Technical Escalations Engineer Jobs

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your geographic territory. This is a field sales opportunity based out of a personal home office. You must live local to Madison, WI your territory, or be willing to relocate to the area. A day in the life (Responsibilities) Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market What you'll need to thrive (Requirements) 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry Since this is a field position, you must have reliable transportation (will reimburse for mileage) Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, and flexible General technical proficiency with software What will help you stand out (Nice to Haves/Nonessential Skills) Experience with Salesforce CRM Sandler

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role As our Field Marketing Manager for Healthcare / SLED , you will be the primary growth engine and lead marketing architect for Healthcare and State, Local & Education (SLED) — responsible for pulling together people and resources to build a full GTM marketing motion that lands and expands some of the company’s largest, most critical named accounts in these verticals. This role sits in the Public Sector organization . You’ll help support Public Sector overall, with a clear focus on Healthcare and SLED, and you’ll collaborate across adjacent verticals where motions overlap (including Life Sciences events). We are looking for a high-energy, revenue-minded marketing strategist who can alternate between strategic pipeline and account planning with vertical sales and flawless execution of industry experiences for customer executives. If you are obsessed with driving pipeline from high-touch, standout programs and are a self-starter who thrives at the intersection of technical innovation, healthcare / public-sector narrative, and enterprise GTM, we want you. This is a remote role with travel for industry programs and customer engagements. What You’ll Do Pipeline Archi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans across Portfolio Margin, Trade Finance, Agency Lending, Bilateral Lending, and more. Financing is foundational to the Prime Brokerage business, enabling customers to use leverage on trading positions and generate yield on long holdings. You'll own critical backend services that drive recurring revenue, increase trading activity, and keep institutional assets on platform. What you'll do: Own the design and delivery of new financing products and features, from architecture through production launch, ensuring correctness and safety across high-value lending operations. Build and maintain backend services, APIs, and frameworks that support loan lifecycle management, risk calculations, and real-time position tracking. Drive engineering excellence by improving developer tooling, testing infrastructure, monitoring, and operational reliability across financing systems. Partner with Product, Risk, Operations, and other engineering teams to translate business requirements into scalable, well-scoped technical solutions each quarter. Lead technical initiatives that strengthen system resilience, reduce operational risk, and support the team's ability to ship safely at speed. Required skills and

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Customer Trust team owns the products that help organizations put security assessments on autopilot, and this Engineering Management role leads the squad building it. With 11 engineers across the Trust Center and Questionnaire product, you'll drive two of Vanta's most strategically important roadmaps: fully automating inbound customer assessments make it easy for our customers to project trust transparently to their customers This is an execution-first role in one of Vanta's highest-visibility product areas. The roadmap is defined, product-market fit is proven, and the opportunity is in leading these squads to deliver with urgency and precision, at the intersection of agentic AI innovation and enterprise expansion. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Engineering Manager at Vanta: Lead two squads to deliver consistently and sustainably against a clear product roadmap Set a high-accountability, high-ownership delivery culture — weekly goal tracking, tech spec reviews, and proactive project visibility Partner closely with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering is a strong voice in what gets built and why Engage meaningfully in technical decisions — read specs, participate in architecture discussions, and guide your team toward sound engineering choices without needing to write all the code yourself Attract, grow, and retain strong engineers; manage and uplevel senior ICs and foster an environment where your team does their best work Work cross-functionally with GTM, the AI Platform team, and other partners

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Customer Trust team owns the products that help organizations put security assessments on autopilot, and this Engineering Management role leads the squad building it. With 11 engineers across the Trust Center and Questionnaire product, you'll drive two of Vanta's most strategically important roadmaps: fully automating inbound customer assessments make it easy for our customers to project trust transparently to their customers This is an execution-first role in one of Vanta's highest-visibility product areas. The roadmap is defined, product-market fit is proven, and the opportunity is in leading these squads to deliver with urgency and precision, at the intersection of agentic AI innovation and enterprise expansion. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Engineering Manager at Vanta: Lead two squads to deliver consistently and sustainably against a clear product roadmap Set a high-accountability, high-ownership delivery culture — weekly goal tracking, tech spec reviews, and proactive project visibility Partner closely with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering is a strong voice in what gets built and why Engage meaningfully in technical decisions — read specs, participate in architecture discussions, and guide your team toward sound engineering choices without needing to write all the code yourself Attract, grow, and retain strong engineers; manage and uplevel senior ICs and foster an environment where your team does their best work Work cross-functionally with GTM, the AI Platform team, and other partners

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and expertise to help us build the Toast brand in your geographic territory. This is a field sales opportunity based out of a personal home office. You must live local to the Morristown/Northern NJ area or be willing to relocate to the area. A day in the life (Responsibilities) Generate list of prospective restaurants and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market What you'll need to thrive (Requirements) 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry Since this is a field position, you must have reliable transportation (will reimburse for mileage) Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, and flexible General technical proficiency with software What will help you stand out (Nice to Haves/Nonessential Skills) Experience with Salesforce CRM San

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast , we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. Skeleton Key is a game development studio and division of Wizards of the Coast. We are a group of people who are guided by the belief that by empowering our teams and providing the necessary time, tools, and support we can foster a creative culture where everyone can do their best work. Skeleton Key is headquartered in Austin, TX, and we’re building out a new, growing team in Montreal, QC. We’re looking for a skilled Senior VFX Artist with a strong passion for building a variety of real-time effects for environments, characters, and assets to join the Montreal team and help bring our first AAA game to life. What You'll Do: Improve the visual quality of the game by crafting high-quality real-time visual effects. Collaborate with Art, Lighting, Design, Sound, Animation, and Production to bring levels and features to life. Help to improve technical pipelines and VFX creat

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Backend on the Foundations, Settlements and Transfers team within the Institutional group, you'll own the backend systems that power the secure movement of funds across fiat, crypto, and internal ledgers for Coinbase's institutional clients. This team is responsible for transaction processing, settlement, and asset transfer infrastructure that underpins the entire institutional platform. You'll drive technical direction, mentor engineers, and build the next generation of financial systems at scale. What you'll do: Own the design, build, and scaling of backend services that process settlements and transfers across fiat, crypto, and internal ledger systems. Drive code quality and maintainability through rigorous code reviews, refactoring, and active participation across all stages of the development lifecycle. Lead performance and scalability improvements for critical financial infrastructure, including troubleshooting, triaging, and resolving production issues. Partner with product managers, engineering managers, and cross-functional teams to translate product vision into quarterly technical roadmaps and deliverables. Propose and implement architectural improvements that accelerate team velocity, reduce tech debt, and strengthen system reliability. Mentor junior and mid-level engineers on technical best practices and professional growth,

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: The Core Voice Engineering and Technology team at Bandwidth designs, builds, and maintains the software, cloud, and network platforms that support Bandwidth’s global communication services and internal development teams. We are looking for a Sr. Software Development Engineer (Voice Network) to join a collaborative, high-impact engineering team building the next generation of Bandwidth’s voice infrastructure and internal platform services. This role sits at the intersection of software engineering, distributed systems, cloud infrastructure, and telecommunications. You will design and build platform APIs, backend services, and automation capabilities that abstract and manage globally distributed voice systems. You will work in an R&D-focused environment where engineers are expected to operate autonomously, explore ambiguous technical problems, build prototypes and proofs of concept, and develop scalable solutions that can be deployed across global cloud and data center environments. While experience with networking and VoIP technologies is valuable, this is primarily a software and platform engineering role focused on building reliable, programmable, and globally scalable services for voice infrastructure. What You'll Do: Design, build

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! You are an experienced Cloud Ops Engineer who thrives in a fast-paced and AI-forward environment. You have a passion for innovation, solid design principles, and high-quality development. You excel at designing, improving, and maintaining secure, performant infrastructure and enjoy automating processes to ensure efficiency and scalability. You are a proactive problem solver with a strong understanding of system and networking concepts. What You'll Do: Infrastructure Design and Maintenance: Design, improve, and maintain secure, durable, and performant infrastructure to power APIs, AI operations, web applications, and data mining/ETL workflows to meet established SLAs. Collaborate with developers to bring new products and services into production. Automation and Monitoring: Automate testing, deployment, and monitoring of all products and services throughout the software development lifecycle. Continuously improve operational processes and apply best practices to ensure scalability, security, and availability. Security and Compliance: Proactively meet standards for information security and compliance, such as SOC 2/ISO27001/CMMC. Implement and uphold security measures across all infrastructure components. Requirements: Professional Experience: At least 5 years of professional experience in a Cloud Ops / Platform Ops / DevOps role maintaining production infrastructure, preferably supporting a highly available environment for a SaaS or cloud service provider. Technical Proficiency: Strong working knowledge of AWS services such as EC2, ECS or EKS, Lam