Technical Support Engineering Intern in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's Object Store team is building the in-house, multi-tenant object storage platform that underpins every large-object workload at Roblox — assets, media, analytics, backups, and machine learning datasets — at exabyte scale, trillions of objects, and terabytes per second of throughput. We build and run it ourselves on bare metal in our own data centers, replacing cloud object storage with a platform we control end to end — down to the hardware. As a principal engineer on the Object Store team, you will shape the architecture, build and launch the capabilities that keep this platform durable, fast, and efficient at global scale, and set the technical direction for where it goes next. You will report to the Engineering Manager for Storage. You will: Design and build the object store — S3-compatible gateway, metadata and indexing, data placement and tiering, multi-tenancy and isolation. Own the technical strategy : multi-year architecture, build-vs-buy calls, and the migration off cloud object storage. Evolve the control plane for elastic scaling, autonomous healing, self-service provisioning, and zero-downtime tenant moves. Run the bare-metal fleet at scale — cluster lifecycle, upgrades,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: Foundation AI builds the platforms, services, and infrastructure that enable machine learning and generative AI across Roblox. In this role, you’ll work across areas such as model training and inference, LLM services, Agent infrastructure, data systems, experimentation, evaluation, and developer tooling while learning how to build reliable systems at scale. You’ll design, code, test, launch, and operate production features, partnering with teams across product, research, data, infrastructure, safety, creator, engine, discovery, and economy. You will report to an Engineering Manager within Foundation AI organization. You will: Build platforms and services that power machine learning, generative AI and agentic platform and product experiences across Roblox. Explore emerging technologies, including ML frameworks, LLMs, agentic systems, distributed systems, and GPU infrastructure. Improve the speed, reliability, observability, and cost efficiency of AI development Contribute to systems operating at Roblox scale while balancing quality, latency, reliability, and responsible data use. You have: You have an undergraduate/graduate degree in computer science or equivalent experience

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Discovery UX team works closely with various product and engineering teams across Roblox to both improve the user journey from landing on the Roblox homepage to entering an experience, as well as allow developers to connect with the right audience. We primarily work on Home, Search, Charts and the Experience Details pages, for both the Roblox website and app. As a Senior Frontend Software Engineer, you will craft robust, extensible systems for high-traffic surfaces including the Roblox homepage. You will drive solutions using React and other technologies, helping us to build components quickly and efficiently across devices. If you have a deep understanding of frontend technologies and a passion for refining client-server interaction, you will be right at home with us! This role reports to the Engineering Manager on the Discovery UX team. You Will: Design, build and ship features to improve the user journey for millions of users Work with Engineering, Product, Design and Data partners to match developers with the right audience Architect universal solutions for delivering features across a range of platforms and devices Drive UX improvements through data-driven decisions and A/B testing

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Engineer/Technical Director on Discovery, you’ll be in charge of the overall technical vision and execution for all machine learning initiatives across search and discovery teams. The mission of these teams is to connect a billion users with the best connections and content at the right time, covering a very diverse range of search and recommendation problems at a high scale. This is fundamental to how we personalize the experience to drive engagement and retention for Roblox users. With daily active users growing at a record rate, we are looking for expert tech leaders who are passionate about crafting and building machine learning solutions to power Search and Recommendations. You Will: Own the technical direction and implementation for the machine learning solutions that power the search and recommendation systems, driving Roblox content distribution. Author specs for new features and improvements. You would be responsible for setting the AI strategy, pushing the frontier of recommendation technology, and driving business outcomes across candidate generation, ranking, objective functions, and value delivery for both users and developers. Build and evolve in

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and developers. WHY ENGINE INFRA? Engine Infra team is responsible for the game-server fleet that simulates live experiences — making it efficient, observable, and reliable on Roblox edge infrastructure and regional cloud capacity, from multiplexing and ARM bursting through telemetry, resource allocation, and edge latency. You Will: Define Metrics — Own Engine Infra metrics, telemetry logging, and validation for the RCC fleet and edge compute. Establish KPIs for game-server efficiency, reliability, and player experience — including C

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We’re looking for an International Operations Manager to drive and manage the operational cadence supporting our international structure across local country teams. You will spearhead cross-functional execution, lead end-to-end work item and resource planning, and operationalize group reporting, goal-setting, and performance tracking. In this role, you’ll build, own, and optimize the rhythms (such as QBRs, regular business reviews, and scorecards) that keep global workstreams aligned, resourced, and delivered on schedule. This full-time, hybrid (in-office on Tues/Wed/Thurs) position is based in our San Mateo office and reports to the Head of International Strategy & Ops. You Will: Lead Cadence & Operating Rhythms: Spearhead and own internal operating cadences and reporting, including leading quarterly business reviews, establishing regular review rhythms with local international teams, and driving core alignment across regions. Work Item & Resource Planning: Lead work item prioritization, project planning, and resource allocation across cross-functional teams (Marketing, Comms, Trust & Safety, Business Development, Finance, Legal) to ensure local market initiatives are prope

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're looking for an outstanding engineer to join our Data Access team within Infra / Storage where we build EaaS (Entities-as-a-Service), Roblox’s large-scale managed OLTP access and management platform powering tens of millions of QPS across thousands of services. EaaS abstracts the complexity of distributed databases and caching systems behind a consistent and productive developer experience, enabling teams across Roblox to safely build and operate stateful systems at massive scale without requiring deep database expertise. The team operates at the intersection of distributed systems engineering, reliability engineering, and platform architecture — solving hard infrastructure problems that directly impact Roblox-wide scale and stability. You Will: Build and evolve EaaS, Roblox’s managed OLTP access platform powering tens of millions of QPS across hundreds of services. Design infrastructure that abstracts distributed databases and caching systems behind a consistent, safe, and highly productive developer experience. Drive reliability and scalability improvements across distributed systems, including adaptive flow control, workload isolation and governance, efficient database usage an

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Safety and Civility is Roblox's #1 priority, and our mission is to protect our global community. As a Senior Software Engineer on the Asset Safety team, you will serve as a hands-on technical leader building resilient, highly scalable systems to ensure millions of daily user-generated assets remain safe and civil. You will tackle complex engineering challenges across diverse modalities—including 3D content, code, images, and video—operating at platform-wide scale across billions of engagement hours while maintaining efficient, low-frequency high-throughput processing. You will: Architect, build, and optimize end-to-end ML-based safety moderation systems to detect and mitigate problematic content using scalable distributed architectures and event-driven, asynchronous workflows. Deliver production-grade, AI-driven safety products end-to-end in a dynamic environment, driving execution from initial ideation to deployment while aligning key cross-functional stakeholders. Drive technical roadmap decisions, implement robust observability and reliability practices, integrate strict security and compliance standards, and enforce rigorous testing and CI/CD pipelines while mentoring engineering team m

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is seeking a Principal Client Platform Engineer to serve as the technical architect of our global endpoint ecosystem. Reporting to the Client Services Manager, you will define the long-term strategy for how our fleet scales, secures, and evolves. This role goes beyond day-to-day management — you will establish architectural standards, drive automation-first platform design, and ensure thousands of builders have secure, reliable tools to do their best work. From strengthening our security posture in a complex hybrid environment to mentoring senior engineers, you will shape the technical foundation that powers innovation at Roblox. You Will: Standardize the global security and management strategy for our entire fleet of macOS, Windows, Linux, Android, iOS, and ChromeOS devices to ensure peak performance and ironclad compliance. Evolve of our deployment pipeline, driving the automated rollout of patches, OS upgrades, and complex certificate lifecycles for all endpoints. Lead the hardening of our endpoint security posture, partnering with InfoSec to architect automated remediation workflows and deploying advanced observability tools like CrowdStrike, and Kolide. Design and scale internal

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The App Test team builds the test automation platform that enables Roblox engineers to deliver reliable, high-quality experiences across the Roblox Universal App. Our systems span test frameworks, execution and orchestration, device-farm infrastructure, debugging tools, dashboards, and the supporting infra that power end-to-end testing across mobile, desktop, console, and VR. As a Senior Software Engineer on the App Test team, you will design, build, and scale tools and services that power the test automation lifecycle. You will work on foundational systems that enable engineers to author, select, execute, debug, maintain, and triage tests efficiently, while helping evolve our platform toward an AI-native testing experience. You will have the opportunity to solve complex engineering problems across distributed systems, cross-platform automation, developer tooling, and AI orchestration. Your work will help teams identify regressions earlier, improve release confidence, and deliver software faster without compromising quality. You will: Build and scale test automation infrastructure: Design, implement, and evolve the frameworks, runners, orchestration services, device-farm integrations,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The App Test team builds the test automation platform that enables Roblox engineers to deliver reliable, high-quality experiences across the Roblox Universal App. Our systems span test frameworks, execution and orchestration, device-farm infrastructure, debugging tools, dashboards, and the supporting infra that power end-to-end testing across mobile, desktop, console, and VR. As a Senior Software Engineer on the App Test team, you will design, build, and scale tools and services that power the test automation lifecycle. You will work on foundational systems that enable engineers to author, select, execute, debug, maintain, and triage tests efficiently, while helping evolve our platform toward an AI-native testing experience. You will have the opportunity to solve complex engineering problems across distributed systems, cross-platform automation, developer tooling, and AI orchestration. Your work will help teams identify regressions earlier, improve release confidence, and deliver software faster without compromising quality. You will: Build and scale test automation infrastructure: Design, implement, and evolve the frameworks, runners, orchestration services, device-farm integrations,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox Studio is a world-class cloud IDE that facilitates instant synchronization between game developers using our flagship Team Create product. As a Principal Engineer with the Collaboration team, you will be reporting to the engineering manager, leading the architecture and design of workflows on Roblox Studio and our platform enabling Creators and AI agents to collaborate at scale by creating, sharing, and managing reusable content. The ideal candidate has C++ and game engine experience, enjoys solving complex software problems and has a passion for mentoring other engineers on the team. We believe that collaborative teams are the future of building one’s imagination on Roblox and you will be designing and building features which unlock that vision. Join us in our mission to make collaboration development in the metaverse performant, social and most of all fun! You Are: Experienced : you have at least 8+ years experience and you've worked on deep and challenging problems with large scale systems along with experience in C++ codebases. You hold a BS or MS in Computer Science, or have equivalent practical experience. Understands Scale: Building highly available and scalable systems

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As the Senior Product Manager for this group, you are the product owner for developer earnings supporting all creators in managing earnings from their game and re-investing those earnings in their growth. You drive innovation in ways in which creators can maximize their earnings by making it easy and safe to manage their earnings and spend on the platform. You lead the strategy and execution for helping our run their businesses better while making sure our users have the best experience on the platform. You drive automation for creators that results in outcomes that are accretive for the developer, the user and the platform. You help businesses on Roblox manage their payouts to their collaborators and members. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and put them into action, you’ll be a great fit. This role based in San Mateo, CA reports to the Director, Virtual Economy Monetization and Platforms. You Will: You will drive the product strategy and vision for an innovative developer monetization platform on Roblox, leading the industry in defining ways in which users and developers can find value on this platform. Have full re

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, the Roblox Operating System (ROS) team builds the intelligent, integrated platforms that power the productivity and collaboration of every Builder across the company. As a Product Designer, you will shape and scale the next generation of our internal tool ecosystem. You won't just be designing dashboards; you will be pioneering intuitive, self-service tools and AI-assisted workflows that enable our teams to seamlessly manage massive data analytics, knowledge discovery, and open platform integrations. You’ll partner deeply with product managers and engineers to understand highly technical needs, translating dense data primitives and complex workflows into elegant, unified experiences from discovery through launch. Your work will empower our internal teams to move with speed and confidence, reducing their cognitive load through intelligent, agentic workflows within our Open Platform and AI enablement initiatives. Crucially, you will bring an uncompromising level of design craft to the enterprise layer — proving that the world's most powerful internal platforms can also be beautifully executed and intuitive. You have a systematic approach to design, a proven ability to simplify the

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking an experienced Senior Software Engineer with a deep background in 3D computer graphics and engine development to join the ML Data Pod within the Foundation AI team. In this role, you will build the foundational infrastructure that powers our next-generation AI capabilities. As the AI landscape rapidly shifts toward spatial and 3D generation, high-quality data has become the ultimate bottleneck. You will be instrumental in solving this challenge by unlocking the Roblox engine as a massive, scalable platform for synthetic data generation. This is a unique opportunity to bridge the gap between cutting-edge AI research and low-level engine architecture. You will be navigating unmapped territory—shaping how we represent and structure complex 3D data (such as meshes, materials, lighting, and scene graphs) to effectively train state-of-the-art 3DGen models. Ultimately, the synthetic pipelines you architect will directly fuel the frontier AI models that will define the future of immersive 3D content creation for millions of creators worldwide. Responsibilities Synthetic Data Generation: Spearhead initiatives to leverage the Roblox engine to procedurally generate the massive, hi