Technical Support Engineering Intern in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we believe advanced research belongs in production, driving core algorithmic advances at a global scale. In this role, you’ll own high-impact projects end-to-end, from initial ideation to production deployment and academic publication, while solving complex, high-dimensional challenges at world-scale concurrency. Your expertise, across research areas including Computer Vision and Graphics, multimodality, NLP, or recommendation systems, will directly shape the experience for millions of daily active users. Come build the AI-driven infrastructure powering the future of immersive entertainment. You Will Prototype and implement advanced AI and machine learning solutions that drive core platform features and innovation at scale. Develop and deploy cutting-edge models (e.g., deep learning, generative AI, multimodal architectures) to solve complex, high-impact technical challenges. Collaborate with applied researchers, engineers, and product teams to translate advanced research concepts into production-ready systems. Translate complex research into scalable, robust infrastructure that directly impacts hundreds of millions of daily active users. Work backward from user and product

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s Service Networking team connects and secures the services behind our platform across our data centers and cloud infrastructure. As a Principal Software Engineer on Service Networking, you will set technical direction and lead hands-on development of the systems that make service-to-service communication reliable, secure, and efficient. You will guide the evolution of our Envoy- and Istio-based platform as services move across Kubernetes, Nomad, and cloud environments. You will partner with Compute, Security, and application teams, and help senior engineers lead complex technical work. You will: Set the technical strategy and roadmap for service mesh, balancing reliability, security, performance, and operating cost. Design and build control-plane and data-plane capabilities for service discovery, routing, load balancing, and traffic policy using Envoy, Istio, and related technologies. Lead integration and migration across Kubernetes, Nomad, and cloud environments, with clear compatibility requirements and safe rollout plans. Partner with Security and application teams to deliver workload identity, mutual TLS, and traffic policy enforcement in production. Improve resource efficiency

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We’re looking for an outstanding engineer to join our Test Frameworks & Tooling team where we design, build and scale tools and services that power the test automation lifecycle of Roblox services. Our systems span test frameworks, execution, orchestration and debugging, AI test generation, canary analysis. You will: Build and scale test automation infrastructure : Design, implement, and evolve the frameworks, runners, orchestration services, workflow integrations, and supporting infrastructure that power reliable testing across Roblox's supported platforms Advance the AI-native test lifecycle : Develop intelligent tooling that improves test authoring, selection, execution, maintenance, and failure triage, using AI to reduce manual effort and make testing more accessible and effective Develop test orchestration and intelligence : Build systems that connect test planning, test selection, execution, and failure analysis, enabling more efficient use of test infrastructure and faster feedback to engineers Improve test reliability and debugging : Build tools and services that improve test stability, observability, failure diagnosis, and maintenance across a large and evolving tes

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About Roblox Live Roblox Live creates the moments that bring Roblox together . We turn music, entertainment, culture, and the creativity of our community into new ways to play and connect. From major platform celebrations to live performances and breakout creator moments, we give players something to show up for, experience with friends, and come back to. We’re a small, fast-moving team with the ambition to shape the future of live experiences on Roblox . We bring ideas to life with creators and partners, build the technology that makes them possible, and turn what works into tools that let the creator community take it further. The Role We’re looking for a Senior Program Manager to turn our slate of live experiences into a coordinated program. You will own the calendar, cross-team dependencies, budget ask, risk register, executive communications, and post-event playbooks. You will help shape new programs early, bringing ideas on formats and audience hooks, then build the plan that takes them through launch and learning. This is a senior individual contributor role for someone who can turn ambiguity into a plan and lead across teams through trust and judgment. You’ll work closely with

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and developers. WHY CONTENT SAFETY? Content safety and moderation are paramount to maintaining a positive, engaging, and trustworthy platform experience for our global community. In this role, you will apply your expertise in data science, statistics, and causal inference to strategically define, measure, and improve the detection and mitigation of harmful user-generated content and violative on-platform behaviors. Your focus will be on asset-based content across the platform - including games, avatars, and emerging in-game behaviors - by

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Engineering Acceleration team at Roblox provides a golden path of intuitive tools and services helping every engineer at the company build, test, and ship world-class software. As a Service Management Senior Software Engineer, your responsibilities will include designing and constructing unified user-facing interfaces, engineering AI-powered developer tools, and assisting engineers in overseeing all changes to their services.. If you are customer-focused and looking for an environment to challenge you, you'll be right at home within our experienced and expanding Engineering team. You Will: Partner with our internal Engineering teams to gather requirements and develop our service management platform that fulfills the critical user journeys Create, influence, and improve the overall development and implementation of front and back-end applications that manage thousands of change rollouts everyday Collaborate with stakeholders and fellow engineering teams to come up with cross functional architectural designs tho be optimal for multiple years into the future Develop, mentor, and share best practices with our engineering teams to improve automation and efficiency Work closely with managers

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a full stack Senior Software Engineer you'll help build Global Actions: the systems that make core actions work consistently across every surface and platform on Roblox. Your first focus will be the Affinity System, which powers how people save and organize the things they care about on Roblox: a unified affinity system covering Saves, Collections, and Wishlists, replacing today's fragmented Favorites experience. You'll work across the stack, from backend APIs and data models to cross-platform React based UI solutions. You Will Design and build the backend APIs and services, covering collections, items, pagination, and batching, that power Saves, Collections, and Wishlists Lead the migration from Favorites to Saved without losing user data, across web, mobile, desktop, console, and VR Build user facing surfaces, including the Saved Library and Collections pages, in partnership with Product and Design Design for privacy and safety, so users only see content and Collections they're allowed to view Extend the system to new entity types as the platform grows You Have 3+ years of experience building full-stack systems, including backend, APIs, and frontend applications at scale. Experience wi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The User Life Cycle team owns how people discover Roblox, become active, and stay engaged over time. Growth and Marketing are central to that journey, and the quality of our data determines how well we can invest: which channels bring in people who stay, which campaigns actually move the needle, and where people drop out of the funnel. As a Senior Data Engineer embedded in Growth Org, you will build the data foundation behind our marketing measurement and growth flywheel. That includes the pipelines and models that power Marketing Mix Modeling (MMM), multi-touch and incrementality-based attribution, and end-to-end funnel analytics from first touch to long-term retention. You will work side by side with Marketing, Data Science and Product, and you will report directly to the Engineering Director. You Will: Design, build and operate reliable batch and streaming pipelines that unify paid, owned and organic marketing data (spend, impressions, installs, sessions, conversions) with in-platform user behavior. Own the data foundation for MMM: build well-documented, versioned, analysis-ready datasets and backfills that Data Science can use to train, refresh and validate models on a regular cadence.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Ads User Experience team at Roblox is dedicated to developing cutting-edge software and integrations that facilitate ads on Roblox. Our focus lies in building a first-of-its-kind ads system in our Game Engine. We are developing different ad formats and integrations, starting with video. We are looking for a Principal Software Engineer with an expertise in C++. This is a high-impact position. Ads at Roblox is at the beginning of our journey, presenting an amazing opportunity to get in at the ground floor and help build a multi-billion dollar business from scratch. We are approaching this challenge with a strong focus on performance and a deep respect for our community — ensuring everyone continues to have an exceptional experience on Roblox. As we move toward enabling cooperative experiences for an infinite number of players in infinitely scalable worlds, we are looking for a Senior Engineer who is both technically exceptional and capable of delivering meaningful, real-world impact. You Will: Help build a first-of-its-kind ads system within the Roblox Game Engine Develop new ad formats and integrations, starting with video Contribute to the design and performance of systems t

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY Safety Experience? Safety is paramount at Roblox, and it shows up in everyday human moments. A rating left on a game. The words a Customer Care agent chooses when replying to a report. Whether a suspended account feels like a fair call or an arbitrary one. How fast someone gets back into an account they thought was gon

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Core Services builds the foundational services and software infrastructure behind Roblox’s global platform. Our work includes the C#/.NET and Rust frameworks, shared libraries, and runtime integrations that engineers use to build and operate production services. As a Principal Software Engineer on the Core Services team you will solve problems spanning distributed systems, concurrency, memory management, API design, and developer experience. You will improve the performance and reliability of our C# ecosystem, expand our Rust infrastructure, and develop shared components and interoperability patterns across both languages. Your work will help teams adopt better foundations safely, with improvements that compound across Roblox’s service fleet. This role combines hands-on systems engineering with technical leadership. You will work with service owners and infrastructure partners to turn complex platform capabilities into reliable, usable building blocks, and own their evolution from design through production adoption. You Will Build and evolve shared C#/.NET and Rust frameworks, libraries, and SDKs, including HTTP/gRPC infrastructure, caching, configuration, and observability. Investig

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Engine Networking Team pulls players together by ensuring the game state is communicated to all, ensures the world those players share actually shows up — the right bits, at the right time, without hitches. As an Engineering Manager for Engine Networking, you will lead and empower a team of engineers who help players experience the game as a nearly synchronous world that streams in seamlessly. Just as the nerves in our bodies coordinate our actions and the bloodstream delivers what every cell needs, the network system coordinates all the computers involved while the asset pipeline delivers the content that brings the experience to life. You will oversee the architecture, execution, and career growth of engineers working across real-time state synchronization and end-to-end asset delivery in your quest to communicate every part of Roblox to every player, as fast as physically possible. You Have: Managed, led, or mentored engineering teams working on high-performance, low-latency network infrastructure or content-delivery/asset-streaming systems in client/server environments. Experience driving execution and architectural roadmap for complex multithreaded systems that connect millions of

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: Foundation AI builds the platforms, services, and infrastructure that enable machine learning and generative AI across Roblox. In this role, you’ll work across areas such as model training and inference, LLM services, Agent infrastructure, data systems, experimentation, evaluation, and developer tooling while learning how to build reliable systems at scale. You’ll design, code, test, launch, and operate production features, partnering with teams across product, research, data, infrastructure, safety, creator, engine, discovery, and economy. You will report to an Engineering Manager within Foundation AI organization. You will: Build platforms and services that power machine learning, generative AI and agentic platform and product experiences across Roblox. Explore emerging technologies, including ML frameworks, LLMs, agentic systems, distributed systems, and GPU infrastructure. Improve the speed, reliability, observability, and cost efficiency of AI development Contribute to systems operating at Roblox scale while balancing quality, latency, reliability, and responsible data use. You have: You have an undergraduate/graduate degree in computer science or equivalent experience

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Discovery UX team works closely with various product and engineering teams across Roblox to both improve the user journey from landing on the Roblox homepage to entering an experience, as well as allow developers to connect with the right audience. We primarily work on Home, Search, Charts and the Experience Details pages, for both the Roblox website and app. As a Senior Frontend Software Engineer, you will craft robust, extensible systems for high-traffic surfaces including the Roblox homepage. You will drive solutions using React and other technologies, helping us to build components quickly and efficiently across devices. If you have a deep understanding of frontend technologies and a passion for refining client-server interaction, you will be right at home with us! This role reports to the Engineering Manager on the Discovery UX team. You Will: Design, build and ship features to improve the user journey for millions of users Work with Engineering, Product, Design and Data partners to match developers with the right audience Architect universal solutions for delivering features across a range of platforms and devices Drive UX improvements through data-driven decisions and A/B testing

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Engineer/Technical Director on Discovery, you’ll be in charge of the overall technical vision and execution for all machine learning initiatives across search and discovery teams. The mission of these teams is to connect a billion users with the best connections and content at the right time, covering a very diverse range of search and recommendation problems at a high scale. This is fundamental to how we personalize the experience to drive engagement and retention for Roblox users. With daily active users growing at a record rate, we are looking for expert tech leaders who are passionate about crafting and building machine learning solutions to power Search and Recommendations. You Will: Own the technical direction and implementation for the machine learning solutions that power the search and recommendation systems, driving Roblox content distribution. Author specs for new features and improvements. You would be responsible for setting the AI strategy, pushing the frontier of recommendation technology, and driving business outcomes across candidate generation, ranking, objective functions, and value delivery for both users and developers. Build and evolve in