for the IT/ITES vertical, you will be responsible for driving new enterprise revenue across Delhi NCR and North India, one of the country's largest concentrations of IT services, technology consulting, digital engineering, SaaS, and software product companies. You will own the full sales cycle—from prospecting and qualification through contract negotiation and close. You will engage technical stakeholders such as Engineering Leaders, Platform Architects, Enterprise Architects, and DevOps teams, while also building relationships with business decision-makers including CTOs, CIOs, CPOs, and Digital Transformation leaders. This is a hunter-first role for someone who thrives on building pipeline, creating opportunities from scratch, and closing complex enterprise sof

Autonomous vehicles have some of the largest, most complex software ever shipped in a safety-critical environment. Solving that problem is one of the most exciting technical challenges of our lifetime. As part of the Release Management team at Zoox, you will own all aspects of the software release process and help accelerate our product development by leading various weekly / fortnightly / monthly releases focused on ensuring we are shipping the safest and most reliable software possible. As developers build new features, the release management team will be responsible for tracking and knowing the content of each release, updating testing strategies, measuring system performance, and escalating issues seen during on-vehicle and offline testing. These efforts are critical to maintaining our code quality and ensuring our service capabilities are operating as intended. You will coordinate with cross-divisional teams to accelerate releases, increase the quality of our autonomous driving products, and optimize resource efficiency. Your ability to understand the overall system design and component interaction to help guide test methodology for functional and safety sign-off is crucial to the overall success of the release team. Accountability and integrity are core to Zoox teams. In this role, you will: Work with all stakeholders in Development, QA, and vehicle operations to assemble cross-organizational project teams, tracking progress and delivering towards release milestones Multiply the

FEQ227R255 The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organization's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognized technical specialization that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritization Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySpark. You will complete a live coding assessment and a platform build during the interview Deep expertise in enterprise data architecture: distributed systems at scale, streaming/real-time, l

Senior Level Artist Join us on our journey and help us collaborate towards our newly announced game: Blood Message. It is set in historical China and features a realistic visual style and authentic traditional combat gameplay. The project is making use of Unreal Engine 5 and is co-developed in collaboration between Montreal and our main studio in China. We are a co-development video game studio based in Montreal, Canada, committed to delivering exceptional gaming experiences. Our team collaborates closely with our headquarters in China. The position is currently open to candidates in Montreal or Toronto. Join our co-development video game studio in Montreal, Canada, as we collaborate with our headquarters in China to create Blood Message, an ambitious title set in historical China, featuring a realistic visual style and authentic traditional combat gameplay. Powered by Unreal Engine 5, this project aims to deliver exceptional gaming experiences for players, particularly in China. As a Level Artist you will ensure the artistic vision aligns with cultural authenticity, technical efficiency, and gameplay excellence, crafting immersive environments that resonate with players worldwide. Key Responsibilities: Work with the Art Lead and Art Director to establish Environment Theming & Tone, References for sections of the world. Work closely with Level Designers to iterate on and bring a level of believability and detail to the world while retaining the gameplay intentions. Work with the Technical Art team to explore and test different methods for creating and laying out the world, including procedural layout tools and workflows. Work with the tech art and engineering teams to help establish performance and memory budgets to set achievable targets for world density. Qualifications: 5+ Years Experience on Video Game Environment and Asset production Experience shipping environment content in an intermediate to senior role on 2-3 shipped console/PC titles. Strong know

JOB ID: FEQ327R160 Location: London, United Kingdom Industry: Transport-Industry Recruiter: Dina Hussain The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised technical specialisation that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organisation's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritisation Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySpark. You will complete a live coding assessment and a platform build during the interview Deep e

AI Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI- powered innovations to enhance search relevance and ITSM workflows. What You Will Do: Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customerʼs data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 3-5 years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letter

Staff Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI-powered innovations to enhance search relevance and ITSM workflows. What You Will Do Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customer’s data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries. Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 5+ years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals wh

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Architect Team As a member of the Delivery Architect team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Architect, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Architect Team As a member of the Delivery Architect team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Architect, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on

Marketing Operations Specialist Role Overview The Marketing Operations Specialist will play a critical role in enabling a high-performing SaaS marketing team through scalable processes, reliable systems, and strong operational guidance. This role will own campaign execution within Marketo, support data hygiene and governance initiatives, manage key marketing technologies, and help ensure seamless lead lifecycle operations from acquisition through routing to sales development. This person will partner closely with demand generation, sales development, content, and operations teams to deliver high-quality campaign builds, troubleshoot technical issues, optimize workflows, and maintain reporting consistency. They will also ensure strong alignment between marketing and sales by supporting program builds, explaining operational processes, and maintaining accurate attribution and tracking frameworks—including UTM strategy and various martech integrations. Key Responsibilities Marketing Automation & Campaign Execution Build, QA, and launch campaigns in Marketo , including emails, nurtures, landing pages, forms, lists, and program templates. Maintain scalable program architectures and ensure proper attribution setup. Manage lead scoring, lifecycle stages, and routing workflows in partnership with Revenue Operations. Troubleshoot automation or campaign issues, ensuring timely resolution. Marketing Technology & Integrations Support administration and daily operations of tools including Marketo, Leandata, Outreach and other components of the martech. Having experience in tools handling ABM efforts, digital campaigns and third-party sourcing tools is preferred. Ensure integrations (especially Salesforce ↔ Marketo) function properly and data flows are accurate. Data Hygiene & Governance Maintain data quality standards, including normalization, deduplication, segmentation, and enrichment. Monitor database health and proactively address data gaps or inconsistencies. Le

At Spotify, our Subscriptions organisation helps listeners discover the value of Spotify, find the right subscription, and keep enjoying the content they love. From acquisition and activation to retention, commerce, and customer service, we build experiences that connect listeners with Spotify and support lasting relationships. We're looking for an Engineering Manager II to lead a team of data and backend engineers within our Subscriptions Mission. Your team will build data products, pipelines, and services that help teams understand listener needs and deliver more relevant experiences. You'll work closely with product managers, data scientists, business partners, and engineers to turn complex challenges into reliable solutions. You'll also create an environment where engineers can grow, collaborate, and make a meaningful impact. What You'll Do Lead, support, and develop a team of data and backend engineers, creating an inclusive environment where everyone can contribute and grow. Work with product managers, business partners, and engineering teams to set priorities and build data products that improve the subscription experience. Guide the development of reliable, scalable data pipelines and backend services that support targeting, messaging, personalisation, and machine learning. Help your team make informed technical decisions, balancing data quality, reliability, business needs, and long-term maintainability. Support engineers through regular feedback, coaching, career development, and opportunities to share knowledge. Collaborate across teams to manage dependencies, solve challenges, and build shared data solutions. Improve engineering practices, including service reliability, sustainable on-call processes, and responsible data management. Explore opportunities to use AI and

About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. Role Overview As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows. Key Responsibilities Customer Integration & Deployment Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs) Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows Deploy and configure AI models and agents within customer security and compliance boundaries AI Agent Development Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation Architect multi-agent systems that orchestrate between different models, tools, and data sources Implement evaluation frameworks to measure agent performance and iterate toward business objectives Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement Prompt Engineeri

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Staff CDN Engineer is a highly experienced, hands-on technical leader responsible for enterprise content delivery, edge computing, web performance, DNS, traffic management, and application security solutions. This role defines architecture and engineering standards, builds reusable automation and self-service capabilities, and partners across application, infrastructure, cloud, network, and security teams. The engineer also provides operational ownership by participating in on-call support, leading response to critical production incidents, supporting business-critical releases, and driving root-cause remediation and long-term service improvements. Through direct engineering contribution, technical influence, and mentorship, this role advances platform reliability, performance, security, scalability, and operational readiness. Roles and Responsibilities / Job Duties Define and evolve enterprise CDN and edge-delivery architectures, engineering standards, and reusable design patterns; build APIs, Infrastructure as Code modules, GitOps workflows, CI/CD pipelines, and self-service capabilities that standardize onboarding, deployment, configuration, validation, governance, and lifecycle management while reducing operational risk and recurring manual effort. Serve as the enterprise subject matter expert for CDN(Akamai), edge delivery,

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description: As an Equipment Engineer, you are responsible to support the manufacturing team. You are also responsible for all daily equipment engineering tasks including performance tracking, continuous improvement and cost reduction programs. Responsibilities and Tasks: *Guided by program or project objectives. Serves as a subject matter expert within a technical discipline with latitude for decision making. *Ensure close interaction with equipment suppliers. *Work in close collaboration with process team and manufacturing team. *Drive equipment planning, equipment selection and configuration with the area process engineers. *Advanced trouble shooting of tool issues. Solves complex problems and seeks guidance for problems of a highly complex nature. *Ensure continuous knowledge exchange on best known methods. Translate changes in other factories to improvement actions within current fab. *Apply baseline digital proficiency and role-appropriate AI literacy to use AI-enabled tools responsibly and effectively for research, analysis, content creation, problem-solving, operational tasks, and achieving business goals. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology