Technical Support Engineer Tier 3 Jobs

Technical Writer Location: Hyderabad, India OUR MISSION At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full-stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in automation's transformative power. Our unparalleled solutions empower organizations to orchestrate, manage, and monitor their workflows across any application, service, or server — in the cloud or on-premise — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Technical Writer at Redwood, you'll create and maintain documentation for our Tidal product line, working closely with product, engineering, and UX/design to keep customer-facing documentation and in-product content accurate and consistent. You bring solid technical writing skills and sound judgment on ambiguous product or design questions. You're curious about applying AI tools to your own workflow, and comfortable partnering with designers and senior writers on content strategy. You'll follow and contribute to documentation and content design standards set by the team, and make structural or strategic content calls as they arise, looping in your lead on cross-team tradeoffs. Documentation Development Write and maintain user guides, implementation documentation, developer content, and release notes for Tidal and Finance Automation, keeping pace with each release cycle. Produce API documentation (e.g., using Swagger/OpenAPI) for developer-facing endpoints as needed. Translate technical concepts — such as job scheduling and workload orchestration in Tidal, or financial close and reconciliation processes in Finance Automation — into content suited

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with deep industry expertise to deliver end-to-end, data-driven solutions across banking, payments, capital markets, wealth and asset management, insurance, and energy. Capco’s innovation is driven through its collaborative culture, Innovation Labs, and commitment to empowering diverse talent to thrive. Role Summary The Tech Lead plays a key role in leading the design and delivery of scalable, secure, and high-performing technology solutions. This is a hands-on leadership role combining strong software engineering and solution design skills with a solid understanding of data and modern data platforms. Working across the Software Development Lifecycle (SDLC), the Tech Lead works closely with business, product, architecture, and engineering teams to translate requirements into practical technical solutions, guide implementation, and ensure high-quality delivery within Agile environments. What You’ll Do Lead technical design and delivery across applications, integrations, and data-driven solutions Translate business requirements into scalable, maintainable technical solutions Provide hands-on technical leadership, including design and code reviews, troubleshooting, and implementation guidance Define and apply engineering standards, architectural patterns, and development best practices Collaborate with business, product, architecture, engineering, and infrastructure teams throughout the delivery lifecycle Design and build solutions across cloud, on-premise, and hybrid environments Guide application and integration design using APIs, microservices, messaging, and event-driven approaches Apply strong data fundamentals including data mode

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role As our first Hardware Technical Program Manager, based at our San Jose office, you'll be the technical leader who takes Hark's devices from engineering builds to mass production. You'll sit alongside our product design, electrical, and systems teams in San Jose, and partner closely with our in-region program manager in Asia to land every build at our contract manufacturers and suppliers. This role is part program leader, part hands-on engineer: you'll own schedules and escalations, and you'll also be on the factory floor driving root causes. You'll help shape how Hark builds hardware and grow the TPM team as we scale. Responsibilities Serve as technical leader for manufacturing operations across final assembly and subassembly sites. Drive build preparation and execution with Hark engineering teams in San Jose and our contract manufacturers. Drive supplier, OEM, and CM selection and qualification: RFQs and SOWs, tooling and capex plans, capability studies, capacity and lead-time commitments, and recovery plans. Partner with our in-region program manager in Asia to land every build: fixture and test readiness, DOE plans and data capture, on-the-floor priorities, and a clean escalation path across the U.S.–Asia time gap. Own factory is

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. We are seeking a hardworking Technical Training Manager for Customer Service Department to lead design and delivery of technical training programs. This role will involve designing, developing, and delivering training programs for RIDE’s electric vehicle lineup to include operators, maintenance personnel, and other stakeholders. JOB DESCRIPTION RESPONSIBILITIES: Conduct individual and team skills gap analyses. Develop technical training courses for all levels (beginner, intermediate and advanced), training programs and materials including outlines, text, handouts, hands on exercises and training evaluations. Coordinate product-related training, including presentations of new features and simulation activities in a demo environment Oversee implementation of LMS including vendor selection and deployment. Ensure all new hires undergo essential technical training and ongoing training certification. Establishes processes to monitor results of training participants and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Schedule in-house educational sessions. Measure improvements in employees’ job performance at the end of each course. Gather feedback from trainees and instructors and recommend suggestions to the learning process. Acting as the main point of communication regarding training and requirements between customers and Customer Service Department. Provide leadership and guidance to team members to keep them motivated and help them achieve individual and team-based performance goals. Delegate work assignments effectively to trainers and writers to meet set goals. Manage all customer queries regarding training and resolve issues in coordination with the relevant departme

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a Technical Program Manager to help drive the execution of complex SoC and chip-development programs supporting RISC-V CPU servers, machine learning processors, and memory and I/O chiplets. Working closely with the lead TPM and engineering owners, you will make project work visible, track owners and commitments, coordinate dependencies, surface risks, and keep teams moving toward their development milestones. This is a technical program role focused on design and development execution; it does not own engineering decisions or create or approve the project budget. Prior semiconductor experience is helpful, but candidates from software and other technical-development environments are welcome and can learn the SoC domain in the role. This role is hybrid, based out of Tokyo, Japan. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You are organized and able to turn complex discussions into clear actions, owners, priorities, and concise status updates. You take ownership of project follow-through, proactively identify blockers, and can influence technical stakeholders without relying on direct authority. You communicate firmly and

Technical Lead / Platform Solution Architect Mission Value: Serve as the technical authority across a complex, multi-vendor AI and software platform, helping the government team make sound architecture decisions, resolve cross-platform integration challenges, and establish repeatable patterns that accelerate mission delivery. Role Description Defense Unicorns is seeking a senior Technical Lead / Platform Solution Architect to embed with a government team and serve as the go-to technical subject matter expert across the platform architecture. This individual will connect the mission, engineering, security, data, AI, and vendor perspectives into a coherent technical approach and become a trusted technology advisor to the mission hero. The role is intentionally hands-on and strategic. The Technical Lead will work across Kubernetes/OpenShift, GitLab and CI/CD, AI/agent infrastructure, enterprise data services, cloud infrastructure, security controls, and integration patterns. They will guide technical decisions, challenge assumptions, identify architectural risks early, and help the team move from prototype to operational capability. The ideal candidate can move fluently between executive-level mission conversations and deep technical discussions with engineers and OEM teams. Responsibilities Own the end-to-end technical architecture and serve as the primary technical SME across the platform ecosystem. Become a trusted technology advisor to the mission hero, translating mission objectives into pragmatic technical choices and providing clear recommendations, tradeoffs, and risk assessments. Create and maintain the architectural “big picture” across application, platform, AI, data, networking, security, identity, and integration layers. Lead technical integration across commercial and government technologies, including Kubernetes/OpenShift, GitLab, AI/ML services, enterprise data platforms, and supporting security tooling.Identify architectural dependencies, integration r

Technical Mission Director Defense Unicorns | Senior Technical Delivery Leadership Role Description Defense Unicorns is seeking a senior Technical Mission Director to embed with a government team leading a fast-moving, multi-vendor AI and software modernization effort. This role owns day-to-day execution across government stakeholders, engineering teams, and commercial technology partners, creating the structure and tempo needed to move from prototype to operational capability. The ideal candidate is an Agile delivery leader with strong technical fluency across modern software, cloud, DevSecOps, AI/ML, data, and platform engineering. They must be credible with engineers and senior government leaders, able to run Scrum in a high-tempo environment, and comfortable turning ambiguity into decisions, priorities, and action. Responsibilities Own day-to-day execution for a multidisciplinary government/industry team and establish the Agile operating rhythm, including Scrum ceremonies, backlog management, sprint planning, reviews, retrospectives, and release planning. Coordinate government stakeholders and multiple technology vendors, keeping priorities, dependencies, milestones, and technical risks visible and driving blockers to resolution. Lead daily cross-vendor synchronization without allowing meetings to become a substitute for execution; create clear owners, decisions, and next actions. Maintain an integrated delivery plan and communicate concise updates on mission outcomes, technical risk, resource needs, decisions, and schedule. Work closely with the Technical Solutions Architect and engineering leads across platform, DevSecOps, data, and AI/agentic disciplines to keep execution aligned with the evolving architecture. Maintain enough technical depth to recognize integration, security, data, deployment, or architecture issues early and engage the right experts quickly. Coordinate the transition from prototype environments into classified operational environments, inc

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role This role(Technical recruiter) requires a sourcing-first recruiter with deep expertise in identifying and hiring mid-level engineering talent across Software Engineering, Cloud,

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role This role(Technical recruiter) requires a sourcing-first recruiter with deep expertise in identifying and hiring mid-level engineering talent across Software Engineering, Cloud,

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role This role(Technical recruiter) requires a sourcing-first recruiter with deep expertise in identifying and hiring mid-level engineering talent across Software Engineering, Cloud,

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role This role(Technical recruiter) requires a sourcing-first recruiter with deep expertise in identifying and hiring mid-level engineering talent across Software Engineering,

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role This role(Technical recruiter) requires a sourcing-first recruiter with deep expertise in identifying and hiring mid-level engineering talent across Software Engineering, Cloud,

Location - Bangalore Experience - 10 +yrs Skills and Qualifications : Experience in backend development with a strong focus on Java, Microservices ,Spring boot, Kafka and TDD. Specialization in building Java Spring Boot microservices and integrating with databases, message brokers, api-gateways Good knowledge of fundamentals with hands-on experience in Java (Desirable for candidate to have knowledge on latest versions - Java 17 or later) Good Sql fundamentals and data persistence frameworks (For eg JPA, Hibernate, Spring Data JDBC, Jooq etc) Knowledge on database index optimization (for eg PostgreSQL) ensuring performance efficiency Good hands-on experience with Kafka , containerization technologies(For eg Docker ), and Kubernetes Good hands-on experience with memory leak identification and performance tuning java microservices Test-driven development ( Code Coverage / CI - Integration / CI - Acceptance / CI - Performance ) experience and knowledge of automated test frameworks and tools Proven expertise in engineering scalable, robust and high-performance applications in on-prem and public cloud Good experience in drafting API design , building rest apis and good understanding of http, messaging protocols (JMS, Kafka etc) Good to have knowledge on integrating with aws services (For eg S3 , SQS, SNS, Lambda etc) Knowledge of Infra as code tools like Terraform(Desirable) Roles and Responsibilities Highly skilled engineer, specializing in building Java Spring Boot microservices and integrating with databases, message brokers, api-gateways etc Building high quality code, conducting code reviews, and ensuring adherence to best practices. Test-driven development experience and knowledge of automated test frameworks and tools Proven expertise in engineering and building scalable, robust, and high-performance applications in on-prem and public clo

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet needs a clear, defensible answer to "how risky is this?" for the risks that live inside our own environment and the risks that come in through every vendor and partner we rely on. We're looking for a Sr. Security Engineer I to own our Security Risk Management program end-to-end—running risk identification, analysis, and quantification; maintaining the enterprise risk register; and driving mitigation strategies that leadership can act on—while also overseeing our Third-Party Risk Management (TPRM) function. You don't need to be a hands-on security engineer to succeed here: you need to understand our technology and architecture well enough to have a real conversation with engineering teams about their risk exposure, and you need the judgment and communication skill to turn technical risk into business language that drives decisions. This role sits at the center of how Smartsheet decides what to fix first, what to accept, and what a vendor relationship is actually costing us in risk. This role reports to the Senior Director, GRC Engineering and can be based in our Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Own and mature Smartsheet's Security Risk Management program: risk identification, analysis, scoring, and quantification (e.g., FAIR-based or similar) across internal systems, third parties, and emerging initiatives. Maintain the enterprise risk register—ratings, ownership, mitigation status, and residual risk—and drive it toward a living, decisi

About the Team OpenAI’s Applied AI Engineering (AIE) team helps customers around the world build and deploy AI solutions that deliver measurable business value. We combine technical expertise and hands-on engineering to identify high-impact use cases, develop and evaluate solutions, and guide customers from experimentation to production—bringing deployment insights back to OpenAI’s product and research teams. About the Role We are seeking a Technical Program Manager to lead the planning, execution, and ongoing operations of programs across OpenAI’s global Applied AI Engineering team. You will turn customer, field, and leadership priorities into actionable programs spanning regions and customer segments, managing milestones, dependencies, risks, and delivery in collaboration with AIE, Sales, Product, and partner teams. Alongside execution, you will own and improve AIE’s internal operating mechanisms and tooling, and work with leadership to resolve adoption and delivery bottlenecks. This role combines hands-on program ownership with the opportunity to inform AIE priorities and industry strategy, improve how the team operates, and scale successful approaches globally. This role is based in San Francisco, California in the United States. In This Role, You Will Own end-to-end delivery and operations for a prioritized portfolio of global AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking. Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments. Partner with AIEs across regions and customer segments to identify recurring adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution. Lead the design of reusable technical industry workshops—including agendas, demos,