Technical Sourcing Manager Jobs

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Senior Technical Architect – Higher Education Platforms Location: Pune, India | Hybrid Employment: Full-time, engaged through SIG’s Employer of Record in India Base salary: ₹25–37 lakh per annum (LPA) Experience: 10+ years in software engineering, including 5+ years in consulting or professional services delivery for external clients Reports to: Lead – India Centre of Excellence Working hours: Flexible, with 3–4 hours of daily overlap with US Eastern morning. Typically, your day will finish around 9:00–10:00 pm IST, with a correspondingly later start. Build the solution. Set the technical standard . Strata Information Group (SIG) is a US-based leader in higher education technology consulting. We help colleges and universities modernise their student information, HR and finance systems through ERP/SIS implementation, integration, digital transformation, CRM and cybersecurity work. We are building our first engineering Centre of Excellence in Pune. This is a founding-team role: you will help establish how the team designs and builds. You will own technical architecture across application integrations, Ellucian Experience Cards, workflow automation and data migration—and write a meaningful part of the production code yourself. This role carries delivery accountabil

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technical Content Lead Opportunity The Office of the CTO for Strategy & Customer Zero is seeking a creative, articulate, and thought-provoking Technical Content Lead to translate complex technological initiatives and enterprise security architectures into dynamic, engaging content. In this role, you will be responsible for crafting high-impact messaging for three primary stakeholder audiences: The Customer Zero Team: Highlighting Okta’s internal technology adoption and helping the world understand how we ‘drink our own champagne’, depict real-world deployment lessons, and portray architectural best practices. Key messages will be delivered through Okta TV, webinars, technical whitepapers, and industry conferences by the Customer Zero team. The Executive Sponsor Program: Creating executive-ready briefs, thought leadership pieces, bespoke talking points, poignant content and relationship nuggets, and strategic messaging that resonate with Okta’s strategic customers and their CxO’s. Key messages will be delivered primarily through 1:1 peer-to-peer CxO relationships, with occasional onsite Executive Briefings and roundtable discussions. The CTO for Strategy: Partnering with the CTO to produce thought-provoking whitepapers, vision documents, FAQ’s, and strategic briefs that articulate long-term technology roadmaps and market positioning. You will partner closely with Marketing, Legal, Sales, and Customer Success to strike the perfect ba

ABOUT THE PRODUCT MANAGER ROLE: WIN is looking for Technical Product Managers to join our growing team in India. You will work at the intersection of AI, operations, data, and customer experience to build scalable, high-impact products across internal and customer-facing platforms. This is not a Scrum Master or delivery coordination role. This role requires a strong product mindset - someone who can identify opportunities before the market does, translate ambiguity into structured systems, and build products that fundamentally change how people work. You will work across AI-powered workflows, inspection operations, data intelligence, and platform thinking to create products that drive real business outcomes and long-term value. KEY RESPONSIBILITIES: ● Define and drive product strategy for internal and customer-facing platforms ● Identify product opportunities across AI, automation, analytics, and workflow optimization ● Translate complex and ambiguous business problems into structured product solutions ● Collaborate with engineering, design, operations, and leadership to shape product roadmap ● Build scalable product systems and frameworks instead of one-off feature solutions ● Prioritize initiatives based on impact, adoption, and business outcomes ● Leverage data, user research, and experimentation to deeply understand user behaviour ● Drive execution with clarity and ownership without acting as a project coordinator ● Focus on long-term product value including adoption, retention, efficiency, and ecosystem growth REQUIRED QUALIFICATIONS: ● 6+ years of experience in Product Management or Product Ownership in a product-driven company ● Strong understanding of APIs, system integrations, and platform architecture fundamentals ● Familiarity with AI/LLM workflows and their practical applications in products ● Experience with product analytics, experimentation, and data-driven decision making ● Understanding of SaaS product models and workflo

Technical Program Manager- HP Wolf Security Description - HP's Personal Systems business spans PCs, displays, software, and services designed for commercial, consumer, and gaming customers worldwide. At the center of this portfolio is HP's commitment to delivering secure, manageable, and differentiated end-user experiences that scale across global enterprises, governments, and SMBs. As security threats continue to evolve, HP integrates protection across the entire Personal Systems ecosystem, from hardware and firmware to software, cloud services, and security solutions, enabling customers to confidently deploy and manage their fleets without compromising performance, usability, or resilience. HP Wolf Security is a market-leading endpoint security portfolio that combines hardware-enforced security, threat containment, endpoint management, and cloud-based services to protect customers from modern cyber threats. The portfolio spans secure PCs, firmware and BIOS protection, cloud management platforms, endpoint security solutions, and innovative security services. Job Summary This role is responsible for leading complex, cross-functional programs within the HP Wolf Security organization. You will drive the planning, execution, and delivery of strategic initiatives across software, cloud, firmware, and platform security solutions, ensuring programs are delivered on schedule, within scope, and aligned to business objectives. You will partner closely with Engineering, Product Management, Security Research, Architecture, Customer Success, Commercial teams, and executive stakeholders to coordinate program activities, manage dependencies, mitigate risks, and enable successful product delivery. The successful candidate will bring strong technical program management expertise, exceptional stakeholder management skills, and the ability to navigate hig

Job Requisition ID # 26WD101321 Job Description Position Overview Fusion is one of Autodesk’s fastest-growing businesses, making this an exciting opportunity to join a high-momentum team at a pivotal stage. In this technical sales role, you will help customers boost productivity and accelerate innovation with Fusion Industry Cloud. Autodesk’s culture is built on curiosity, speed, and ownership. We challenge ourselves to rethink what is possible, take smart risks, and deliver with urgency. In Fusion, you will be part of a team with start-up energy, the backing of a global leader, and a shared mission to transform how products are designed and made. You will work closely with Fusion Sales Specialists and customer segments, primarily across the German speaking territory, to lead discovery sessions, confirm requirements, design solution workflows, deliver effective demonstrations, and support technical closure. You will also partner with implementation teams to make sure each opportunity is well defined, technically sound, and set up for successful deployment. This role has a direct impact on regional growth and revenue. If you thrive in a fast-paced environment, enjoy simplifying complex challenges, and want to help shape meaningful customer outcomes, this role offers the opportunity to build trust quickly, make a visible impact, and grow with a business that is scaling fast. Responsibilities: Serve as a German speaking product expert alongside Sales. Develop deep knowledge of Fusion Industry Cloud and clearly communicate its value to diverse users. Build strong customer relationships to drive

The purpose of this role is to manage the product and project deliveries for AAHL. The Technical Delivery Manager will work collaboratively with all participants in software development projects and is supportive of developers and testers as they go through software development lifecycle. This role also involves managing risks and resolving issues that affect release scope, schedule, and quality. Source: Adani Group | Job ID: 59110

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Accelerating scientific discovery is a core part of Anthropic's mission, and we believe the highest-leverage path to this is enabling researchers externally to use Claude effectively for their work. This involves communicating Claude’s rapidly improving scientific capabilities through outreach and editorial programs, as well as putting Claude in the hands of researchers through grants, ergonomic research tools, and access programs that help scientists do more with AI than was previously possible. We’re hiring a Technical Program Manager to be the bridge between the researchers advancing Claude’s scientific capabilities and the outside scientific community. Embedded with the Discovery team, you’ll conceptualize and run the programs that get Claude into scientists’ hands and shape the Anthropic Science Blog, working with Communications, Editorial, Beneficial Deployments, and external partners such as universities, funders, and scientific societies. This is a technical role, not a purely operational one. These programs already have strong operational and editorial owners. You bring research taste and a firsthand understanding of how academia works, so we’re looking for someone who has been a researcher themselves, ideally through a postdoc or beyond. You’ll have significant autonomy: once aligned with Discovery’s leads on strategy, you’ll drive decisions on what we fund, what we publish, and how we engage with academic communities Key responsibilities Act as the interface between research and the outside world. Stay close to the researchers working on Claude's scientific capabilities and translate rapid capability gain int

Customer Care Expert - Enterprise Start Date: December 14th - Training is 8-10 weeks, and will be remote. There is no PTO allowed during training, you will need to be present for each day of training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email. What you’ll do (Responsibilities) Troubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers. Diagnose and resolve issues at the intersection of Toast and third-party systems, including 3rd party ordering APIs and enterprise accounting integrations, following established troubleshooting paths and escalating when a case falls outside documented guidance. Manage a steady mix of inbound case traffic across phone, chat, and email, keeping your active case backlog current and flagging aging cases to your lead or manager. Help triage incoming workload based on account tier and urgency, following team guidelines on prioritization. Communicate clearly across audiences — from front-of-house restaurant staff to corporate IT contacts — translating technical issues into actionable guidance. Support de-escalation of difficult customer situations, bringing in your manager or a senior teammate on high-stakes, financially impacted, or executive-level cases.

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Advertising Partnerships team is looking for a specialized Technical Project Manager for a fixed-term maternity cover role, starting November 1st 2026. In this role, you will report to the Executive Director, Partnerships and lead the execution and hands-on program management for high-value, R&D-driven partnership initiatives, ensuring complex integrations and key launch milestones are delivered seamlessly. Responsibilities: Technical Project Management: Lead technical project execution for high-stakes, R&D-heavy advertising partnership initiatives. Documentation & Roadmapping: Oversee technical documentation, integration roadmaps, and delivery tracking. Blocker Resolution: Directly resolve technical blockers and actively manage cross-functional dependencies across product, engineering, and partner teams. Program Coordination: Provide hands-on program oversight and immediate intervention during critical launch and implementation phases. Communication: Own communications to internal stakeholders about issues and status; stakeholders include colleagues from product development, partnerships, sales, and legal. Post-Launch & Handover: Support post-launch monitoring, issue resolution, and campaign optimization, while maintaining detailed handover records for smooth transition upon return. Demonstrate support and understanding of our value of journalistic independence and a strong

Role Overview We achieve outstanding customer satisfaction through a 24x7x365 ‘follow-the-sun’ support model, with regional teams covering the Americas, EMEA, and APAC. We have an incredible opportunity for a customer-obsessed, process-driven Technical Services Operations Specialist to join MongoDB’s Technical Services team in Mexico City. As an operational powerhouse, this specialist will drive excellence, efficiency, and scale in delivering technical support services to our worldwide customer base. By embedding AI tools, automation, and modern workforce management workflows into daily operations, you will enable our technical support organization to operate smoothly, predictably, and seamlessly across global teams. As a key local representative of Technical Services (TS) Operations in Mexico City, you will play a central role in supporting our hybrid working model (3 days in office) while partnering closely with regional and global stakeholders to build a high-performing operations presence and ensure 24x7x365 operational readiness. Typical responsibilities include Organizing global on-call and mission-critical schedules using Workforce Management (WFM) tools and incident response platforms to guarantee seamless 24x7x365 support availability Collaborating with Technical Services leadership and staff to ensure integrated worldwide processes and a unified, high-quality customer experience Primarily supporting the AMER region while working and interacting regularly with global business partners across 'follow-the-sun' handovers Exemplifying a customer-obsessed mindset by resolving operational roadblocks, servicing critical customer access needs with urgency, and continually refining support ticket workflows Supporting the measurement, analysis, and dashboard reporting of teamwide Key Performance Indicators (KPIs) and metrics using tools like Tableau, SQL, and Google Sheets Identifying operational bottlenecks and building automated tools and scripts using Google Apps

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed. We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work. Responsibilities Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting Work with engineering teams to design and roll out IT general controls and IT application controls Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start Build strong working relations

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Program Manager for Corporate Engineering, you will lead programs that build world-class business solutions enabling every Ant to do their best work. In partnership with Anthropic's IT & Security organization, you will drive end-to-end solutions across the company, delivering the right products, tools, platforms, and experiences for all Ants as they work to create a world for safe and powerful AI. In the simplest terms, you build and drive solutions to enable all of Anthropic to be more productive. You will use your technical and program management expertise to lead complex, multi-disciplinary programs from start to finish. You will work with stakeholders to plan requirements, identify risks, lead execution, and communicate clearly with cross-functional partners across the company. You are equally comfortable explaining your team's analyses and recommendations to leadership as you are discussing the technical tradeoffs in product development with engineers. This role owns the full spectrum of Corporate Engineering programs: the IT systems Ants depend on daily, first-party and third-party software platforms, endpoint devices, office infrastructure, AV and collaboration equipment, network infrastructure, and the programs that scale our physical office footprint as Anthropic grows. Responsibilities Partner across Corporate Engineering domains to drive alignment and delivery : Work with globally distributed product, engineering, and architecture teams to foster collaboration, help teams adopt enterprise standards, and enable faster delivery with consistent practices across the organization Define and main

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. Behind every great integration is someone making sure the partner has what they need to build, launch and succeed. That's what this role is about. As a Technical Partner Solutions Intern, you'll work directly with Aircall's technology partners throughout the integration lifecycle — helping them understand our APIs, scope their integration, navigate technical questions, launch successfully and stay engaged after release. You'll work under the guidance of the Technical Partnerships Manager and collaborat

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Technical Success Manager (TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management in the Customer Success department. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. What you’ll do (Role Expectations) Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction Build relationships with stakeholders, conduct reviews, and identify growth opportunities Anticipate challenges, provide proactive recommendations, and mitigate risks