Technical Support Engineer Jobs

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas. As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success. What You’ll Do At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to: Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers. Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal. Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy. Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts. Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Pre-Sales Discovery: Lead and re

Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Role Nuro is a technology company at the intersection of AI, robotics, and logistics. The Fleet Technician is a specialized technical role responsible for the diagnostic health, software integration, and hardware integrity of Nuro’s autonomous vehicle fleet. This position requires a hybrid mastery of Linux-based systems, hardware-software abstraction layers, and electromechanical engineering to ensure peak operational performance. About the Work Systems Diagnosis & Analysis: Independently analyze and root-cause complex failures involving the interaction between autonomous software stacks and vehicle hardware. Tooling & Automation Development: Design, develop, and implement hardware and software scripts (Python/Bash) to automate fleet health monitoring and optimize vehicle uptime. Deployment & Validation: Execute and validate critical software retrofits, firmware updates, and hardware modifications, ensuring high-fidelity integration with ADAS systems. Process Engineering: Author and standardize Technical Standard Operating Procedures (SOPs) and documentation for cross-functional use by engineering and operations teams. Technical Program Management: Lead specialized fleet-related workstreams, serving as the technical Subject Matter Expert (SME) when collaborating with Software and Hardware Engineering departments. Incident Management: Lead technical resp

About the Team The People Technology team builds and operates the systems that support how OpenAI hires, develops, and supports its people. The team brings together People Systems and People Innovation Labs, a product engineering group focused on rethinking how we find and retain exceptional talent and help employees do their best work. People Systems owns the company’s core people-technology ecosystem, including platforms such as Workday and Ashby. People Innovation Labs builds new employee and People Team experiences on top of that foundation, including OpenHouse, our internal employee hub, and AI-powered products and automations. Together, we are working toward a model in which our enterprise systems provide reliable data, controls, and core business logic, while employees and managers can complete more of their work through simple, integrated, and AI-native experiences. About the Role We are looking for a People Systems Lead to manage the People Systems team and shape how our core systems evolve. You will be responsible for the reliability and effectiveness of our current environment while helping us move beyond the constraints of traditional enterprise software. This includes stabilizing and improving platforms such as Workday and Ashby, designing the integrations that connect them to the broader technology ecosystem, and partnering with People Innovation Labs to surface workflows through OpenHouse, Slack, and AI-powered experiences. This role requires someone who is comfortable moving between strategy, technical design, and team leadership. You should understand People systems deeply, be able to work through integration and architecture decisions with engineers, and translate complex organizational needs into scalable solutions. You will also manage vendor relationships, develop the People Systems team, and drive alignment across People, Engineering, Finance, Security, Legal, and other partners. This role could be a fit for someone who has grown up in People S

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem that accelerates customer success, enables enterprise AI adoption, and drives durable growth in support of OpenAI’s mission. Cloud partners are central to how customers discover, purchase, deploy, and scale OpenAI solutions. We work across cloud providers and their field, product, marketplace, technical, and partner organizations to reduce friction for customers and create repeatable paths from initial interest to production impact. The team collaborates closely with Sales, Technical Success, Product, Engineering, Finance, Legal, Security, Marketing, Operations, and Customer Success to turn strategic cloud relationships into measurable customer and commercial outcomes. About the Role We are hiring a Partner Director, GTM Cloud Partnerships to shape and execute OpenAI’s go-to-market strategy with strategic cloud partners. You will own senior relationships across a portfolio of cloud providers and develop joint business plans that expand customer access to OpenAI’s products, generate partner-sourced opportunities, and accelerate enterprise adoption. You will translate company-level partnerships into practical field motions spanning account planning, co-selling, cloud marketplaces, customer procurement, technical enablement, solution development, and executive engagement. This is a highly strategic and hands-on role. Success requires executive presence, strong commercial judgment, cloud ecosystem expertise, and the operating discipline to coordinate complex initiatives across multiple partners, regions, and internal teams. The ideal candidate can move fluidly between long-term strategy and the detailed execution required to deliver measurable results. This role is based in San Francisco. We use a hybrid work model of three days in the office per week. In this role, you will: Own the strategic and commercial relationships with a top global cloud partner, establishing strong alignm

About the Team OpenAI’s Strategic Finance organization provides the financial insight and guidance that support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while preserving sustainable unit economics. The Applications Technology Strategic Finance team works closely with Product and Engineering to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, and partner closely with the Infrastructure Engineering team to forecast infrastructure and compute demand and to manage margin targets and headcount planning with rigor. About the Role We are hiring a Director of Product Finance, Infrastructure and Compute Demand to help drive strategic decision-making across our product organization. This person will serve as the primary finance partner to the AGI Deployment (Applications) Infrastructure Engineering organization and play a critical role in connecting product usage, compute demand, infrastructure costs, and margin outcomes across the portfolio. You will help build the frameworks that translate technical decisions into economic outcomes, shape planning across product and infrastructure teams, and ensure OpenAI is scaling its products with rigor and efficiency. You will also manage a small team, providing mentorship and leadership while remaining hands-on with analysis and execution. This role is ideally based in our San Francisco HQ, but we are open to NYC and Seattle. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as the primary finance partner to the AGI Deployment (Applications) Infrastructure Engineering organization. Own the consolidated compute and infrastructure demand forecast for the products we bring to market, partnering closely with capacity planning and

Power Platform / Azure Developer Microsoft Azure • .NET & APIs • Cloud Integration • DevSecOps & Operations Location: Remote / Contractor Site, with occasional in-person meetings or workshops as required Clearance: Must be a US Citizen, Ability to obtain a DHS clearance required; current DHS clearance preferred. A Role with Purpose and Impact Dev Technology is supporting the operations, maintenance, modernization, and enhancement of mission-essential platform. The solution spans Microsoft Azure, Microsoft 365, Dynamics 365, Power Platform Government, SharePoint, and custom application and integration components. In this role, you will develop, integrate, deploy, monitor, and support Microsoft-based cloud solutions across production and non-production environments. The current technical landscape includes Microsoft Dynamics 365, Power Platform Government, SharePoint, Microsoft 365, and Microsoft Azure, along with custom applications and integration components. Azure services within the broader technical environment include Microsoft Entra ID, Azure Service Bus, Functions, Microsoft Graph API, Azure Data Factory, SQL Server, and related cloud services. In this role, you will design, build, integrate, deploy, and support Power Platform applications and Azure-enabled solutions across production and non-production environments. You will work across Power Apps, Power Automate, APIs, cloud services, identity, integrations, and application support while operating within the security, lifecycle, and change-control requirements of a federal environment. This role is designed for a hands-on developer who is comfortable moving between Power Platform development and Azure cloud integration, and who can troubleshoot issues spanning applications, APIs, identity, data, configuration, and cloud services. Power Platform & Azure Application Delivery This role blends Microsoft development with Azure engineering and integration. You will: Design, develop, test, deploy, and s

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking motivated Process Technicians to support wafer manufacturing by monitoring operations, reviewing data, and working closely with engineering and production teams to enhance yield, quality, and efficiency. This role requires strong analytical thinking, attention to detail, and disciplined execution. Process Technicians must have the ability to recognize abnormal conditions and apply structured problem-solving to troubleshoot issues in a fast-paced manufacturing environment while adhering to established procedures. Ideal candidates are comfortable working with data, dashboards, and computer-based systems and are capable of extracting, analyzing, and interpreting trends and clearly communicating insights. Success depends on effective communication, strong organization and time management skills, the ability to work independently, and flexibility with responsibilities and shift schedules. As part of a fabrication team driving innovation for a global leader in memory and storage solutions, Process Technicians directly support manufacturing excellence while demonstrating reliability, engagement, and a growth mindset aligned with Micron’s core values: People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities: • Manage semiconductor equipment, perform technical evaluations, and partner with cross functional teams to monitor, stabilize, and improve wafer fabrication processes. • Work with engineering teams to enhance workstations and apply structured troubleshooting and escalati

Senior Program Manager Description - Job Summary • This role is responsible for leading teams/projects to solve common and complex business issues, by leveraging developed subject matter knowledge. The role manages and leads cross-functional program teams, delivers professional reports, develops schedules, budgets and resource plans, and tracks progress against the establishes plans, while leading less-experienced staff members. The role also identifies risks and creates mitigation plans, and reports the same to executive management. Responsibilities • Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering. • Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans. • Understands the technical concepts, architecture, systems, development methods, and disciplines associated with the defined program, and utilizes knowledge to accelerate project completion. • Leads the deployment, launch, and continuous improvement of new technologies & process automation developed within the company's worldwide engineering team. • Develops schedules, critical deliverables, budget, resource allocation plan, logistics, and other support requirements for assigned program in collaboration with both the company & contract manufacturing teams. • Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule. • Communicates program progress, escalations, and issue analysis to product stakeholders; collabora

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made up of Sales, Solutions, Support, Marketing, and Partnership professionals who work together to bring AI to as many users as possible. About the role Our Sales team helps customers understand how highly capable AI can transform their businesses. As an Account Director, Large Enterprise, you’ll work with some of our largest accounts across a variety of industries, winning new business and expanding adoption within existing customers. This role combines technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives move from curiosity about AI to a clear understanding of how it can change the way their businesses operate—and build a practical path to realizing that value. We’re looking for someone with a hunter mentality who takes initiative and creates momentum. You’re comfortable opening doors, building relationships across business units, and bringing commercial and technical stakeholders together around an enterprise transformation strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption. This role can be based in our San Francisco, New York City or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, yo

Senior Malware Analyst (Media, Malware, and Analysis – MMA) US CITIZEN ONLY Job Type Full-time Location Annopolis Junction, MD Clearance Requirement TS/SCI with CI polygraph Position Description The Senior Malware Analyst provides advanced technical expertise in malware analysis, digital forensics, and cyber threat intelligence in support of USCYBERCOM cyberspace operations. This role directly supports operations across USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-Ares (JTF-ARES), delivering critical insights into adversary tactics, techniques, and procedures (TTPs) targeting the Department of Defense Information Network (DODIN) and associated mission systems. The analyst performs deep technical analysis of malicious code, compromised systems, and digital media to identify threats, develop mitigation strategies, and enhance operational situational awareness. This position contributes to mission assurance, defensive cyberspace operations (DCO), and offensive cyberspace operations (OCO) by enabling timely, actionable intelligence and supporting enterprise cyber defense and exploitation capabilities. Key Responsibilities Conduct static and dynamic malware analysis , reverse engineering, and forensic examination of compromised systems and digital media to identify adversary TTPs and intrusion artifacts. Perform media exploitation and forensic analysis , including extraction and analysis of malicious files, logs, and system artifacts across Windows, UNIX/Linux, and network environments. Develop and disseminate technical intelligence reports, threat briefs, and executive summaries to support operational decision-making and leadership awareness. Identify and develop indicators of compromise (IOCs) , signatures, heuristics, and MD5 hash repositories to support detection and mitigation strategies. Analyze and correlate cyber threat intelligence (all-source, SIGINT, and technical data) to identify patterns, anomalies, and emerging thr

Your challenge As an Integration Consultant, you focus on the technical analysis and implementation of our integration solutions into our customer’s business systems. Together with our integration architects, your contributions assist with delivering high-quality, fully-tested, and documented solutions by integrating our solution with enterprise systems such as SAP. You are responsible for: Designing and implementing integration workflows. Writing integration scripts. Designing and executing data mapping, data modeling, and data loading. Developing specifications. Analyzing customer needs. Performing testing. Developing integration solutions. About you Essential talents and qualifications: A Bachelor’s or Master’s degree in Computer Science, Mathematics, Industrial Engineering, or similar. A solid background in IT. 1-3 years of experience in systems integration implementations, troubleshooting, or support. Hands-on experience in building complex integrations with a broad variety of application types and technologies. Great analytical and problem-solving skills. A customer-oriented and results-committed attitude. Passionate about working in a multinational, customer-driven environment. A team player who can also work independently. Fluent in English. Willingness to travel. Bonus points if you have: Knowledge of or experience with SAP (PP and MM). Integration experience with enterprise systems like SAP or Blue Yonder. Experience with communication protocols for SAP (through BAPI / RFC), databases, and files. Web services technologies such as HTTP, SOAP, and REST (based APIs). Middleware such as SAP PO and SAP PI. Experience with MES/WMS. Proficiency in data communication or transformation techniques. Hands-on experience in designing, building, testing, debugging, deploying, and managing APIs and integrations. Experience with ETL tools. Technical knowledge of SQL, R, JavaScript, Python, etc. Soft skills ·

Opportunity ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority and liaison across our customer field sites, European contract manufacturer sites and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership. The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This role is hands-on and will require mechanical knowledge of HVAC systems as well as quality related processes such as 8D problem solving and Six Sigma methodologies. This position is preferably based in Barcelona, but can also be based in Madrid or Bilbao. This role has a travel requirement of 20-40% depending on where based. Key Responsibilities Include but are not limited to: Factory Quality Support new and existing production at ThermalWorks manufacturing operations in Europe to identify quality concerns for first article inspections or before production units ship Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release Document inspection outcomes and provide written reports to the Director of Quality Customer Site Quality Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards Work with EU Director of Operations when customer issues arise Drive 8D problem solving for technical customer issues and coordinate investigation and corrective actions with TW Engineering and Operations personnel Create cus

At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine. These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support. You will: Identify and engage prospective partner businesses and manage the process through to signed agreement Coordinate day-to-day operations with signed partners including onboarding and ongoing support Track partner performance and data collection targets Support hardware deployment and basic troubleshooting on partner premises Communicate regularly with internal teams (product, strategy) and partner contacts Help identify and implement process improvements based on operational feedback Ideally you'd have: Strong professional communication skills in both Spanish and English. Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees). Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics. Experience in the field: warehouses, factories, logistics centers. Analytical, strategic, and process improvement capability. Nice to haves: SQL Proficiency Experience working with CRM systems T his role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same

About the Role OpenAI’s Industrial Compute organization is responsible for ensuring our compute infrastructure scales efficiently to support millions of users and increasingly sophisticated AI models. We’re looking for a Data Scientist to partner closely with Capacity Systems Engineering, Infrastructure, Product, and Research to optimize inference capacity across our global GPU fleet. This role combines statistical modeling, large-scale data analysis, forecasting, and systems thinking to drive critical decisions around infrastructure investments, performance-efficiency trade-offs, and customer experience. You’ll transform complex operational data into actionable insights that directly influence how OpenAI allocates and scales one of the world’s largest AI compute environments. Key Responsibilities Build statistical and machine learning models to profile and improve GPU utilization, latency, throughput, and overall fleet efficiency. Develop forecasting models for inference demand across products, regions, and model families. Analyze production workloads to identify latency bottlenecks and capacity constraints, highlighting optimization opportunities. Partner with Capacity Systems Engineering to inform infrastructure planning and long-term GPU investment strategies. Design experiments and simulations to evaluate scheduling policies, serving strategies, and infrastructure tradeoffs. Build dashboards and operational metrics that enable leadership to make data-driven capacity decisions. Collaborate with Product, Research, Finance, and Infrastructure teams to align compute planning with business growth and model roadmaps. Communicate technical findings clearly to both engineering teams and executive leadership. Qualifications MS or PhD in Statistics, Computer Science, Operations Research, Applied Mathematics, Economics, or related quantitative discipline (or equivalent industry experience). 5+ years of experience working in the infrastructure data science space. Strong ex

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable responsible enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work cross-functionally across Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, Operations, and Customer Success to translate strategic partnerships into measurable outcomes for customers. Global consulting and advisory partners are essential to helping enterprises move from AI strategy to production deployment. PwC brings global reach, deep industry and functional expertise, technology and transformation capabilities, and longstanding relationships with complex and regulated enterprises. This role will lead OpenAI’s global partnership with PwC and create the strategy, operating model, and field motions needed to turn that relationship into repeatable customer and commercial impact. This role is based in San Francisco, New York City, or Seattle. We use a hybrid work model of three days in the office per week. About the Role We are hiring a Partner Director, PwC to serve as the single accountable owner of OpenAI’s strategic relationship with PwC globally. You will define the partnership thesis and joint business plan, build executive alignment, activate PwC’s industry, advisory, technology, sales, and delivery organizations, and develop repeatable go-to-market motions that accelerate enterprise AI adoption. This is a strategic and hands-on leadership role. You will move fluidly between senior executive engagement, joint account and opportunity strategy, solution and delivery alignment, field enablement, governance, and day-to-day execution. Success requires a strong understanding of how a large, matrixed professional-services organization operates, commercial discipline, technical fluency, and the ability to align teams without relying on formal authority. The ideal candidate has led a high-impact global alliance with