Technical Support Solution Engineer Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Program Manager - 12 month contract Sony Interactive Entertainment is seeking a Technical Program Manager to lead complex technical initiatives that span multiple functionality within the quality engineering division. PlayStation's Software Quality Engineering teams align across PlayStation ensuring that the PlayStation brand retains its association with quality, detail, and exceptional experiences. Tasked with ensuring an extremely high level of quality in everything we ship, the QE teams work alongside developers, designs, and product owners to ensure test coverage of all feature areas and develop new and innovative test strategies and technologies for automation and manual testing. The Technical Program Manager leads complex technical initiatives that span multiple functionality within the quality engineering division. To excel in this role, you must be able to navigate ambiguous technical challenges, work well within set deadlines, and drive through influence. In this role, you will lead a diverse team through the processes of establishing online services linking to multiple platforms and apps. Ideal candidates have knowledge of cloud services, work independently and seek to define order from complex multi-project needs. Key

Job Title: Technical Manager Company: Sureify Location: Hyderabad About Sureify Sureify is dedicated to modernizing the life insurance and annuity industry. We provide cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service their customers. Our mission is to drive meaningful digital transformation by offering scalable technology that enhances customer engagement and streamlines carrier operations. Sureify's products deliver the advanced digital experiences that life insurance carriers, agents, employees, and consumers now expect in this rapidly evolving technological landscape. At Sureify, we cultivate a culture that prioritizes innovation, collaboration, and continuous learning. About the Role We are seeking an experienced and highly-skilled Technical Manager who is responsible for end-to-end delivery of software projects while also leading, mentoring, and managing engineering teams . This role bridges technical execution, delivery management, and people leadership to ensure high-quality, scalable solutions are delivered on time and teams continue to grow and perform at their best. What We Look For We are interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we are looking for individuals who recognise the team's accomplishments before their own and are sought after as people developers. If you are passionate about problem-solving and helping our customers with some of their most complex issues, this role is for you. Key Requirements & Responsibilities: Project & Delivery Management Own end-to-end delivery of multiple software projects, from planning through execution and release Manage Project scope and milestones effectively Project estimations, assessing resource needs and allocation Ensure projects are delivered on time, within scope, and within budget Identify and mitigate delivery risks, dependencies, and bottlenecks Collabor

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What’s the Opportunity? As a Technical Product Manager at Zafin, you will drive the strategy, roadmap, and execution of technology products and platform capabilities that power our solutions. Working closely with engineering, architecture, design, and business stakeholders, you will translate customer and business needs into clear product direction and deliver high-impact capabilities that create measurable value on Zafin's AI Operating System (AIOS). You are equally comfortable discussing customer problems, defining product requirements, prioritizing backlogs, and partnering with engineering teams to deliver scalable, high-quality software. What Will You Do? Define and communicate product vision, strategy, and roadmap for assigned products or platform capabilities. Partner with engineering, architecture, design, and business stakeholders to translate business needs into clear product requirements and priorities. Own and manage the product backlog, balancing customer value, technical priorities, and business objectives. Write user stor

Technical Project Manager Location: Noida Experience: 5–8 Years About the Role We are looking for a proactive Project Manager to drive end-to-end delivery of engineering programs across the Software Development Life Cycle (SDLC). The ideal candidate should have hands-on experience managing technical projects, strong knowledge of Agile methodologies, expertise in Jira and Confluence, and the ability to collaborate effectively with Product, Engineering, and Leadership teams. Key Responsibilities Manage end-to-end technical project delivery across the SDLC. Drive sprint planning, backlog grooming, release planning, and cross-team coordination. Configure and manage Jira, Confluence, dashboards, and project documentation. Track project progress, dependencies, risks, and delivery milestones. Monitor engineering metrics such as velocity, cycle time, throughput, and sprint predictability. Partner with Product, Engineering, and Leadership to ensure timely execution and alignment. Maintain RAID logs, project reports, and status updates. Continuously improve project management processes and delivery efficiency. Requirements 4–5 years of Project/Program Management experience in engineering or product organizations. Strong understanding of Agile, Scrum, Kanban, and SDLC. Hands-on experience with Jira and Confluence. Proven stakeholder management and cross-functional coordination skills. Experience tracking engineering delivery metrics and managing project risks. Excellent communication, problem-solving, and organizational skills. Bachelor's degree in Engineering, Computer Science, Business, or a related field.

About Infinitum Infinitum is a pre-IPO climate-tech company reinventing the electric motor. We are backed by a distinguished group of strategic partners and some of the world's most influential climate funds, with strong traction in shipments and several major customer wins. The market now recognizes the value of our technology and the impact it will have on the future of the industry. We have a world-class R&D organization, an extensive patent portfolio, and a strong leadership team scaling the company across all functions. We are headquartered in Austin, TX and operate a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion. Increasingly, end customers are willing to pay a premium for solutions featuring "Infinitum Inside," and our OEM partners leverage that differentiation to win more deals at higher margins. In short, we've crossed the chasm — and we are now scaling our team substantially. We're looking for people who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead. Position Summary We are seeking a highly experienced Technical Program Manager to lead cross-functional teams in the development and launch and management of HVAC Fan Systems and related products. This individual contributor role requires a high energy individual who is both a broad thinker and skilled executor with the ability to manage multiple projects simultaneously, drive alignment across external stakeholders and internal departments, and ensure successful delivery of new products to market. There are a number of key external partners contributing to this product line. Forming and maintaining strong working relationships with these partners is central to the success of this role. Key Responsibilities Project Leadership Lead end-to-end execution of New Product Introduction (NPI) of projects for Fan Systems and related products from Concept through Launch. Lead process improvement initiatives with

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role GTM Systems builds and operates the platform Anthropic's sales and partner teams run on: Salesforce as the core, plus the lead, marketplace, integration, and AI tooling that connect to it. The team is organized into experience pods, each owning one stage of the seller and partner journey. We're hiring a Technical Program Manager to own program delivery for the GTM systems portfolio. You'll drive roadmap execution, manage the dependencies spanning the seller and partner journey, from lead capture and routing through the core selling motion to marketplace and co-sell tooling, Responsibilities Own delivery for your program area's roadmap: intake, prioritization, sequencing, status, and the operating cadence Manage your program's dependencies on the shared GTM platform Partner with Business Systems Analysts on requirements and design, and with developers on technical tradeoffs, build-vs-buy calls, and vendor evaluation Help build the operating model for a team that's scaling: intake, planning, and sequencing practices that hold up as the portfolio grows Give GTM Systems and Sales leadership a clear view of your program's commitments, risks, and progress Help bring Claude into the GTM workflow where it makes sellers and partner managers faster You may be a good fit if you Have 6+ years of technical program management or business systems delivery experience, with a track record of owning a roadmap end to end Have worked in or close to a Salesforce-centric GTM or RevOps systems org and understand how lead, opportunity, partner, and quote objects connect Have managed delivery where multiple teams ship into one core system

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team OpenAI’s products are talked about by people, not just press and pundits. More than 900 million people use our tools each week, learning from one other and passing along what works. Their stories shape our reputation and encourage others to try our products. Our community team builds direct relationships & channels with people who use our tech then amplifies their stories and use cases so peers can learn from them and channels their insights to our product and research teams. About the Role We are seeking an exceptional Technical Community Program Manager to help manage and scale a high-signal community of advanced ChatGPT Pro users. This is a hands-on, technically fluent role at the intersection of community-building, product enablement, user research, product education, and editorial storytelling. You do not need to be a full-time software engineer, but you should be comfortable understanding technical workflows, asking sharp technical questions, using the latest AI tools, and helping advanced users explain what they are building. You will report to the Head of Pro Subscriber Community and will be based in New York City. In this role, you will: Run and grow a high-signal community Help manage and deepen engagement with the ChatGPT Pro cohort of advanced users across disciplines Design and execute high-touch community programming, including product demos, office hours, show-and-tell sessions, peer-learning formats, and in-person events Build repeatable systems for onboarding, engagement, retention, and member communications Build deep relationships with exceptional users Identify, recruit, and onboard new individuals doing high-impact work with ChatGPT and Codex Conduct in-depth interviews and maintain ongoing r

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a versatile and dynamic Technical Account Manager to join our team. This pivotal role is responsible for driving customer satisfaction and loyalty by fostering strategic relationships and delivering exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will excel in a start-up setting, embody ClickUp's core values, and have a proven track record in customer success within a SaaS environment. Key Responsibilities: Strategic Customer Engagement: Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches. Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success. Build trusted relationships with key stakeholders, identifying and nurturing client champions to drive adoption and advocacy. Technical Adoption and Expertise: Gather, analyze, and translate functional and technical requirements into tailored ClickUp solutions. Serve as a product expert, advising customers on leveraging ClickUp’s features to streamline workflows and solve complex business challenges. Data-Driven Insights: Analyze customer product usage data and translate it into actionable recommendations. Conduct ROI analysis to showcase the tangible benefits of ClickUp solutions. Driving Engagement & Adoption: Proactively engage with customers to evaluate progress, address roadblocks, and uncover new opportunities for success. Collaborate with customers to establish clear business goals, success metrics, and timelines. Cultural Fit, Growth Opportunities, & Leadershi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements. Location: UK Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret cleara

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We’re seeking an experienced Engineering Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture. Please Note : This role is open to candidates based in Korea As an Engineering Program Manager/ Technical Program Manager, you will: Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and extern

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in France. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements. Location: France Eligibility : Critically,

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Technical Delivery Manager Are you a technical leader who thrives at the intersection of complex agile delivery, strategic account growth, and executive relationship building? Deliver high-impact digital transformations. Appian Customer Success is obsessed with ensuring our customers achieve remarkable business results through high-value technology engagements. The Delivery Management team is directly responsible for driving customer growth through deep technical expertise, trusted advisory, and demonstrated results. Working in close alignment with Appian Sales and Partners, we lead innovative implementations and turn complex corporate visions into scalable software solutions. As a Technical Delivery Manager (TDM), you will own two of Appian's most critical corporate objectives: orchestrating flawless software delivery and unlocking exponential account growth. This role is unique because it blends technical delivery mastery with strategic account management. You won't just oversee timelines; you will partner with architects, product designers, and client executives to manage large-scale enterprise programs powered by our AI-Powered Process Automation platform. This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people a

About The Role Together AI is growing its compute footprint, and making sure new capacity meets our technical standards is an important priority for the company. Every new cluster has to clear a technical bar before it carries customer workloads, and this role owns that bar. As Technical Compute Qualification Manager, you will run the process that screens and qualifies prospective compute providers, taking each prospective deployment through a structured evaluation across compute, networking, storage, power, cooling, and operations. You will coordinate various engineering partners through validation, review provider specifications and test results, and produce clear go/no-go recommendations on whether new capacity meets our standards. It is a high-impact, process-driven role for someone technical enough to know when a spec sheet does not add up, and additional diligence needs to be completed, and organized enough to drive many evaluations to closure in parallel. "You will deep-dive into critical hardware performance metrics, proactively identifying potential bottlenecks in cluster architecture before they impact our end customers training or inference workloads." Conduct diligence and work with engineering teams to make assessments regarding technical and operational resilience. Responsibilities Own and continuously improve the end-to-end qualification process for new compute capacity, from initial provider intake through final go/no-go recommendation. Run multiple provider evaluations in parallel, setting timelines, tracking status, and keeping every stakeholder aligned on what is needed and by when. Partner with infrastructure engineering, network engineering, data center engineering, and SRE teams to plan and coordinate technical validation, then translate their findings into clear decisions for leadership. Review provider technical specifications and questionnaire responses for completeness and accuracy, flagging gaps, inconsistencies, and risks that warra

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager, Security, you are the engine behind Palantir's security engineering teams. Palantir's software is trusted by some of the most critical institutions in the world, and protecting that trust requires a security organization that moves fast, stays ahead of threats, and never loses sight of quality. You partner with security engineers to drive our security programs forward, ensuring we are building and shipping secure, resilient products every day. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our engineers to focus their time and attention on the security problems they are best equipped to solve.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager, Security, you are the engine behind Palantir's security engineering teams. Palantir's software is trusted by some of the most critical institutions in the world, and protecting that trust requires a security organization that moves fast, stays ahead of threats, and never loses sight of quality. You partner with security engineers to drive our security programs forward, ensuring we are building and shipping secure, resilient products every day. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our engineers to focus their time and attention on the security problems they are best equipped to solve. Core Responsibilities Partner with Palantir security engineers, infrastructure teams, product managers, and legal to drive key security deliverables through the entire software development and security lifecycle. Synthesize concrete security goals from product and threat landscape vision, mapping global security strategy to granular team tasks and issues. This means triaging requests from the field to create maximum focus for the team, while escalating items that need immediate attention. Keep broad and complete state of everything involving or related to your projects, including vulnerability remediation timelines, incident response obligations, and detection coverage gaps. Pre-empt and resolve any issues that may steer projects off-course. Enhance cross-team collaboration across security engineering, IT, legal, and customer-facing teams. Read a room of technical experts to align them around shared objectives. Improve efficiency where you see miscommunica