Technical Solution Lead Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. What you’ll be doing You will take partial ownership of the design and delivery of critical software components powering different types of runtime machine learning inference on the PlayStation consoles. This role demands strong technical leadership, driving innovation and advancing the underlying principles and architectures to shape the future of these systems. This also involves being hands-on with the code implementation of these systems. You will be collaborating with internal and external groups across the globe to set company-level technology strategies and processes, as well as defining the scope of the project. This is a unique and highly senior position at the core of PlayStation technology. Your colleagues in ATG will include the engineers responsible for the rendering and ray tracing libraries, GPU tools, shader compiler, and contributors to the architecture of multiple generations of PlayStation consoles. The role also involves close collaboration with key hardware and software stakeholders, as well as strategic engagement with external vendors. Together, these partnerships enable us to provide system and game developers with the tools and capabilities to push the boundaries of our platforms. What we are looking for At least 10 yea

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an elite relationship builder and technical strategist who can serve as a trusted advisor to C-level executives? Empower leading organizations to transform their operations through enterprise orchestration. Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-value business impact. Our Customer Success Management team acts as the primary catalyst for client growth, working in tight alignment with internal and external partners. We build deep, long-term relationships with leading global enterprises to ensure they maximize the value of our AI-Powered Process Automation platform. As a Customer Success Manager, you will serve as a premier strategic advisor to elite organizations. This role is vital right now because companies are rapidly scaling complex automated ecosystems. You will use your business acumen and technical aptitude to help clients unlock the full power of our advanced capabilities - including unified Data Fabric , robotic automation, and generative AI. By proactively mitigating delivery, adoption, and technical risks, you will enable clients to achieve flawless Enterprise-Grade Orchestration . This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. Wh

As a Designated Support Engineer (DSE) at Asana, you’ll be the named technical support partner for a set of our enterprise customers . You’ll build strong, ongoing relationships through personalized support, timely case management, and deep product expertise . This is a hands-on role focused on delivering high quality, customer centric service to our most engaged users, ensuring that entitled customers receive responsive, thoughtful, and proactive support . In addition to owning support for your assigned accounts, you’ll also contribute to broader case queues, working cross-functionally with teams across Customer Support (including Technical Account Managers), Customer Success, and Product to help drive resolution and share insights . You’ll thrive in this role if you’re detail oriented, collaborative, and passionate about helping customers succeed . This role is based in our Dublin office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Serve as the named support partner for designated customers, providing guidance on issues, features, and best practices to accelerate adoption, optimize usage, and build long-term trusted customer relationships . Manage the full lifecycle of product cases for your assigned customers—triaging, troubleshooting, providing deep product knowledge, and resolving issues in partnership with internal teams . Provide live, scheduled video support upon request, delivering high-touch service when it matters most . Proactively identify and document product bugs with clear reproduction steps, offering customer success perspectives on case volumes and trends . Gain a strong understanding of where Support can

Professional Services Senior Project Manager (German Speaking) Location: Germany (Remote) Department: Professional Services (PS) Language Requirements: German Speaking. About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realisation, and operational efficiency. You will own high-stakes client engagements end-to-end, bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands-on delivery excellence, leadership, and practice enablement. 1. Client Delivery Excellence ● Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. ● Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. ● Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before they escalate. ● Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third- party partners. ● Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives. 2. PMO & Process Optimisation ● Partner with PS leader

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. Aircall is looking for a Lead Product Marketing Manager to own product marketing for AI Voice Agents. This is a technical, high-visibility role. You will sit close to Product and Engineering, co-own the roadmap, and build the narrative that shapes how customers, GTM teams, and Aircall's leadership team speak about AI Voice Agents. You will own the upstream work: positioning, ICP, core messaging, and the technical depth to represent AI Voice Agent credibly to leadership and in the market. This role is f

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Cloud Support Engineer (CSE) Snowflake seeks early-career Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . Fluency in Japanese (spoken and written) and familiarity with Japanese business culture; experience living or working in Japan preferred. You'll leverage and refine AI tools to accelerate troubleshooting, improve knowledge bases, and reduce time to resolution—safely and responsibly. Experience in 24x7 technical support, escalation handling, on-call rotations, and incident management is ideal. Key Responsibilities: As a Cloud Support Engineer , you manage customer cases and are accountable for accelerating their time-to-resolution, ensuring platform stability, and driving a world-class support experience. Operating as a full-stack technical support resource, this role blends deep hands-on troubleshooting with the customer empathy and communication skills of a trusted advisor. Customer Value and Incident Ownership Own the Customer Experience: Manage customer issues from initial triage through resolution and follow-up, ensuring clear communication and timely updates. Deliver Support Value with AI: Leverage AI assistants and diagnostics to accelerate triage and root-cause analysis while maintaining accuracy and safety sta

ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Project Manager to join the ThermalWorks team, working directly with the Project Management team. Key Responsibilities Include but are not limited to: Oversee the full lifecycle of project delivery, from pre-construction planning to turnover, with a strong focus on schedule discipline, budget adherence, safety, and quality standards. Build strong working relationships with engineering, commissioning, service, and manufacturing teams to maintain cross-functional alignment and solve technical problems. Communicate with senior management, clients, and regulatory agencies. Enforce adherence to company processes, startup requirements, and commissioning readiness. Conduct inspections and audits to ensure optimal performance, safety, and quality standards, ensuring compliance with local codes, standards, and regulations. Prepare and submit project plans and budgets. Maintain cost control and be fully accountable for project financial performance. Ensure alignment between field conditions and design intent, leveraging your understanding of mechanical, electrical, and controls systems. 25% travel across specified US region. Education and Experience Bachelor's in engineering, construction, other technical degree, or equivalent experience. 10+ years of project leadership experience, with 7+ years in mission-critical infrastructure or data center delivery environments. Demonstrated success managing complex projects in a mission-critical environment. Solid working knowledge of HVAC, hydronic systems, electrical distribution, and controls integration. Experience with commissioning oversight, Level 3–5 testing, and integrated system delivery. Proven ability to earn the respect of both technical teams and clients through competence, consistency, and leadership. Strong org

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. What you will be doing: The Customer Experience Specialist will join Beacon’s Customer Experience team and report to the Manager of Customer Experience. This role does not have direct reports. This is a highly customer-facing role combining frontline customer support with hands-on technical troubleshooting across Beacon’s software, devices, customer environments, and healthcare workflows. You will work directly with healthcare professionals, sleep laboratories, medical practices, customer IT teams, and Beacon colleagues to solve problems ranging from account and workflow questions to complex software, hardware, and customer-environment issues. This role is designed for someone who enjoys solving problems with customers, not simply routing them elsewhere. Successful candidates will be comfortable moving fluidly between frontline customer support and advanced technical troubleshooting. You will investigate issues, reproduce problems, gather technical evidence, identify potential causes, resolve issues independently whenever possible, and partner with specialized internal technical teams when deeper engineering, development, system access, or expertise is required. The Customer Experience team operates in a high-volume, rapidly evolving environment. This role requires someone who can manage competing priorities, maintain ownership across multiple

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 25% of the time Datadog values people from all walks of life. We understand not everyone

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is looking for a Principal Product Manager to lead one of our most strategic product areas. As a senior individual contributor and product leader, you'll set vision, define strategy, and drive execution on complex, high-impact initiatives that shape how our members borrow, save, spend, invest, and protect their money. This role is inherently cross-functional. You will work closely with engineering, design, data science, marketing, operations, finance, risk, legal, compliance, and executive leadership to set strategy, prioritize features, secure resources, and execute. You'll bridge technical and business worlds to drive profitable business growth while managing risk, and you'll influence broader company strategy well beyond the boundaries of your immediate team. As a product leader in our organization, you'll be expected to inspire with your vision and roadmap, set ambitious goals, be gritty, and be accountable to results. The specific team and product area will be scoped during the hiring process based on business needs and your background. What you’ll do Own and evolve the product vision, strategy, and multi-year roadmap for your product area. Break vision into phases, prioritize, and drive backlogs for launch with your dedicated engineering teams. Drive platform and product strategy focused

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is looking for a Senior Product Manager to help build the products and platforms that power our members' financial lives. In this role, you'll help define, prioritize, and deliver features and experiences that make it easier for our members to borrow, save, spend, invest, and protect their money. Your work will directly contribute to SoFi's mission of helping every member get their money right. You will own key elements of your product area's strategy, working across engineering, design, data science, marketing, operations, finance, risk, legal, and compliance to translate customer needs and business goals into a clear, iterative roadmap. You'll bridge technical and business worlds to deliver product enhancements that delight users and drive meaningful outcomes. As a Senior Product Manager, you'll be expected to set ambitious goals, sweat the details, be gritty, and be accountable to results. The specific team and product area will be scoped during the hiring process based on business needs and your background. What you'll do Define and execute on a product vision and multi-year roadmap for your product area. Prioritize and drive backlogs for launch with your dedicated engineering teams, writing detailed requirements and partnering closely with developers. Own instrumentation, data, and analys

As a Senior Sales Engineer on Datadog's AI Accounts team, you'll serve as the technical lead for a small portfolio of the world's leading AI labs — accounts that today represent a meaningful share of Datadog's revenue and are growing faster than any cohort in our business. You'll own the technical relationship end to end, work shoulder-to-shoulder with customer engineering teams in production, and help define how Datadog shows up for a cohort whose buying behavior looks nothing like traditional enterprise. This team was piloted earlier this year and is now being formalized. You'll be joining early enough to shape the playbook rather than inherit one. What You'll Do Own the technical relationship across a small portfolio of AI labs, go deep on how each customer trains, serves, and scales their models (and/or the downstream products and platforms), and become the person their engineers call first Partner with your AE to drive expansion inside accounts that grow unpredictably and fast: identify new workloads and teams as they spin up, and get in front of them before a need becomes a ticket Lead discovery inside flat, engineering-led organizations where influence sits with individual contributors rather than titles, and where there are no formal scoping calls to rely on Run full-scale POVs in production rather than controlled pilots: instrument real workloads at real scale, prove value against the customer's own success criteria, and work through the operational realities of doing that safely Act as an extension of the customer’s engineering/observability team rather than an external operator - this requires judgment about which standard gates serve the customer and which to break Work Slack-native and asynchronously as the default, with the responsiveness and proactive posture these accounts expect: flag new features, bugs, and incidents before they ask Bring product and engineering in early and often, and close the loop fast — leadership needs near-real-time signal fr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: The Opportunity This is a field-based position, supporting Abbott’s Vascular division. Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, thrombectomy catheters and atherectomy devices. We currently have an opportunity for a Clinical Specialist, Vessel Closure, in Chicago South/Indiana . The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share. This position will have a heavy focus on Vessel Closure. What You’ll Work On Serves as the technical procedure and product expert in support of case coverage in the hospital setting. Focuses on Electrophysiologists and Interventional Cardiologists and hosp

GAQ427R220 Mission Databricks is seeking a senior finance leader based in Ireland to fulfill a dual-impact role: leading our global technical Revenue Assurance function supporting EMEA/APAC regions and serving as the foundational Country Lead for the newly established Databricks Ireland entity. This high-visibility role combines strategic technical accounting with operational leadership. You will manage a global revenue assurance team while personally establishing and executing key operational processes for Databricks in Ireland. You will serve as the core on-the-ground finance lead supporting intercompany execution, local contract fulfillment, and revenue assurance oversight to ensure seamless business operations across Ireland and the European Union. Impact you will have: Ireland Entity Leadership & Operational Compliance Local Entity Execution: Serve as the primary on-the-ground finance leader in Ireland, executing key intercompany agreement workflows required for DBRX Ireland operations. Contract & Order Oversight: Support local contract execution workflows on behalf of the entity, ensuring all EU customer order forms and cloud services agreements adhere to established commercial and legal guardrails. Intercompany & Revenue Operations Support: Oversee local revenue processes, including EU customer contracting, billing workflows, and payment collection oversight, coordinating closely with Global Order-to-Cash (OtC) and Treasury teams to ensure proper fund-remittance to Databricks, Inc. and compliance with intercompany remittance timelines. Fu nctional Governance: Partner with local and global Legal, Tax, and Treasury stakeholders to maintain local operational compliance, supporting VAT/GST processes (owned by Tax) and legal approvals (owned by Legal). Local Capability Expansion: Collaborate with cross-functional teams to support hiring and onboarding of additional staff in Ireland to build out long-term operational capabilities for the entity. G

Job Details: Job Description: Ocotillo Technology Fabrication Yield is looking for Integration Technicians with a strong computing background and capabilities to support all Ocotillo Technology Fabrication platforms and beyond technologies. The candidate will work closely with a team of Integration Technicians to execute experiments/pilots, develop process flows and lot plans for new product introductions, and support taskforces. As a Process Integration and Yield Technician, you will play a critical role in Intel's high-tech manufacturing process, your contributions will directly impact Intel's innovation, enabling the delivery of advanced technologies that power the future of computing. This is an exciting opportunity to grow your technical expertise, work alongside engineering teams, and be part of a collaborative environment where your skills make a tangible difference. The Process Integration and Yield Technician will be responsible for but not limited to: Sustaining factory floors with lot plan/operation/route/process flow checks/rework/critical queue time edits, shipping errors, automation errors, process flow adjustments, wafer shipments, and scraps. Delivering lot plan owner training to the Ocotillo Technology Fabrication organization Collaborate with integration engineers to gather data needed for lot disposition Respond to and contain discrepant material in the fab Conduct engineering tests and detailed experimental testing to collect data or assist in research work related to integration, process, and yield. Provide pilot lot set up and cross site shipment support. Process change support and implementation via global flow changes, global route changes, and lot conversions The ideal candidate should exhibit the following behavioral traits: Self-starter an